Workflow Management Systems For Process Organisations

Author : Thomas Schäl
Publisher : Springer Science & Business Media
Page : 238 pages
File Size : 44,6 Mb
Release : 1998-11-11
Category : Business & Economics
ISBN : 9783540653042

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Workflow Management Systems for Process Organisations by Thomas Schäl Pdf

"This book introduces the perspective of customer-driven and teamwork-oriented process organisation. Its aim is to design and test concepts of Computer Supported Cooperative Work, especially concepts for workflow management systems, in order to fundamentally improve business processes in enterprises. Its methodological approach to analysis and design of cooperative networks is a response to shortcomings of current support systems and misunderstandings about cooperative work and team-based organisations. Several different commercial workflow management systems are presented and distinguished in terms of their main characteristics. Novel kinds of business process analysis are proposed, leading to interesting new combinations of information and cooperation technologies. The book not only presents ways to get around the pitfalls resulting from a naive use of these technologies, but also identifies design guidelines and critical success factors."--PUBLISHER'S WEBSITE.

Author : Thomas Schael
Publisher : Springer
Page : 208 pages
File Size : 47,7 Mb
Release : 2013-11-11
Category : Computers
ISBN : 9783662215746

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Workflow Management Systems for Process Organisations by Thomas Schael Pdf

As the business environment has become more and more turbulent over the past decade, information technology has begun to run into the danger of becoming an impediment rather than a motor of progress. In order to deal with the need for rapid, continuous change, computer science is challenged to develop novel interrelated information and communication technologies, and to align them with the social needs of co-operating user groups, as well as the management requirements of formal organisations. Workflow systems are among the most advertised technologies addressing this trend, but they mean different things to different people. Computer scientists understand workflows as a way to extract control from application programs, thus making them more flexible. Bureaucratic organisations (and most commercial products) perceive them as supporting a linear or branching flow of documents from one workplace to another - the next try after the failure cf office automation. This book takes another perspective, that of the modem customer-driven and groupwork-oriented process organisation. Extending the language-action perspective from the CSCW field, its customer-oriented view of workflows enables novel kinds of business process analysis, and leads to interesting new combinations of information and co-operation technologies. Schal's empirical studies show some of the pitfalls resulting from a naive use of these technologies, and exemplify ways to get around these pitfalls.

Author : Kees Van Hee
Publisher : MIT Press
Page : 484 pages
File Size : 47,8 Mb
Release : 2004-01-30
Category : Computers
ISBN : 9780262296908

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Workflow Management by Kees Van Hee Pdf

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors, www.workflowcourse.com, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.

Author : Thomas Schael
Publisher : Springer
Page : 229 pages
File Size : 48,5 Mb
Release : 2007-12-03
Category : Computers
ISBN : 9783540494508

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Workflow Management Systems for Process Organisations by Thomas Schael Pdf

All of us have learned a lot during this exercise, and the enormous success of the first edition of this book shows the great international interest for the topic and the results. A French edition appeared last year and met with equal interest. Springer-Verlag has therefore decided to publish a second edition of this book, which is not just a reprint but brings the literature and results to the newest state. This is a rare occurrence in the history of the LNCS series. We congratulate Thomas Schael on this success, and we are sure that reader- scientists and practitioners - will likewise profit from it. Aachen and Milan Giorgio De Michelis, Klaus Henning, Matthias Jarke August 1998 Preface to the Second Edition This book is a bit of a mixture of scientific and management literature. It is based on my research activities in the CSCW community, and also reflects the last ten years of my professional experience in consulting. I have had the opportunity to live in different cultural settings, to work in many companies, and to meet people all over the world, which has helped me to reflect on what I was doing and to focus on the content of this book. This second edition reflects the fast moving field of Computer Supported Cooperative Work (CSCW) and the discussion on Business Process Re-engineering (BPR). It contains the latest developments in the scientific and managerial discussion of the issues developed in the first edition.

Author : Asuman Dogac,Leonid Kalinichenko,Tamer Özsu,Amit Sheth
Publisher : Springer Science & Business Media
Page : 544 pages
File Size : 42,6 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9783642589089

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Workflow Management Systems and Interoperability by Asuman Dogac,Leonid Kalinichenko,Tamer Özsu,Amit Sheth Pdf

Workflow management systems (WFMS) are enjoying increasing popular ity due to their ability to coordinate and streamline complex organizational processes within organizations of all sizes. Organizational processes are de scriptions of an organization's activities engineered to fulfill its mission such as completing a business contract or satisfying a specific customer request. Gaining control of these processes allows an organization to reengineer and improve each process or adapt them to changing requirements. The goal of WFMSs is to manage these organizational processes and coordinate their execution. was demonstrated in the first half The high degree of interest in WFMSs of the 1990s by a significant increase in the number of commercial products (once estimated to about 250) and the estimated market size (in combined $2 billion in 1996. Ensuing maturity product sales and services) of about is demonstrated by consolidations during the last year. Ranging from mere e-mail based calendar tools and flow charting tools to very sophisticated inte grated development environments for distributed enterprise-wide applications and systems to support programming in the large, these products are finding an eager market and opening up important research and development op portunities. In spite of their early success in the market place, however, the current generation of systems can benefit from further research and develop ment, especially for increasingly complex and mission-critical applications.

Author : Michael Zur Muehlen
Publisher : Michael zur Muehlen
Page : 300 pages
File Size : 45,5 Mb
Release : 2004
Category : Industrial management
ISBN : 9783832503888

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Workflow-based Process Controlling by Michael Zur Muehlen Pdf

Workflow-based Process Controlling Systems provide companies with the ability to measure the operational performance of their business processes in a timely and accurate fashion. The combination of workflow audit trails with data warehouse technology and operational business data allows for complex analyses that can support managers in their assessment of an organization's performance. The increasing maturity of business process management and data warehouse systems enables the design and development of advanced process-oriented management information systems. Michael zur Muehlen discusses the integration of workflow audit trail data with existing data warehouse structures and develops a reference architecture for process-oriented management information systems. Starting with an organizational and technical analysis of process organizations, this book provides a comprehensive documentation of business process management, workflow technology, and existing standardization efforts. The proposed reference architecture is validated in an industry context. A prototypical implementation of the reference architecture and its integration with a commercial business process management system are demonstrated as well. This book is directed at both practitioners and academics in the fields of business process management, management accounting, and information systems research.

Author : Hajo A. Reijers
Publisher : Springer
Page : 328 pages
File Size : 54,8 Mb
Release : 2003-07-01
Category : Business & Economics
ISBN : 9783540366157

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Design and Control of Workflow Processes by Hajo A. Reijers Pdf

The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion.

Author : Wil, van der Aalst,Jörg Desel,Andreas Oberweis
Publisher : Springer
Page : 396 pages
File Size : 43,6 Mb
Release : 2003-07-31
Category : Computers
ISBN : 9783540455943

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Business Process Management by Wil, van der Aalst,Jörg Desel,Andreas Oberweis Pdf

Business processes are among today's hottest topics in the science and practice of information systems. Business processes and workflow management systems attract a lot of attention from R&D professionals in software engineering, information systems, business-oriented computer science, and management sciences. The carefully reviewed chapters contributed to this state-of-the-art survey by internationally leading scientists consolidate work presented at various workshops on the topic organized by the editors of the book in the past few years. The book spans the whole spectrum of business process management ranging from theoretical aspects, conceptual models, and application scenarios to implementation issues. It will become a valuable source of reference and information for R&D professionals active in the fascinating interdisciplinary area of business process management and for ambitious practitioners.

Author : Ilia Bider,Khaled Gaaloul,John Krogstie,Selmin Nurcan,Henderik A. Proper,Rainer Schmidt,Pnina Soffer
Publisher : Springer
Page : 488 pages
File Size : 51,9 Mb
Release : 2014-06-05
Category : Business & Economics
ISBN : 9783662437452

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Enterprise, Business-Process and Information Systems Modeling by Ilia Bider,Khaled Gaaloul,John Krogstie,Selmin Nurcan,Henderik A. Proper,Rainer Schmidt,Pnina Soffer Pdf

This book contains the refereed proceedings of the 15th International Conference on Business Process Modeling, Development and Support (BPMDS 2014) and the 19th International Conference on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD 2014), held together with the 26th International Conference on Advanced Information Systems Engineering (CAiSE 2014) in Thessaloniki, Greece, in June 2014. The 20 full papers accepted for BPMDS were selected from 48 submissions and cover a wide spectrum of issues related to business process development, modeling, and support. They are grouped into topical sections on business process modeling as a human-driven process, representing the human perspective of business processes, supporting humans in business processes, variability-enabling process models, various models for various process perspectives, and BPMDS in practice. The ten full and three short papers accepted for EMMSAD were chosen from 27 submissions and focus on exploring, evaluating, and enhancing modeling methods and methodologies for the analysis and design of information systems, enterprises, and business processes. They are grouped into sections on conceptual modeling, requirements modeling, business process modeling, goal and language action modeling, enterprise and business modeling, and new approaches.

Author : Andrzej Cichocki,Helal A. Ansari,Marek Rusinkiewicz,Darrell Woelk
Publisher : Springer Science & Business Media
Page : 125 pages
File Size : 55,5 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9781461556770

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Workflow and Process Automation by Andrzej Cichocki,Helal A. Ansari,Marek Rusinkiewicz,Darrell Woelk Pdf

Based on the results of the study carried out in 1996 to investigate the state of the art of workflow and process technology, MCC initiated the Collaboration Management Infrastructure (CMI) research project to develop innovative agent-based process technology that can support the process requirements of dynamically changing organizations and the requirements of nomadic computing. With a research focus on the flow of interaction among people and software agents representing people, the project deliverables will include a scalable, heterogeneous, ubiquitous and nomadic infrastructure for business processes. The resulting technology is being tested in applications that stress an intensive mobile collaboration among people as part of large, evolving business processes. Workflow and Process Automation: Concepts and Technology provides an overview of the problems and issues related to process and workflow technology, and in particular to definition and analysis of processes and workflows, and execution of their instances. The need for a transactional workflow model is discussed and a spectrum of related transaction models is covered in detail. A plethora of influential projects in workflow and process automation is summarized. The projects are drawn from both academia and industry. The monograph also provides a short overview of the most popular workflow management products, and the state of the workflow industry in general. Workflow and Process Automation: Concepts and Technology offers a road map through the shortcomings of existing solutions of process improvement by people with daily first-hand experience, and is suitable as a secondary text for graduate-level courses on workflow and process automation, and as a reference for practitioners in industry.

Author : Hajo Reijers
Publisher : Springer
Page : 328 pages
File Size : 42,9 Mb
Release : 2014-03-12
Category : Business & Economics
ISBN : 3662206145

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Design and Control of Workflow Processes by Hajo Reijers Pdf

The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion.

Author : Wil van der Aalst,Kees Max van Hee
Publisher : MIT Press
Page : 388 pages
File Size : 47,7 Mb
Release : 2004
Category : Electronic books
ISBN : 0262720469

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Workflow Management by Wil van der Aalst,Kees Max van Hee Pdf

A comprehensive introduction to workflow management.

Author : Keith Hales,Mandy Lavery
Publisher : Unknown
Page : 220 pages
File Size : 40,9 Mb
Release : 1991
Category : Business
ISBN : UOM:35128000092948

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Workflow Management Software by Keith Hales,Mandy Lavery Pdf

Author : Daniel Epstein,Rich Maltzman
Publisher : J. Ross Publishing
Page : 353 pages
File Size : 49,6 Mb
Release : 2013-11-07
Category : Business & Economics
ISBN : 9781604270921

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Project Workflow Management by Daniel Epstein,Rich Maltzman Pdf

Foreword by industry legend Harold Kerzner! This book describes a completely unique step-by-step, workflow-guiding approach to project management which simplifies activities by enforcing execution of all required processes on time, and redirecting to an alternative path in the event of project issues. Since compliance with all project management processes is enforced by the workflow, product quality is significantly improved and life cycle errors are almost eliminated. Project Workflow Management: A Business Process Approach is the first and only book in the marketplace which enables readers with no prior project management experience to manage the entire life cycle of any small to mid-sized project. It also equips mid- and senior-level project managers with directions and a detailed map to the effective management of complex projects and programs.

Author : Ling Liu,M. Tamer Özsu
Publisher : Unknown
Page : 128 pages
File Size : 45,8 Mb
Release : 2024-06-17
Category : Database management
ISBN : 148997993X

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Encyclopedia of Database Systems by Ling Liu,M. Tamer Özsu Pdf