Communication Strategies For Managing Conflict

Author : Mary Lou Higgerson
Publisher : John Wiley & Sons
Page : 368 pages
File Size : 42,7 Mb
Release : 2016-03-21
Category : Education
ISBN : 9781118761625

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Communication Strategies for Managing Conflict by Mary Lou Higgerson Pdf

The conflict management guide academic leaders have been searching for Communication Strategies for Managing Conflict gives academic leaders the tools and insight they need to effectively manage conflict affiliated with leading change and problematic faculty performance. Using case studies that bring typical issues to light, this book guides you through difficult situations with strategies and analyses of key issues, variables, and options. The real-life examples show you effective conflict management at work, and provide direct application to your own tricky leadership situations. You'll learn how to deal with difficult people, how to have difficult conversations, and how to successfully manage change in the face of departmental resistance. Written by an experienced academic leader, consultant, and writer, this practical guide provides the leadership training academics wish they already had. Successful conflict management is essential not just to departments, but to the entire institution. Senior leaders, faculty, and students all rely on you to smooth the change process and keep the department running smoothly. This book gives you a foundation in the critical skills for managing conflict when leading change and managing problem performance, and the insight to apply them appropriately. Communicate more effectively with students, parents, and faculty Navigate difficult conversations with tenured faculty more successfully Lead change more effectively Mentor and manage problem performance more effectively Keep faculty performing well and focused on the right priorities Most academic leaders come into their position reluctantly, with little or no preparation for the role, receive very little training or coaching, and are thus not equipped to manage conflict when it arises. Communication Strategies for Managing Conflict is a lively, readable, and practical guide that will prove useful in the most difficult and common departmental situations.

Author : Deborah Borisoff,David A. Victor
Publisher : Ediciones Díaz de Santos
Page : 258 pages
File Size : 55,5 Mb
Release : 1989
Category : Language Arts & Disciplines
ISBN : 8487189873

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Gestión de conflictos by Deborah Borisoff,David A. Victor Pdf

Author : Kenneth O. Gangel,Sam Canine
Publisher : Wipf and Stock Publishers
Page : 289 pages
File Size : 44,7 Mb
Release : 2002-03-05
Category : Religion
ISBN : 9781579109028

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Communication and Conflict Management in Churches and Christian Organizations by Kenneth O. Gangel,Sam Canine Pdf

Churches thrive on communication; they are stifled by conflict. Renowned Christian educator Kenneth O. Gangel joins his colleague Samuel L. Canine to bring good news to the church - communication skills can be learned and conflict can be managed. The church need no longer hide conflict nor excuse itself for poor communication, but can instead acknowledge where it has problems and seek transformation. The authors offer scriptural strategies for overcoming conflict and for building trust in relationships - even relationships among deacons or between deacons and pastors. Drawing from recent studies in the social sciences, Gangel and Canine show the church how to manage strife and foster dialogue so that the church can flourish. Chapter titles include Learning To Listen, Power in Conflict Management, Negotiation and Bargaining in Conflict Management, Organizational Causes of Conflict, Coalitions in Conflict Management, Managing Conflict Destructively or Constructively, Stress: Cause And Cure, and The Workaholic Syndrome. This book is a valuable resource for training church leaders. It is also an important resource for those who are already pastors, for whom the issues are daily realities and not just academic theory. Through its use in churches and seminaries, the book is designed to lead God's church through its conflicts to renewed vigor in ministry and growth.

Author : Neil H Katz,John W Lawyer,Marcia Sweedler
Publisher : Unknown
Page : 174 pages
File Size : 53,8 Mb
Release : 2021-07-13
Category : Electronic
ISBN : 1524925594

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Communication and Conflict Resolution Skills by Neil H Katz,John W Lawyer,Marcia Sweedler Pdf

Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 52,5 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662

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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Author : Gerard Shaw,Tbd
Publisher : Communication Excellence
Page : 156 pages
File Size : 43,9 Mb
Release : 2020-03-07
Category : Self-Help
ISBN : 1647800668

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7 Winning Conflict Resolution Techniques by Gerard Shaw,Tbd Pdf

Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don't know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you've damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can't avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we're angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don't mean, only to regret it later when the person we're arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you'll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger relationships based on trust and respectfulness Use empathy to understand another's emotions and act compassionately Master the verbal communication technique for resolving conflict Use your body language to emphasize your verbal communication Control how you react to certain triggers and avoid emotional outbursts Develop your emotional intelligence Achieve peace and harmony in your relationships and workplace We humans tend to push unresolved issues under the carpet and suppress out emotions because we feel like it will help resolve a conflict peacefully. If you've ever done this, you need this book to show you just how much damage you're unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you're a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them. Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way and bring harmony to your professional and personal life? Scroll up and click on 'Buy Now with 1-Click' and Get Your Copy!

Author : Stephen W. Littlejohn,Kathy Domenici
Publisher : Waveland Press
Page : 334 pages
File Size : 54,8 Mb
Release : 2007-04-03
Category : Language Arts & Disciplines
ISBN : 9781478609384

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Communication, Conflict, and the Management of Difference by Stephen W. Littlejohn,Kathy Domenici Pdf

Littlejohn and Domenici invite readers to engage in a thoughtful dialogue about human difference, conflict, and communication. Drawing on numerous examples from their work in mediation, the authors discuss a variety of practical tools, models, and theories to help analyze conflictwhy it occurs and how communication skills help avoid downward spirals into harmful relationships. Communication competence can move discussions away from harmful interactions and empower parties to expand their options. Effectively managing differences allows conflict, in whatever context, to become a positive resource rather than a barrier. The appendix provides a wealth of information in a succinct format. It discusses basic communication skills; introduces a number of alternative dispute resolution methods, including negotiation, mediation, facilitation, collaboration, and public engagement; and concludes with practical information about dialogue as an important approach to differences.

Author : Caden Burke
Publisher : Independently Published
Page : 68 pages
File Size : 54,8 Mb
Release : 2021-02-25
Category : Electronic
ISBN : 9798713656348

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How to Manage Conflicts by Caden Burke Pdf

Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? "How to Manage Conflicts" is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person. As you progress on your journey to master your conflict management skills, you will learn many tips and tricks that can help you achieve your goals.YOU WILL LEARN: - Why it is important to manage conflicts.- Why respect is important in conflict management.- How to recognize potential conflicts.- Why it is important to change the atmosphere.- Understanding different points of view.- Tips for recognizing different perspectives.- Skills for developing solutions.- How to implement actions plans.- Why following up is necessary.- And much more.To help you in becoming an effective manager of conflicts, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful as a communicator. It's time to take the plunge and grow!

Author : Daniel Shapiro
Publisher : IDEA
Page : 312 pages
File Size : 47,7 Mb
Release : 2004
Category : Conflict management
ISBN : 0972054197

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Conflict and Communication by Daniel Shapiro Pdf

Annotation "Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation." "Conflict Management contains 60 hands-on activities that help students understand how personal values are formed, how misperceptions and misunderstandings arise and affect relationships, and how they can communicate effectively. The activities explain the roots and consequences of conflict, offer specific strategies for dealing with conflict, and help students discover basic human rights and their connection to conflict."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Author : Anita Taylor,Judi Beinstein Miller
Publisher : Unknown
Page : 348 pages
File Size : 48,7 Mb
Release : 1994
Category : Conflict (Psychology)
ISBN : UOM:39076001468920

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Conflict and Gender by Anita Taylor,Judi Beinstein Miller Pdf

This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.

Author : Mary Lou Higgerson
Publisher : John Wiley & Sons
Page : 368 pages
File Size : 53,7 Mb
Release : 2016-02-22
Category : Education
ISBN : 9781118761656

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Communication Strategies for Managing Conflict by Mary Lou Higgerson Pdf

The conflict management guide academic leaders have beensearching for Communication Strategies for Managing Conflict givesacademic leaders the tools and insight they need to effectivelymanage conflict affiliated with leading change and problematicfaculty performance. Using case studies that bring typical issuesto light, this book guides you through difficult situations withstrategies and analyses of key issues, variables, and options. Thereal-life examples show you effective conflict management at work,and provide direct application to your own tricky leadershipsituations. You'll learn how to deal with difficult people, how tohave difficult conversations, and how to successfully manage changein the face of departmental resistance. Written by an experiencedacademic leader, consultant, and writer, this practical guideprovides the leadership training academics wish they alreadyhad. Successful conflict management is essential not just todepartments, but to the entire institution. Senior leaders,faculty, and students all rely on you to smooth the change processand keep the department running smoothly. This book gives you afoundation in the critical skills for managing conflict whenleading change and managing problem performance, and the insight toapply them appropriately. Communicate more effectively with students, parents, andfaculty Navigate difficult conversations with tenured faculty moresuccessfully Lead change more effectively Mentor and manage problem performance more effectively Keep faculty performing well and focused on the rightpriorities Most academic leaders come into their position reluctantly, withlittle or no preparation for the role, receive very little trainingor coaching, and are thus not equipped to manage conflict when itarises. Communication Strategies for Managing Conflict is alively, readable, and practical guide that will prove useful in themost difficult and common departmental situations.

Author : Dudley D. Cahn
Publisher : Pearson Higher Ed
Page : 337 pages
File Size : 48,8 Mb
Release : 2013-06-07
Category : Performing Arts
ISBN : 9780205914852

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Managing Conflict through Communication by Dudley D. Cahn Pdf

Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e

Author : Fred E. Jandt
Publisher : SAGE Publications
Page : 234 pages
File Size : 53,6 Mb
Release : 2016-03-22
Category : Language Arts & Disciplines
ISBN : 9781506308296

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Conflict and Communication by Fred E. Jandt Pdf

Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Author : Sam Eicher
Publisher : Unknown
Page : 128 pages
File Size : 43,6 Mb
Release : 2024-05-04
Category : Electronic
ISBN : 1647399521

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Communication Skills by Sam Eicher Pdf

Author : Barbara Mitchell,Cornelia Gamlem
Publisher : Red Wheel/Weiser
Page : 256 pages
File Size : 41,9 Mb
Release : 2015-09-21
Category : Business & Economics
ISBN : 9781632659903

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The Essential Workplace Conflict Handbook by Barbara Mitchell,Cornelia Gamlem Pdf

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.