A Different Conversation

Author : Mark Winter
Publisher : Unknown
Page : 266 pages
File Size : 48,7 Mb
Release : 2019-10-17
Category : Business & Economics
ISBN : 022881412X

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A Different Conversation by Mark Winter Pdf

Discussions with your clients can be tricky when helping them with what may be the biggest investment of their lives. These obstacles can include listing their home, negotiating an offer, or adjusting their expectations as markets shift. What is your approach to handling these situations? How often do you face hurdles or get rebuffed when hard decisions have to be discussed? This interactive book will help you hone the quality of the questions you ask and the listening choices you make. We're often the pilot in a real estate transaction, but what if you took the co-pilot seat and enabled your clients to find solutions from within? Could that help empower a more productive partnership? Throughout this book you will find a new framework to confidently and freely engage in open conversation and uncover a fresh perspective on your value. You'll gain fundamental skills that encourage client-generated solutions by embracing the key principles of ask, engage and collaborate. You'll also realize the power of heading first to the source (the why) rather than the solution (the what). As you read, you will discover the core concepts of spontaneous presentations and shared agendas. Most vitally, you will learn how to enhance your role as a critical thinking partner that sets the tone for your working relationship. This refined role will enable you to confidently achieve successful transactions and fuel your business into the future.

Author : Robert Livingston
Publisher : Currency
Page : 368 pages
File Size : 54,5 Mb
Release : 2021-02-02
Category : Business & Economics
ISBN : 9780593238578

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The Conversation by Robert Livingston Pdf

A FINANCIAL TIMES BEST BOOK OF THE YEAR • An essential tool for individuals, organizations, and communities of all sizes to jump-start dialogue on racism and bias and to transform well-intentioned statements on diversity into concrete actions—from a leading Harvard social psychologist. FINALIST FOR THE FINANCIAL TIMES AND MCKINSEY BUSINESS BOOK OF THE YEAR AWARD • LONGLISTED FOR THE PORCHLIGHT BUSINESS BOOK AWARD “Livingston has made the important and challenging task of addressing systemic racism within an organization approachable and achievable.”—Alex Timm, co-founder and CEO, Root Insurance Company How can I become part of the solution? In the wake of the social unrest of 2020 and growing calls for racial justice, many business leaders and ordinary citizens are asking that very question. This book provides a compass for all those seeking to begin the work of anti-racism. In The Conversation, Robert Livingston addresses three simple but profound questions: What is racism? Why should everyone be more concerned about it? What can we do to eradicate it? For some, the existence of systemic racism against Black people is hard to accept because it violates the notion that the world is fair and just. But the rigid racial hierarchy created by slavery did not collapse after it was abolished, nor did it end with the civil rights era. Whether it’s the composition of a company’s leadership team or the composition of one’s neighborhood, these racial divides and disparities continue to show up in every facet of society. For Livingston, the difference between a solvable problem and a solved problem is knowledge, investment, and determination. And the goal of making organizations more diverse, equitable, and inclusive is within our capability. Livingston’s lifework is showing people how to turn difficult conversations about race into productive instances of real change. For decades he has translated science into practice for numerous organizations, including Airbnb, Deloitte, Microsoft, Under Armour, L’Oreal, and JPMorgan Chase. In The Conversation, Livingston distills this knowledge and experience into an eye-opening immersion in the science of racism and bias. Drawing on examples from pop culture and his own life experience, Livingston, with clarity and wit, explores the root causes of racism, the factors that explain why some people care about it and others do not, and the most promising paths toward profound and sustainable progress, all while inviting readers to challenge their assumptions. Social change requires social exchange. Founded on principles of psychology, sociology, management, and behavioral economics, The Conversation is a road map for uprooting entrenched biases and sharing candid, fact-based perspectives on race that will lead to increased awareness, empathy, and action.

Author : Douglas Stone,Bruce Patton,Sheila Heen
Publisher : Penguin
Page : 351 pages
File Size : 55,8 Mb
Release : 2010-11-02
Category : Psychology
ISBN : 9781101496763

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Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen Pdf

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Author : The Institue for Cultural Affairs
Publisher : New Society Publishers
Page : 240 pages
File Size : 43,5 Mb
Release : 2013-07-01
Category : Business & Economics
ISBN : 9781550925524

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The Art of Focused Conversation by The Institue for Cultural Affairs Pdf

The best 'how-to' for encouraging consensus in firms and organizations. Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation. Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations.

Author : Garry D. Poole
Publisher : Zondervan
Page : 164 pages
File Size : 45,9 Mb
Release : 2009-05-26
Category : Religion
ISBN : 9780310314424

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The Complete Book of Questions by Garry D. Poole Pdf

1001 Conversation Starters for Any OccasionMost of us realize that raising questions is a powerful way to get interesting dialogue. But asking good ones can be another matter—they’re not always that easy to think up! That’s where The Complete Book of Questions comes in. This book is one big compilation of questions—1001 of them you can use to launch great conversations in almost any context. And many of these questions are likely to trigger other questions you may also wish to discuss. Think of this book as a tool to spark interaction—and to know and understand others, and yourself, better. The questions in The Complete Book of Questions have been divided into ten categories for easy reference as shown in the chart below. There are probably as many ways to put this book to use, as there are questions within it! So be creative. Experiment with these 1001 questions in different contexts—and be sure to make the most of the conversations that ensue!

Author : Joel Shaul
Publisher : JKP
Page : 96 pages
File Size : 52,7 Mb
Release : 2014-10-21
Category : Psychology
ISBN : 9781849057592

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The Green Zone Conversation Book by Joel Shaul Pdf

Using bright colours and fun illustrations, this book will show children with Autism Spectrum Disorder aged 7 and above how to identify common interests in conversation, and how to go on to talk about them successfully. The photocopiable worksheets and activities encourage children to engage with this visual model and reinforce the method.

Author : Blair Enns
Publisher : Unknown
Page : 143 pages
File Size : 43,8 Mb
Release : 2018
Category : Advertising
ISBN : 1999523504

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The Win Without Pitching Manifesto by Blair Enns Pdf

Author : Judy Apps
Publisher : John Wiley & Sons
Page : 261 pages
File Size : 55,5 Mb
Release : 2014-06-03
Category : Self-Help
ISBN : 9780857085382

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The Art of Conversation by Judy Apps Pdf

Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire. But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can’t stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships? The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you’re daunted now, discover the difference good conversation can make in every aspect of your life. Learn to: -Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going - Understand the different types of conversation and how they work- which topics and language are suitable for the occasion - Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication - Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult -Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.

Author : Linda M. Gross Cheliotes,Marceta F. Reilly
Publisher : Corwin Press
Page : 119 pages
File Size : 52,5 Mb
Release : 2018-04-13
Category : Education
ISBN : 9781544319698

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Coaching Conversations by Linda M. Gross Cheliotes,Marceta F. Reilly Pdf

Focus the power of your collaborative school community with powerful coaching conversations! Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will also discover how to: Develop relational trust within the school to heighten personal growth and learning Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback Create positive changes in how people think and interact

Author : Theodore Zeldin
Publisher : Hidden Spring
Page : 103 pages
File Size : 42,8 Mb
Release : 2000
Category : Language Arts & Disciplines
ISBN : 1587680009

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Conversation by Theodore Zeldin Pdf

Approaches the subject of conversation in a sophisticated, thought-provoking manner, explaining what kind of talk charmed and excited people in the past, why conversation is different today and what it could be like in the future.

Author : The Blokehead
Publisher : Publisher s21017
Page : 5 pages
File Size : 48,6 Mb
Release : 2015-06-10
Category : Foreign Language Study
ISBN : 9786050386653

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Spanish Conversation (Blokehead Easy Study Guide) by The Blokehead Pdf

Though learning Spanish might seem difficult at first, once you have mastered the basics it will be much easier for you to learn other Latin and Indo-European languages such as Italian, German, French, and Russian. From learning a few key phrases and basic Spanish grammar, you can already begin conversing with native speakers and make your travels or even your everyday journeys more interesting and enjoyable. Grab The Easy Study Guide now!

Author : Matthieu Villatte,Jennifer L. Villatte,Steven C. Hayes
Publisher : Guilford Publications
Page : 425 pages
File Size : 46,9 Mb
Release : 2015-11-10
Category : Psychology
ISBN : 9781462523085

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Mastering the Clinical Conversation by Matthieu Villatte,Jennifer L. Villatte,Steven C. Hayes Pdf

This compelling book provides psychotherapists with evidence-based strategies for harnessing the power of language to free clients from life-constricting patterns and promote psychological flourishing. Grounded in relational frame theory (RFT), the volume shares innovative ways to enhance assessment and intervention using specific kinds of clinical conversations. Techniques are demonstrated for activating and shaping behavior change, building a flexible sense of self, fostering meaning and motivation, creating powerful experiential metaphors, and strengthening the therapeutic relationship. User-friendly features include more than 80 clinical vignettes with commentary by the authors, plus a "Quick Guide to Using RFT in Psychotherapy" filled with sample phrases and questions to ask.

Author : Adrienne Lehrer
Publisher : Oxford University Press
Page : 336 pages
File Size : 53,9 Mb
Release : 2009-04-08
Category : Language Arts & Disciplines
ISBN : 9780190294656

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Wine and Conversation by Adrienne Lehrer Pdf

The vocabulary of wine is large and exceptionally vibrant -- from straight-forward descriptive words like "sweet" and "fragrant", colorful metaphors like "ostentatious" and "brash", to the more technical lexicon of biochemistry. The world of wine vocabulary is growing alongside the current popularity of wine itself, particularly as new words are employed by professional wine writers, who not only want to write interesting prose, but avoid repetition and cliché. The question is, what do these words mean? Can they actually reflect the objective characteristics of wine, and can two drinkers really use and understand these words in the same way? In this second edition of Wine and Conversation, linguist Adrienne Lehrer explores whether or not wine drinkers (both novices and experts) can in fact understand wine words in the same way. Her conclusion, based on experimental results, is no. Even though experts do somewhat better than novices in some experiments, they tend to do well only on wines on which they are carefully trained and/or with which they are very familiar. Does this mean that the elaborate language we use to describe wine is essentially a charade? Lehrer shows that although scientific wine writing requires a precise and shared use of language, drinking wine and talking about it in casual, informal setting with friends is different, and the conversational goals include social bonding as well as communicating information about the wine. Lehrer also shows how language innovation and language play, clearly seen in the names of new wines and wineries, as well as wine descriptors, is yet another influence on the burgeoning and sometimes whimsical world of wine vocabulary.

Author : Elise Kärkkäinen
Publisher : John Benjamins Publishing
Page : 225 pages
File Size : 47,8 Mb
Release : 2003-12-19
Category : Language Arts & Disciplines
ISBN : 9789027295941

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Epistemic Stance in English Conversation by Elise Kärkkäinen Pdf

This book is the first corpus-based description of epistemic stance in conversational American English. It argues for epistemic stance as a pragmatic rather than semantic notion: showing commitment to the status of information is an emergent interactive activity, rooted in the interaction between conversational co-participants. The first major part of the book establishes the highly regular and routinized nature of such stance marking in the data. The second part offers a micro-analysis of I think, the prototypical stance marker, in its sequential and activity contexts. Adopting the methodology of conversation analysis and paying serious attention to the manifold prosodic cues attendant in the speakers’ utterances, the study offers novel situated interpretations of I think. The author also argues for intonation units as a unit of social interaction and makes observations about the grammaticization patterns of the most frequent epistemic markers, notably the status of I think as a discourse marker.

Author : Anonim
Publisher : Unknown
Page : 428 pages
File Size : 41,8 Mb
Release : 1885
Category : American essays
ISBN : UIUC:30112067062957

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Irving Classics by Anonim Pdf