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Assessment Strategies in Technical Services by Kimberley A. Edwards,Michelle Leonard Pdf
Are you spending money wisely? Can you prove it? The call for efficiency and evidence-based practice has sparked an examination traditional assessment and statistic-gathering.
Assessment Strategies for Online Learning by Dianne Conrad,Jason Openo Pdf
Assessment has provided educational institutions with information about student learning outcomes and the quality of education for many decades. But has it informed practice and been fully incorporated into the learning cycle? Conrad and Openo argue that the potential inherent in many of the new learning environments being explored by educators and students has not been fully realized. In this investigation of a variety of assessment methods and learning approaches, the authors aim to discover the tools that engage learners and authentically evaluate education. They insist that moving to new learning environments, specifically those online and at a distance, afford opportunities for educators to adopt only the best practices of traditional face-to-face assessment while exploring evaluation tools made available by a digital learning environment in the hopes of arriving at methods that capture the widest set of learner skills and attributes.
Technical Services in the 21st Century by Samantha Schmehl Hines Pdf
By showcasing the work of technical services, and the ground-breaking changes they have encountered, this edited collection provides readers with an opportunity to re-assess the opportunities and challenges for library administration, and to understand how libraries should be managed in the future.
Putting Library Assessment Data to Work by Selena Killick,Frankie Wilson Pdf
Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services. Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can be used to improve an academic Library. The book takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include practical case studies to illustrate how the methodologies have successfully been applied. - The book includes coverage of: - The theoretical framework for assessment, its purpose and the tools and techniques used - Institutional, national and international student surveys and how they can be used to improve library service - The history and development of standardised library surveys (eg LibQUAL+®), how they have been used and their impact - The benefits of In house library surveys and case studies of where they gave been used - Library statistics, including standardised statistics sets and key performance indicators - Qualitative feedback in the library - Emerging techniques including UX - Taking a holistic approach to library assessment through advocacy and strategic planning This book will be essential reading for library and information service managers, administrators, assessment practitioners, educators and policy shapers. It will also be useful for students and researchers interested in library assessment.
Evaluation and Assessment in Educational Information Technology by D Lamont Johnson,Cleborne D Maddux,Leping Liu,Norma Henderson Pdf
Choose the right hardware and software for your school! This unique book is the first systematic work on evaluating and assessing educational information technology. Here you?ll find specific strategies, best practices, and techniques to help you choose the educational technology that is most appropriate for your institution. Evaluation and Assessment in Educational Information Technology will show you how to measure the effects of information technology on teaching and learning, help you determine the extent of technological integration into the curriculum that is best for your school, and point you toward the most effective ways to teach students and faculty to use new technology. Evaluation and Assessment in Educational Information Technology presents: a summary of the last ten years of assessment instrument development seven well-validated instruments that gauge attitudes, beliefs, skills, competencies, and technology integration proficiencies two content analysis instruments for analyzing teacher-student interaction patterns in a distance learning setting an examination of the best uses of computerized testing--as opposed to conventional tests, as used in local settings, to meet daily instructional needs, in online delivery programs, in public domain software, and available commercial and shareware options successful pedagogical and assessment strategies for use in online settings a four-dimensional model to assess student learning in instructional technology courses three models for assessing the significance of information technology in education from a teacher?s perspective an incisive look at Michigan?s newly formed Consortium of Outstanding Achievement in Teaching with Technology (COATT) ways to use electronic portfolios for teaching/learning performance assessment and much more!
Author : G. Edward Evans,Sheila S. Intner,Jean Weihs Publisher : Bloomsbury Publishing USA Page : 501 pages File Size : 44,9 Mb Release : 2010-11-11 Category : Language Arts & Disciplines ISBN : 9781591588900
Introduction to Technical Services by G. Edward Evans,Sheila S. Intner,Jean Weihs Pdf
Used in library schools worldwide, this standard text provides students with a thorough understanding of technical services. Updated and expanded, the eighth edition further emphasizes the rapidly changing environment in which technical services are conducted. The book covers all aspects of the field—from acquisitions to managing the cataloging department—with five new chapters. "Technical Services Issues" includes material related to physical space needs; "E-resources Issues" examines how the growth of e-materials impact technical services work; "Copy Cataloging" reflects the ever increasing need to be more efficient and also to save limited funds for technical services activities; "Overview and Decisions" addresses the issue of why and how the local OPAC has become a gateway to the universe of knowledge; and "Processing Materials" covers the activities involved in making sure items that go into a library's collection are properly identified as belonging to the library and where the item is physically located in the collection. All other chapters have been extensively rewritten and updated to reflect 2010 technical service functions and activities. Complete with helpful illustrations, statistics, and study guide questions, this text is a must for library and information science students!
Strategies for Medical Technology Assessment by Anonim Pdf
This report analyses the present system of identifying and testing medical technologies and of synthesizing and disseminating assess- ment information. The report focuses on the flow of information that is central to an efficient assessment system. Methods for te- sting technologies and for synthesizing information are explored, and a compendium of data and bibliographic sources are included. The re- port also describes the innovation process for medical technologies, the effects that federal policies have on that process, and the needs those policies generate for technology assessment information. It critiques the current system of assessment and provides policy options, both legislative and oversight, for congress to improve the system.
Author : Michelle Leonard,Susan E. Thomas Publisher : American Library Association Page : 137 pages File Size : 51,6 Mb Release : 2022-01-03 Category : Language Arts & Disciplines ISBN : 9780838938218
Managing Grey Literature by Michelle Leonard,Susan E. Thomas Pdf
An important resource for scholarly research, grey literature is relevant to every discipline. It’s also often more current than commercial publications. Unfortunately, though it provides a richness of content, this type of scholarly resource is often overlooked when conducting research. This book aims to change that, describing the importance of grey literature and offering a holistic approach to successfully integrating it into library collections. Readers will learn an overview of grey literature that discusses its importance to researchers, scholars, and students; collections policies for selection and deselection, complete with a suggested workflow; information about vendors, OA, and other aspects of acquisitions; guidance on cataloging, such as collection categories in the public-facing catalog, and preservation; and methods for promoting grey literature in library collections, including institutional repositories; and tips for marketing, branding, outreach, and best communication practices for colleagues, administrators, and patrons.
Classroom Assessment Techniques by Thomas A. Angelo,Patricia K. Cross Pdf
This revised and greatly expanded edition of the 1988 handbook offers teachers at all levels how-to advise on classroom assessment, including: What classroom assessment entails and how it works. How to plan, implement, and analyze assessment projects. Twelve case studies that detail the real-life classroom experiences of teachers carrying out successful classroom assessment projects. Fifty classroom assessment techniques Step-by-step procedures for administering the techniques Practical advice on how to analyze your data Order your copy today.
Sustainable Enterprise Strategies for Optimizing Digital Stewardship by Angela Fritz Pdf
As most institutions contemplate an enterprise digital content strategy for a growing number of digitized surrogates and born-digital assets, libraries, archives, and museums understand that these expanding needs can only be met by more flexible approaches offered by a multicomponent digital asset management ecosystem (DAME).
Technical Support Complete Self-assessment Guide by Gerardus Blokdyk Pdf
What additional service at extra fees can msc provide me if I need more technical support than is provided with standard maintenance service? Who are the Technical support improvement team members, including Management Leads and Coaches? Who are the people involved in developing and implementing Technical Support Engineering? Is the Technical support scope manageable? How would one define Technical Support Engineering leadership? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Technical support assessment. Featuring 640 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Technical support improvements can be made. In using the questions you will be better able to: - diagnose Technical support projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Technical support and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Technical support Scorecard, you will develop a clear picture of which Technical support areas need attention. Included with your purchase of the book is the Technical support Self-Assessment downloadable resource, containing all 640 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. The Art of Service has helped hundreds of clients to improve execution and meet the needs of customers better by applying business process redesign. Typically, our work generates cost savings of 20 percent to 30 percent of the addressable cost base, but its real advantages are reduced cycle times and increased quality and customer satisfaction. How Can we help you? To discuss how our team can help your business achieve true results, please visit http://store.theartofservice.com/contact-us/
Author : Peter Hernon,Ellen Altman,Robert E. Dugan Publisher : American Library Association Page : 507 pages File Size : 50,7 Mb Release : 2015-05-12 Category : Language Arts & Disciplines ISBN : 9780838913109
Assessing Service Quality by Peter Hernon,Ellen Altman,Robert E. Dugan Pdf
This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.
Technical Support Engineering Complete Self-Assessment Guide by Gerardus Blokdyk Pdf
How do we Improve Technical Support Engineering service perception, and satisfaction? Which customers cant participate in our Technical Support Engineering domain because they lack skills, wealth, or convenient access to existing solutions? Will new equipment/products be required to facilitate Technical Support Engineering delivery for example is new software needed? Is there a recommended audit plan for routine surveillance inspections of Technical Support Engineering's gains? Why are Technical Support Engineering skills important? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Technical Support Engineering assessment. Featuring 607 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Technical Support Engineering improvements can be made. In using the questions you will be better able to: - diagnose Technical Support Engineering projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Technical Support Engineering and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Technical Support Engineering Scorecard, you will develop a clear picture of which Technical Support Engineering areas need attention. Included with your purchase of the book is the Technical Support Engineering Self-Assessment downloadable resource, containing all 607 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Strategies For Conducting Technology Assessments by Joe E. Armstrong,Willis W. Harman Pdf
Using reviews of special reports and personal interviews with team members of recent National Science Foundation-sponsored assessments, the authors have assembled an eight-step functional strategy for conducting technology assessments. The steps are set within a framework that embodies the three key elements of all assessments: technology descripti