Business Process Improvement Workbook Documentation Analysis Design And Management Of Business Process Improvement

Author : H. James Harrington,E. K. C. Esseling,H. van Nimwegen
Publisher : McGraw Hill Professional
Page : 348 pages
File Size : 55,7 Mb
Release : 1997-04
Category : Business & Economics
ISBN : 0070267790

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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement by H. James Harrington,E. K. C. Esseling,H. van Nimwegen Pdf

Enables you to improve quality, productivity, and competitiveness the business process improvement way. This workbook shows you how to: understand and set process improvement goals; eliminate bureaucracies, duplication, and obsolescence; evaluate information management; research cycle time; analyze functions and tasks in administration; and more.

Author : Bjørn Andersen
Publisher : Quality Press
Page : 312 pages
File Size : 49,6 Mb
Release : 2007-01-01
Category : Business & Economics
ISBN : 9780873897198

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Business Process Improvement Toolbox by Bjørn Andersen Pdf

"The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement road map, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps for how to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology.

Author : Susan Page
Publisher : Unknown
Page : 180 pages
File Size : 43,6 Mb
Release : 2013-07
Category : Electronic
ISBN : 0976042835

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The Power of Business Process Improvement by Susan Page Pdf

If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.

Author : Harvard Business Review
Publisher : Harvard Business Press
Page : 112 pages
File Size : 47,5 Mb
Release : 2010-08-01
Category : Business & Economics
ISBN : 9781422172681

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Improving Business Processes by Harvard Business Review Pdf

In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: -Plan a business process improvement initiative -Analyze and redesign a current process that needs improvement -Obtain the resources needed to change a process -Develop a systematic approach for creating and implementing change

Author : John Jeston
Publisher : Routledge
Page : 1073 pages
File Size : 50,9 Mb
Release : 2014-01-21
Category : Business & Economics
ISBN : 9781136172977

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Business Process Management by John Jeston Pdf

Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership—BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines. This highly anticipated third edition brings Jeston and Nelis’ practicable frameworks and solutions up-to-date with the latest developments in BPM, including the application of the frameworks to value-driven BPM. This thoroughly revised and updated new edition includes: • Enhanced pedagogy to help students learn and tutors use the book for their classes: now includes learning outcomes, chapter topics, learning objectives, highlighted key points, chapter summaries, critical discussion points and self-test questions • New and revised case studies throughout • New chapters on questions that have become more crucial since the second edition’s publication: How should we start—top-down or bottom-up? Should we be customercentric? How does BPM link to today’s most pertinent management and technology issues? What are the critical success factors? • Due to popular demand, a new and expanded section on IT in BPM • A brand new companion website including slides and assignment answers!

Author : David L. Olson,Subodh Kesharwani
Publisher : World Scientific
Page : 604 pages
File Size : 48,7 Mb
Release : 2009
Category : Computers
ISBN : 9789814273169

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Enterprise Information Systems by David L. Olson,Subodh Kesharwani Pdf

This book analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. It describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading. Enhanced with pedagogical features, the book can be read by graduate and undergraduate students, as well as senior management and executives involved in the study and evaluation of EIS.

Author : Tristan Boutros,Jennifer Cardella
Publisher : CRC Press
Page : 252 pages
File Size : 47,8 Mb
Release : 2017-07-27
Category : Business & Economics
ISBN : 9781498719902

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The Basics of Process Improvement by Tristan Boutros,Jennifer Cardella Pdf

Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the tra

Author : Susan Page
Publisher : AMACOM
Page : 354 pages
File Size : 49,8 Mb
Release : 2010-02-17
Category : Business & Economics
ISBN : 9780814414798

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The Power of Business Process Improvement by Susan Page Pdf

Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

Author : Paula Berman
Publisher : AMACOM
Page : 283 pages
File Size : 43,6 Mb
Release : 2014-04-23
Category : Business & Economics
ISBN : 9780814434024

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Successful Business Process Management by Paula Berman Pdf

This book has done all the homework for you and provides a succinct, accessible overview on the training and tools available for process improvement that fills that gap of being not too rigid nor too blasé. Too few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to make heads spin! How does one settle on the perfect mix that will streamline activities and create smooth workflows? In Successful Business Process Management, you will discover step-by-step instructions that explain how to: Overcome resistance and apathy to standard procedures Take a systematic rather than ad hoc approach to process management Design key processes and capture them in documented procedures Revise existing processes when feasible Roll out the changes so people know what to do Embed them in the organization for reliable outcomes With the increasingly complex organizations of the twenty-first century, it is vital that companies have standard, documented processes and procedures in order to achieve high levels of quality and productivity--yet they can’t afford to dampen the innovation that got them on the map in the first place. Successful Business Process Management will show you how to get it just right.

Author : Paul Harmon
Publisher : Morgan Kaufmann
Page : 520 pages
File Size : 46,7 Mb
Release : 2014-04-26
Category : Business & Economics
ISBN : 9780128005224

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Business Process Change by Paul Harmon Pdf

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: How to develop business models and business process architecture How to integrate decision management models and business rules New material on service processes and on dynamic case management Learn to integrate various approaches in a broad business process management approach Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma Learn how all the different process elements fit together in this best first book on business process, now completely updated Tailor the presented methodology, which is based on best practices, to your organization’s specific needs Understand the human aspects of process redesign Benefit from all new detailed case studies showing how these methods are implemented

Author : Ali Darwish
Publisher : Writescope Publishers
Page : 62 pages
File Size : 55,6 Mb
Release : 2011
Category : Flow charts
ISBN : 9780987070999

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Business Process Mapping by Ali Darwish Pdf

Author : Jan vom Brocke,Michael Rosemann
Publisher : Springer Science & Business Media
Page : 616 pages
File Size : 54,6 Mb
Release : 2010-09-21
Category : Business & Economics
ISBN : 9783642004162

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Handbook on Business Process Management 1 by Jan vom Brocke,Michael Rosemann Pdf

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

Author : John Jeston,Johan Nelis
Publisher : Elsevier
Page : 463 pages
File Size : 50,8 Mb
Release : 2006
Category : Business & Economics
ISBN : 9780750669214

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Business Process Management by John Jeston,Johan Nelis Pdf

This book "provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and set of tools and techniques that provide a practical guide to successfully implementing Business Process Management projects. It can be used as a reference book for organizations completing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Mangement project." -- back cover.

Author : H. James Harrington
Publisher : McGraw Hill Professional
Page : 296 pages
File Size : 47,9 Mb
Release : 1991-04-22
Category : Business & Economics
ISBN : UOM:39015019664740

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Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness by H. James Harrington Pdf

America is in trouble, there is no doubt about it. Here is perhaps the best proof: We are now experiencing the first generation in our history in which children will reach adulthood in a poorer economic climate than thatenjoyed by their parents.

Author : Ned Kock
Publisher : SAGE Publications
Page : 336 pages
File Size : 45,6 Mb
Release : 2006-07-12
Category : Computers
ISBN : 9781452212180

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Systems Analysis & Design Fundamentals by Ned Kock Pdf

Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity.