Conversational Dialogue Systems For The Next Decade
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Conversational Dialogue Systems for the Next Decade by Luis Fernando D'Haro,Zoraida Callejas,Satoshi Nakamura Pdf
This book compiles and presents a synopsis on current global research efforts to push forward the state of the art in dialogue technologies, including advances to the classical problems of dialogue management, language generation, question answering, human–robot interaction, chatbots design and evaluation, as well as topics related to the human nature of the conversational phenomena such as humour, social context, specific applications for e-health, understanding, and awareness
Conversational AI: Dialogue Systems, Conversational Agents, and Chatbots by Michael Mctear Pdf
This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.
Conversational AI for Natural Human-Centric Interaction by Svetlana Stoyanchev,Stefan Ultes,Haizhou Li Pdf
This book includes peer-reviewed articles from the 12th International Workshop on Spoken Dialogue System Technology, IWSDS 2021, Singapore. Nowadays, dialogue systems or conversational agents have become one of the most important mechanisms for human-computer or human-robot interaction that has been widely adopted as new paradigm for many applications, companies, and final users. On the other hand, recent advances in natural language processing, understanding and generation, as well as a continuous increasing computational power and large number of resources and data, have brought important and consistent improvements to the capabilities of dialogue systems enabling users to have more productive and enjoyable interactions. However, on the threshold of a new decade, the current state of the art shows important areas where improvements are needed such as incorporation of ground-based knowledge, personality, emotions, and adaptability, as well as automatic mechanisms for objective, robust and fast evaluations, especially in the context of developing social and e-health applications. In this 12th edition of the International Workshop on Spoken Dialogue Systems (IWSDS), “Conversational AI for natural human-centric interaction“ compiles and presents a synopsis on current global research efforts to push forward the state of the art in dialogue technologies, including advances to the classical problems of dialogue management, language generation and understanding, personalisation and generation, spokena and multimodal interaction, dialogue evaluation, dialogue modelling and applications, as well as topics related to chatbots and conversational agent technologies.
Reinforcement Learning for Adaptive Dialogue Systems by Verena Rieser,Oliver Lemon Pdf
The past decade has seen a revolution in the field of spoken dialogue systems. As in other areas of Computer Science and Artificial Intelligence, data-driven methods are now being used to drive new methodologies for system development and evaluation. This book is a unique contribution to that ongoing change. A new methodology for developing spoken dialogue systems is described in detail. The journey starts and ends with human behaviour in interaction, and explores methods for learning from the data, for building simulation environments for training and testing systems, and for evaluating the results. The detailed material covers: Spoken and Multimodal dialogue systems, Wizard-of-Oz data collection, User Simulation methods, Reinforcement Learning, and Evaluation methodologies. The book is a research guide for students and researchers with a background in Computer Science, AI, or Machine Learning. It navigates through a detailed case study in data-driven methods for development and evaluation of spoken dialogue systems. Common challenges associated with this approach are discussed and example solutions are provided. This work provides insights, lessons, and inspiration for future research and development – not only for spoken dialogue systems in particular, but for data-driven approaches to human-machine interaction in general.
Spoken Dialogue Systems by Kristiina Jokinen,Michael McTear Pdf
Considerable progress has been made in recent years in the development of dialogue systems that support robust and efficient human-machine interaction using spoken language. Spoken dialogue technology allows various interactive applications to be built and used for practical purposes, and research focuses on issues that aim to increase the system's communicative competence by including aspects of error correction, cooperation, multimodality, and adaptation in context. This book gives a comprehensive view of state-of-the-art techniques that are used to build spoken dialogue systems. It provides an overview of the basic issues such as system architectures, various dialogue management methods, system evaluation, and also surveys advanced topics concerning extensions of the basic model to more conversational setups. The goal of the book is to provide an introduction to the methods, problems, and solutions that are used in dialogue system development and evaluation. It presents dialogue modelling and system development issues relevant in both academic and industrial environments and also discusses requirements and challenges for advanced interaction management and future research. Table of Contents: Preface / Introduction to Spoken Dialogue Systems / Dialogue Management / Error Handling / Case Studies: Advanced Approaches to Dialogue Management / Advanced Issues / Methodologies and Practices of Evaluation / Future Directions / References / Author Biographies
Software Engineering and Formal Methods. SEFM 2022 Collocated Workshops by Paolo Masci,Cinzia Bernardeschi,Pierluigi Graziani,Mario Koddenbrock,Maurizio Palmieri Pdf
This volume constitutes the revised selected papers from the four workshops collocated with the 20th International Conference on Software Engineering and Formal Methods, SEFM 2022, held in Berlin, Germany, in September 2022. The 19 full papers presented together with 9 short papers in this volume were carefully reviewed and selected from a total of 39 submissions. The contributions that are collected in this volume have been selected from the presentations at the following workshops: AI4EA 2022: First Berlin Workshop on Artificial Intelligence for Engineering Applications; F-IDE 2022: 7th Workshop on Formal Integrated Development Environment; CoSim-CPS 2022: 6th Workshop on Formal Co-Simulation of Cyber-Physical Systems; CIFMA 2022: 4th International Workshop on Cognition: Interdisciplinary Foundations, Models and Applications.
Lifelong and Continual Learning Dialogue Systems by Sahisnu Mazumder,Bing Liu Pdf
This book introduces the new paradigm of lifelong and continual learning dialogue systems to endow dialogue systems with the ability to learn continually by themselves through their own self-initiated interactions with their users and the working environments. The authors present the latest developments and techniques for building such continual learning dialogue systems. The book explains how these developments allow systems to continuously learn new language expressions, lexical and factual knowledge, and conversational skills through interactions and dialogues. Additionally, the book covers techniques to acquire new training examples for learning new tasks during the conversation. The book also reviews existing work on lifelong learning and discusses areas for future research.
The NIPS '17 Competition: Building Intelligent Systems by Sergio Escalera,Markus Weimer Pdf
This book summarizes the organized competitions held during the first NIPS competition track. It provides both theory and applications of hot topics in machine learning, such as adversarial learning, conversational intelligence, and deep reinforcement learning. Rigorous competition evaluation was based on the quality of data, problem interest and impact, promoting the design of new models, and a proper schedule and management procedure. This book contains the chapters from organizers on competition design and from top-ranked participants on their proposed solutions for the five accepted competitions: The Conversational Intelligence Challenge, Classifying Clinically Actionable Genetic Mutations, Learning to Run, Human-Computer Question Answering Competition, and Adversarial Attacks and Defenses.
Transforming Conversational AI by Michael Frederick McTear,Marina Ashurkina Pdf
Acquire the knowledge needed to work effectively in conversational artificial intelligence (AI) and understand the opportunities and threats it can potentially bring. This book will help you navigate from the traditional world of dialogue systems that revolve around hard coded scripts, to the world of large language models, prompt engineering, conversational AI platforms, multi-modality, and ultimately autonomous agents. In this new world, decisions are made by a system that may forever remain a ‘black box’ for most of us. This book aims to eliminate unnecessary noise and describe the fundamental components of conversational AI. Past experiences will prove invaluable in constructing seamless hybrid systems. This book will provide the most recommended solutions, recognizing that it is not always necessary to blindly pursue new tools. Written in unprecedented and turbulent times for conversational interfaces you’ll see that despite previous waves of advancement in conversational technology, now conversational interfaces are gaining unparalleled popularity. Specifically, the release of ChatGPT in November 2022 by Open AI revolutionized the conversational paradigm and showed how easy and intuitive communication with a computer can be. Old professions are being disrupted, new professions are emerging, and even the most conservative corporations are changing their strategy and experimenting with large language models, allocating an unprecedented amount of budget to these projects. No one knows for sure the exact future of conversational AI, but everyone agrees that it’s here to stay. What You'll Learn See how large language models are constructed and used in conversational systems Review the risks and challenges of new technologies in conversational AI Examine techniques for prompt engineering Enable practitioners to keep abreast of recent developments in conversational AI Who This Book Is For Conversation designers, product owners, and product or project managers in conversational AI who wish to learn about new methods and challenges posed by the recent emergence in the public domain of ChatGPT. Data scientists, final year undergraduates and graduates of computer science
Future and Emergent Trends in Language Technology by José F. Quesada,Francisco-Jesús Martín Mateos,Teresa Lopez-Soto Pdf
This book constitutes the thoroughly refereed post-conference proceedings of the First International Workshop on Future and Emergent Trends in Language Technology, FETLT 2015, held in Seville, Spain, in November 2015. The 10 full papers presented together with 3 position papers and 7 invited keynote abstracts were selected from numerous submissions. The structure of the Workshop will feature a significant number of experts in language technologies and convergent areas. One objective will be the organization of forum sessions in order to review some of the current-trend research projects that are already addressing new methodological approaches and proposing solutions and innovative applications. A second major objective will be brainstorming sessions where representatives of the most innovative industrial sector in this area can present and describe the challenges and socio-economic needs of the present and immediate future. All researchers are invited to submit proposals that incorporate solid research and innovation ideas in the field of language technology and in connection with other convergent areas.
User Models in Dialog Systems by Alfred Kobsa,Wolfgang Wahlster Pdf
User models have recently attracted much research interest in the field of artificial intelligence dialog systems. It has become evident that flexible user-oriented dialog behavior of such systems can be achieved only if the system has access to a model of the user containing assumptions about his/her background knowledge as well as his/her goals and plans in consulting the system. Research in the field of user models investigates how such assumptions can be automatically created, represented and exploited by the system in the course of an "on-line" interaction with the user. The communication medium in this interaction need not necessarily be a natural language, such as English or German. Formal interaction languages are also permit ted. The emphasis is placed on systems with natural language input and output, however. A dozen major and several more minor user modeling systems have been de signed and implemented in the last decade, mostly in the context of natural-language dialog systems. The goal of UM86, the first international workshop on user model ing, was to bring together the researchers working on these projects so that results could be discussed and analyzed, and hopefully general insights be found, that could prove useful for future research. The meeting took place in Maria Laach, a small village some 40 miles south of Bonn, West Germany. 25 prominent researchers were invited to participate.
Future and Emerging Trends in Language Technology. Machine Learning and Big Data by José F Quesada,Francisco-Jesús Martín Mateos,Teresa López Soto Pdf
This book constitutes revised selected papers from the Second International Workshop on Future and Emerging Trends in Language Technology, FETLT 2016, which took place in Seville, Spain, in November 2016. The 10 full papers and 5 position papers presented in this volume were carefully reviewed and selected from 18 submissions. In 2016 the conference focused on Machine Learning and Big Data.
The Future of AI Dialogue: Advancements Inspired by LaMDA by StoryBuddiesPlay Pdf
LaMDA: A Game-Changer in AI Dialogue and Search LaMDA, Google's groundbreaking research in AI conversation technology, is transforming the way we interact with machines. This book delves into LaMDA's capabilities, exploring its ability to understand user intent, navigate natural language nuances, and leverage real-world knowledge. Discover how LaMDA paves the way for a future of personalized interactions, conversational search, and enhanced human-AI collaboration. Unveiling the Potential of AI Dialogue Systems This comprehensive guide explores the exciting possibilities unlocked by LaMDA. Learn how AI assistants can become more personalized, understand complex requests through multimodal communication, and revolutionize information retrieval with conversational search. See how LaMDA can become a valuable collaborator, assisting with creative endeavors, scientific discovery, and informed decision-making. A Look at the Road Ahead: Responsible Development and Collaboration The book acknowledges the importance of responsible development and collaboration to ensure a positive future with AI. It emphasizes addressing ethical considerations like bias and privacy, while promoting transparency and explainability in AI decision-making. Explore the crucial role of a human-centric approach, where AI augments human capabilities and fosters a collaborative future. Embrace the Future of AI Dialogue: A Call to Action This book concludes with a call to action, urging readers to engage in shaping the responsible development of AI. It highlights the importance of open discussions, ethical practices, and collaboration between researchers, developers, and the public. By working together, we can ensure that LaMDA's potential translates into a brighter future filled with progress and positive change.
Spoken Dialogue Technology by Michael F. McTear Pdf
Spoken Dialogue Technology provides extensive coverage of spoken dialogue systems, ranging from the theoretical underpinnings of the study of dialogue through to a detailed look at a number of well-established methods and tools for developing spoken dialogue systems. The book enables students and practitioners to design and test dialogue systems using several available development environments and languages, including the CSLU toolkit, VoiceXML, SALT, and XHTML+ voice. This practical orientation is usually available otherwise only in reference manuals supplied with software development kits. The latest research in spoken dialogue systems is presented along with extensive coverage of the most relevant theoretical issues and a critical evaluation of current research prototypes. A dedicated web site containing supplementary materials, code, links to resources will enable readers to develop and test their own systems (). Previously such materials have been difficult to track down, available only on a range of disparate web sites and this web site provides a unique and useful reference source which will prove invaluable.
