Competence Based Innovation In Hospitality And Tourism

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Competence-Based Innovation in Hospitality and Tourism

Author : Harald Pechlaner,Elisa Innerhofer
Publisher : Routledge
Page : 217 pages
File Size : 54,9 Mb
Release : 2016-04-14
Category : Business & Economics
ISBN : 9781317162902

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Competence-Based Innovation in Hospitality and Tourism by Harald Pechlaner,Elisa Innerhofer Pdf

Dr Pechlaner and Dr Innerhofer, the editors of Competence-Based Innovation in Hospitality and Tourism, argue that the industry operates within highly challenging and competitive environments. Changing environmental and market conditions continually force hotel businesses and service providers to offer their customers new and modified products and services, in order to remain competitive; those which respect value perceptions of markets and sustainable stakeholder reactions. This then raises the question of how innovations within this industry must be developed in order to achieve competitive differentiation. The book demonstrates that the development and analysis of successful innovation strategies should integrate the resource-based view and its advancements, the competence-based view, as well as the dynamic capabilities approach and the relational view. Resource-based strategic management approaches view the firm as a bundle of resources and competences. They point to the importance of firm-specific resources and competences in explaining variations in competitive positions and performance differentiation between companies. The challenge of hospitality and tourism is to develop resources and competences that drive innovations. This book will serve to advance the status quo of tourism research literature by combining innovation theories with network theories and tourism and destination development, by illustrating the development of cooperative competences and innovations in tourism and by showing, in a tailored way, how the challenge of the development of resources and competences that drive innovations in tourism can be managed.

Innovation in Hospitality and Tourism

Author : Mike Peters
Publisher : Routledge
Page : 220 pages
File Size : 45,6 Mb
Release : 2012-11-12
Category : Business & Economics
ISBN : 9781136448232

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Innovation in Hospitality and Tourism by Mike Peters Pdf

Get the latest research on new ways to measure innovation in the tourism value chain Until now, most available research on innovation in tourism product service and development has focused on concepts, rather than facts. Innovation in Hospitality and Tourism presents empirical studies that identify the major “push and pull” factors of innovation in hospitality and tourism, providing vital information on how to measure innovation in the control and sustainable management of new service development. This unique book examines the internal and external drivers of innovation in the market place, the difference between innovative firms and those that merely follow trends, and explanations and examples of innovations in special areas of the tourism value chain. With hospitality markets saturated and clients selecting services from all over the world, it’s not enough to have an innovative idea for a new tourism product—your idea has to have the potential to be successfully marketed. Innovation in Hospitality and Tourism looks at methods of measuring the market-based applications of new processes, products, and forms of organization, the economic impact of innovation, innovation as a bipolar process between market and resources, and forms of cooperation that can strengthen and reinforce innovation. The book’s contributors analyze the relationship between welfare services and tourism in Denmark, the innovation potential throughout the tourism value chain from the supply side focus, innovation as a competitive advantage in Alpine tourism and in the small- and medium-sized hotel industry, tourism innovation statistics across products, providers, markets, and geopolitical regions, and a case study of AltiraSPA, a wellness concept of the ArabellaSheraton group. Innovation in Hospitality and Tourism examines: product development measuring innovation consumer-based measurement of innovation innovation processes in hotel chains innovation performances in hotel chains and independent hotels mobile business solutions for tourist destinations Internet portals in tourism analyzing innovation potential leadership and innovation processes welfare services and tourism as a driving force for innovation SERVQUAL as a tool for developing innovations and much more Innovation in Hospitality and Tourism is an invaluable resource for academics, professionals, practitioners, and researchers working in the field of hospitality and tourism.

Innovation in Hospitality Education

Author : Jeroen A. Oskam,Daphne M. Dekker,Karoline Wiegerink
Publisher : Springer
Page : 236 pages
File Size : 54,8 Mb
Release : 2017-09-06
Category : Education
ISBN : 9783319613796

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Innovation in Hospitality Education by Jeroen A. Oskam,Daphne M. Dekker,Karoline Wiegerink Pdf

This book analyses the development of hospitality education from vocational to higher education, and discusses the positioning of hotel schools. It addresses questions such as: Should hospitality management become part of generic business education? Are the technical training programmes that have defined the identity of these schools a remnant of their vocational past, or have they contributed to the successful careers of many hospitality graduates? Topics discussed in the book are curriculum innovation, the theory of experimentation, the nature of hospitable behaviour, information technology, life-long learning and developments for future curricula. The book makes clear that the debate on the balance between theory and practice will not only define the future of hospitality management education, but can also be considered a relevant case study in other business disciplines. The history of hospitality education goes back to the end of the nineteenth and early twentieth century when hotel schools were founded to train the protocol and technical skills required to receive the travellers of those days. Since then, the scale and complexity of the hospitality industry and its professions have changed, as well as our understanding of what makes a business —whether it offers accommodation or something else— “hospitable”. The scope and educational level of hotel schools have evolved accordingly, and hospitality management has become a popular discipline in the traditional and renowned hotel schools as well as in universities.

Achieving Success Through Innovation

Author : Glenn Withiam
Publisher : Business Expert Press
Page : 205 pages
File Size : 50,5 Mb
Release : 2016-09-11
Category : Business & Economics
ISBN : 9781631570445

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Achieving Success Through Innovation by Glenn Withiam Pdf

This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts—most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business.

Hospitality and Tourism

Author : Norzuwana Sumarjan,Zahari Mohd Salehuddin Mohd,Radzi Salleh Mohd,Mohi Zurinawati,Hanafiah Mohd Hafiz Mohd,Bakhtiar Mohd Faeez Saiful,Zainal Artinah,Saiful Bakhtiar,Mohd Hafiz,Mohd Hanafiah
Publisher : CRC Press
Page : 638 pages
File Size : 42,9 Mb
Release : 2013-11-18
Category : Technology & Engineering
ISBN : 9781138001510

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Hospitality and Tourism by Norzuwana Sumarjan,Zahari Mohd Salehuddin Mohd,Radzi Salleh Mohd,Mohi Zurinawati,Hanafiah Mohd Hafiz Mohd,Bakhtiar Mohd Faeez Saiful,Zainal Artinah,Saiful Bakhtiar,Mohd Hafiz,Mohd Hanafiah Pdf

Hospitality and Tourism - Synergizing creativity and innovation in research contains 116 accepted papers from the International Hospitality and Tourism Postgraduate Conference 2013 (Shah Alam, Malaysia, 2–3 September 2013). The book presents trends and practical ideas in the area of hospitality and tourism, and is divided into the sections below: - Hospitality and tourism management - Hospitality and tourism marketing - Current trends in hospitality & tourism - Technology, advancement and innovation in hospitality and tourism - Green hospitality and tourism - Food service and food safety - Relevant areas in hospitality and tourism Hospitality and Tourism - Synergizing creativity and innovation in research will be useful to postgraduate students, academia and professionals involved in the area of hospitality and tourism.

Tourism, Hospitality and Digital Transformation

Author : Kayhan Tajeddini,Vanessa Ratten,Thorsten Merkle
Publisher : Routledge
Page : 235 pages
File Size : 53,6 Mb
Release : 2019-10-08
Category : Business & Economics
ISBN : 9780429623387

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Tourism, Hospitality and Digital Transformation by Kayhan Tajeddini,Vanessa Ratten,Thorsten Merkle Pdf

Innovation and technological advancements can be disruptive forces, especially for conventional business in the hospitality and tourism industries. This book is timely with its critical examination of such forces and how the two industries should strategize and respond to changes effectively. It examines a wide scope of topics, from environmental scanning, formulation, implementation and evaluation to the way managers make strategy choices for better organizational performance. The book illustrates how companies can re-orient their strategies and appraise the effectiveness of the business; its key competitors; and how they should set business goals through various cases, i.e. different types of hospitality and tourism business from traditional hotels to Airbnb and endeavors to provide strategic conceptual theories with real world application through such case studies.

Managerial Competence Within the Hospitality and Tourism Service Industries

Author : John Saee
Publisher : Routledge
Page : 289 pages
File Size : 44,8 Mb
Release : 2006-09-27
Category : Business & Economics
ISBN : 9781134170777

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Managerial Competence Within the Hospitality and Tourism Service Industries by John Saee Pdf

This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing. Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.

The Emerald Handbook of Destination Recovery in Tourism and Hospitality

Author : Priyakrushna Mohanty,Anukrati Sharma,James Kennell,Azizul Hassan
Publisher : Emerald Group Publishing
Page : 569 pages
File Size : 54,7 Mb
Release : 2022-11-07
Category : Business & Economics
ISBN : 9781802620733

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The Emerald Handbook of Destination Recovery in Tourism and Hospitality by Priyakrushna Mohanty,Anukrati Sharma,James Kennell,Azizul Hassan Pdf

Featuring a broad geographical range of examples and pan-disciplinary perspectives, The Emerald Handbook of Destination Recovery in Tourism and Hospitality is an essential reference and illuminating guide on developments in the theory and practice of tourism development post-pandemic.

Talent Management Innovations in the International Hospitality Industry

Author : Stefan Jooss,Ralf Burbach,Huub Ruël
Publisher : Emerald Group Publishing
Page : 218 pages
File Size : 45,9 Mb
Release : 2021-07-27
Category : Business & Economics
ISBN : 9781800713086

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Talent Management Innovations in the International Hospitality Industry by Stefan Jooss,Ralf Burbach,Huub Ruël Pdf

Talent Management Innovations in the International Hospitality Industry explores a wide range of subjects within the talent management field, including employer branding, creative talent, talent pools, and mentoring initiatives, along with a focus on talent identification, development, and retention.

Sustainability, Social Responsibility, and Innovations in the Hospitality Industry

Author : Vijaya Narapareddy
Publisher : Apple Academic Press
Page : 370 pages
File Size : 54,8 Mb
Release : 2021-03-31
Category : Hospitality industry
ISBN : 1774632950

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Sustainability, Social Responsibility, and Innovations in the Hospitality Industry by Vijaya Narapareddy Pdf

A reference on sustainability, social responsibility, and green practices in hospitality and tourism, this book presents innovative research methods in sustainability, state-of-the-art research by leading internationally recognized scholars on this topic, providing an excellent source of quality research. Readers can expect to find several new ways to pursue research in sustainability.The book covers sustainability in the context of public policy and ethics, a popular topic with universal appeal to many disciplines beyond hospitality. It includes case studies and addresses sustainability issues from hotels, restaurants, tourism, travel, meetings, and others, with authors from all five continents.

New Directions in South African Tourism Geographies

Author : Jayne M. Rogerson,Gustav Visser
Publisher : Springer Nature
Page : 335 pages
File Size : 40,7 Mb
Release : 2019-09-26
Category : Social Science
ISBN : 9783030293772

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New Directions in South African Tourism Geographies by Jayne M. Rogerson,Gustav Visser Pdf

This book provides an overview of innovative and new directions being chartered in South African tourism geographies. Within the context of global change the volume explores different facets and different geographies of tourism. Key themes under scrutiny include the sharing economy, the changing accommodation service sector, touring poverty, tourism and innovation, tourism and climate change, threats to sustainability, inclusive tourism and a number of studies which challenge the present-mindedness of much tourism geographical scholarship. The 18 chapters range across urban and rural landscapes in South Africa with sectoral studies which include adventure tourism, coastal tourism, cruise tourism, nature-based tourism, sports tourism and wine tourism. Finally, the volume raises a number of policy and planning issues in the global South in particular relating to sustainability, local economic development and poverty reduction. Outlining the impact of tourism expansion in South Africa and suggesting future research directions, this stimulating book is a valuable resource for geographers as well as researchers and students in the field of tourism studies.

ISCONTOUR 2018 Tourism Research Perspectives

Author : Barbara Neuhofer
Publisher : BoD – Books on Demand
Page : 410 pages
File Size : 43,7 Mb
Release : 2018-04-26
Category : Business & Economics
ISBN : 9783746091679

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ISCONTOUR 2018 Tourism Research Perspectives by Barbara Neuhofer Pdf

The International Student Conference in Tourism Research (ISCONTOUR) offers students a unique platform to present their research and establish a mutual knowledge transfer forum for attendees from academia, industry, government and other organisations. The annual conference, which is jointly organized by the IMC University of Applied Sciences Krems and the Salzburg University of Applied Sciences, takes place alternatively at the locations Salzburg and Krems. The conference research chairs are Prof. (FH) Mag. Christian Maurer (University of Applied Sciences Krems) and Prof. (FH) Dr. Barbara Neuhofer (Salzburg University of Applied Sciences). The target audience include international bachelor, master and PhD students, graduates, lecturers and professors from the field of tourism and leisure management as well as businesses and anyone interested in cutting-edge research of the conference topic areas. The conference topics include marketing and management, tourism product development and sustainability, information and communication technologies, finance and budgeting, and human resource management.

Strategic Management for Hospitality and Tourism

Author : Fevzi Okumus,Levent Altinay,Prakash Chathoth,Mehmet Ali Koseoglu
Publisher : Routledge
Page : 375 pages
File Size : 42,8 Mb
Release : 2019-10-30
Category : Business & Economics
ISBN : 9781351188494

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Strategic Management for Hospitality and Tourism by Fevzi Okumus,Levent Altinay,Prakash Chathoth,Mehmet Ali Koseoglu Pdf

Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.

Industrial and Managerial Solutions for Tourism Enterprises

Author : Akbaba, Atilla,Alt?nta?, Volkan
Publisher : IGI Global
Page : 336 pages
File Size : 47,7 Mb
Release : 2020-02-07
Category : Business & Economics
ISBN : 9781799830320

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Industrial and Managerial Solutions for Tourism Enterprises by Akbaba, Atilla,Alt?nta?, Volkan Pdf

The tourism and hospitality industries are seeing continued success, which is why so many new businesses are trying to find a foothold in the field. However, the functions and responsibilities of management differ heavily between organizations within the tourism industry, such as the differences faced by big chain hotels, family owned hotels, and individually owned hotels. Understanding the methods of managing such companies is vital to ensuring their success. Industrial and Managerial Solutions for Tourism Enterprises is a pivotal reference source that focuses on the latest developments on management in the tourism and hospitality industries. Highlighting a range of topics including core competency, customer relationship management, and departmental relationships, this book is ideally designed for managers, restaurateurs, tour developers, destination management professionals, travel agencies, tourism media journalists, hotel managers, management consulting companies, human resources professionals, performance evaluators, researchers, academicians, and students.

ISCONTOUR 2020 Tourism Research Perspectives

Author : Christian Maurer,Hubert J. Siller
Publisher : BoD – Books on Demand
Page : 357 pages
File Size : 40,7 Mb
Release : 2020-04-30
Category : Business & Economics
ISBN : 9783751906647

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ISCONTOUR 2020 Tourism Research Perspectives by Christian Maurer,Hubert J. Siller Pdf

The International Student Conference in Tourism Research (ISCONTOUR) offers students a unique platform to present their research and establish a mutual knowledge transfer forum for attendees from academia, industry, government and other organisations. The annual conference, which is jointly organized by the IMC University of Applied Sciences Krems and the Management Center Innsbruck, takes place alternatively at the locations Krems and Innsbruck. The conference research chairs are Prof. (FH) Mag. Christian Maurer (University of Applied Sciences Krems) and Prof. (FH) Mag. Hubert Siller (Management Center Innsbruck). The target audience include international bachelor, master and PhD students, graduates, lecturers and professors from the field of tourism and leisure management as well as businesses and anyone interested in cutting-edge research of the conference topic areas. The proceedings of the 8th International Student Conference in Tourism Research include a wide variety of research topics, ranging from consumer behaviour, tourist experience, information and communication technologies, marketing, destination management, and sustainable tourism management.