Coping With Toxic Managers Subordinates And Other Difficult People

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Coping with Toxic Managers, Subordinates --and Other Difficult People

Author : Roy H. Lubit
Publisher : FT Press
Page : 408 pages
File Size : 45,6 Mb
Release : 2004
Category : Business & Economics
ISBN : 0131409956

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Coping with Toxic Managers, Subordinates --and Other Difficult People by Roy H. Lubit Pdf

The author shows how to use emotional intelligence tactics to survive when dealing with toxic managers and other impossible people in the workplace.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
Page : 306 pages
File Size : 51,5 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181818

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Mean Girls at Work: How to Stay Professional When Things Get Personal

Author : Katherine Crowley,Kathi Elster
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 41,8 Mb
Release : 2012-11-02
Category : Business & Economics
ISBN : 9780071802055

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Mean Girls at Work: How to Stay Professional When Things Get Personal by Katherine Crowley,Kathi Elster Pdf

One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

The Toxic Boss Survival Guide - Tactics for Navigating the Wilderness at Work

Author : Craig Chappelow,Peter Ronayne,Bill Adams
Publisher : Center for Creative Leadership
Page : 84 pages
File Size : 51,6 Mb
Release : 2018-04-04
Category : Business & Economics
ISBN : 9781604917642

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The Toxic Boss Survival Guide - Tactics for Navigating the Wilderness at Work by Craig Chappelow,Peter Ronayne,Bill Adams Pdf

Chances are, you already know what it’s like to work for a toxic boss. You know they suck the air out of a room and the life out of their employees, and you don’t need a research report to tell you that working for one is a nightmare. If this sounds like your current reality, and you want help, this book is for you. The Toxic Boss Survival Guide can help you analyze your immediate situation, create a workable survival plan that fits your situation, and carry it out (including abandoning the situation, if that is what it takes to survive).

The Talented Manager

Author : A. Furnham
Publisher : Springer
Page : 238 pages
File Size : 42,6 Mb
Release : 2012-02-21
Category : Business & Economics
ISBN : 9780230369764

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The Talented Manager by A. Furnham Pdf

In this new collection of articles on talent acquisition and retention, Adrian Furnham, author of The Elephant in the Boardroom , offers an engaging and witty look into the world of the talented manager. Based on solid research this book offers a substantial introduction to the importance of talent in the workplace.

151 Quick Ideas to Deal with Difficult People

Author : Carrie Mason-Draffen
Publisher : Red Wheel/Weiser
Page : 190 pages
File Size : 55,6 Mb
Release : 2007-01-01
Category : Business & Economics
ISBN : 9781564149381

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151 Quick Ideas to Deal with Difficult People by Carrie Mason-Draffen Pdf

Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.

Powerful Phrases for Dealing with Difficult People

Author : Renee Evenson
Publisher : AMACOM
Page : 242 pages
File Size : 54,9 Mb
Release : 2013-10-15
Category : Business & Economics
ISBN : 9780814432990

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Powerful Phrases for Dealing with Difficult People by Renee Evenson Pdf

The key to a harmonious work environment is not by working among people with similar personalities whom you never clash with. Instead, learning to interact effectively with difficult coworkers is essential for success. Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal communication skills to back up your words Sample dialogues that demonstrate how phrasing improves interactions A five-step process for moving from conflict to resolution “Why This Works” sections that provide detailed explanations Button-pushing situations are going to come up today at work--and tomorrow too. Don’t let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!

How to Deal With Difficult People

Author : Gill Hasson
Publisher : John Wiley & Sons
Page : 215 pages
File Size : 44,6 Mb
Release : 2015-01-07
Category : Family & Relationships
ISBN : 9780857085672

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How to Deal With Difficult People by Gill Hasson Pdf

DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

How to Deal with Difficult People at Work, at Home & at Play

Author : Irina Bristow
Publisher : Zee Publishing
Page : 62 pages
File Size : 45,5 Mb
Release : 2022-12-30
Category : Business & Economics
ISBN : PKEY:6610000429066

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How to Deal with Difficult People at Work, at Home & at Play by Irina Bristow Pdf

"The Guaranteed Methods For Managing That Jerk Who's Always Giving You A Hard Time!" Have you about had it? You just want to have your peace of mind, free from that jerk bothering you? If you're looking for a book that will teach you how to deal with difficult people in your life, ` How to Deal with Difficult People at Work, at Home & at Play' is the perfect choice. This book is filled with tips, techniques and strategies that will help you to deal with these people in a more productive and positive way. With its easy-to-read style and concise explanations, this is the perfect guide for anyone who wants to improve their relationships with others. This is the ultimate book to managing difficult people! With the help of this book, you'll be able to handle anything that comes your way. From dealing with jerks at work to dealing with demanding friends and family, we have you covered. We teach you how to deal with difficult people in a way that is respectful and civil. Armed with the knowledge you'll need, you'll be able to rise above any situation and come out on top. Order your copy today and be on your way to a stress-free life! In this book you'll learn about: Passive behavior Openly aggressive and hostile behavior Toxic workplace Jealous coworkers Difficult Managers and Bosses Handling controlling superiors and peers Handling difficult subordinates Type of boundaries Enforce boundaries Unhealthy boundary indicators Be firm and determined Establish new boundaries that respect you Actions to set boundaries Difficult People: How To Handle Them Do not lose yourself in a relationship Standing up for yourself Pick your battles Avoiding conflicts Do not get rattled easily Show compassion Handling conflicts Analyze your behavior Do a self-check Knowing you are a difficult person Managing The Conflict You Caused You feel that everyone is against you Make amends when you're ready Deal with your emotions first What you can control in conflicts Dealing with conflicts in the workplace Correct miscommunications Follow a strategy Negotiation Arbitration Mediation Do not downplay the problem Embrace conflicts Conflicts In Relationships Make compromises Remain calm and respectful Modeling Withholding attention Reinforce good behavior Conflict resolution on children When To Get Help How to avoid being exploited by others Being a people-pleaser Being passive A yes-person Getting a difficult person to realize their behavior is wrong Gather evidence A guide to assertiveness Repetition of the argument is necessary Be confident Building respect with difficult people Influence others Put yourself in charge And much, much more... Grab your copy today!

Toxic Workplace!

Author : Mitchell Kusy,Elizabeth Holloway
Publisher : John Wiley & Sons
Page : 239 pages
File Size : 40,8 Mb
Release : 2009-04-01
Category : Business & Economics
ISBN : 9780470464601

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Toxic Workplace! by Mitchell Kusy,Elizabeth Holloway Pdf

“The day this person left our company is considered an annual holiday!” THIS QUOTE, taken from Kusy and Holloway’s research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations. Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others’ thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement. Kusy and Holloway’s research reveals the warning signs that indicate a serious behavioral problem and identifies how this toxicity spreads in systems with long-term effects on organizational climate, even after the person has left. Their two-year, cutting-edge research study provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a systems perspective with practical relevance in real work situations. You’ll learn how to identify the toxic personality and describe the leader reactions and approaches that typically don’t work. Toxic Workplace! provides hands-on approaches that work with research-based strategies at the individual, team, and organizational level.Toxic Workplace! will provide new insights on how leaders lead, how organizational cultures sustain themselves, and how teams deal with toxic personalities.

Set-up-to-Fail Syndrome

Author : Jean-Francois Manzoni,Jean-Louis Barsoux
Publisher : Harvard Business Review Press
Page : 212 pages
File Size : 43,5 Mb
Release : 2007-02-01
Category : Business & Economics
ISBN : 9781633690387

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Set-up-to-Fail Syndrome by Jean-Francois Manzoni,Jean-Louis Barsoux Pdf

Do you have an employee whose performance keeps deteriorating—despite your close monitoring? Brace yourself: You may be at fault—by unknowingly triggering the set-up-to-fail syndrome. Perhaps things started off swimmingly. But then something--a missed deadline, a lost client—made you question the person's performance. You began micromanaging him. Suspecting your reduced confidence, he started doubting himself—and stopped giving his best. You viewed his new behavior as additional proof of mediocrity, and tightened the screws further. In The Set-Up-to-Fail Syndrome, Jean-Francois Manzoni and Jean-Louis Barsoux show how this insidious cycle hurts everyone: employees stop volunteering ideas, preventing your organization from getting the most from them; you lose energy to attend to other activities; and your reputation suffers as other employees deem you unfair. Team spirit wilts as targeted performers are alienated. But the set-up-to-fail syndrome doesn't have to happen. The authors provide preventive measures, such as loosening the reins as new employees master their jobs. If the syndrome has already erupted, Manzoni and Barsoux explain how to discuss the dynamic with your employee and reverse the cycle.

Managing Up

Author : Rosanne Badowski,Roger Gittines
Publisher : Currency
Page : 240 pages
File Size : 54,7 Mb
Release : 2003-03-18
Category : Business & Economics
ISBN : 9780385508827

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Managing Up by Rosanne Badowski,Roger Gittines Pdf

Everyone has a boss. And anyone who has aspired to move up the corporate ladder knows that their relationship with those they report to is crucial. In Managing Up Rosanne Badowski offers a straightforward, entertaining, no-holds-barred account of what it takes to make your relationship with your boss work to your advantage, no matter where you stand in the corporate hierarchy. Told through rich, colorful anecdotes about her years spent working with one of the smartest, most demanding and dynamic business leaders of the twentieth century, legendary GE CEO Jack Welch, Badowski reveals the secrets to career success she has gleaned over the years. At heart, it’s about working with the person above you to create a productive and effective partnership. Everyone is a manager, in one way or another, Badowski points out. She discusses first-hand what it’s like to have to be a mind reader, to anticipate the future, to plan for the unexpected, and to perform the impossible. With refreshing candor and a hint of attitude, Badowski’s advice is unlike any other. She advises us that “Impatience is a virtue,” to “Have no shame,” and to “Beware the too-quiet office.” Having worked in one of the most challenging, high-profile corporate environments anywhere, no one knows more about prioritizing, about making decisions on behalf of your boss, about sifting through a daily barrage of data and information, about multitasking at warp speed, and exhibiting grace under fire. Ultimately, Badowski says, excelling at what you do is about a shared passion for the job. Managing Up is an invaluable guide for managing your career and juggling responsibilities with finesse and confidence. It should become a management bible for anyone hoping to get ahead in their profession.

Wait, I'm Working With Who?!?

Author : Peter Economy
Publisher : Red Wheel/Weiser
Page : 226 pages
File Size : 43,6 Mb
Release : 2021-04-01
Category : Business & Economics
ISBN : 9781632657503

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Wait, I'm Working With Who?!? by Peter Economy Pdf

This is the go-to guide on working with anyone in your office—from the difficult or negative to the toxic and destructive—whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive. Who hasn’t had to deal with a jerk at work? Whether it’s a toxic team member who loves nothing more than to suck the life and excitement out of her colleagues, the difficult coworker who isn’t happy unless the office is filled with mayhem and drama, or a bad boss who causes his employees to constantly dream of telling him to “Take this job and shove it!”, we’ve all had to deal with people on the job we would rather not. Wait, I’m Working with Who?!? is the essential guide to identifying and dealing with jerks at work, including bad bosses, troublemaking coworkers, lazy and time-sucking team members, and toxic people of all sorts. This book covers the negative impact that problematic coworkers have on the workplace—lost productivity, high turnover, a company culture of ambivalence or defeat—and catalogs 16 specific species. It then goes on to share detailed steps for dealing with these characters—whether you’re an employee or a manager. The information and strategies in these chapters will be immediately actionable and profoundly helpful. Based on proven approaches and the latest research and advice of workplace experts, Wait, I’m Working with Who?!? provides readers with concrete, unambiguous advice on how to deal with and neutralize the negative people in their work lives.

How to Deal with Difficult People at Work

Author : Joshua Strachan
Publisher : ZeroNever
Page : 48 pages
File Size : 46,8 Mb
Release : 2024-05-07
Category : Business & Economics
ISBN : 8210379456XXX

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How to Deal with Difficult People at Work by Joshua Strachan Pdf

There are difficult people everywhere. If you do not have them as a part of the family, you will meet them in school, at work, or in church. Though their presence is almost universal, it does not make dealing with them a common commodity. One has to consciously learn how to adjust his life to relate with them without becoming excessively damaged. A toxic workplace is not one that ends only in the office. It will follow you home and affect the way you eat, sleep, and even affect the relationship you have with your family. It causes negativity, unrest, unnecessary competition, and demands for high turnover. When the day is over, you end up dealing with sickness, the kind that should have never come. The most common result of a toxic workplace is stress and low energy that may disrupt your daily activities. At work, you may find a colleague that is manipulative, bugging, or emotionally draining. Failing to address this matter well can put you at risk of losing your job. Let this book be the help you have so sought.

Weirdos in the Workplace

Author : John Putzier
Publisher : Financial Times/Prentice Hall
Page : 232 pages
File Size : 45,6 Mb
Release : 2004
Category : Business & Economics
ISBN : PSU:000054293786

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Weirdos in the Workplace by John Putzier Pdf

Like it or not, as modern culture embraces the individual, weirdos--anyone different from you!-become more commonplace. Putzier explains how managers can harness the natural weirdness often found in high performers at every level, while curbing behavior thats disruptive. Includes real-world case studies to illustrate the legal, human resources, and business ramifications of unusual behavior in the workplace, and which solutions are most effective. [publisher web site].