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You Can't Send a Duck to Eagle School by Mac Anderson Pdf
An essential part of being a successful leader is hiring and utilizing the right people who truly represent your company's values. And whatever skills you need can be taught and honed into expertise. But no matter how great a manager you are, there are some things you cannot teach: desire, personality and drive. In You Can't Send a Duck to Eagle School, Mac Anderson shares his 30 plus years of experience to enable managers to recognize small and simple truths of staying resourceful and accessible in a leadership role. His engaging advice will help you to hire great people, change the way you think and learn to communicate with your team.
Don't Send Your Ducks to Eagle School by John Maxwell Pdf
Smart leaders learn from their own mistakes. Smarter ones learn from others’ mistakes—and successes. John C. Maxwell wants to help you become the smartest leader you can be by sharing Chapter 20, The Choices You Make, Make You of Leadership Gold with you. After nearly forty years of leading, Maxwell has mined the gold so you don’t have to. Each chapter contains detailed application exercises and a “Mentoring Moment” for leaders who desire to mentor others using the book. Gaining leadership insight is a lot like mining for gold. You don’t set out to look for the dirt. You look for the nuggets. You’ll find them here.
Change is Good...You Go First by Tom Feltenstein,Mac Anderson Pdf
How does your team react to change? Do they dig in with their heels to resist it or do they welcome it with open arms? In this 1-hour read, Mac Anderson and Tom Feltenstein take you through each step of change — from the realization that change is a good thing, to implementing that change in every department and across all channels. You may not have a choice about change, but you can choose how you and your team react to it. Change Is Good...You Go First provides the motivation you and your team need to embrace change. The book includes 21 ways to inspire change and objectives to help your team achieve its goals.
Pulling Together is a fantastic guide for leaders from all walks of life. In it you will learn about the 10 Rules for High Performance Teamwork. They're simple, yet so important! It's not only about leading a team, but also being a part of one. The 10 rules are presented in a way that every person in your organization can understand. Use this book to clarify expectations and foster accountability, build more focus, unity, trust and credibility with your team, align people and systems, mobilize commitment and generate enthusiasm. Here's your chance to create more balance and harmony within your team.
In 212 Leadership, Mac Anderson shares 10 of the elements that can help to transform your leadership skills, along with some of his favorite quotes on the elements of leadership. You'll gain insight into the qualities and characteristics of great leaders. History has identified many qualities and characteristics of great leaders, and, of course, no person embodies them all. But the great leaders have one simple thing in common: They have developed their leadership styles around their personalities and their values, and in the end, their actions are consistent with what they truly believe. 212 Leaders have made the leap from good to great. They are able to not only rally the troops to committed, purposeful action, but also to create an environment where quality and innovation are the norm, rather than the exception. 212 Leadership is designed to make you think...to help you grow...and to provide that extra degree of passion to take your leadership skills from effective to extraordinary!
You may know the 212 degree concept for our original bestseller 212 The Extra Degree written by Sam Parker and Mac Anderson. But this book is written specifically for businesses and is all about creating a service culture. In case you are not familiar with the 212 concept, here it is in a nutshell: At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree. Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service, however, our goals in this one is to keep it simple. 212 Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes. 212 Service is written with real life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry.
Oil for Your Lamp by Lisa Hammond,BJ Gallagher Pdf
Mother Teresa said, "To keep a lamp burning, we have to keep putting oil in it." Most women are so busy filling the lamps of the people they love that they let their own lamps run low. They spend so much time and energy taking care of their children, husbands, aging parents, friends, neighbors, bosses, coworkers, and others, that they often neglect themselves. Awareness is the first step toward solving a problem. So the first section of this book is devoted to helping us acknowledge the problem and understand the reasons for it. Chapter 1 looks at how girls are socialized, growing up to be women who put others first. Chapter 2 examines the values women have adopted in the past 50 years, beginning with the feminist movement - leading us to believe that we can have it all - all at once. And Chapter 3 explores the corresponding myth that we can DO it all.
If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans! In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people." Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
Henry Ford once said, "Whether you think you can, or think you can't ...you're right." This one-of–a kind ebook addresses what matters most as it relates to your success in life. It will guide you to develop a positive attitude, reduce stress, attack your fears and keep your passion alive! In The Power of AttitudeMac Anderson, takes you on a journey of personal discovery in this powerful, beautifully designed gift book. It will help you manage your energy levels, keep your soul alive, take new paths, reduce stress, attack your fears, and hang on when the storms blow through.
Award-winning author and artist Mike Curato draws on his own experiences in Flamer, his debut graphic novel, telling a difficult story with humor, compassion, and love. "This book will save lives." —Jarrett J. Krosoczka, author of National Book Award Finalist Hey, Kiddo I know I’m not gay. Gay boys like other boys. I hate boys. They’re mean, and scary, and they’re always destroying something or saying something dumb or both. I hate that word. Gay. It makes me feel . . . unsafe. It's the summer between middle school and high school, and Aiden Navarro is away at camp. Everyone's going through changes—but for Aiden, the stakes feel higher. As he navigates friendships, deals with bullies, and spends time with Elias (a boy he can't stop thinking about), he finds himself on a path of self-discovery and acceptance.
A message from the author, Mac Anderson, about Charging the Human Battery: "I love stories that can engage our hearts and our souls! In Charging the Human Battery, I share in 50 Ways to Motivate Yourself. All the chapters are brief stories with high impact. My goal with this little book is to create many "a-ha moments" that can inspire, encourage and motivate you when you need it most!" Self-motivation is a subject that has always fascinated me. It can be the differentiator between being energized by life, rather than controlled by its circumstances. Charging the Human Battery is filled with stories and quotes that are designed to engage your brain and your heart, to think about life in a new way...because one idea, if you're ready for it, can change your life forever. Just remember...people are like sticks of dynamite; the power's on the inside but nothing happens until the fuse gets lit. So take a few moments to light your fuse today...and see how you how high your life can soar. From Eddie Curley of Naperville, Illinois. "There is more wisdom and inspiration in this book than any I've read in a long time. It can change the way you think about life."
Author : Sam Parker Publisher : The Walk The Talk Company Page : 88 pages File Size : 52,5 Mb Release : 2011-04-15 Category : Achievement motivation ISBN : 1885228678
212° the extra degree captures the essence of excellence in an unforgettable way... At 211° water is hot. At 212°, it boils. And with boiling water, comes steam. And with steam, you can power a train. The one extra degree, that one small step, makes the difference. In the original 212° the extra degree softcover, the simple 212° concept is illustrated through a clear introduction and then supported by a series of thoughts, examples, and facts that will help you absorb the 212° mindset. Its purpose is to inspire the extra level of effort that produces exponential results. Let 212° become a part of everyone's vocabulary. This book will encourage anyone who reads it to give that extra degree of effort...the extra degree that will produce extraordinary results.
The Diving Bell and the Butterfly by Jean-Dominique Bauby Pdf
A triumphant memoir by the former editor-in-chief of French Elle that reveals an indomitable spirit and celebrates the liberating power of consciousness. In 1995, Jean-Dominique Bauby was the editor-in-chief of French Elle, the father of two young children, a 44-year-old man known and loved for his wit, his style, and his impassioned approach to life. By the end of the year he was also the victim of a rare kind of stroke to the brainstem. After 20 days in a coma, Bauby awoke into a body which had all but stopped working: only his left eye functioned, allowing him to see and, by blinking it, to make clear that his mind was unimpaired. Almost miraculously, he was soon able to express himself in the richest detail: dictating a word at a time, blinking to select each letter as the alphabet was recited to him slowly, over and over again. In the same way, he was able eventually to compose this extraordinary book. By turns wistful, mischievous, angry, and witty, Bauby bears witness to his determination to live as fully in his mind as he had been able to do in his body. He explains the joy, and deep sadness, of seeing his children and of hearing his aged father's voice on the phone. In magical sequences, he imagines traveling to other places and times and of lying next to the woman he loves. Fed only intravenously, he imagines preparing and tasting the full flavor of delectable dishes. Again and again he returns to an "inexhaustible reservoir of sensations," keeping in touch with himself and the life around him. Jean-Dominique Bauby died two days after the French publication of The Diving Bell and the Butterfly. This book is a lasting testament to his life.
Author : John C. Maxwell Publisher : Center Street Page : 98 pages File Size : 49,8 Mb Release : 2013-05-21 Category : Business & Economics ISBN : 9781455573837
In this perfectly compact read, #1 New York Times bestselling author John C. Maxwell explains how true leadership works. It is not generated by your title. In fact, being named to a position is the lowest of the five levels every effective leader achieves. To be more than a boss people are required to follow, you must master the ability to inspire and invest in people. You need to build a team that produces not only results, but also future leaders. By combining the advice contained in these pages with skill and dedication, you can reach the pinnacle of leadership-where your influence extends beyond your immediate reach for the benefit of others. Derived from material previously published in the Wall Street Journal bestseller The 5 Levels of Leadership.
DigiCat Publishing presents to you this special edition of "The Big Sleep" by Raymond Chandler. DigiCat Publishing considers every written word to be a legacy of humankind. Every DigiCat book has been carefully reproduced for republishing in a new modern format. The books are available in print, as well as ebooks. DigiCat hopes you will treat this work with the acknowledgment and passion it deserves as a classic of world literature.
