Intercultural Mediation And Conflict Management Training

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Intercultural Mediation and Conflict Management Training

Claude-Hélène Mayer
Intercultural Mediation and Conflict Management Training Book PDF

Author : Claude-Hélène Mayer
Publisher : Springer Nature
Page : 262 pages
File Size : 42,7 Mb
Release : 2021-01-23
Category : Psychology
ISBN : 9783030517656

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Intercultural Mediation and Conflict Management Training by Claude-Hélène Mayer Pdf

This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii

Intercultural Mediation & Conflict Resolution

Claude H Mayer,Christian M Boness
Intercultural Mediation Conflict Resolution Book PDF

Author : Claude H Mayer,Christian M Boness
Publisher : ibidem-Verlag / ibidem Press
Page : 218 pages
File Size : 47,6 Mb
Release : 2012-02-03
Category : Social Science
ISBN : 9783838255316

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Intercultural Mediation & Conflict Resolution by Claude H Mayer,Christian M Boness Pdf

Would you like to acquire intercultural competencies that would open new perspectives to you, and new options for action, and new options, especially in negotiations, and situations of conflict? This book gives information on procedures and processes of mediation in Western and intercultural contexts, and explains them. Readers come in contact with what is special about mediation, and working with conflict, in interaction between Germans and Africans. Finally, the authors place at readers’ disposal introductory training methods, necessary for all who wish to work responsibly in intercultural contexts.The book’s “constructivist” approach affords the perception of new aspects and perspectives of German-African realities, and of the current discussion on intercultural conflict-management.

Conflict and Communication

Fred E. Jandt
Conflict and Communication Book PDF

Author : Fred E. Jandt
Publisher : SAGE Publications
Page : 234 pages
File Size : 53,7 Mb
Release : 2016-03-22
Category : Language Arts & Disciplines
ISBN : 9781506308296

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Conflict and Communication by Fred E. Jandt Pdf

Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

ROMED1 Trainer’s Handbook

Calin Rus,Alexandra Raykova,,Christoph Leucht
ROMED1 Trainer s Handbook Book PDF

Author : Calin Rus,Alexandra Raykova,,Christoph Leucht
Publisher : Council of Europe
Page : 127 pages
File Size : 41,7 Mb
Release : 2016-04-01
Category : Political Science
ISBN : 9789287182296

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ROMED1 Trainer’s Handbook by Calin Rus,Alexandra Raykova,,Christoph Leucht Pdf

The general aim of ROMED1 is to improve the quality and effectiveness of the work of school, health, employment and community mediators, with a view to supporting better communication and co-operation between Roma and public institutions (school, health-care providers, employment offices, local authorities, etc.). The ROMED1 trainer’s handbook was developed over five years of implementation of the ROMED1 programme, and is generally intended for trainers who followed a course of training for trainers in the framework of the programme. However, it can also be used by organisations − governmental or non-governmental − as a basis for new or adapted curricula for those working in a mediation context with or within Roma communities. It contains the key information trainers need to give a training course based on the ROMED1 methodology and on the human rights-based approach. The content of the materials should be adapted to the specific context of each country and to the profile of the mediators.

Conflict Management Training

Robert M. Schoenhaus
Conflict Management Training Book PDF

Author : Robert M. Schoenhaus
Publisher : Unknown
Page : 44 pages
File Size : 52,7 Mb
Release : 2001
Category : Psychology
ISBN : PURD:32754069580946

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Conflict Management Training by Robert M. Schoenhaus Pdf

From the John Holmes Library collection.

Preparing For Peace

John Paul Lederach
Preparing For Peace Book PDF

Author : John Paul Lederach
Publisher : Syracuse University Press
Page : 154 pages
File Size : 50,7 Mb
Release : 2015-02-01
Category : Political Science
ISBN : 9780815627227

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Preparing For Peace by John Paul Lederach Pdf

Since the early 1980s John Paul Lederach has traveled worldwide as a mediation trainer and conflict resolution consultant. Currently the director of the International Conciliation Committee, he has worked with governments, justice departments, youth programs, and other groups in Latin America, the Philippines, Cambodia, as well as Asia and Africa. Lederach blends a special training method in mediation with a tradition derived from his work in development. Throughout the book, he uses anecdote and pertinent experiences to demonstrate his resolution techniques. With an emphasis on the exchange involved in negotiation, Lederach conveys the key to successful conflict resolution: understanding how to guide disputants, transform their conflicts, and launch a process that empowers them.

The Routledge Handbook of Intercultural Mediation

Dominic Busch
The Routledge Handbook of Intercultural Mediation Book PDF

Author : Dominic Busch
Publisher : Taylor & Francis
Page : 529 pages
File Size : 46,8 Mb
Release : 2022-11-15
Category : Business & Economics
ISBN : 9781000771732

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The Routledge Handbook of Intercultural Mediation by Dominic Busch Pdf

Offering unique coverage of an emerging, interdisciplinary area, this comprehensive handbook examines the theoretical underpinnings and emergent conceptions of intercultural mediation in related fields of study. Authored by global experts in fields from intercultural communication and conflict resolution to translation studies, literature, political science, and foreign language teaching, chapters trace the history, development, and present state of approaches to intercultural mediation. The sections in this volume show how the concept of intercultural mediation has been constructed among different fields and shaped by its specific applications in an open cycle of influence. The book parses different philosophical conceptions as well as pragmatic approaches, providing ample grounding in the key perspectives on this growing field of discourse. The Routledge Handbook of Intercultural Mediation is a valuable reference for graduate and postgraduate students studying mediation, conflict resolution, intercultural communication, translation, and psychology, as well as for practitioners and researchers in those fields and beyond.

Managing Intercultural Conflict Effectively

Stella Ting-Toomey,John G. Oetzel
Managing Intercultural Conflict Effectively Book PDF

Author : Stella Ting-Toomey,John G. Oetzel
Publisher : SAGE
Page : 249 pages
File Size : 44,6 Mb
Release : 2001-07-25
Category : Language Arts & Disciplines
ISBN : 9780803948433

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Managing Intercultural Conflict Effectively by Stella Ting-Toomey,John G. Oetzel Pdf

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Conflict Resolution for Managers and Leaders, Participants Workbook

CDR Associates
Conflict Resolution for Managers and Leaders Participants Workbook Book PDF

Author : CDR Associates
Publisher : John Wiley & Sons
Page : 115 pages
File Size : 40,8 Mb
Release : 2007-07-16
Category : Business & Economics
ISBN : 9780787988128

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Conflict Resolution for Managers and Leaders, Participants Workbook by CDR Associates Pdf

CDR Associates’ training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. Conflict Resolution for Managers and Leaders offers you a proven program that will help you learn the key concepts and skills in conflict management, negotiation, and dispute resolution. The Participant’s Workbook is designed to make you a better leader and manager by equipping you to address conflict with confidence. Conflict Resolution for Managers and Leaders is filled with information and interactive exercises to help you develop practical skills in a fun and engaging manner. This workbook contains the information you need to participate in the CDR training program. Although the comprehensive program consists of eight modules, your trainer may customize the session by using select modules.

The Mediation Handbook

Alexia Georgakopoulos
The Mediation Handbook Book PDF

Author : Alexia Georgakopoulos
Publisher : Routledge
Page : 414 pages
File Size : 54,5 Mb
Release : 2017-09-19
Category : Business & Economics
ISBN : 9781317300694

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The Mediation Handbook by Alexia Georgakopoulos Pdf

The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times. Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field. With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.

Cultural Encounters and Emergent Practices in Conflict Resolution Capacity-Building

Tamra Pearson d'Estrée,Ruth J. Parsons
Cultural Encounters and Emergent Practices in Conflict Resolution Capacity Building Book PDF

Author : Tamra Pearson d'Estrée,Ruth J. Parsons
Publisher : Springer
Page : 455 pages
File Size : 49,8 Mb
Release : 2018-05-31
Category : Political Science
ISBN : 9783319711027

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Cultural Encounters and Emergent Practices in Conflict Resolution Capacity-Building by Tamra Pearson d'Estrée,Ruth J. Parsons Pdf

“Undoubtedly the most comprehensive analysis of the role of culture and emergent practices in capacity building currently at hand. d’Estrée and Parsons have produced a commendable amalgamation and scrutiny of local, cultural, and Indigenous mediation practices in a number of contexts that empower local people while interacting and integrating with Western mediation models in a blend of hybridity. The book is beautifully structured and will attract a wide readership including graduate and undergraduate students.” —Sean Byrne, Director, Arthur V. Mauro Centre for Peace & Justice, and Professor, Peace & Conflict Studies, University of Manitoba, Canada “Since late 1990s conflict resolution field has recognized the need to integrate culture in its processes. This book goes beyond such theoretical recognition and provides empirical evidence and solid concrete cases on how local actors from a wide range of cultural contexts integrated their cultural analysis and tools in their own sustainable conflict resolution processes. It also offers an effective set of guidelines and lessons learned for policy makers and peacebuilding practitioners on the need to deepen their reliance on local cultural practices of peace.” —Mohammed Abu-Nimer, Professor of International Peace and Conflict Resolution, School of International Service, American University, and Founder and Director of the Salam: Peacebuilding and Justice Institute in Washington, DC, USA “The evolving identities of communities impacted by deep historical divisions and population migration, in the context of life threatening resource shortages, present opportunities and challenges for conflict transformation professionals at every level. d'Estrée and Parsons respond to this challenge with a remarkable collection of stories from around the world that amplify the innovation in the field while capturing its history and complexity. It serves as the bridge between mediation and peacebuilding that is so necessary today.” —Prabha Sankaranarayan, CEO, Mediators Beyond Borders International “In this excellent book, Tamra Pearson d’Estrée and Ruth Parsons (and their impressive collection of case study authors) have analysed four generations of conflict resolution/transformation theory and practice. They highlight the diverse ways in which the burgeoning field of conflict resolution theorists and practitioners mirrored the ascendance and now decline of the neo-liberal western project. First and second generation efforts were based on notions of possessive individualism, rational choice theory and a general acceptance of the status quo. Culture was ignored or eliminated as were deeper questions of political and social inequality. But more importantly, there was an unwillingness to consider the power and the wisdom that resided in locality. Third and fourth generation conflict transformers, on the other hand, have engaged these deeper questions and focused more attention on emancipatory creative partnerships, social and economic justice, co-learning and hybridised models flowing from external engagement with local wisdom. This is a book that needs to be read by anyone interested in the transformative power of conflict resolution and long term social and political change.” —Kevin P Clements, Professor, Chair and Foundation Director, The National Centre for Peace and Conflict Studies, University of Otago, New Zealand While waves of scholarship have focused either on the value of presumed universal models or of traditional practices of conflict resolution, curiously missing has been the recognition and analysis of the actual intermingling and interacting of western and local cultural practices that have produced new and emergent practices in our global community. In this compilation of case studies, the authors describe partnerships forged between local practice expertise and bearers of “western/institutional” models to build innovative approaches to mediation and conflict resolution. Including stories of these experiences and the resulting hybrid models that emerged, the book explores central questions of cultural variation and integration, such as the perception of purpose and function of resolution processes, attitudes toward conflict, arenas and timeframes, third party roles, barriers to process use, as well as how to remain true to culture and context. It also examines partnership dynamics and lessons learned for modern cross-cultural collaboration.

Mediation

Kathy Isaacson,Heidi Ricci,Stephen W. Littlejohn
Mediation Book PDF

Author : Kathy Isaacson,Heidi Ricci,Stephen W. Littlejohn
Publisher : Waveland Press
Page : 199 pages
File Size : 55,9 Mb
Release : 2020-01-14
Category : Language Arts & Disciplines
ISBN : 9781478640318

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Mediation by Kathy Isaacson,Heidi Ricci,Stephen W. Littlejohn Pdf

Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.

The Conflict Resolution Training Program

Prudence B. Kestner,Larry Ray
The Conflict Resolution Training Program Book PDF

Author : Prudence B. Kestner,Larry Ray
Publisher : Jossey-Bass
Page : 0 pages
File Size : 45,8 Mb
Release : 2002-01-09
Category : Business & Economics
ISBN : 0787955817

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The Conflict Resolution Training Program by Prudence B. Kestner,Larry Ray Pdf

The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.

Peace Skills

Ronald S. Kraybill
Peace Skills Book PDF

Author : Ronald S. Kraybill
Publisher : John Wiley & Sons
Page : 166 pages
File Size : 48,6 Mb
Release : 2001-03-02
Category : Religion
ISBN : 9780787947996

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Peace Skills by Ronald S. Kraybill Pdf

Part of the Peace Skills Set, this Manual is designed as atake-home resource to support workshop participants as they returnto their communities and both apply their mediation skills andshare their insights with others. It covers conflict analysis, therole of mediation, the stages of mediation, communication skills,and working with group conflicts and in cross cultural settings.

Workplace Communication

Joanna Crossman
Workplace Communication Book PDF

Author : Joanna Crossman
Publisher : Taylor & Francis
Page : 299 pages
File Size : 41,6 Mb
Release : 2022-06-29
Category : Business & Economics
ISBN : 9781000627190

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Workplace Communication by Joanna Crossman Pdf

Workplace Communication highlights how we can build interpersonal relationships through effective communication and why this is essential to workplace wellbeing. Well-supported by contemporary, reputable empirical studies, the book also comes with exercises and open-ended questions based on the subject matter. The book provides a comprehensive overview on creating an inclusive workplace and managing workplace diversity; covers a wide range of salient, up-to-date reputable literature on a wide range of management and business topics; contains practical, ‘road-tested’ activities to promote student reflection, experiential learning, critical thinking, research skills, and application of theory to practice and vice versa; examines how we communicate effectively to an increasingly diverse workforce. Designed for a broad audience, this book will appeal to academics and students in the fields of business management and communications. It will also be a useful reference for organisational practitioners and leaders.