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Author : Curtis P. McLaughlin,Arnold D. Kaluzny
Publisher : Jones & Bartlett Learning
Page : 696 pages
File Size : 52,8 Mb
Release : 2004
Category : Health services administration
ISBN : 076372629X
Health Administration
Author : Sollecito
Publisher : Jones & Bartlett Publishers
Page : 624 pages
File Size : 40,5 Mb
Release : 2011-09-29
Category : Medical
ISBN : 9781449677480
. Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition
Author : Reza Ziaee,James S. Bologna, MBA
Publisher : CRC Press
Page : 180 pages
File Size : 45,6 Mb
Release : 2014-11-18
Category : Medical
ISBN : 9781466567726
This book provides a set of detailed instructions to help you construct your departmental, divisional, or organizational functional tree structure (FTS) and work towards world-class service. Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures outlines a method that will enable your organization to set a stable base for future improvements that are sustainable and create breakthrough improvements in service, quality, and costs. More importantly, the FTS method outlined in the book will provide you with the tools to build processes tailored to your customers’ specifications and standards. It will enable you to improve your department, division, and entire organization and edge ahead of your competition. The book explains why organizations steeped in process improvement need to re-evaluate and re-establish their procedures—especially if initial outcomes have not met expectations. Illustrating key concepts with examples, case studies, and flow charts, it provides you with a clear understanding of organizational functional structure and how to document current organizational and departmental functional tree structures. Describing how to identify a department's functional deficits, shortcomings, and waste, it explains how to select the best course of action for your organization. After reading this book, you will be able to create a pictorial representation of your organization's current functional structure and select the best course of action for achieving sustainable advancements in service, quality, and costs. The book will help to convert your managers from a people-management mentality to one of process management—transforming leaders to educators and not guards.
Author : Curtis P. McLaughlin,Arnold D. Kaluzny
Publisher : Jones & Bartlett Learning
Page : 706 pages
File Size : 45,9 Mb
Release : 2006
Category : Education
ISBN : 9780763727123
Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.
Author : Curtis McLaughlin,Julie Johnson,William Sollecito
Publisher : Jones & Bartlett Publishers
Page : 416 pages
File Size : 46,9 Mb
Release : 2012
Category : Business & Economics
ISBN : 9780763795368
This collection of 18 case studies covers a broad range of subjects related to health care quality improvement efforts. Ideal as complement to the new Fourth Edition of Continuous Quality Improvement in Health Care, these case studies explore themes such as CQI in Ghana Malaria Control, CQI to reduce central line infections in pediatric hospital, a mother’s advocacy group against medical errors, WHO Safe Surgery Saves Lives Campaign, The Malcolm Baldrige Award Process in Health Care, Comparison of NICE and similar agencies for comparative effectiveness research, and much more.
Author : William Sollecito,Julie Johnson
Publisher : Jones & Bartlett Publishers
Page : 644 pages
File Size : 44,9 Mb
Release : 2011-09-29
Category : Business & Economics
ISBN : 9780763781545
Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. New to the Fourth Edition: - All chapters have been updated to reflect recent trends in healthcare including the more global focus of CQI. - New introductory chapters summarize the evolution of CQI and discuss the factors influencing the application and diffusion of CQI. - Several new chapters cover ‘hot’ topics such as the role of the patient in CQI, social marketing as an approach to CQI, assessing risk and harm in patient care, CQI in public health organizations, quality improvement in nursing, and quality improvement in resource-poor countries. - A new companion volume of case studies
Author : Institute of Medicine,Committee on Optimizing Scheduling in Health Care
Publisher : National Academies Press
Page : 154 pages
File Size : 55,6 Mb
Release : 2015-08-24
Category : Medical
ISBN : 9780309339223
According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.
Author : Magdalena A. Mateo,Marquis D. Foreman
Publisher : Springer Publishing Company
Page : 485 pages
File Size : 51,6 Mb
Release : 2013-10-28
Category : Medical
ISBN : 9780826137258
Print+CourseSmart
Author : Mark Graban,Joseph E. Swartz
Publisher : CRC Press
Page : 408 pages
File Size : 53,7 Mb
Release : 2018-06-08
Category : Business & Economics
ISBN : 9781439872970
Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both o
Author : Julie K. Johnson,William A. Sollecito
Publisher : Jones & Bartlett Learning
Page : 373 pages
File Size : 48,8 Mb
Release : 2018-10-01
Category : Health & Fitness
ISBN : 9781284126594
Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management (TQM) and Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Significantly revised throughout, the Fifth Edition offers a greater focus on application techniques, and features 14 chapters in lieu of the prior edition's 20 chapters, making it an even more effective teaching tool. New chapters have been incorporated on Implementation Science (3), Lean Six Sigma (6), and Classification and the Reduction of Medical Errors (10).
Author : Cheryl Levitt,Linda Hilts
Publisher : Unknown
Page : 203 pages
File Size : 51,5 Mb
Release : 2012-01
Category : Medical
ISBN : 1926633385
This Quality Book of Tools is a unique collection of quality performance indicators for primary care in Canada. Using this book will help family doctors and other primary care providers continue to improve the quality of care in their practice. Cheryl Levitt (MBBCh CCFP FCFP) is a family physician and professor in the Department of Family Medicine at McMaster University. Linda Hilts (RN BScN MEd) is a registered nurse and an assistant professor and associate member of the Department of Family Medicine at McMaster University.
Author : Institute of Medicine,Board on Health Care Services,Committee on the Health Professions Education Summit
Publisher : National Academies Press
Page : 191 pages
File Size : 42,9 Mb
Release : 2003-07-01
Category : Medical
ISBN : 9780309133197
The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.
Author : Institute of Medicine,Committee on Quality of Health Care in America
Publisher : National Academies Press
Page : 360 pages
File Size : 44,8 Mb
Release : 2001-08-19
Category : Medical
ISBN : 9780309072809
Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.
Author : Lloyd P. Provost,Sandra Murray
Publisher : John Wiley & Sons
Page : 480 pages
File Size : 47,5 Mb
Release : 2011-12-06
Category : Medical
ISBN : 9781118085882
The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and systems. Even experienced data users will find valuable resources among the tools and cases that enrich The Health Care Data Guide. Practical and step-by-step, this book spotlights statistical process control (SPC) and develops a philosophy, a strategy, and a set of methods for ongoing improvement to yield better outcomes. Provost and Murray reveal how to put SPC into practice for a wide range of applications including evaluating current process performance, searching for ideas for and determining evidence of improvement, and tracking and documenting sustainability of improvement. A comprehensive overview of graphical methods in SPC includes Shewhart charts, run charts, frequency plots, Pareto analysis, and scatter diagrams. Other topics include stratification and rational sub-grouping of data and methods to help predict performance of processes. Illustrative examples and case studies encourage users to evaluate their knowledge and skills interactively and provide opportunity to develop additional skills and confidence in displaying and interpreting data. Companion Web site: www.josseybass.com/go/provost
Author : Jacqueline A. Dienemann
Publisher : American Nurses Association
Page : 154 pages
File Size : 45,8 Mb
Release : 1992
Category : Medical care
ISBN : UOM:39015029179671