Communication In Times Of Trouble

Author : Matthew W. Seeger,Timothy L. Sellnow
Publisher : John Wiley & Sons
Page : 149 pages
File Size : 40,6 Mb
Release : 2019-04-23
Category : Language Arts & Disciplines
ISBN : 9781119229247

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Communication in Times of Trouble by Matthew W. Seeger,Timothy L. Sellnow Pdf

Presents the best practices of crisis communication and emergency risk communication This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events. In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole. Focuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health Covers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren’t generally detailed in existing crisis communication texts Presents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment Communication in Times of Trouble will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.

Author : Matthew W. Seeger,Timothy L. Sellnow
Publisher : John Wiley & Sons
Page : 114 pages
File Size : 45,8 Mb
Release : 2019-01-22
Category : Language Arts & Disciplines
ISBN : 9781119235019

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Communication in Times of Trouble by Matthew W. Seeger,Timothy L. Sellnow Pdf

Presents the best practices of crisis communication and emergency risk communication This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events. In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole. Focuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health Covers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren’t generally detailed in existing crisis communication texts Presents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment Communication in Times of Trouble will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.

Author : Finn Frandsen,Winni Johansen
Publisher : Walter de Gruyter GmbH & Co KG
Page : 601 pages
File Size : 44,9 Mb
Release : 2020-08-24
Category : Language Arts & Disciplines
ISBN : 9783110554236

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Crisis Communication by Finn Frandsen,Winni Johansen Pdf

Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.

Author : Anna Matveeva
Publisher : Lexington Books
Page : 356 pages
File Size : 55,8 Mb
Release : 2017-12-20
Category : Political Science
ISBN : 9781498543248

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Through Times of Trouble by Anna Matveeva Pdf

This book explains the position of the rebels in Southeastern Ukraine. It follows the rebellion’s fortunes after Moscow did not repeat the Crimea scenario in Donbas, analyzes the logic of armed struggle and the phenomenon of the Russian Spring, and introduces prospects for solutions.

Author : Nicki Stanton
Publisher : Bloomsbury Publishing
Page : 549 pages
File Size : 54,6 Mb
Release : 2009-07-16
Category : Language Arts & Disciplines
ISBN : 9781350315082

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Mastering Communication by Nicki Stanton Pdf

This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.

Author : Deborah B. Proctor,Alexandra Patricia Adams
Publisher : Elsevier Health Sciences
Page : 1379 pages
File Size : 43,6 Mb
Release : 2014-03-27
Category : Medical
ISBN : 9780323292894

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Kinn's The Medical Assistant - E-Book by Deborah B. Proctor,Alexandra Patricia Adams Pdf

The most comprehensive medical assisting resource available, Kinn's The Medical Assistant, 11th Edition provides unparalleled coverage of the practical, real-world administrative and clinical skills essential to your success in health care. Kinn's 11th Edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market. Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual. Apply what you learn to realistic administrative and clinical situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter. Master key skills and clinical procedures through step-by-step instructions and full-color illustrations that clarify techniques. Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text. Sharpen your analytical skills and test your understanding of key concepts with critical thinking exercises. Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes. Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website. Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record. Confidently prepare for certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Enhance your value to employers with an essential understanding of emerging disciplines and growing specialty areas. Find information quickly and easily with newly reorganized chapter content and charting examples. Reinforce your understanding through medical terminology audio pronunciations, Archie animations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on a completely revised companion Evolve Resources website.

Author : Kate Murphy
Publisher : Celadon Books
Page : 304 pages
File Size : 47,5 Mb
Release : 2020-01-07
Category : Psychology
ISBN : 9781250297204

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You're Not Listening by Kate Murphy Pdf

When was the last time you listened to someone, or someone really listened to you? "If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.

Author : Dena M. Huisman
Publisher : Taylor & Francis
Page : 146 pages
File Size : 45,7 Mb
Release : 2022-12-13
Category : Psychology
ISBN : 9781000804768

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Social Power and Communicating Social Support by Dena M. Huisman Pdf

This book gives readers an understanding of the theoretical foundations of social support communication along with practical tools to ethically and justly connect with and support others in daily life. Incorporating research, real-world examples, and autoethnographic methods, this book examines how social hierarchies, personal power dynamics, and relational and social histories can be better understood to create stronger social support messages across all our relationships, including family, friend, workplace, and health provider-patient relationships. The book translates theories of social support communication into practical application, examining how support messaging goes wrong and how to do it right. Intended as a supplementary text in interpersonal communication, psychology, and social work undergraduate courses, the book is also ideal for professionals who engage in caretaking and support tasks and wish to enhance their knowledge of social support theory.

Author : Anonim
Publisher : Unknown
Page : 640 pages
File Size : 49,5 Mb
Release : 1895
Category : Law
ISBN : OSU:32437010762983

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The Law Times by Anonim Pdf

Author : United States. Congress. House. Committee on Government Operations. Government Activities Subcommittee
Publisher : Unknown
Page : 634 pages
File Size : 50,6 Mb
Release : 1965
Category : Electronic apparatus and appliances
ISBN : LOC:00184281508

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Automatic Data Processing Equipment by United States. Congress. House. Committee on Government Operations. Government Activities Subcommittee Pdf

Considers H.R. 4845, to coordinate Federal ADP purchases, leases, and maintenance through GSA. Appendix contains Bureau of Budget report "Automatic Data Processing Responsibilities" (Sept. 1958-June 1959. 567-614 p.)

Author : Thich Nhat Hanh
Publisher : Harper Collins
Page : 88 pages
File Size : 46,9 Mb
Release : 2013-08-13
Category : Religion
ISBN : 9780062224682

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The Art of Communicating by Thich Nhat Hanh Pdf

Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.

Author : United States. Congress
Publisher : Unknown
Page : 1442 pages
File Size : 40,8 Mb
Release : 1969
Category : Law
ISBN : HARVARD:32044116493164

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Congressional Record by United States. Congress Pdf

Author : Briana Pegado
Publisher : Watkins Media Limited
Page : 266 pages
File Size : 41,7 Mb
Release : 2024-04-09
Category : Self-Help
ISBN : 9781786787880

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Make Good Trouble by Briana Pegado Pdf

This is a galvanizing guide to making your life and community better with a life-changing new outlook on how change happens. This is a practical guide for anyone who wants to harness the energetics of disruption to catalyse change in their own lives and in society as a whole. Using various energy workings, including Theta Healing, tarot, astrology, goddess energy and so much more, this book will show the reader how to find their values, stand in their integrity, be a leader, and channel disruption for powerful change. Learn how disruption of the status quo releases energy, what that energy can do, and how you can begin to create it Discover many practical ways of bringing about change, from the smallest steps of improving personal relationships, to whistleblowing and challenging big systems of power Delve into the energy of goddesses and warrior queens as a tool to embody power and become a leader of change. Navigate by the archetypes of the Tarot and astrology to better understand your own journey as an individual standing in your integrity. Explore the Values Compass tool to unearth your true values and priorities Use the disruption toolkit to understand when to speak up, when to be silent and when to act. Equip yourself with the self-care tools to protect your own energy, including setting boundaries, building a network and rest as resistance. In the aftermath of disruption, understand how to restructure and rebuild for a better future. This book is for anyone who feels compelled to make the world a better place, anyone who is looking to bring compassion and equality to all aspects of their lives, including at work, at home, in friendships, in relationships, and most importantly in our relationship to ourselves.

Author : Robert DeMartino
Publisher : DIANE Publishing
Page : 96 pages
File Size : 48,6 Mb
Release : 2009-02
Category : Language Arts & Disciplines
ISBN : 9781437903485

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Communicating in a Crisis by Robert DeMartino Pdf

A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill.

Author : United States. Congress. House. Committee on Merchant Marine and Fisheries
Publisher : Unknown
Page : 464 pages
File Size : 40,5 Mb
Release : 1917
Category : Government ownership
ISBN : NYPL:33433020465021

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Radio Communications by United States. Congress. House. Committee on Merchant Marine and Fisheries Pdf