Voice User Interface Design

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Designing Voice User Interfaces

Cathy Pearl

Author : Cathy Pearl
Publisher : "O'Reilly Media, Inc."
Page : 278 pages
File Size : 46,9 Mb
Release : 2016-12-19
Category : Computers
ISBN : 9781491955383

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Designing Voice User Interfaces by Cathy Pearl Pdf

Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems

Voice User Interface Design

Michael Harris Cohen,James P. Giangola,Jennifer Balogh

Author : Michael Harris Cohen,James P. Giangola,Jennifer Balogh
Publisher : Addison-Wesley Professional
Page : 366 pages
File Size : 44,9 Mb
Release : 2004
Category : Computers
ISBN : 0321185765

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Voice User Interface Design by Michael Harris Cohen,James P. Giangola,Jennifer Balogh Pdf

This book is a comprehensive and authoritative guide to voice user interface (VUI) design. The VUI is perhaps the most critical factor in the success of any automated speech recognition (ASR) system, determining whether the user experience will be satisfying or frustrating, or even whether the customer will remain one. This book describes a practical methodology for creating an effective VUI design. The methodology is scientifically based on principles in linguistics, psychology, and language technology, and is illustrated here by examples drawn from the authors' work at Nuance Communications, the market leader in ASR development and deployment. The book begins with an overview of VUI design issues and a description of the technology. The authors then introduce the major phases of their methodology. They first show how to specify requirements and make high-level design decisions during the definition phase. They next cover, in great detail, the design phase, with clear explanations and demonstrations of each design principle and its real-world applications. Finally, they examine problems unique to VUI design in system development, testing, and tuning. Key principles are illustrated with a running sample application. A companion Web site provides audio clips for each example: www.VUIDesign.org The cover photograph depicts the first ASR system, Radio Rex: a toy dog who sits in his house until the sound of his name calls him out. Produced in 1911, Rex was among the few commercial successes in earlier days of speech recognition. Voice User Interface Design reveals the design principles and practices that produce commercial success in an era when effective ASRs are not toys but competitive necessities.

Voice User Interface Design

Ritwik Dasgupta

Author : Ritwik Dasgupta
Publisher : Apress
Page : 114 pages
File Size : 42,6 Mb
Release : 2018-12-14
Category : Computers
ISBN : 9781484241257

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Voice User Interface Design by Ritwik Dasgupta Pdf

Design and implement voice user interfaces. This guide to VUI helps you make decisions as you deal with the challenges of moving from a GUI world to mixed-modal interactions with GUI and VUI. The way we interact with devices is changing rapidly and this book gives you a close view across major companies via real-world applications and case studies. Voice User Interface Design provides an explanation of the principles of VUI design. The book covers the design phase, with clear explanations and demonstrations of each design principle through examples of multi-modal interactions (GUI plus VUI) and how they differ from pure VUI. The book also differentiates principles of VUI related to chat-based bot interaction models. By the end of the book you will have a vision of the future, imagining new user-oriented scenarios and new avenues, which until now were untouched. What You'll Learn Implement and adhere to each design principleUnderstand how VUI differs from other interaction modelsWork in the current VUI landscape Who This Book Is For Interaction designers, entrepreneurs, tech enthusiasts, thought leaders, and AI enthusiasts interested in the future of user experience/interaction, designing high-quality VUI, and product decision making

Practical Speech User Interface Design

James R. Lewis

Author : James R. Lewis
Publisher : CRC Press
Page : 344 pages
File Size : 44,8 Mb
Release : 2016-04-19
Category : Technology & Engineering
ISBN : 9781439815854

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Practical Speech User Interface Design by James R. Lewis Pdf

Although speech is the most natural form of communication between humans, most people find using speech to communicate with machines anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, Practical Speech User Interface Design provides a comprehensive yet concise survey of practical speech user interface (SUI) design. It offers practice-based and research-based guidance on how to design effective, efficient, and pleasant speech applications that people can really use. Focusing on the design of speech user interfaces for IVR applications, the book covers speech technologies including speech recognition and production, ten key concepts in human language and communication, and a survey of self-service technologies. The author, a leading human factors engineer with extensive experience in research, innovation and design of products with speech interfaces that are used worldwide, covers both high- and low-level decisions and includes Voice XML code examples. To help articulate the rationale behind various SUI design guidelines, he includes a number of detailed discussions of the applicable research. The techniques for designing usable SUIs are not obvious, and to be effective, must be informed by a combination of critically interpreted scientific research and leading design practices. The blend of scholarship and practical experience found in this book establishes research-based leading practices for the design of usable speech user interfaces for interactive voice response applications.

Voice User Interface Projects

Henry Lee

Author : Henry Lee
Publisher : Packt Publishing Ltd
Page : 392 pages
File Size : 43,9 Mb
Release : 2018-07-31
Category : Computers
ISBN : 9781788470223

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Voice User Interface Projects by Henry Lee Pdf

Develop intelligent voice-empowered applications and Chatbots that not only understand voice commands but also respond to it Key Features Target multiple platforms by creating voice interactions for your applications Explore real-world examples of how to produce smart and practical virtual assistants Build a virtual assistant for cars using Android Auto in Xamarin Book Description From touchscreen and mouse-click, we are moving to voice- and conversation-based user interfaces. By adopting Voice User Interfaces (VUIs), you can create a more compelling and engaging experience for your users. Voice User Interface Projects teaches you how to develop voice-enabled applications for desktop, mobile, and Internet of Things (IoT) devices. This book explains in detail VUI and its importance, basic design principles of VUI, fundamentals of conversation, and the different voice-enabled applications available in the market. You will learn how to build your first voice-enabled application by utilizing DialogFlow and Alexa’s natural language processing (NLP) platform. Once you are comfortable with building voice-enabled applications, you will understand how to dynamically process and respond to the questions by using NodeJS server deployed to the cloud. You will then move on to securing NodeJS RESTful API for DialogFlow and Alexa webhooks, creating unit tests and building voice-enabled podcasts for cars. Last but not the least you will discover advanced topics such as handling sessions, creating custom intents, and extending built-in intents in order to build conversational VUIs that will help engage the users. By the end of the book, you will have grasped a thorough knowledge of how to design and develop interactive VUIs. What you will learn Understand NLP platforms with machine learning Exploit best practices and user experiences in creating VUI Build voice-enabled chatbots Host, secure, and test in a cloud platform Create voice-enabled applications for personal digital assistant devices Develop a virtual assistant for cars Who this book is for Voice User Interface Projects is for you if you are a software engineer who wants to develop voice-enabled applications for your personal digital assistant devices such as Amazon Echo and Google Home, along with your car’s virtual assistant systems. Some experience with JavaScript is required.

Emotional Design

Don Norman

Author : Don Norman
Publisher : Basic Books
Page : 276 pages
File Size : 53,9 Mb
Release : 2007-03-20
Category : Design
ISBN : 9780465004171

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Emotional Design by Don Norman Pdf

Why attractive things work better and other crucial insights into human-centered design Emotions are inseparable from how we humans think, choose, and act. In Emotional Design, cognitive scientist Don Norman shows how the principles of human psychology apply to the invention and design of new technologies and products. In The Design of Everyday Things, Norman made the definitive case for human-centered design, showing that good design demanded that the user's must take precedence over a designer's aesthetic if anything, from light switches to airplanes, was going to work as the user needed. In this book, he takes his thinking several steps farther, showing that successful design must incorporate not just what users need, but must address our minds by attending to our visceral reactions, to our behavioral choices, and to the stories we want the things in our lives to tell others about ourselves. Good human-centered design isn't just about making effective tools that are straightforward to use; it's about making affective tools that mesh well with our emotions and help us express our identities and support our social lives. From roller coasters to robots, sports cars to smart phones, attractive things work better. Whether designer or consumer, user or inventor, this book is the definitive guide to making Norman's insights work for you.

Designing Effective Speech Interfaces

Susan Weinschenk,Dean T. Barker

Author : Susan Weinschenk,Dean T. Barker
Publisher : John Wiley & Sons
Page : 424 pages
File Size : 44,5 Mb
Release : 2000-03-03
Category : Computers
ISBN : UOM:39015047865004

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Designing Effective Speech Interfaces by Susan Weinschenk,Dean T. Barker Pdf

Master the critical knowledge you need to design speech-enabled applications It's not just a far-fetched gizmo straight out of a sci-fi movie anymore. Speech interface technology, which allows a user to communicate with computers via voice instead of a keyboard or a mouse, is quickly becoming a main feature in new software. This straightforward guide provides traditional graphical user-interface designers, developers, usability engineers, and product managers with all the information they need to make a rapid transition in order to stay abreast of this monumental shift in technology. Weinschenk and Barker, two experts in state-of-the-art online communication, discuss the basics of speech interfaces and speech technology, hardware, and software. They clearly explain the interface design principles that are applied to S/GUI and AUI interfaces and describe the latest practices of leading experts. In addition to its in-depth look at speech technologies and the different types of user interfaces, this book: * Provides an overview of the field of human factors and defines the basic concepts of human computer interaction * Discusses the current state of speech technology applications * Explains the laws of human factors that apply to speech interfaces * Contains guidelines and examples for user control, human limitation, model integrity, accommodation, clear dialogue, and aesthetic integrity * Details the best practices in interface design and usability engineering * Explores the special issues involved in interface design for disabled persons Visit the companion web site at www.wiley.com/compbooks/weinschenk/ for a categorized resource list of speech, speech interface, and human-computer interaction books, articles, and links.

Voice Interaction Design

Randy Allen Harris

Author : Randy Allen Harris
Publisher : Elsevier
Page : 624 pages
File Size : 40,7 Mb
Release : 2004-12-31
Category : Computers
ISBN : 0080474802

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Voice Interaction Design by Randy Allen Harris Pdf

From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work. In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave. *Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advice—for design and for the entire design process. *Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design.

Programming Voice Interfaces

Walter Quesada,Bob Lautenbach

Author : Walter Quesada,Bob Lautenbach
Publisher : "O'Reilly Media, Inc."
Page : 300 pages
File Size : 42,6 Mb
Release : 2017-11-20
Category : Computers
ISBN : 9781492031383

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Programming Voice Interfaces by Walter Quesada,Bob Lautenbach Pdf

Get a step-by-step guide for developing voice interfaces for applications and devices connected to the Internet of Things. By allowing consumers to use natural human interactions, you can avoid awkward methods of input and interactivity to provide them with elevated user experiences. This practical book is ideal for software engineers who build applications for the Web, smartphones, as well as embedded systems that dominate the IoT space. Integrate voice interfaces with internet connected devices and sensors Learn how to integrate with existing voice interfaces Understand when to use a voice over other Natural User Interface technologies Build a prototype with tools such as Raspberry Pi, solderless breadboards, jumper cables, sensors, Arduino, Visual Studio, and other tools Use cloud services such as Azure and AWS to integrate voice with your existing or new web service end-points

Mastering Voice Interfaces

Ann Thymé-Gobbel

Author : Ann Thymé-Gobbel
Publisher : Unknown
Page : 702 pages
File Size : 52,9 Mb
Release : 2021
Category : Ambient intelligence
ISBN : 1484270061

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Mastering Voice Interfaces by Ann Thymé-Gobbel Pdf

We live in a golden age of voice technology. Advances in automatic speech recognition (ASR), natural language processing (NLP) and other technologies have made it extremely viable for people to be talking to machines and getting reasonable answers. Platforms like Amazon Alexa and Google Home, and the associated tools, have made it so anyone can build a voice app, and this is excellent. What we have seen though is that it's fairly easy to build a voice app, but still remarkably difficult to build a great app, one that gets the user what they need, and hopefully the user comes back for more. In Mastering Voice Interfaces we want to show you how to build great voice apps. We start with the basics of voice interfaces, and how they are different from others, then dive into basic design principles that we're learned in many years building these apps in the industry. As we cover a design principle, we'll also demonstrate how to implement it with one of the established voice platforms (Google Home), and show how, though the tools are great, you don't have to go too far to have to do some custom work to get what you really want. Well l walk through many design and development techniques that some would view as advanced, but that can make a huge difference in the quality of the app. Readers of Mastering Voice Interfaces will come away with a very good understanding of what makes voice interfaces so special, learn the basic design principles are for building great voice apps, and how to actually implement those principles and create working apps. What you will learn: What makes voice special and different from other input and output modalities, and why that matters. What the best practices for the various components of the voice-first creation process What are the consequences of design and implementation choices How to create truly great voice apps that users will love Who this book is for We expect readers to have had some exposure to voice apps, at least as users. The book is written for anyone who wants a deeper understanding of the how and why of voice interface design and development. For team of developers, designers, product owners who need a shared understanding of voice interfaces.

Auditory User Interfaces

T.V. Raman

Author : T.V. Raman
Publisher : Springer Science & Business Media
Page : 156 pages
File Size : 47,7 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9781461562252

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Auditory User Interfaces by T.V. Raman Pdf

Auditory User Interfaces: Toward the Speaking Computer describes a speech-enabling approach that separates computation from the user interface and integrates speech into the human-computer interaction. The Auditory User Interface (AUI) works directly with the computational core of the application, the same as the Graphical User Interface. The author's approach is implemented in two large systems, ASTER - a computing system that produces high-quality interactive aural renderings of electronic documents - and Emacspeak - a fully-fledged speech interface to workstations, including fluent spoken access to the World Wide Web and many desktop applications. Using this approach, developers can design new high-quality AUIs. Auditory interfaces are presented using concrete examples that have been implemented on an electronic desktop. This aural desktop system enables applications to produce auditory output using the same information used for conventional visual output. Auditory User Interfaces: Toward the Speaking Computer is for the electrical and computer engineering professional in the field of computer/human interface design. It will also be of interest to academic and industrial researchers, and engineers designing and implementing computer systems that speak. Communication devices such as hand-held computers, smart telephones, talking web browsers, and others will need to incorporate speech-enabling interfaces to be effective.

Conversational UX Design

Robert J. Moore,Raphael Arar

Author : Robert J. Moore,Raphael Arar
Publisher : Morgan & Claypool
Page : 316 pages
File Size : 43,9 Mb
Release : 2019-05-29
Category : Computers
ISBN : 9781450363044

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Conversational UX Design by Robert J. Moore,Raphael Arar Pdf

With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers. They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today’s platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science. This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of “expandable sequences,” 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.

Design Beyond Devices

Cheryl Platz

Author : Cheryl Platz
Publisher : Rosenfeld Media
Page : 392 pages
File Size : 43,5 Mb
Release : 2020-12
Category : Electronic
ISBN : 1933820780

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Design Beyond Devices by Cheryl Platz Pdf

Your customer has five senses and a small universe of devices. Why aren't you designing for all of them? Go beyond screens, keyboards, and touchscreens by letting your customer's humanity drive the experience--not a specific device or input type. Learn the techniques you'll need to build fluid, adaptive experiences for multiple inputs, multiple outputs, and multiple devices.

Wired for Speech

Clifford Nass,Scott Brave

Author : Clifford Nass,Scott Brave
Publisher : National Geographic Books
Page : 0 pages
File Size : 46,5 Mb
Release : 2007-02-23
Category : Computers
ISBN : 9780262640657

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Wired for Speech by Clifford Nass,Scott Brave Pdf

How interactive voice-based technology can tap into the automatic and powerful responses all speech—whether from human or machine—evokes. Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech—whether from human or machine—evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology. Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?), whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more. Nass and Brave's deep understanding of both social science and design, drawn from ten years of research at Nass's Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.

Designing Mobile Interfaces

Steven Hoober,Eric Berkman

Author : Steven Hoober,Eric Berkman
Publisher : "O'Reilly Media, Inc."
Page : 584 pages
File Size : 43,6 Mb
Release : 2011-11
Category : Computers
ISBN : 9781449321321

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Designing Mobile Interfaces by Steven Hoober,Eric Berkman Pdf

With hundreds of thousands of mobile applications available today, your app has to capture users immediately. This book provides practical techniques to help you catch—and keep—their attention. You’ll learn core principles for designing effective user interfaces, along with a set of common patterns for interaction design on all types of mobile devices. Mobile design specialists Steven Hoober and Eric Berkman have collected and researched 76 best practices for everything from composing pages and displaying information to the use of screens, lights, and sensors. Each pattern includes a discussion of the design problem and solution, along with variations, interaction and presentation details, and antipatterns. Compose pages so that information is easy to locate and manipulate Provide labels and visual cues appropriate for your app’s users Use information control widgets to help users quickly access details Take advantage of gestures and other sensors Apply specialized methods to prevent errors and the loss of user-entered data Enable users to easily make selections, enter text, and manipulate controls Use screens, lights, haptics, and sounds to communicate your message and increase user satisfaction "Designing Mobile Interfaces is another stellar addition to O’Reilly’s essential interface books. Every mobile designer will want to have this thorough book on their shelf for reference." —Dan Saffer, Author of Designing Gestural Interfaces

Voice User Interface Design

Designing Voice User Interfaces by Cathy Pearl Pdf

Voice User Interface Design by Michael Harris Cohen,James P. Giangola,Jennifer Balogh Pdf

Voice User Interface Design by Ritwik Dasgupta Pdf

Practical Speech User Interface Design by James R. Lewis Pdf

Voice User Interface Projects by Henry Lee Pdf

Emotional Design by Don Norman Pdf

Designing Effective Speech Interfaces by Susan Weinschenk,Dean T. Barker Pdf

Voice Interaction Design by Randy Allen Harris Pdf

Programming Voice Interfaces by Walter Quesada,Bob Lautenbach Pdf

Mastering Voice Interfaces by Ann Thymé-Gobbel Pdf

Auditory User Interfaces by T.V. Raman Pdf

Conversational UX Design by Robert J. Moore,Raphael Arar Pdf

Design Beyond Devices by Cheryl Platz Pdf

Wired for Speech by Clifford Nass,Scott Brave Pdf

Designing Mobile Interfaces by Steven Hoober,Eric Berkman Pdf

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