Author : Richard Laramy,Bruce May
Publisher : Lulu.com
Page : 274 pages
File Size : 47,5 Mb
Release : 2009-10
Category : Business & Economics
ISBN : 9780557130016
Building a Performance Improvement System, 2e by Richard Laramy,Bruce May Pdf
The authors seek to bring insight and clarity to the complexities that now exist in Organizational Development. They identify key systems of a performance management system, showing senior leaders and managers how to use the Baldridge Criteria, developed by the U.S. Commerce Department, to build a performance improvement system. They also explain how the Criteria and Baldrige language in general, provide an excellent context for organization wide communications that touch an organziation, regardless of size, scope or purpose. -- from back cover