Transforming Health Care Scheduling And Access

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Transforming Health Care Scheduling and Access

Author : Institute of Medicine,Committee on Optimizing Scheduling in Health Care
Publisher : National Academies Press
Page : 154 pages
File Size : 41,9 Mb
Release : 2015-08-24
Category : Medical
ISBN : 9780309339223

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Transforming Health Care Scheduling and Access by Institute of Medicine,Committee on Optimizing Scheduling in Health Care Pdf

According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.

Transforming Health Care

Author : Charles Kenney
Publisher : CRC Press
Page : 248 pages
File Size : 55,6 Mb
Release : 2010-11-08
Category : Business & Economics
ISBN : 9781439863091

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Transforming Health Care by Charles Kenney Pdf

For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe

Prescription for the Future

Author : Ezekiel J. Emanuel,J Emanuel
Publisher : PublicAffairs
Page : 325 pages
File Size : 42,5 Mb
Release : 2017-06-06
Category : Medical
ISBN : 9781610397261

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Prescription for the Future by Ezekiel J. Emanuel,J Emanuel Pdf

How can America's healthcare system be transformed to provide consistently higher-quality and lower-cost care? Nothing else in healthcare matters more. Prescription for the Future identifies some standout medical organizations that have achieved higher-quality, more patient-focused, and lower-cost care, and from their examples distills twelve transformational practices that could transform the entire healthcare sector. Ezekiel J. Emanuel looks at individual physician practices and organizations who are already successfully driving change, and the specific practices they have instituted. They are not the titans everyone seems to know and assume to be the "best"; instead, Emanuel has chosen a select group -- from small physician offices to large multi-specialty group practices, accountable care organizations, and even for-profit companies--that are genuinely transforming care. Prescription for the Future shines a bright diagnostic light on the state of American healthcare and provides invaluable insights for healthcare workers, investors, and patients. The book gives all of us the tools to recognize the places that will deliver high-quality, effective care when we need it.

Healthcare Quality Management

Author : Zachary Pruitt, PhD, MHA, CPH,Candace S. Smith, PhD, RN, NEA-BC,Eddie Perez-Ruberte
Publisher : Springer Publishing Company
Page : 405 pages
File Size : 52,5 Mb
Release : 2020-02-28
Category : Medical
ISBN : 9780826145147

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Healthcare Quality Management by Zachary Pruitt, PhD, MHA, CPH,Candace S. Smith, PhD, RN, NEA-BC,Eddie Perez-Ruberte Pdf

Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world scenarios. With in-depth healthcare quality management case studies, tools, activities, and discussion questions, the text helps build the competencies needed to succeed in quality management. Written in an easy-to-read style, Part One of the textbook introduces students to the fundamentals of quality management, including history, culture, and different quality management philosophies, such as Lean and Six Sigma. Part One additionally explains the A3 problem-solving template used to follow the Plan-Do-Study-Act (PDSA) or Define, Measure, Analyze, Improve, and Control (DMAIC) cycles, that guides your completion of the problem-solving exercises found in Part Two. The bulk of the textbook includes realistic and engaging case studies featuring common quality management problems encountered in a variety of healthcare settings. The case studies feature engaging scenarios, descriptions, opinions, charts, and data, covering such contemporary topics as provider burnout, artificial intelligence, the opioid overdose epidemic, among many more. Serving as a powerful replacement to more theory-based quality management textbooks, Healthcare Quality Management provides context to challenging situations encountered by any healthcare manager, including the health administrator, nurse, physician, social worker, or allied health professional. KEY FEATURES: 25 Realistic Case Studies–Explore challenging Process Improvement, Patient Experience, Patient Safety, and Performance Improvement quality management scenarios set in various healthcare settings Diverse Author Team–Combines the expertise and knowledge of a health management educator, a Chief Nursing Officer at a large regional hospital, and a health system-based Certified Lean Expert Podcasts–Listen to quality management experts share stories and secrets on how to succeed, work in teams, and apply tools to solve problems Quality Management Tools–Grow your quality management skill set with 25 separate quality management tools and approaches tied to the real-world case studies Competency-Based Education Support–Match case studies to professional competencies, such as analytical skills, community collaboration, and interpersonal relations, using case-to-competency crosswalks for health administration, nursing, medicine, and the interprofessional team Comprehensive Instructor’s Packet–Includes PPTs, extensive Excel data files, an Instructor’s Manual with completed A3 problem-solving solutions for each Case Application Exercise, and more! Student ancillaries–Includes data files and A3 template

Operations Management in Healthcare

Author : Dr. Corinne M. Karuppan, PhD, CPIM,Michael R. Waldrum, MD, MSc, MBA,Dr. Nancy E. Dunlap, MD, Ph.D., MBA
Publisher : Springer Publishing Company
Page : 640 pages
File Size : 49,6 Mb
Release : 2016-06-14
Category : Medical
ISBN : 9780826126535

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Operations Management in Healthcare by Dr. Corinne M. Karuppan, PhD, CPIM,Michael R. Waldrum, MD, MSc, MBA,Dr. Nancy E. Dunlap, MD, Ph.D., MBA Pdf

Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically. With a hands-on approach, the book clearly demonstrates the “how-tos” of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives to achieve the status of a highly reliable organization. Integrated throughout are a variety of tools and quantitative techniques with step-by-step instructions to assist in problem solving and process improvements. Also included are mind maps linking competitive priorities and concepts, quick-reference icons, dashboards displaying measurement and process tracking, and boxed features. Several project ideas, team assignments, and creative thinking exercises are proposed. A comprehensive Instructor Packet and online tutorials further enhance the book’s outstanding value. Key Features: Includes mind maps to connect competitive priorities, concepts, and tools Provides an extensive tool kit for problem solving and process improvements Presents icons throughout the text to emphasize competitive priorities and tool coverage Emphasizes measurement with dashboards and includes data files for statistical process control, queuing, and simulation Demonstrates human dynamics and organizational challenges through realistic vignettes Presents boxed features of frequently asked questions an real-world implementations of concepts Provides comprehensive Instructor Packet and online tutorials

Financial and Business Management for the Doctor of Nursing Practice, Second Edition

Author : KT Waxman, DNP, MBA, RN, CNL, CHSE, CENP, FAAN
Publisher : Springer Publishing Company
Page : 430 pages
File Size : 54,8 Mb
Release : 2017-12-28
Category : Medical
ISBN : 9780826122094

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Financial and Business Management for the Doctor of Nursing Practice, Second Edition by KT Waxman, DNP, MBA, RN, CNL, CHSE, CENP, FAAN Pdf

First Edition Awarded Second Place in 2013 AJN Book of the Year Awards! The second edition of this award-winning text, designed specifically for the DNP course in health care economics and finance, remains the only book to embed economic and financial concepts in the context of nursing practice and nursing health care systems. Well organized and clearly written, the second edition is updated to encompass key changes to reimbursement and health care regulations and provides revised statistics throughout. It offers new information on ambulatory care, cost and ratio analysis, additional examples of financial statements, and an updated sample business plan. Enhanced teaching strategies include real life case studies, challenging critical thinking questions, learning games, key words in each chapter, and an extensive glossary. New PowerPoint slides add to the text’s value as a robust teaching tool. Written by experienced DNP executives for DNPs, the book emphasizes critical skills nurse leaders need to participate in strategic health care planning. It delivers a practical approach to business, finance, economics, and health policy that is designed to foster sound business and leadership. The text clearly explicates the relationship between cost of care, quality of care, and ethics, and examines the economic and financial implications of evidence-based practice and quality. Also included is a special section on finance for independent practitioners. Additionally, the book delivers required competencies of the AACN Essentials and the AONE. New to the Second Edition: Updated statistics throughout New information on ambulatory care A cost and ratio analysis Additional examples of financial statements Updated business plan Enhanced faculty support PowerPoint slides

Operations Management in Healthcare, Second Edition

Author : Corinne M. Karuppan, PhD, CPIM,Nancy E. Dunlap, MD, PhD, MBA,Michael R. Waldrum, MD, MSc, MBA
Publisher : Springer Publishing Company
Page : 688 pages
File Size : 44,9 Mb
Release : 2021-12-07
Category : Medical
ISBN : 9780826147721

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Operations Management in Healthcare, Second Edition by Corinne M. Karuppan, PhD, CPIM,Nancy E. Dunlap, MD, PhD, MBA,Michael R. Waldrum, MD, MSc, MBA Pdf

This thoroughly revised and updated second edition of Operations Management in Healthcare: Strategy and Practice describes how healthcare organizations can cultivate a competitive lead by developing superior operations using a strategic perspective. In clearly demonstrating the "how-tos" of effectively managing a healthcare organization, this new edition also addresses the "why" of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together. This textbook encourages a hands-on approach and integrates mind maps to connect concepts, icons for quick reference, dashboards for measurement and tracking of progress, and newly updated end-of-chapter problems and assignments to reinforce creative and critical thinking. Written with the diverse learning needs in mind for programs in health administration, public health, business administration, public administration, and nursing, the textbook equips students with essential high-level problem-solving and process improvement skills. The book reveals concepts and tools through a series of short vignettes of a fictitious healthcare organization as it embarks on its journey to becoming a highly reliable organization. This second edition also includes a strong emphasis on the patient's perspective as well as expanded and added coverage of Lean Six Sigma, value-based payment models, vertical integration, mergers and acquisitions, artificial intelligence, population health, and more to reflect evolving innovations in the healthcare environment across the United States. Complete with a full and updated suite of Instructor Resources, including Instructor’s Manual, PowerPoints, and test bank in addition to data sets, tutorial videos, and Excel templates for students. Key Features: Demonstrates the "how-tos" of effectively managing a healthcare organization Sharpens problem-solving and process improvement skills through use of an extensive toolkit developed throughout the text Prepares students for Lean Six Sigma certification with expanded coverage of concepts, tools, and analytics Highlights new trends in healthcare management with coverage of value-based payments, mergers and acquisitions, population health, telehealth, and more Intertwines concepts with vivid vignettes to describe human dynamics, organizational challenges, and applications of tools Employs boxed features and YouTube videos to address frequently asked questions and real-world instances of operations in practice

Translation of Evidence Into Nursing and Health Care, Second Edition

Author : Kathleen M. White, PhD, RN, NEA-BC, FAAN,Sharon Dudley-Brown, PhD, RN, FNP-BC, FAAN, FAANP,Mary F. Terhaar, DNSc, RN
Publisher : Springer Publishing Company
Page : 430 pages
File Size : 41,7 Mb
Release : 2016-03-17
Category : Medical
ISBN : 9780826117830

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Translation of Evidence Into Nursing and Health Care, Second Edition by Kathleen M. White, PhD, RN, NEA-BC, FAAN,Sharon Dudley-Brown, PhD, RN, FNP-BC, FAAN, FAANP,Mary F. Terhaar, DNSc, RN Pdf

Designed as a textbook for the DNP curriculum and as a practical resource for more seasoned health professionals, this acclaimed text encompasses an interprofessional approach to translating evidence into nursing and health care practice that is useful for both clinical and nonclinical environments. The second edition presents new chapters, three of which feature additional approaches for translating evidence into practice, new methods of information technology for translation, and interprofessional collaboration and practice for translation and three that offer 19 exemplars that illustrate actual translation work within the areas of population health and specialty practice, and in the health care system. Consistently woven throughout are the themes of integration and application of knowledge into practice, leadership and evaluating change, leadership strategies for translation, and interprofessional applications across settings. Also included is new information about outcomes management for improvement of direct and indirect care. The second edition continues to deliver applicable theory and strategies to achieve improved outcomes, and meets the DNP core competency requirements. It features a variety of models for change as they relate to translation of research into practice. The text underscores the importance of translating evidence for use in practice to improve health care and health care delivery, and presents strategies to achieve this. It addresses the use of evidence to improve nursing education, discusses how to reduce the divide between researchers and policy makers, and presents expedients for overcoming resistance to change. Extensive lists of references, web links, and other resources enhance learning and support the development of the DNP core competencies. NEW TO THE SECOND EDITION: Addition of an esteemed co-editor Reorganized and revised for enhanced comprehension New chapters: Methods for Translation, Information Technology and Decision Support, Interprofessional Collaboration and Practice for Translation, and Data Management and Evaluation of Translation Three new exemplar chapters: Population Health Exemplars, Specialty Practice Exemplars, and Health Care System Exemplars Updated information on integration and application of knowledge into practice, leading and evaluating change, leadership strategies for translation, and interprofessional application across settings New coverage of outcomes management for improvement of direct and indirect care KEY FEATURES: Offers an in-depth guide for planning, implementing, and translating evidence Includes extensive references necessary for doctoral study Provides the perfect supplement for evidence-based practice materials that often have limited information or value for translation/implementation activities

Patient-Centered Healthcare

Author : Eldo Frezza
Publisher : CRC Press
Page : 286 pages
File Size : 50,7 Mb
Release : 2019-08-22
Category : Medical
ISBN : 9780429629532

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Patient-Centered Healthcare by Eldo Frezza Pdf

Patient-centered care is a way of thinking and doing things that considers patients partners in the development of a healthcare plan designed to meet their specific needs. It involves knowledge of the individual as a person and integrates that knowledge into their plan of care. Patient-centered care is central to the discussion of healthcare at the insurance and hospital-level. The quality of the service is evaluated more deeply from all the healthcare components, including insurance payments. It is the start of a new client- and patient-centered healthcare, which is based on a profound respect for patients and the obligation to care for them in partnership with them. Healthcare has been lacking a strategy to teach patients how to take care of themselves as much as they possibly can. In countries with socialized healthcare, patients don’t go to the emergency room unless it is necessary; they have a physician on call instead. This affords more personalized care and avoids patients getting lost in the hospital system. This book advocates the critical role of patients in the health system and the need to encourage healthy living. We need to educate patients on how to be more self-aware, giving them the tools to better understand what they need to do to achieve healthy lifestyles, and the protocols and policies to sustain a better life. Prevention has always been the pinnacle of medical care. It’s time to highlight and share this approach with patients and involve them as active participants in their own healthcare. This is the method on which to build the new healthcare for the next century.

Nursing Today - E-Book

Author : JoAnn Zerwekh,Ashley Garneau
Publisher : Elsevier Health Sciences
Page : 668 pages
File Size : 51,7 Mb
Release : 2017-02-01
Category : Medical
ISBN : 9780323474115

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Nursing Today - E-Book by JoAnn Zerwekh,Ashley Garneau Pdf

Loved for its humor, readability, and inviting cartoons, Nursing Today: Transitions and Trends, 9th Edition helps you prepare for the NCLEX-RN® Examination — while giving you valuable information to succeed in your professional career. It reflects current issues and trending topics that nurses will face, ensuring that you graduate not only with patient care skills, but also with career development skills such as resume writing, finding a job, and effective interviewing. This edition features test-taking tips for the NCLEX-RN® Examination and updated Evolve resources for students, including review questions and case studies. Thorough coverage of all the most important issues faced by the new nurse, preparing you for a professional career. An engaging approach features lively cartoons, chapter objectives, bibliographies, and colorful summary boxes. An emphasis on making the transition into the workplace is included in chapters such as NCLEX-RN and the New Graduate, Employment Considerations: Opportunities, Resumes, and Interviewing, and Mentorship and Preceptorship. Critical Thinking boxes in every chapter offer questions and exercises asking you to apply what you have learned to clinical practice. Evidence-Based Practice boxes, and evidence-based practice content throughout, focus your attention on the research evidence that supports clinical practice. Content on the role of nursing includes changes related to the BSN in 10 campaign and how these might affect entry into practice, as well as differentiated nursing practice models. Mentoring and preceptorship content discusses preceptorships as a capstone course versus a formalized preceptorship or nurse externship in which a student is employed by a healthcare facility, as well as the advantages of and tips for getting a nurse externship while in nursing school. NEW and UPDATED! Thoroughly updated content throughout with new information on areas such as: 2016 NCLEX test plan and pass/fail determinates by level of difficulty, interprofessional education, serious reportable events and never events, and nursing responsibilities in spiritual care. UPDATED! New content on leadership and followership features professional models of nursing practice like medical or health homes and nurse-managed health centers. EXPANDED! Added QSEN competencies related to effective communication, team building, evidence-based practice, patient safety, and quality assurance highlighted throughout. UPDATED and IMPROVED! Section restructuring makes this edition even easier to follow. UPDATED! Evolve resources for students include review questions and case studies.

Fundamentals of Nursing

Author : Carol Taylor,Pamela Lynn,Jennifer Bartlett
Publisher : Lippincott Williams & Wilkins
Page : 3745 pages
File Size : 45,5 Mb
Release : 2018-10-05
Category : Medical
ISBN : 9781496399854

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Fundamentals of Nursing by Carol Taylor,Pamela Lynn,Jennifer Bartlett Pdf

Publisher's Note: Products purchased from 3rd Party sellers are not guaranteed by the Publisher for quality, authenticity, or access to any online entitlements included with the product. Proven, approachable, and part of a complete course solution, Fundamentals of Nursing, 9th Edition, makes essential concepts accessible and help students develop the knowledge and clinical skills to succeed throughout their nursing education. This comprehensively enhanced edition equips students for today’s clinical environment with coverage of emerging practices and technology, new multimedia learning tools, and case studies that reflect the clinical application of chapter concepts and prepare students to excel throughout their nursing careers. Features New! Reflective Practice Leading to Personal Learning callouts cultivate a person-centered approach to nursing care. New! Clinical vignettes personalize the clinical application of concepts and integrate with vSim for Nursing for patient-specific reinforcement of commonly encountered scenarios and conditions. New! Technology Alerts familiarize students with emerging devices and software they’ll likely encounter in the clinical setting. New! Informatics chapter reflects the increasingly important role of data and information technology in patient care. New! QSEN boxes in every chapter help students ensure compliance with Quality and Safety Education for Nurses competencies. NEW! Legal Alerts help students ensure compliance with important laws and considerations related to clinical practice. New! Watch & Learn Videos clarify key concepts and procedures in engaging detail. Revised! Illustrated Concept Maps engage visual learners, simplify complex topics, and strengthen students’ clinical reasoning skills. Case scenarios in each chapter encourage holistic patient care and reflection on critical thinking questions.

Artificial Intelligence in Healthcare

Author : Adam Bohr,Kaveh Memarzadeh
Publisher : Academic Press
Page : 385 pages
File Size : 44,6 Mb
Release : 2020-06-21
Category : Computers
ISBN : 9780128184394

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Artificial Intelligence in Healthcare by Adam Bohr,Kaveh Memarzadeh Pdf

Artificial Intelligence (AI) in Healthcare is more than a comprehensive introduction to artificial intelligence as a tool in the generation and analysis of healthcare data. The book is split into two sections where the first section describes the current healthcare challenges and the rise of AI in this arena. The ten following chapters are written by specialists in each area, covering the whole healthcare ecosystem. First, the AI applications in drug design and drug development are presented followed by its applications in the field of cancer diagnostics, treatment and medical imaging. Subsequently, the application of AI in medical devices and surgery are covered as well as remote patient monitoring. Finally, the book dives into the topics of security, privacy, information sharing, health insurances and legal aspects of AI in healthcare. Highlights different data techniques in healthcare data analysis, including machine learning and data mining Illustrates different applications and challenges across the design, implementation and management of intelligent systems and healthcare data networks Includes applications and case studies across all areas of AI in healthcare data

Handbook of Research on Healthcare Administration and Management

Author : Wickramasinghe, Nilmini
Publisher : IGI Global
Page : 825 pages
File Size : 54,5 Mb
Release : 2016-08-23
Category : Medical
ISBN : 9781522509219

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Handbook of Research on Healthcare Administration and Management by Wickramasinghe, Nilmini Pdf

Effective healthcare delivery is a vital concern for citizens and communities across the globe. The numerous facets of this industry require constant re-evaluation and optimization of management techniques. The Handbook of Research on Healthcare Administration and Management is a pivotal reference source for the latest scholarly material on emerging strategies and methods for delivering optimal healthcare opportunities and solutions. Highlighting issues relating to decision making, process optimization, and technological applications, this book is ideally designed for policy makers, administrators, students, professionals, and researchers interested in achieving superior healthcare solutions.

Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications

Author : Management Association, Information Resources
Publisher : IGI Global
Page : 1596 pages
File Size : 43,9 Mb
Release : 2017-12-01
Category : Medical
ISBN : 9781522539278

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Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications by Management Association, Information Resources Pdf

The development of better processes to provide proper healthcare has enhanced contemporary society. By implementing effective collaborative strategies, this ensures proper quality and instruction for both the patient and medical practitioners. Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest scholarly material on emerging strategies and methods for delivering optimal healthcare and examines the latest techniques and methods of clinical science. Highlighting a range of pertinent topics such as medication management, health literacy, and patient engagement, this multi-volume book is ideally designed for professionals, practitioners, researchers, academics, and graduate students interested in healthcare delivery and clinical science.

The Role of the Pharmacist in Patient Care

Author : Abdul Kader Mohiuddin
Publisher : Universal-Publishers
Page : 690 pages
File Size : 49,9 Mb
Release : 2020
Category : Medical
ISBN : 9781627343084

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The Role of the Pharmacist in Patient Care by Abdul Kader Mohiuddin Pdf

The goal of a high quality, cost-effective and accessible health care for patients is achieved through constructing a team-based and patient-centered health care delivery system. The expanded role of pharmacists uplifts them to patient care from dispensing and manufacturing or marketing of drugs. Along with doctors and allied health professionals, pharmacists are increasingly recognized as an integral part of the patient care team. Furthermore, colleges of pharmacy need to revise and up-date their curricula to accommodate the progressively increasing development in the pharmaceutical education and the evolving new roles of practicing pharmacists in patient care settings. This book focuses on the expanded role of the pharmacists in total patient care including prescribing, dispensing, compounding, administering and monitoring of drugs at home, hospital, community, hospice, critical care, changeover and other care settings. The sector is emerging in both developed and under-developed countries. Overburdened by patient loads and the explosion of new drugs physicians turned to pharmacists more and more for drug information especially within institutional settings. And today’s patient care pharmacists are taking more interests in medication review and reconciliation, patient education and counseling, creating drug therapy regimen and monitoring compliance. The purpose of this book is to guide the pharmacists in their daily interactions with patients and to ensure collaboration with other health professionals. The contents are mostly based on recently published articles related to patient care, with most recent ideas and activities followed by the patient care pharmacists around the globe. However, a pharmacist implements the care plan in collaboration with other health care professionals and the patient or caregiver. Along with professional guidelines, the book discusses the concepts and best practices of patient interaction, patient rights, and ethical decision-making for the professional pharmacist, apprentice and student. In every chapter, the role of pharmacists in that chapter specific issues are detailed explicitly so that a professional pharmacist or a student can figure out his or her do’s and don’ts in that specific situation. Moreover, further reading references are listed as future recommendations. So, the book is an archive of potential references too. Among so many books about patient care, either doctors’ or nurses’ roles are highlighted. The proposed book highlights the pharmacists’ roles and responsibilities to the most, separated from those of doctors and nurses, with the most recent information obtained from most publications in several journals, books, bulletins, newsletter, magazines etc.