Applying Knowledge Management To Build To Order Processes In Manufacturing And Service Companies

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Applying Knowledge Management to Build-to-Order Processes in Manufacturing and Service Companies

Thomas Zachariah
Applying Knowledge Management to Build to Order Processes in Manufacturing and Service Companies Book PDF

Author : Thomas Zachariah
Publisher : Anchor Academic Publishing
Page : 85 pages
File Size : 44,9 Mb
Release : 2017-03
Category : Business & Economics
ISBN : 9783960671169

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Applying Knowledge Management to Build-to-Order Processes in Manufacturing and Service Companies by Thomas Zachariah Pdf

Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.

Applying Knowledge Management to Build-to-Order Processes in Manufacturing and Service Companies

Dr. Thomas Zachariah
Applying Knowledge Management to Build to Order Processes in Manufacturing and Service Companies Book PDF

Author : Dr. Thomas Zachariah
Publisher : diplom.de
Page : 80 pages
File Size : 48,9 Mb
Release : 2017-02-01
Category : Business & Economics
ISBN : 9783960676164

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Applying Knowledge Management to Build-to-Order Processes in Manufacturing and Service Companies by Dr. Thomas Zachariah Pdf

Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.

Design and Development of Knowledge Management for Manufacturing

K. Ganesh,Sanjay Mohapatra,S. Nagarajan
Design and Development of Knowledge Management for Manufacturing Book PDF

Author : K. Ganesh,Sanjay Mohapatra,S. Nagarajan
Publisher : Springer Science & Business Media
Page : 194 pages
File Size : 44,8 Mb
Release : 2013-11-19
Category : Business & Economics
ISBN : 9783319028927

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Design and Development of Knowledge Management for Manufacturing by K. Ganesh,Sanjay Mohapatra,S. Nagarajan Pdf

This book examines the modules/elements required before implementing knowledge management solutions in typical manufacturing and service industry. The objective is to develop a framework, design and model suitable for all requirements and a strategy to properly implement. Related case studies from organizations are included, with the results provided to use as a solution to problems experienced when implementing knowledge management in the industry. Implementing a knowledge management system can be complex and dynamic, no matter how well planned and developed. Inevitably a degree of organizational inertia is focused on the current state rather than the new. Within an enterprise, personal and group involvement and interests process status and technology landscape can deflect the commitment needed to successfully implement such a system. Cumulative evidence from past research in knowledge management suggests that effective implementation of KM solution in any organization requires a robust designs and models for various critical elements of process, people and technology. Using the techniques provided in this book, readers should be able to design knowledge management strategies, to align objectives of the KM initiatives with their business goals.

Knowledge Management

Kai Mertins,Peter Heisig,Jens Vorbeck
Knowledge Management Book PDF

Author : Kai Mertins,Peter Heisig,Jens Vorbeck
Publisher : Springer Science & Business Media
Page : 407 pages
File Size : 55,6 Mb
Release : 2013-03-19
Category : Business & Economics
ISBN : 9783540247784

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Knowledge Management by Kai Mertins,Peter Heisig,Jens Vorbeck Pdf

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.

Human-Centered Computing

Don Harris,Vincent Duffy,Michael Smith,Constantine Stephanidis
Human Centered Computing Book PDF

Author : Don Harris,Vincent Duffy,Michael Smith,Constantine Stephanidis
Publisher : CRC Press
Page : 1501 pages
File Size : 44,9 Mb
Release : 2019-11-11
Category : Technology & Engineering
ISBN : 9781000715941

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Human-Centered Computing by Don Harris,Vincent Duffy,Michael Smith,Constantine Stephanidis Pdf

The 10th International Conference on Human-Computer Interaction, HCI International 2003, is held in Crete, Greece, 22-27 June 2003, jointly with the Symposium on Human Interface (Japan) 2003, the 5th International Conference on Engineering Psychology and Cognitive Ergonomics, and the 2nd International Conference on Universal Access in Human-Computer Interaction. A total of 2986 individuals from industry, academia, research institutes, and governmental agencies from 59 countries submitted their work for presentation, and only those submittals that were judged to be of high scientific quality were included in the program. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of humancomputer interaction, including the cognitive, social, ergonomic, and health aspects of work with computers. These papers also address major advances in knowledge and effective use of computers in a variety of diversified application areas, including offices, financial institutions, manufacturing, electronic publishing, construction, health care, disabled and elderly people, etc.

Knowledge Management for Services, Operations and Manufacturing

Tom Young
Knowledge Management for Services Operations and Manufacturing Book PDF

Author : Tom Young
Publisher : Chandos Publishing
Page : 0 pages
File Size : 40,9 Mb
Release : 2008-02-14
Category : Business & Economics
ISBN : 184334324X

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Knowledge Management for Services, Operations and Manufacturing by Tom Young Pdf

This book is aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in services, operational or production environments. The models and techniques for KM are well defined within environments with a distinct start and finish to the activity, for example the learn before, during and after model. Knowledge Management for Services, Operations and Manufacturing focuses on environments where activity and learning are on going, and a different approach to KM has to be taken. The book provides managers and practitioners with the necessary principles, approaches and tools to be able to design their approach from scratch or to be able to compare their existing practices against world class examples. Models and methodologies which can be applied or replicated in a wide variety of industries are examined and numerous case studies illustrate the journey that various companies are taking as they implement KM. Written by a highly knowledgeable and well-respected practitioner in the field Draws on the authors wide-ranging practical experience of implementing KM in various industries around the globe Provides practical and realistic solutions to real-world problems via case studies from leading companies including BP, BBC, Orange, Chase Manhattan Bank and General Motors

Knowledge Management in Organizations

Lorna Uden,Marjan Heričko,I-Hsien Ting
Knowledge Management in Organizations Book PDF

Author : Lorna Uden,Marjan Heričko,I-Hsien Ting
Publisher : Springer
Page : 820 pages
File Size : 46,7 Mb
Release : 2015-08-03
Category : Business & Economics
ISBN : 9783319210094

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Knowledge Management in Organizations by Lorna Uden,Marjan Heričko,I-Hsien Ting Pdf

This book contains the refereed proceedings of the 10th International Conference on Knowledge Management in Organizations, KMO 2015, held in Maribor, Slovenia, in August 2015. The theme of the conference was "Knowledge Management and Internet of Things." The KMO conference brings together researchers and developers from industry and academia to discuss how knowledge management using big data can improve innovation and competitiveness. The 59 contributions accepted for KMO 2015 were selected from 163 submissions and are organized in topical sections on: knowledge management processes, successful knowledge sharing and knowledge management practices, innovations for competitiveness, knowledge management platforms and tools, social networks and mining techniques, knowledge management and the Internet of Things, knowledge management in health care, and knowledge management in education and research.

Sustaining Competitive Advantage via Business Intelligence, Knowledge Management, and System Dynamics

Anonim
Sustaining Competitive Advantage via Business Intelligence Knowledge Management and System Dynamics Book PDF

Author : Anonim
Publisher : Emerald Group Publishing
Page : 408 pages
File Size : 49,8 Mb
Release : 2015-10-28
Category : Business & Economics
ISBN : 9781785607066

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Sustaining Competitive Advantage via Business Intelligence, Knowledge Management, and System Dynamics by Anonim Pdf

Chapter 1 examines the relationships between absorptive capacity and effective knowledge management through the analysis of quantitative data drawn from managers and employees in residential aged care organizations in Western Australia. Chapter 2 provides an application of system dynamics modelling in firms in the poultry industry in Bangladesh.

The Definitive Guide to Manufacturing and Service Operations

CSCMP,Nada R. Sanders
The Definitive Guide to Manufacturing and Service Operations Book PDF

Author : CSCMP,Nada R. Sanders
Publisher : Pearson Education
Page : 187 pages
File Size : 44,6 Mb
Release : 2013-12-03
Category : Business & Economics
ISBN : 9780133438697

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The Definitive Guide to Manufacturing and Service Operations by CSCMP,Nada R. Sanders Pdf

Master and apply both the technical and behavioral skills you need to succeed in manufacturing or service operations, anywhere in your supply chain! Now, there’s an authoritative and comprehensive guide to best-practice manufacturing and service operations in any organization. Co-authored by a leading expert alongside the the Council of Supply Chain Management Professionals (CSCMP), this reference describes the planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services. The Definitive Guide to Manufacturing and Service Operations covers long-term strategic decisions; mid-term tactical decisions; and even short-term operational decisions. Topics discussed include: Basic manufacturing and service operations concepts, purposes, terminology, roles, and goals Key elements, processes, and interactions, including facility, material, and labor requirements planning; scheduling; and continuous process and quality improvement Principles, strategies and planning for efficient, effective, and sustainable operations: facilities, production, processes, layout, lead capacity, technology, personnel, measurement, compensation, sustainability, and more Technology for better manufacturing and service operations: MRP II, service systems, ERP, planning, execution, and cost management. Global manufacturing and service operations: LCCs, logistics, labor, financial issues, decisionmaking, contract performance, risk management, and regulation Best practices for assessing performance using standard metrics and frameworks: KPIs, tradeoff analysis, scorecarding, dashboards, and exception management

CURRENT TRENDS OF IT AND CYBER SECURITY

Er. Kailash Aseri & Mr. O. P. Gera
CURRENT TRENDS OF IT AND CYBER SECURITY Book PDF

Author : Er. Kailash Aseri & Mr. O. P. Gera
Publisher : Horizon Books ( A Division of Ignited Minds Edutech P Ltd)
Page : 180 pages
File Size : 48,5 Mb
Release : 2014-01-01
Category : Electronic
ISBN : 9789384044015

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CURRENT TRENDS OF IT AND CYBER SECURITY by Er. Kailash Aseri & Mr. O. P. Gera Pdf

The computerization of our society has substantially enhanced our capabilities for both generating and collecting data from diverse sources. A tremendous amount of data has flooded almost every aspect of our lives. This explosive growth in stored or transient data has generated an urgent need for new techniques and automated tools that can intelligently assist us in transforming the vast amounts of data into useful information and knowledge. This has led to the generation of a promising and flourishing frontier in computer science called data mining, and its various applications. Data mining, also popularly referred to as knowledge discovery from data (KDD), is the automated or convenient extraction of patterns representing knowledge implicitly stored or captured in large databases, data warehouses, the Web, other massive information repositories, or data streams.

Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World

Bernard Grabot,Bruno Vallespir,Gomes Samuel,Abdelaziz Bouras,Dimitris Kiritsis
Advances in Production Management Systems Innovative and Knowledge Based Production Management in a Global Local World Book PDF

Author : Bernard Grabot,Bruno Vallespir,Gomes Samuel,Abdelaziz Bouras,Dimitris Kiritsis
Publisher : Springer
Page : 713 pages
File Size : 51,6 Mb
Release : 2014-08-26
Category : Computers
ISBN : 9783662447369

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Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World by Bernard Grabot,Bruno Vallespir,Gomes Samuel,Abdelaziz Bouras,Dimitris Kiritsis Pdf

The three volumes IFIP AICT 438, 439, and 440 constitute the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2014, held in Ajaccio, France, in September 2014. The 233 revised full papers were carefully reviewed and selected from 271 submissions. They are organized in 6 parts: knowledge discovery and sharing; knowledge-based planning and scheduling; knowledge-based sustainability; knowledge-based services; knowledge-based performance improvement, and case studies.

Knowledge Management

Igor Hawryszkiewycz
Knowledge Management Book PDF

Author : Igor Hawryszkiewycz
Publisher : Bloomsbury Publishing
Page : 384 pages
File Size : 47,9 Mb
Release : 2017-09-16
Category : Business & Economics
ISBN : 9780230313552

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Knowledge Management by Igor Hawryszkiewycz Pdf

Demonstrates how knowledge management can be used to enhance business processes. It focuses on the need to develop collaborative knowledge networks, which are increasingly global in nature and which support people with the technology needed to work across distance to foster the innovation needed to remain competitive in global environments.

Advances in Multiple Criteria Decision Making and Human Systems Management: Knowledge and Wisdom

Y. Shi,D.L. Olson,A. Stam
Advances in Multiple Criteria Decision Making and Human Systems Management Knowledge and Wisdom Book PDF

Author : Y. Shi,D.L. Olson,A. Stam
Publisher : IOS Press
Page : 420 pages
File Size : 50,5 Mb
Release : 2007-05-22
Category : Business & Economics
ISBN : 9781607502470

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Advances in Multiple Criteria Decision Making and Human Systems Management: Knowledge and Wisdom by Y. Shi,D.L. Olson,A. Stam Pdf

This volume, edited as a Festschrift in honor of Prof. Milan Zeleny, reflects and emulates his unmistakable legacy: the essential multidimensionality of human and social affairs. There are many levels of this multidimensionality presented in this volume: 1. Multidisciplinarity of contributed papers 2. Multinationality of their authors, extending even to the editors and the publisher and 3. Multicultural and multilevel exposition, ranging from empirical studies to philosophical foundations. Generally, these papers can be divided into three parts: Multiple Criteria Decision Making; Social and Human System Management; and Information, Knowledge and Wisdom Management. It is the recognition of multidimensionality in decision making, economics, optimization, systems, cybernetics and the pursuit of knowledge that bear the stamp of specific Zeleny’s contributions. His life-long dedication to multidimensionality has produced an ultimate multidimensional being, living in academic ‘multiverse’, functioning in a boundaryless world of all continents, cultures and countries. This book is as diverse and as multidimensional as the man and his work.

Knowledge Management

Klaus North,Gita Kumta
Knowledge Management Book PDF

Author : Klaus North,Gita Kumta
Publisher : Springer
Page : 344 pages
File Size : 42,6 Mb
Release : 2018-04-03
Category : Business & Economics
ISBN : 9783319599786

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Knowledge Management by Klaus North,Gita Kumta Pdf

This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework. The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e asy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.

Gower Handbook of Supply Chain Management

John Gattorna
Gower Handbook of Supply Chain Management Book PDF

Author : John Gattorna
Publisher : Gower Publishing, Ltd.
Page : 738 pages
File Size : 45,6 Mb
Release : 2003
Category : Business & Economics
ISBN : 0566085119

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Gower Handbook of Supply Chain Management by John Gattorna Pdf

Focuses on opportunities presented by trends towards regional and global supply chains in Northern Asia and China, and considers factors including knowledge management, education and skills training, and the use of consultants.