Training Strategies For Crisis And Hostage Negotiations

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Training Strategies for Crisis and Hostage Negotiations

Author : Arthur A. Slatkin
Publisher : Charles C Thomas Publisher
Page : 233 pages
File Size : 53,8 Mb
Release : 2009
Category : Social Science
ISBN : 9780398085629

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Training Strategies for Crisis and Hostage Negotiations by Arthur A. Slatkin Pdf

Training Strategies for Crisis and Hostage Negotiations was written for trainers who are tasked with providing role play: scenario-driven training that is challenging, novel, interesting, varied, and motivating. A trainer may play a larger role as leader, expert, teacher, coordinator, planner, facilitator, resource manager/librarian, observer/evaluator, talent agent/developer, and as a liaison with local, regional, and national groups. Role play remains the principal resource as the most effective way to train negotiatorsOCoboth novice and experiencedOCoand scenarios can be written in any number of ways, with role plays having endless possible variations that provide needed practice under controlled circumstances. Role play has been employed in numerous and diverse settings in the behavioral sciences, government, military, medicine, and business, affording needed practice under these controlled circumstances. The book observes training plans, goals and objectives, roles of trainers, scenario writing, subjects and realistic guidelines for role players, creative variations for role play practice, plus feedback and evaluation. The author adds knowledge about constructing scenarios that teach and challenge, making role plays more powerful and enlivening. Foundation material is included about the role of the trainer, the trainee, adult learning, and the important process of evaluation and the creative use of role play. In addition to the basic principles and mechanics of training strategies, skill-building exercises are presented, which can be used to serve unique settings and circumstances. The basics of active listening skills, negotiations stratagems, analysis of personality, and training techniques to properly master the basic skills for negotiators at all levels are among the many facets of this resource. The author presents a constant review and application of fundamentals in the negotiation world that has produced successful resolutions and competent, skilled negotiators. For the trainer, negotiator, supervisor, or academy instructor, this manual will be an invaluable training source."

Crisis Negotiations

Author : Michael J. McMains,Wayman C. Mullins
Publisher : Routledge
Page : 1175 pages
File Size : 54,6 Mb
Release : 2014-09-19
Category : Social Science
ISBN : 9781317522997

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Crisis Negotiations by Michael J. McMains,Wayman C. Mullins Pdf

Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

Communication in Crisis and Hostage Negotiations

Author : Arthur A. Slatkin
Publisher : Charles C Thomas Publisher
Page : 231 pages
File Size : 42,7 Mb
Release : 2010
Category : Law
ISBN : 9780398079208

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Communication in Crisis and Hostage Negotiations by Arthur A. Slatkin Pdf

This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiator response; (2) the material is geared more specifically to law enforcement and emergency service officers; (3) several means of skills practice are offered to help the trainee become more comfortable and more proficient; (4) explanations, examples, and applications that make the material sensible, practical, and comprehensive; and finally (5) advanced techniques, drawn from many fields, allow both novices and experienced negotiators to find challenge and skills enhancement. As author Slatkin advises: 'Do each exercise thoroughly. Work closely with others in and outside of formal training settings and value the feedback you get so that you can hone your skills. Get to the other side of your unfamiliarity, awkwardness, and insecurity through practice. Make effective communication and active listening not just what you do when you negotiate but something you do in all aspects of your work and home life.' Written exercises and a role-play (with training scenarios) are included to help negotiators acquire and practice the basic communication techniques that appear in the book. This text will be of interest to all police and corrections agencies, fire and rescue emergency personnel, medical service personnel, and chaplains.

The Elements of Police Hostage and Crisis Negotiations

Author : James L Greenstone
Publisher : Routledge
Page : 272 pages
File Size : 51,6 Mb
Release : 2013-05-13
Category : Law
ISBN : 9781136614668

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The Elements of Police Hostage and Crisis Negotiations by James L Greenstone Pdf

Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job done—right. Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more. Topics covered in The Elements of Police Hostage and Crisis Negotiations include: legal considerations telephone surveillance guidelines the Stockholm Syndrome working with S.W.A.T. and Tactical Emergency Medical Support dealing with the media recognizing “red flags” the issues of suicide debriefing the hostage team the 150 laws of hostage and crisis negotiation and the 10 most serious errors a negotiator can make The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that’s equally effective in the field, in training, and in the office.

Crisis Negotiations

Author : Michael J. McMains,Wayman C. Mullins
Publisher : Routledge
Page : 574 pages
File Size : 42,5 Mb
Release : 2010-05-26
Category : Law
ISBN : 9781437755060

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Crisis Negotiations by Michael J. McMains,Wayman C. Mullins Pdf

Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined. McMains and Mullins are leading authorities on crisis negotiations. Learning objectives, discussion questions, and real-life negotiation situations expand on the text.

Psychological Aspects of Crisis Negotiation

Author : Thomas Strentz
Publisher : CRC Press
Page : 371 pages
File Size : 53,7 Mb
Release : 2012-05-17
Category : Law
ISBN : 9781466516830

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Psychological Aspects of Crisis Negotiation by Thomas Strentz Pdf

While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.

Negotiating Hostage Crises with the New Terrorists

Author : Adam Dolnik,Keith M. Fitzgerald
Publisher : Bloomsbury Publishing USA
Page : 228 pages
File Size : 44,7 Mb
Release : 2007-11-30
Category : History
ISBN : 9780275997496

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Negotiating Hostage Crises with the New Terrorists by Adam Dolnik,Keith M. Fitzgerald Pdf

This book is about the role of negotiation in resolving terrorist barricade hostage crises. What lessons can be learned from past deadly incidents so that crisis negotiators and decision makers can act with greater effectiveness in the future? What are the lessons the terrorists are learning and how will they affect the dynamics of future incidents? What can we learn about the terrorist threat, and about preventing the escalation of future terrorist hostage-taking situations? While there are many trained crisis negotiators around the world, almost none of them has ever had contact with a terrorist hostage-taking incident. Further, the entire training program of most hostage negotiators focuses on resolving crises that do not take into consideration issues such as ideology, religion, or the differing sets of strategic objectives and mindsets of ideological hostage takers. This is especially true with regard to the terrorists of the new breed, who have become less discriminate, more lethal, and more willing to execute hostages and die during the incident. Further, many of the paradigms and presumptions upon which the contemporary practice of crisis negotiation is based do not reflect the reality of the new terrorists. The main focus of this book is on the detailed reconstruction and analysis of the two most high-profile cases in recent years, the Moscow theater and the Beslan school hostage crises, with a clear purpose of drawing lessons for hostage negotiation strategies in the future. This is an issue of top priority. Terrorist manuals from countries such as Saudi Arabia and Iraq reveal that terrorist organizations are very closely observing and analyzing the lessons learned from these two incidents, suggesting that we are likely to see this type of new terrorist hostage taking involving large numbers of suicide fighters and executions of hostages at some point in the future. This raises a wide array of questions about appropriate responses and negotiation strategies. From the first glance, it is clear that we are not prepared.

CRISIS NEGOTIATION FOR LAW ENFORCEMENT, CORRECTIONS, AND EMERGENCY SERVICES

Author : Arthur Slatkin
Publisher : Charles C Thomas Publisher
Page : 152 pages
File Size : 54,7 Mb
Release : 2015-05-01
Category : BUSINESS & ECONOMICS
ISBN : 9780398090661

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CRISIS NEGOTIATION FOR LAW ENFORCEMENT, CORRECTIONS, AND EMERGENCY SERVICES by Arthur Slatkin Pdf

This text focuses on operational theory and practice for negotiators by following a crisis intervention model for crisis negotiations. Its intent is to provide some depth and breadth of understanding for instructors, students, and line negotiators seeking excellence in the professional role of hostage crisis negotiator. The book is written principally to enhance negotiator confidence and competence, well-grounded in deliberate and effective use of self as an intervener and negotiator in critical incidents. The text seeks to provide a structure and framework for conducting negotiations. Major topics include: Rapidly establishing rapport and a collaborative relationship; conducting crisis, biopsychosocial, and lethality assessments; identifying the major problems or crisis precipitants; exploring feelings and emotions; generating and exploring alternatives; developing and implementing an action plan, with follow-up; hostage situations as crisis negotiations; suicide and assault with danger to self and others; and barricaded subject situations. The real amalgam of the art and science of the field of crisis negotiation is knowledge in depth and its skillful, practical application in the aid of others. This book is for those who want to be much more than just good enough. The text provides a valuable resource to all police and correction agencies, emergency rescue personnel, as well as medical and behavioral science professionals.

Crisis Negotiations

Author : Michael J. McMains,Wayman C. Mullins,Andrew T. Young
Publisher : Routledge
Page : 724 pages
File Size : 40,6 Mb
Release : 2020-07-16
Category : Education
ISBN : 9780429999253

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Crisis Negotiations by Michael J. McMains,Wayman C. Mullins,Andrew T. Young Pdf

Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections, the sixth edition, is an invaluable resource for mitigating, managing, or responding to high risk negotiation incidents. This revision includes the current research on negotiating high-risk incidents in the classroom and the field. It includes an applied analysis of the value of psychopathology to high-risk perpetrators. It refines the "empirical eclecticism" introduced in the fourth edition to provide a conceptual basis for crisis negotiations. The authors include summary bullet points at the end of each chapter for easy reference when negotiators are in the field and a review of the literature since the last edition appeared. Their discussion of the strategic planning process involved in high-risk negotiation incidents focuses clearly on the critical questions negotiators need to ask themselves about any high-risk incident and provides a practical approach to the psychology of individuals that engage in high-risk incidents. Known as "the bible" to experienced professionals in the field, this sixth edition of Crisis Negotiations is vital for practitioners as well as for criminology, criminal justice or psychology courses in crisis management, applied psychology, and special operations in law enforcement and corrections. Instructors will find it well supported by ancillary materials including discussion questions, slide presentations, and a test bank, as well as case studies and self-assessment quizzes for students, making it easy to develop a first-time course or to integrate it into an existing course.

Shapeshifting for Law Enforcement CNT/HNT

Author : Ellis Amdur,Lisabeth Eddy
Publisher : Unknown
Page : 212 pages
File Size : 40,6 Mb
Release : 2019-04-05
Category : Political Science
ISBN : 0998522465

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Shapeshifting for Law Enforcement CNT/HNT by Ellis Amdur,Lisabeth Eddy Pdf

Hostage negotiation is one of the most remarkable areas of law enforcement. Through a combination of tactical communication, empathic connection and, at times, subterfuge, negotiators persuade desperate, suicidal or homicidal individuals, often intoxicated or mentally ill, to relinquish their position of power and submit to police authority. In this book, the reader will find thirty different training scenarios that cover the gamut of mental illness and personality disorders, as well as common situations that lead otherwise ordinary people into desperation. Most of them are based on cases that one or the other of the authors have actually encountered. There are full instructions on how to set up the scenario, and how to brief the role player so that he or she plays it true-to-life. The scenarios are colorful, unpredictable, and multi-layered, and require active involvement of the secondary negotiator and the rest of the team for intelligence gathering. Just as a real situation can change radically when new information is acquired, most of the scenarios will have unexpected twists that require the negotiators to think on their feet, and sometimes diametrically change directions. Many include SWAT, and some are specifically crafted so that tactical officers can practice various skills during the scenarios, such as food deliveries, release of an injured hostage, delivery of the throw phone, or documents the subject has demanded. They can plant listening devices, or attempt to get a visual on the scene. Team leaders can program the negotiation exercise for 'failure, ' something that neither SWAT nor the negotiators will be informed. When it is suddenly time to go, they must be ready to tactically respond. Although it is an educational read for anyone involved in crisis intervention - far beyond police work - it is written as a resource book for HNT/CNT teams.

Getting to Yes

Author : Roger Fisher,William Ury,Bruce Patton
Publisher : Houghton Mifflin Harcourt
Page : 242 pages
File Size : 51,8 Mb
Release : 1991
Category : Business & Economics
ISBN : 0395631246

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Getting to Yes by Roger Fisher,William Ury,Bruce Patton Pdf

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Shapeshifting

Author : Ellis Amdur,Ret. Sgt. Lisabeth Eddy
Publisher : Unknown
Page : 128 pages
File Size : 47,8 Mb
Release : 2016-11-10
Category : Electronic
ISBN : 0996576711

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Shapeshifting by Ellis Amdur,Ret. Sgt. Lisabeth Eddy Pdf

Crisis negotiation is one of the most remarkable areas of law enforcement. Through a combination of tactical communication, empathic connection and, at times, subterfuge, negotiators persuade desperate, suicidal or homicidal individuals, often intoxicated or mentally ill, to relinquish their position of power and submit to police authority. In this book, the reader will find thirty different training scenarios that cover the gamut of mental illness and personality disorders, as well as common situations that lead otherwise ordinary people into desperation. Most of them are based on cases that one or the other of the authors have actually encountered. There are full instructions on how to set up the scenario, and how to brief the role player so that he or she plays it true-to-life. The scenarios are colorful, unpredictable, and multi-layered, and require active involvement of the secondary negotiator and the rest of the team for intelligence gathering. Just as a real situation can change radically when new information is acquired, most of the scenarios will have unexpected twists that require the negotiators to think on their feet, and sometimes diametrically change directions. Many include SWAT, and some are specifically crafted so that tactical officers can practice various skills during the scenarios, such as food deliveries, release of an injured hostage, delivery of the throw phone, or documents the subject has demanded. They can plant listening devices, or attempt to get a visual on the scene. Team leaders can program the negotiation exercise for 'failure,' something that neither SWAT nor the negotiators will be informed. When it is suddenly time to go, they must be ready to tactically respond. Although it is an educational read for anyone involved in crisis intervention - far beyond police work - it is written as a resource book for HNT/CNT teams.

Crisis Negotiations

Author : Michael J. McMains,Wayman C. Mullins
Publisher : Unknown
Page : 592 pages
File Size : 54,6 Mb
Release : 2015-10-29
Category : Electronic
ISBN : 1138133426

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Crisis Negotiations by Michael J. McMains,Wayman C. Mullins Pdf

Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

The Book of Real-World Negotiations

Author : Joshua N. Weiss
Publisher : John Wiley & Sons
Page : 327 pages
File Size : 52,9 Mb
Release : 2020-08-25
Category : Business & Economics
ISBN : 9781119616191

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The Book of Real-World Negotiations by Joshua N. Weiss Pdf

Real world negotiation examples and strategies from one of the most highly respected authorities in the field This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. Through hard to find real world examples you will learn exactly how to effectively and productively negotiate. The Book of Real World Negotiations: Successful Strategies from Business, Government and Daily Life shines a light on real world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations. Many of us enter negotiations with skepticism and without understanding how to truly negotiate well. Because we lack knowledge and confidence, we may abandon the negotiating process prematurely or agree to deals that leave value on the table. The Book of Real World Negotiations will change that once and for all by immersing you in these real world scenarios. As a result, you’ll be better able to grasp the true power of negotiation to deal with some of the most difficult problems you face or to put together the best deals possible. This book also shares critical insights and lessons for instructors and students of negotiation, especially since negotiation is now being taught in virtually all law schools, many business schools, and in the field of conflict resolution. Whether you’re a student, instructor, or anyone who wants to negotiate successfully, you’ll be able to carefully examine real world negotiation situations that will show you how to achieve your objectives in the most challenging of circumstances. The cases are organized by realms—domestic business cases, international business cases, governmental cases and cases that occur in daily life. From these cases you will learn more about: Exactly how to achieve Win-Win outcomes The critical role of underlying interests The kind of thinking that goes into generating creative options How to consider your and the other negotiator’s Best Alternative to a Negotiated Agreement (BATNA) Negotiating successfully in the face of power Achieving success when negotiating cross-culturally Once you come to understand through these cases that negotiation is the art of the possible, you’ll stop saying "a solution is impossible." With the knowledge and self-assurance you gain from this book, you’ll roll up your sleeves and keep negotiating until you reach a mutually satisfactory outcome!

Stalling for Time

Author : Gary Noesner
Publisher : Random House Trade Paperbacks
Page : 242 pages
File Size : 55,5 Mb
Release : 2018-01-02
Category : Biography & Autobiography
ISBN : 9780525511281

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Stalling for Time by Gary Noesner Pdf

The FBI’s chief hostage negotiator recounts harrowing standoffs, including the Waco siege with David Koresh and the Branch Davidians, in a memoir that inspired the miniseries Waco, now on Netflix. “Riveting . . . the most in-depth and absorbing section is devoted to the 1993 siege near Waco, Texas.”—The Washington Post In Stalling for Time, the FBI’s chief hostage negotiator takes readers on a harrowing tour through many of the most famous hostage crises in the history of the modern FBI, including the siege at Waco, the Montana Freemen standoff, and the D.C. sniper attacks. Having helped develop the FBI’s nonviolent communication techniques for achieving peaceful outcomes in tense situations, Gary Noesner offers a candid, fascinating look back at his years as an innovator in the ranks of the Bureau and a pioneer on the front lines. Whether vividly recounting showdowns with the radical Republic of Texas militia or clashes with colleagues and superiors that expose the internal politics of America’s premier law enforcement agency, Stalling for Time crackles with insight and breathtaking suspense. Case by case, minute by minute, it’s a behind-the-scenes view of a visionary crime fighter in action.