Total Quality Management Tqm

Author : Sunil Luthra,Dixit Garg,Ashish Agarwal,Sachin K. Mangla
Publisher : CRC Press
Page : 176 pages
File Size : 45,9 Mb
Release : 2020-10-04
Category : Technology & Engineering
ISBN : 9781000194494

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Total Quality Management (TQM) by Sunil Luthra,Dixit Garg,Ashish Agarwal,Sachin K. Mangla Pdf

Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.

Author : R. Ashley Rawlins
Publisher : AuthorHouse
Page : 354 pages
File Size : 41,6 Mb
Release : 2008-08-05
Category : Reference
ISBN : 9781467878890

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Total Quality Management (Tqm) by R. Ashley Rawlins Pdf

This book - "Total Quality Management" -should be of interest to managers of all levels in; public sector, private sector, and voluntary organisations.While local authority organisations and some government departments my have difficulties in adapting TQM in areas such as social service and education and training, this book demonstrates how TQM programmes can be beneficial to such organizations if properly planned and implemented. This book should appeal to those following formal studies in Management from certificate level up to Master of Business Administration degree. The practical treatment given to the planning and implementation of Total Quality Management (TQM) make it a "must-read" for managers who are preparing to introduce TQM or any quality systems into their organisations. This bookshould alsomake interesting reading for managers and potential managers who do not want to undertake formal management studies but want to acquire some management tools. It will enhance the reader's range of managerial skills and help improve organisation effectiveness and efficiency.

Author : Anonim
Publisher : Pearson Education India
Page : 584 pages
File Size : 49,8 Mb
Release : 2011
Category : Total quality management
ISBN : 8131732274

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Total Quality Management, (Revised Edition) by Anonim Pdf

Author : Gopal K Kanji,Mike Asher
Publisher : SAGE
Page : 260 pages
File Size : 55,9 Mb
Release : 1996-03-05
Category : Business & Economics
ISBN : 0803977476

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100 Methods for Total Quality Management by Gopal K Kanji,Mike Asher Pdf

From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - `how to use' - and benefits, with examples. A classification o

Author : Poorinma M. Charantimath
Publisher : Pearson Education India
Page : 612 pages
File Size : 46,5 Mb
Release : 2011
Category : Quality control
ISBN : 8131732622

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Total Quality Management by Poorinma M. Charantimath Pdf

Author : Shailendra Nigam
Publisher : Excel Books India
Page : 422 pages
File Size : 51,8 Mb
Release : 2005
Category : Kvalitetsstyring
ISBN : 8174464190

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Total Quality Management by Shailendra Nigam Pdf

This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.

Author : John S. Oakland
Publisher : Routledge
Page : 489 pages
File Size : 48,6 Mb
Release : 2003
Category : Business & Economics
ISBN : 9780750657402

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Total Quality Management by John S. Oakland Pdf

This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

Author : Sunil Sharma
Publisher : SAGE Publications Pvt. Limited
Page : 0 pages
File Size : 44,6 Mb
Release : 2018-08-27
Category : Business & Economics
ISBN : 9351502813

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Total Quality Management by Sunil Sharma Pdf

This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability. Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals. Key Features • Detailed coverage of the management of planning, designing, controlling and improving quality in products and services • Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots • Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM

Author : N. V. R. Naidu
Publisher : New Age International
Page : 11 pages
File Size : 42,6 Mb
Release : 2006
Category : Quality control
ISBN : 9788122417999

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Total Quality Management by N. V. R. Naidu Pdf

This Book Covers All Aspects Of Total Quality Management(Tqm). It Provides Not Only The Principles And Practices But Also The Tools And Techniques. It Ensures The Reader To Have A Sound Understanding Of All The Concepts Of Tqm.Salient Features * It Presents Comprehensive Coverage Instructional Needs Of Business, Education, Engineering, Health-Care, Technology Students In Professional Education Institutions. * Provides Detailed Solutions To Problems In Attribute And Variable Control Charts And Acceptance Sampling Plan. * It Contains Tqm Concepts Of Leadership, Customer-Satisfactions, Employee Involvements, Continuous Process Improvement, And Supplier Partnership And Performance Measures. * It Covers Quality Systems, Bench Marking, Quality Function Deployment, Quality By Design, Experimental Design And Taguchi S Quality Engineering.

Author : Erdener Kaynak,Rolf E Rogers
Publisher : Routledge
Page : 128 pages
File Size : 46,6 Mb
Release : 2013-10-18
Category : Business & Economics
ISBN : 9781317952442

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Implementation of Total Quality Management by Erdener Kaynak,Rolf E Rogers Pdf

Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.

Author : John N. Morfaw
Publisher : University Press of America
Page : 200 pages
File Size : 54,6 Mb
Release : 2009-09-25
Category : Social Science
ISBN : 9780761847076

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Total Quality Management (TQM) by John N. Morfaw Pdf

Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes. This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total Quality Management gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective and efficient delivery of products and services, especially on the implementation of capacity building programs in Africa, such as The World Bank, AfDB, CDC, PAID, ACBF, UNDP, AAPAM, CAFRAD, NEPAD, and others.

Author : Morgan, Colin,Murgatroyd, Stephen
Publisher : McGraw-Hill Education (UK)
Page : 226 pages
File Size : 46,7 Mb
Release : 1994-02-01
Category : Business & Economics
ISBN : 9780335191024

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Total Quality Management In The Public Sector by Morgan, Colin,Murgatroyd, Stephen Pdf

Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.

Author : Dale H. Besterfield,Carol Besterfield,Glen H. Besterfield,Mary Besterfield,Hemant Urdhwareshe,Rashmi Urdhwareshe
Publisher : Pearson Education India
Page : 649 pages
File Size : 45,7 Mb
Release : 2024-06-05
Category : Electronic
ISBN : 9789353944186

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Total Quality Management (TQM) 5e by Pearson by Dale H. Besterfield,Carol Besterfield,Glen H. Besterfield,Mary Besterfield,Hemant Urdhwareshe,Rashmi Urdhwareshe Pdf

Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.

Author : Lawrence L. Martin
Publisher : SAGE
Page : 124 pages
File Size : 55,9 Mb
Release : 1993-09-10
Category : Business & Economics
ISBN : 0803949502

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Total Quality Management in Human Service Organizations by Lawrence L. Martin Pdf

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

Author : M Zairi
Publisher : Elsevier
Page : 192 pages
File Size : 45,6 Mb
Release : 1991-10-30
Category : Business & Economics
ISBN : 9781845698911

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Total Quality Management for Engineers by M Zairi Pdf

Written for practitioners and students with an engineering background, this book bridges the gap between their understanding of the techniques of quality control and the wider definition of TQM which is now accepted as a key part of business philosophy. Analyzes the relevance of total quality management (TQM) to changes in the engineering profession in the light of its increased involvement in company practices. It presents a broad picture of TQM and its main aspects and explains why it is considered as the major thrust for future competitiveness.