Conflict Management And Mediation

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Intercultural Mediation and Conflict Management Training

Claude-Hélène Mayer
Intercultural Mediation and Conflict Management Training Book PDF

Author : Claude-Hélène Mayer
Publisher : Springer Nature
Page : 262 pages
File Size : 47,6 Mb
Release : 2021-01-23
Category : Psychology
ISBN : 9783030517656

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Intercultural Mediation and Conflict Management Training by Claude-Hélène Mayer Pdf

This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii

Mediation

Kathy Isaacson,Heidi Ricci,Stephen W. Littlejohn
Mediation Book PDF

Author : Kathy Isaacson,Heidi Ricci,Stephen W. Littlejohn
Publisher : Waveland Press
Page : 199 pages
File Size : 48,9 Mb
Release : 2020-01-14
Category : Language Arts & Disciplines
ISBN : 9781478640318

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Mediation by Kathy Isaacson,Heidi Ricci,Stephen W. Littlejohn Pdf

Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.

International Multiparty Mediation and Conflict Management

Sinisa Vukovic
International Multiparty Mediation and Conflict Management Book PDF

Author : Sinisa Vukovic
Publisher : Routledge
Page : 237 pages
File Size : 45,6 Mb
Release : 2015-10-05
Category : Political Science
ISBN : 9781317610724

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International Multiparty Mediation and Conflict Management by Sinisa Vukovic Pdf

This volume aims to provide a detailed explanation of the effects of cooperation and coordination on international multiparty mediation in conflicts. Contemporary scholarship stresses that the crucial ingredients for a successful multiparty mediation are ‘consistency in interests’ and ‘cooperation and coordination’ between mediators. This book seeks to supplement that understanding by investigating how much the ‘consistency of interests’ and ‘cooperation and coordination’ affect the overall process, and what happens to the mediation process when mediating parties do not share the same idea and interest in finding a common solution. At the same time, it explores the obstacles in achieving coordination and coherence between various mediators in such an environment and how to surmount the problems that multiple mediators face when operating without a ‘common script’ in attempting to mediate a negotiated settlement. The study investigates three distinct mechanisms (both on the systemic and contextual level) that have the potential to deter defection from a (potential) member of the multiparty mediation coalition: geo-political shifts, changes in the conflict dynamics, and mediators’ ability to bargain for a cooperative relationship. As the number of states and international actors that are involved in mediation increases, a careful assessment is necessary not only of their relative institutional strengths and weaknesses, but also of how to promote complementary efforts and how to synchronize the whole process when one actor is transferring the responsibilities for mediation to others. This book will be of much interest to students of mediation, conflict management, war and conflict studies, security studies and IR. The Open Access version of this book, available at https://www.routledge.com/International-Multiparty-Mediation-and-Conflict-Management-Challenges-of/Vukovic/p/book/9781138087897, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

The Mediation Process

Christopher W. Moore
The Mediation Process Book PDF

Author : Christopher W. Moore
Publisher : Jossey-Bass
Page : 384 pages
File Size : 40,5 Mb
Release : 1986-03-19
Category : Family & Relationships
ISBN : UCSC:32106007313569

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The Mediation Process by Christopher W. Moore Pdf

Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

Mediation

Freddie Strasser,Paul Randolph
Mediation Book PDF

Author : Freddie Strasser,Paul Randolph
Publisher : A&C Black
Page : 232 pages
File Size : 42,8 Mb
Release : 2004-12-30
Category : Psychology
ISBN : 0826475035

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Mediation by Freddie Strasser,Paul Randolph Pdf

This book is about conflict resolution through mediation, from a psychological perspective. Although written in part from the point of view of litigation, the objective is to demonstrate how an appreciation of the psychological aspects of conflict and an understanding of the emotional strategies people adopt in dispute situations can assist both lawyers and non-lawyers in resolving conflicts. The book consists of three sections- a theoretical analysis of conflict and conflict resolution; a practical, legal and experiential explanation of mediation; and thirdly a series of mock mediations, comprehensively analysed from the viewpoint of the mediator and the parties, providing tips and guidance on the dilemmas and pitfalls that mediators encounter. The book is based on three fundamental tenets: that conflict is ever present, and cannot be eliminated but can be worked with; that the attitude and stance of the mediator towards the dispute can be of significance to the outcome; and above all that the use of psychotherapeutic tools can facilitate a paradigm shift in the parties' approach to conflict. The authors demonstrate how the mediator can move parties in dispute from a position of intransigent adversity to a working alliance, and thereby achieve a 'good enough ' resolution.

Mediation

John Michael Haynes,Gretchen L. Haynes,Larry Sun Fong
Mediation Book PDF

Author : John Michael Haynes,Gretchen L. Haynes,Larry Sun Fong
Publisher : State University of New York Press
Page : 300 pages
File Size : 43,8 Mb
Release : 2012-02-01
Category : Psychology
ISBN : 9780791485743

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Mediation by John Michael Haynes,Gretchen L. Haynes,Larry Sun Fong Pdf

This mediation how-to manual brings together the collective wisdom of two of the field's most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them. Beginning with a review of the theoretical underpinnings of the Haynes model of mediation, the book then presents six case studies with each demonstrating one or more of the organizing principles of mediation. The sessions examined reflect the different mediation areas currently being practiced—business, employment, neighborhood, adoption, education, and family. The book goes beyond simply reporting what mediators experience as it shares the insights and motivations of Fong and Haynes. This well-rounded approach includes the exploration of the clients' thoughts, helping readers to incorporate successful organizing principles into their own mediation practices.

Conflict Management and Leadership Development Using Mediation

Nance T Algert
Conflict Management and Leadership Development Using Mediation Book PDF

Author : Nance T Algert
Publisher : IAP
Page : 121 pages
File Size : 51,5 Mb
Release : 2021-01-01
Category : Business & Economics
ISBN : 9781648022616

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Conflict Management and Leadership Development Using Mediation by Nance T Algert Pdf

Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This workbook offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address conflicts.

Conflict Management and Dialogue in Higher Education

Nancy T. Watson,Karan L. Watson,Christine A. Stanley
Conflict Management and Dialogue in Higher Education Book PDF

Author : Nancy T. Watson,Karan L. Watson,Christine A. Stanley
Publisher : IAP
Page : 195 pages
File Size : 44,5 Mb
Release : 2017-10-01
Category : Business & Economics
ISBN : 9781641130950

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Conflict Management and Dialogue in Higher Education by Nancy T. Watson,Karan L. Watson,Christine A. Stanley Pdf

This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.

Arab Approaches to Conflict Resolution

Nahla Yassine-Hamdan,Frederic Pearson
Arab Approaches to Conflict Resolution Book PDF

Author : Nahla Yassine-Hamdan,Frederic Pearson
Publisher : Routledge
Page : 333 pages
File Size : 42,9 Mb
Release : 2014-07-11
Category : Political Science
ISBN : 9781136658662

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Arab Approaches to Conflict Resolution by Nahla Yassine-Hamdan,Frederic Pearson Pdf

fills a gap in the market on conflict resolution in the Arab world examines conflict management in the Arab world through comparative case study analysis will be of much interest to students of conflict resolution, Middle Eastern politics, peace and conflict studies, security studies and IR

Mediation in International Relations

J. Bercovitch,J. Rubin
Mediation in International Relations Book PDF

Author : J. Bercovitch,J. Rubin
Publisher : Springer
Page : 302 pages
File Size : 55,6 Mb
Release : 1994-01-13
Category : Political Science
ISBN : 9780230374690

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Mediation in International Relations by J. Bercovitch,J. Rubin Pdf

This collection of articles examines mediation in a range of situations including international relations, informal mediation by private individuals and by scholars and practitioners, as well as the superpowers as mediators.

The Essential Guide to Workplace Mediation & Conflict Resolution

Nora Doherty,Marcelas Guyler
The Essential Guide to Workplace Mediation Conflict Resolution Book PDF

Author : Nora Doherty,Marcelas Guyler
Publisher : Kogan Page Publishers
Page : 208 pages
File Size : 42,6 Mb
Release : 2008
Category : Business & Economics
ISBN : 9780749450199

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The Essential Guide to Workplace Mediation & Conflict Resolution by Nora Doherty,Marcelas Guyler Pdf

Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.

Mediating Interpersonal and Small Group Conflict

Cheryl A. Picard
Mediating Interpersonal and Small Group Conflict Book PDF

Author : Cheryl A. Picard
Publisher : Dundurn
Page : 176 pages
File Size : 42,9 Mb
Release : 2002-09
Category : Business & Economics
ISBN : 091961499X

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Mediating Interpersonal and Small Group Conflict by Cheryl A. Picard Pdf

This book has been written as a primer for individuals interested in improving their skills for dealing with interpersonal and small group conflict at home or at work. It is for students learning about conflict resolution and mediation. And it is a book for "would be" mediators.

International Negotiation and Mediation in Violent Conflict

Chester A. Crocker,Fen Osler Hampson,Pamela Aall
International Negotiation and Mediation in Violent Conflict Book PDF

Author : Chester A. Crocker,Fen Osler Hampson,Pamela Aall
Publisher : Routledge
Page : 220 pages
File Size : 46,9 Mb
Release : 2018-02-06
Category : Political Science
ISBN : 9781351785013

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International Negotiation and Mediation in Violent Conflict by Chester A. Crocker,Fen Osler Hampson,Pamela Aall Pdf

This collection of essays situates the study and practice of international mediation and peaceful settlement of disputes within a changing global context. The book is organized around issues of concern to practitioners, including the broader regional, global, and institutional context of mediation and how this broader environment shapes the opportunities and prospects for successful mediation. A major theme is complexity, and how the complex contemporary context presents serious challenges to mediation. This environment describes a world where great-power rivalries and politics are coming back into play, and international and regional organizations are playing different roles and facing different kinds of constraints in the peaceful settlement of disputes. The first section discusses the changing international environment for conflict management and reflects on some of the challenges that this changing environment raises for addressing conflict. Part II focuses on the consequences of bringing new actors into third-party engagement and examines what may be harbingers for how we will attempt to resolve conflict in the future. The third section turns to the world of practice, and discusses mediation statecraft and how to employ it in this current international environment. The volume aims to situate the practice and study of mediation within this wider social and political context to better understand the opportunities and constraints of mediation in today’s world. The value of the book lies in its focus on complex and serious issues that challenge both mediators and scholars. This volume will be of much interest to students, practitioners, and policymakers in the area of international negotiation, mediation, conflict resolution and international relations.

Mediation for Managers

John Crawley,Katherine Graham
Mediation for Managers Book PDF

Author : John Crawley,Katherine Graham
Publisher : Nicholas Brealey
Page : 228 pages
File Size : 41,9 Mb
Release : 2011-06-17
Category : Business & Economics
ISBN : 9781473644793

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Mediation for Managers by John Crawley,Katherine Graham Pdf

In recent years mediation has become an increasingly popular approach and powerful technique and has been used successfully in such areas as commercial disputes and customer complaints-handling. Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself. Packed with real-life examples and cases, it focuses on mediation's positive way of looking at conflict, how it injects a new dimension into people's "conflict zone", and outlines the qualities needed to be a mediating manager. Mediating managers become beacons of positive energy perceived as people capable of holding things together when others are "losing it". They are able to do this because they are enablers, not judge and jury, catalysts not fixers, encouragers not enforcers. Mapping out the overall steps of the mediation process, what mediating managers' core tasks are at each stage, the opportunities offered to those involved, and illustrating different key moments of effectively resolved workplace disputes, the book demonstrates how transferable mediation skills are and how they can be used in a wide range of workplace settings.

The Conflict Resolution Toolbox

Gary T. Furlong
The Conflict Resolution Toolbox Book PDF

Author : Gary T. Furlong
Publisher : John Wiley & Sons
Page : 275 pages
File Size : 42,9 Mb
Release : 2010-03-18
Category : Business & Economics
ISBN : 9780470835173

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The Conflict Resolution Toolbox by Gary T. Furlong Pdf

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.