Vmware Performance And Capacity Management Second Edition

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VMware Performance and Capacity Management

Author : Iwan 'e1' Rahabok
Publisher : Packt Publishing Ltd
Page : 546 pages
File Size : 52,6 Mb
Release : 2016-03-31
Category : Computers
ISBN : 9781785883934

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VMware Performance and Capacity Management by Iwan 'e1' Rahabok Pdf

Master SDDC Operations with proven best practices About This Book Understand the drawbacks of the traditional paradigm and management that make operations difficult in SDDC Master performance and capacity management in Software-Defined Data Center Operationalize performance and capacity monitoring with proven dashboards Who This Book Is For This book is primarily for any system administrator or cloud infrastructure specialist who is interested in performance management and capacity management using VMware technologies. This book will also help IT professionals whose area of responsibility is not VMware, but who work with the VMware team. You can be Windows, Linux, Storage, or Network team; or application architects. Note that prior exposure to the VMware platform of data-center and cloud-based solutions is expected. What You Will Learn Simplify the task of performance and capacity management Master the counters in vCenter and vRealize Operations and understand their dependency on one another Educate your peers and management on SDDC Operations Complete your SDDC monitoring to include non-VMware components Perform SDDC performance troubleshooting Explore real-life examples of how super metric and advanced dashboards Introduce and implement a Performance SLA Accomplish your Capacity Management by taking into service tiering and performance SLA In Detail Performance management and capacity management are the two top-most issues faced by enterprise IT when doing virtualization. Until the first edition of the book, there was no in-depth coverage on the topic to tackle the issues systematically. The second edition expands the first edition, with added information and reorganizing the book into three logical parts. The first part provides the technical foundation of SDDC Management. It explains the difference between a software-defined data center and a classic physical data center, and how it impacts both architecture and operations. From this strategic view, it zooms into the most common challenges—performance management and capacity management. It introduces a new concept called Performance SLA and also a new way of doing capacity management. The next part provides the actual solution that you can implement in your environment. It puts the theories together and provides real-life examples created together with customers. It provides the reasons behind each dashboard, so that you get the understanding on why it is required and what problem it solves. The last part acts as a reference section. It provides a complete reference to vSphere and vRealize Operations counters, explaining their dependencies and providing practical guidance on the values you should expect in a healthy environment. Style and approach This book covers the complex topic of managing performance and capacity in an easy-to-follow style. It relates real-world scenarios to topics in order to help you implement the book's teachings on the go.

Vmware Performance and Capacity Management, Second Edition

Author : Iwan 'E1' Rahabok
Publisher : Packt Publishing
Page : 546 pages
File Size : 53,7 Mb
Release : 2016-03-30
Category : Computers
ISBN : 1785880314

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Vmware Performance and Capacity Management, Second Edition by Iwan 'E1' Rahabok Pdf

Master SDDC Operations with proven best practicesAbout This Book- Understand the drawbacks of the traditional paradigm and management that make operations difficult in SDDC- Master performance and capacity management in Software-Defined Data Center- Operationalize performance and capacity monitoring with proven dashboards Who This Book Is ForThis book is primarily for any system administrator or cloud infrastructure specialist who is interested in performance management and capacity management using VMware technologies. This book will also help IT professionals whose area of responsibility is not VMware, but who work with the VMware team. You can be Windows, Linux, Storage, or Network team; or application architects. Note that prior exposure to the VMware platform of data-center and cloud-based solutions is expected.What You Will Learn- Simplify the task of performance and capacity management- Master the counters in vCenter and vRealize Operations and understand their dependency on one another- Educate your peers and management on SDDC Operations- Complete your SDDC monitoring to include non-VMware components- Perform SDDC performance troubleshooting- Explore real-life examples of how super metric and advanced dashboards- Introduce and implement a Performance SLA- Accomplish your Capacity Management by taking into service tiering and performance SLAIn DetailPerformance management and capacity management are the two top-most issues faced by enterprise IT when doing virtualization. Until the first edition of the book, there was no in-depth coverage on the topic to tackle the issues systematically. The second edition expands the first edition, with added information and reorganizing the book into three logical parts.The first part provides the technical foundation of SDDC Management. It explains the difference between a software-defined data center and a classic physical data center, and how it impacts both architecture and operations. From this strategic view, it zooms into the most common challenges-performance management and capacity management. It introduces a new concept called Performance SLA and also a new way of doing capacity management.The next part provides the actual solution that you can implement in your environment. It puts the theories together and provides real-life examples created together with customers. It provides the reasons behind each dashboard, so that you get the understanding on why it is required and what problem it solves.The last part acts as a reference section. It provides a complete reference to vSphere and vRealize Operations counters, explaining their dependencies and providing practical guidance on the values you should expect in a healthy environment.Style and approach This book covers the complex topic of managing performance and capacity in an easy-to-follow style. It relates real-world scenarios to topics in order to help you implement the book's teachings on the go.

VMware vRealize Operations Performance and Capacity Management

Author : Iwan 'e1' Rahabok
Publisher : Packt Publishing Ltd
Page : 381 pages
File Size : 53,6 Mb
Release : 2014-12-26
Category : Computers
ISBN : 9781782174530

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VMware vRealize Operations Performance and Capacity Management by Iwan 'e1' Rahabok Pdf

If you are an IT professional who is interested in performance management and capacity management in a virtual data center, then this book is ideal for you. The book is an intermediate-level book.

Mastering vRealize Operations Manager

Author : Spas Kaloferov,Chris Slater,Alasdair Carnie,Scott Norris
Publisher : Packt Publishing Ltd
Page : 414 pages
File Size : 50,6 Mb
Release : 2018-03-08
Category : Computers
ISBN : 9781788478281

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Mastering vRealize Operations Manager by Spas Kaloferov,Chris Slater,Alasdair Carnie,Scott Norris Pdf

Manage vRealize operations manager 6.6 effectively using this comprehensive guide. Key Features Get complete control of capacity management in your virtual environment Display the most appropriate performance metrics and assemble your own dashboard Analyze and process data from different sources into a single repository Optimize vRealize Automation workload placement Book Description In the modern IT world, the criticality of managing the health, efficiency, and compliance of virtualized environments is more important than ever. With vRealize Operations Manager 6.6, you can make a difference to your business by being reactive rather than proactive. Mastering vRealize Operations Manager helps you streamline your processes and customize the environment to suit your needs. You will gain visibility across all devices in the network and retain full control. With easy-to-follow, step-by-step instructions and support images, you will quickly master the ability to manipulate your data and display it in a way that best suits you and your business or technical requirements. This book not only covers designing, installing, and upgrading vRealize Operations 6.6, but also gives you a deep understanding of its building blocks: badges, alerts, super metrics, views, dashboards, management packs, and plugins. With the new vRealize Operations 6.6 troubleshooting capabilities, capacity planning, intelligent workload placement, and additional monitoring capabilities, this book is aimed at ensuring you get the knowledge to manage your virtualized environment as effectively as possible. What you will learn Discover advanced vRealize Operations concepts and design your processes effectively for the underlying architecture Plan and install a new version or upgrade from a previous one Apply proven capacity management theories and techniques in practical, real-world environments Manipulate data and metrics to display them in the most effective way possible Create custom views and dashboards fit for any use case Explore how policies have evolved in vRealize Operations 6.6 and how to apply them in the most effective manner Who this book is for If you are an administrator of a virtual environment and have used vRealize Operations before but want to gain a professional understanding by easily implementing complex tasks with it, then this book is for you.

VMware vSphere Performance

Author : Matt Liebowitz,Christopher Kusek,Rynardt Spies
Publisher : John Wiley & Sons
Page : 264 pages
File Size : 46,6 Mb
Release : 2014-04-25
Category : Computers
ISBN : 9781118235584

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VMware vSphere Performance by Matt Liebowitz,Christopher Kusek,Rynardt Spies Pdf

Covering the latest VMware vSphere software, an essential book aimed at solving vSphere performance problems before they happen VMware vSphere is the industry's most widely deployed virtualization solution. However, if you improperly deploy vSphere, performance problems occur. Aimed at VMware administrators and engineers and written by a team of VMware experts, this resource provides guidance on common CPU, memory, storage, and network-related problems. Plus, step-by-step instructions walk you through techniques for solving problems and shed light on possible causes behind the problems. Divulges troubleshooting methodologies, performance monitoring tools, and techniques and tools for isolating performance problems Details the necessary steps for handling CPU, memory, storage, and network-related problems Offers understanding on the interactions between VMware vSphere and CPU, memory, storage, and network VMware vSphere Performance is the resource you need to diagnose and handle VMware vSphere performance problems, and avoid them in the future.

VMware vRealize Operations Essentials

Author : Matthew Steiner
Publisher : Packt Publishing Ltd
Page : 302 pages
File Size : 41,8 Mb
Release : 2015-12-31
Category : Computers
ISBN : 9781785283567

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VMware vRealize Operations Essentials by Matthew Steiner Pdf

Harness the power of VMware vRealize Operations to efficiently manage your IT infrastructure About This Book Extract the optimum performance, availability, and capacity of your IT infrastructure with the help of vRealise Operations Manager Leverage the power of strategic reports to drive tactful decision-making within the IT department A pragmatic guide to proficiently manage your applications and storage Who This Book Is For If you are a vSphere administrator and wish to optimize your virtual environment, this book is your go-to guide on vRealize Operations. As a vSphere administrator, it is assumed that you have a good understanding of both physical and virtual infrastructure. A basic knowledge of application monitoring and log analysis would be useful when we dive into the capabilities of the solution. What You Will Learn Architect, design, and install vRealize Operations Migrate from the previous vCenter Operations Manager 5.x version, configure vR Ops policies, and create custom groups Use out-of-the-box Dashboards, Views, and Reports and create your own customized Dashboards, Views, and Reports Apply the Alerting framework of Symptoms, Recommendations, and Actions, and create your own Alerting content Leverage the power of Capacity Planning to maximize the utilization of your virtual infrastructure Manage the rest of your infrastructure, including storage and applications, with vRealize Operations Management Packs Extend the solution with vRealize Hyperic and Log Insight In Detail This book will enable you to deliver on the operational disciplines of Performance, Health, Capacity, Configuration, and Compliance by making the best use of solutions provided by vRealize Operations. Starting with architecture, design, and sizing, we will ensure your implementation of vRealize Operations is a success. We will dive into the utilization of a solution to manage your vSphere infrastructure. Then, we will employ out-of-the-box Dashboards and the very powerful Views and Reporting functionality of vRealize Operations to create your custom dashboards and address your reporting requirements. Next, we go through the Alerting framework and how Symptoms, Recommendations, and Actions are used to achieve efficient operations. Later you will master the topic of Capacity Planning, where we look at how important it is to craft appropriate policies to match your requirements, and we'll consider attitude toward capacity risk, which will aid you to build future project requirements into your capacity plans. Finally, we will look at extending the solution to manage Storage, Applications, and other IT infrastructures using Management Packs from Solution Exchange, as well as how the solution can be enhanced with the integration of Log Insight. Style and approach This book is a pragmatic, step-by-step guide that will quickly build your knowledge of the key capabilities of vRealize Operations. As well as learning about the solution, we will provide you with real-world examples that will help you customize and enhance your virtual environment.

VMware vSphere Design Essentials

Author : Puthiyavan Udayakumar
Publisher : Packt Publishing Ltd
Page : 176 pages
File Size : 53,9 Mb
Release : 2015-06-30
Category : Computers
ISBN : 9781784399856

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VMware vSphere Design Essentials by Puthiyavan Udayakumar Pdf

vSphere allows you to transform your IT infrastructure into a private cloud, then bridge it to public clouds on demand, delivering an IT infrastructure as an easily accessible service. This book is a fast-paced guide that enables you to explore and harness the vast potential of VMware vSphere. The book begins by providing you with a rapid introduction to VMware vSphere architecture and the major considerations for VMware vSphere design. Beginning with the essentials of VMware vSphere, it will get you started with VMware ESXi host, cluster, vCenter and patterns that are required to be applied while designing your VMware vSphere. As you progress through the chapters, you will learn about analyzing the key components that are needed for a network. By the end of the book, you will have also learned about the major factors influencing vCloud needs and have finalized the requirements for designing a vCloud.

Performance and Capacity Themes for Cloud Computing

Author : Elisabeth Stahl,Andrea Corona,Frank De Gilio,Marcello Demuro,Ann Dowling,Lydia Duijvestijn,Avin Fernandes,Dave Jewell,Bharathraj Keshavamurthy,Shmuel Markovits,Chandrakandh Mouleeswaran,Shawn Raess,Kevin Yu,IBM Redbooks
Publisher : IBM Redbooks
Page : 76 pages
File Size : 51,9 Mb
Release : 2013-03-20
Category : Computers
ISBN : 9780738451206

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Performance and Capacity Themes for Cloud Computing by Elisabeth Stahl,Andrea Corona,Frank De Gilio,Marcello Demuro,Ann Dowling,Lydia Duijvestijn,Avin Fernandes,Dave Jewell,Bharathraj Keshavamurthy,Shmuel Markovits,Chandrakandh Mouleeswaran,Shawn Raess,Kevin Yu,IBM Redbooks Pdf

This IBM® RedpaperTM is the second in a series that addresses the performance and capacity considerations of the evolving cloud computing model. The first Redpaper publication (Performance Implications of Cloud Computing, REDP-4875) introduced cloud computing with its various deployment models, support roles, and offerings along with IT performance and capacity implications associated with these deployment models and offerings. In this redpaper, we discuss lessons learned in the two years since the first paper was written. We offer practical guidance about how to select workloads that work best with cloud computing, and about how to address areas, such as performance testing, monitoring, service level agreements, and capacity planning considerations for both single and multi-tenancy environments. We also provide an example of a recent project where cloud computing solved current business needs (such as cost reduction, optimization of infrastructure utilization, and more efficient systems management and reporting capabilities) and how the solution addressed performance and capacity challenges. We conclude with a summary of the lessons learned and a perspective about how cloud computing can affect performance and capacity in the future.

VMware vSphere Design

Author : Forbes Guthrie,Scott Lowe,Kendrick Coleman
Publisher : John Wiley & Sons
Page : 528 pages
File Size : 47,9 Mb
Release : 2013-03-06
Category : Computers
ISBN : 9781118493946

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VMware vSphere Design by Forbes Guthrie,Scott Lowe,Kendrick Coleman Pdf

Achieve the performance, scalability, and ROI your business needs What can you do at the start of a virtualization deployment to make things run more smoothly? If you plan, deploy, maintain, and optimize vSphere solutions in your company, this unique book provides keen insight and solutions. From hardware selection, network layout, and security considerations to storage and hypervisors, this book explains the design decisions you'll face and how to make the right choices. Written by two virtualization experts and packed with real-world strategies and examples, VMware vSphere Design, Second Edition will help you design smart design decisions. Shows IT administrators how plan, deploy, maintain, and optimize vSphere virtualization solutions Explains the design decisions typically encountered at every step in the process and how to make the right choices Covers server hardware selection, network topology, security, storage, virtual machine design, and more Topics include ESXi hypervisors deployment, vSwitches versus dvSwitches, and FC, FCoE, iSCSI, or NFS storage Find out the "why" behind virtualization design decisions and make better choices, with VMware vSphere Design, Second Edition, which has been fully updated for vSphere 5.x.

VMware Software-Defined Storage

Author : Martin Hosken
Publisher : John Wiley & Sons
Page : 552 pages
File Size : 40,5 Mb
Release : 2016-08-29
Category : Computers
ISBN : 9781119292777

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VMware Software-Defined Storage by Martin Hosken Pdf

The inside guide to the next generation of data storage technology VMware Software-Defined Storage, A Guide to the Policy Driven, Software-Defined Storage Era presents the most in-depth look at VMware's next-generation storage technology to help solutions architects and operational teams maximize quality storage design. Written by a double VMware Certified Design Expert, this book delves into the design factors and capabilities of Virtual SAN and Virtual Volumes to provide a uniquely detailed examination of the software-defined storage model. Storage-as-a-Service (STaaS) is discussed in terms of deployment through VMware technology, with insight into the provisioning of storage resources and operational management, while legacy storage and storage protocol concepts provide context and demonstrate how Virtual SAN and Virtual Volumes are meeting traditional challenges. The discussion on architecture emphasizes the economies of storage alongside specific design factors for next-generation VMware based storage solutions, and is followed by an example in which a solution is created based on the preferred option identified from a selection of cross-site design options. Storage hardware lifecycle management is an ongoing challenge for IT organizations and service providers. VMware is addressing these challenges through the software-defined storage model and Virtual SAN and Virtual Volumes technologies; this book provides unprecedented detail and expert guidance on the future of storage. Understand the architectural design factors of VMware-based storage Learn best practices for Virtual SAN stretched architecture implementation Deploy STaaS through vRealize Automation and vRealize Orchestrator Meet traditional storage challenges with next-generation storage technology Virtual SAN and Virtual Volumes are leading the way in efficiency, automation, and simplification, while maintaining enterprise-class features and performance. As organizations around the world are looking to cut costs without sacrificing performance, availability, or scalability, VMware-based next-generation storage solutions are the ideal platform for tomorrow's virtual infrastructure. VMware Software-Defined Storage provides detailed, practical guidance on the model that is set to transform all aspects of vSphere data center storage.

VMware vSphere 6.7 Data Center Design Cookbook

Author : Mike Brown,Hersey Cartwright
Publisher : Packt Publishing Ltd
Page : 383 pages
File Size : 55,9 Mb
Release : 2019-03-28
Category : Computers
ISBN : 9781789807196

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VMware vSphere 6.7 Data Center Design Cookbook by Mike Brown,Hersey Cartwright Pdf

Design a virtualized data center with VMware vSphere 6.7 Key FeaturesGet the first book on the market that helps you design a virtualized data center with VMware vSphere 6.7Learn how to create professional vSphere design documentation to ensure a successful implementationA practical guide that will help you apply infrastructure design principles to vSphere designBook Description VMware is the industry leader in data center virtualization. The vSphere 6.x suite of products provides a robust and resilient platform to virtualize server and application workloads. This book uses proven infrastructure design principles and applies them to VMware vSphere 6.7 virtual data center design through short and focused recipes on each design aspect. The second edition of this book focused on vSphere 6.0. vSphere features released since then necessitate an updated design guide, which includes recipes for upgrading to 6.7, vCenter HA; operational improvements; cutting-edge, high-performance storage access such as RDMA and Pmem; security features such as encrypted vMotion and VM-level encryption; Proactive HA; HA Orchestrated Restart; Predictive DRS; and more. By the end of the book, you will be able to achieve enhanced compute, storage, network, and management capabilities for your virtual data center. What you will learnIdentify key factors related to a vSphere designMitigate security risks and meet compliance requirements in a vSphere designCreate a vSphere conceptual design by identifying technical and business requirementsDesign for performance, availability, recoverability, manageability, and securityMap the logical resource design into the physical vSphere designCreate professional vSphere design documentationWho this book is for If you are an administrator or consultant interested in designing virtualized data center environments using VMware vSphere 6.x (or previous versions of vSphere and the supporting components), this book is for you.

High-Performance IT Services

Author : Terry Critchley
Publisher : CRC Press
Page : 621 pages
File Size : 44,6 Mb
Release : 2016-10-04
Category : Business & Economics
ISBN : 9781498769204

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High-Performance IT Services by Terry Critchley Pdf

This book on performance fundamentals covers UNIX, OpenVMS, Linux, Windows, and MVS. Most of the theory and systems design principles can be applied to other operating systems, as can some of the benchmarks. The book equips professionals with the ability to assess performance characteristics in unfamiliar environments. It is suitable for practitioners, especially those whose responsibilities include performance management, tuning, and capacity planning. IT managers with a technical outlook also benefit from the book as well as consultants and students in the world of systems for the first time in a professional capacity.

CCNA Cloud Complete Study Guide

Author : Todd Montgomery,Stephen Olson
Publisher : John Wiley & Sons
Page : 814 pages
File Size : 43,8 Mb
Release : 2018-04-09
Category : Computers
ISBN : 9781119405047

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CCNA Cloud Complete Study Guide by Todd Montgomery,Stephen Olson Pdf

Cisco has announced big changes to its certification program. As of February 24, 2020, all current certifications will be retired, and Cisco will begin offering new certification programs. The good news is if you’re working toward any current CCNA certification, keep going. You have until February 24, 2020 to complete your current CCNA. If you already have CCENT/ICND1 certification and would like to earn CCNA, you have until February 23, 2020 to complete your CCNA certification in the current program. Likewise, if you’re thinking of completing the current CCENT/ICND1, ICND2, or CCNA Routing and Switching certification, you can still complete them between now and February 23, 2020. Increase the value of your organization’s cloud network—and invest in your education The Cisco Cloud certification validates the skill set of individuals on industry-leading cloud solutions and best practices, as well as offering job role-based curricula for all levels of an IT staff. CCNA Cloud Complete Study Guide prepares you to take two required exams: 210-451, Understanding Cisco Cloud Fundamentals, and 210-455, Introducing Cisco Cloud Administration. It covers everything you can expect to encounter on the exams and also gives you a year of FREE access to Sybex's superior online interactive learning environment and test bank, including chapter tests, practice exams, a glossary of key terms, and electronic flashcards. Cisco’s CCNA Cloud certification covers cloud characteristics and models, cloud deployment, and basic knowledge of cloud compute, cloud networking, and cloud storage. It also covers cloud infrastructure administration and reporting, chargeback and billing reports, cloud provisioning, cloud systems management and monitoring, and cloud remediation. With thorough coverage, practical instruction, and expert insight, this book provides an ideal resource for Exam 210-451 and Exam 210-455 preparation. • Includes an opening list of exam topics • Provides valuable hands-on exercises • Offers practical real-world examples • Distills in-depth perspective from cloud computing experts This book is the perfect resource for anyone seeking to earn the challenging, but rewarding CCNA Cloud certification.

The The Complete VMware vSphere Guide

Author : Mike Brown,Hersey Cartwright,Martin Gavanda,Andrea Mauro,Karel Novak,Paolo Valsecchi
Publisher : Packt Publishing Ltd
Page : 754 pages
File Size : 50,7 Mb
Release : 2019-11-29
Category : Computers
ISBN : 9781838980511

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The The Complete VMware vSphere Guide by Mike Brown,Hersey Cartwright,Martin Gavanda,Andrea Mauro,Karel Novak,Paolo Valsecchi Pdf

Explore the benefits of VMware vSphere 6.7 to provide a powerful, flexible, and secure virtual infrastructure, and secure apps. Next, you'll pick up on how to enhance your infrastructure with high-performance storage access, such as remote direct memory access (RDMA) and Persistent Key FeaturesDesign, deploy and manage VMware vSphere virtual data centersImplement monitoring and security of VMware workloads with easeExplore tips and techniques for designing a robust virtual infrastructureBook Description vSphere 6.7 is the latest release of VMware’s industry-leading virtual cloud platform. By understanding how to manage, secure, and scale apps with vSphere 6.7, you can easily run even the most demanding of workloads. This Learning Path begins with an overview of the features of the vSphere 6.7 suite. You’ll learn how to plan and design a virtual infrastructure. You’ll also gain insights into best practices to efficiently configure, manage, and secure apps. Next, you’ll pick up on how to enhance your infrastructure with high-performance storage access, such as remote direct memory access (RDMA) and Persistent memory. The book will even guide you in securing your network with security features, such as encrypted vMotion and VM-level encryption. Finally, by learning how to apply Proactive High Availability and Predictive Distributed Resource Scheduler (DRS), you’ll be able to achieve enhanced computing, storage, network, and management capabilities for your virtual data center. By the end of this Learning Path, you’ll be able to build your own VMware vSphere lab that can run high workloads. This Learning Path includes content from the following Packt products: VMware vSphere 6.7 Data Center Design Cookbook - Third Edition by Mike Brown and Hersey CartwrightMastering VMware vSphere 6.7 - Second Edition by Martin Gavanda, Andrea Mauro, Karel Novak, and Paolo ValsecchiWhat you will learnUnderstand how to patch, upgrade, and manage a virtual environment with vSphere 6.7Identify key factors related to a vSphere designMitigate security risks and meet compliance requirements in a vSphere designCreate a vSphere conceptual design by identifying technical and business requirementsMap the logical resource design into the physical vSphere designCreate professional vSphere design documentationWho this book is for This Learning Path is for administrators, infrastructure engineers, consultants, and architects who want to design virtualized data center environments using VMware vSphere 6.x (or previous versions of vSphere and the supporting components). Basic knowledge of VMware vSphere is required to get the most out of this Learning Path.

ITIL Capacity Management (paperback)

Author : Larry Klosterboer
Publisher : Pearson Education
Page : 456 pages
File Size : 48,5 Mb
Release : 2011-02-17
Category : Business & Economics
ISBN : 9780132480024

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ITIL Capacity Management (paperback) by Larry Klosterboer Pdf

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile