Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield Pdf
Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler Pdf
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Crucial Accountability by Joseph Grenny,Kerry Patterson,Ron McMillan,David Maxfield,Al Switzler Pdf
Offering the tools for improving relationships in the workplace and in life; this book teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and; in fact; even strengthens it. --
Change Anything by Kerry Patterson,Joseph Grenny,David Maxfield,Ron McMillan,Al Switzler Pdf
A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides? Based upon the latest research in a number of psychological and medical fields, the authors of Change Anything will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. Change Anything shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Joseph Grenny,Kerry Patterson,Ron McMillan,Al Switzler,Emily Gregory Pdf
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Accountability is not a way of doing. Accountability is a way of thinking. Those who achieve greatness know true accountability makes all the difference between success and failure. Based on extensive interviews with accountable leaders—from Fortune 500 CEOs to Hall of Fame athletes—No More Excuses identifies the five accountabilities of successful people and organizations. These tenets encourage accountability in others and performance at the highest level. When you willingly accept and embrace the five accountabilities, you encourage accountability in others and empower your teams to achieve at the highest level. The result is an organization focused on its fundamental values and committed, at the individual level, to achieving critical strategic goals. Whether you are a business owner, a top executive, or a team leader, accountability starts with you and trickles down to everyone else. If you want to build an organization that achieves its goals and beats the competition it is time for No More Excuses.
Accountability: The Key to Driving a High-Performance Culture by Greg Bustin Pdf
Best practices for using accountability, trust, and purpose to turn your long-term vision into reality Accountability explains why the “carrot-and-stick” approach doesn’t work—and describes how to build and sustain a culture based on shared beliefs, positive action, and internal leadership development. The author’s conclusions are based on data resulting from his work with more than 3,000 executives worldwide, plus exclusive interviews with Fortune's Most Admired Companies and Best Places to Work. Greg Bustin has written a monthly bulletin about leadership and accountability that goes to more than 4,000 managers/executives. He speaks about 50 times per year in the U.S., Canada, and the UK and is one of the top-rated Vistage speakers. He also gives workshops and webinars on planning, execution, and accountability to business owners and leaders in the U.S. and Canada.
Has your doctor ever prescribed you some bug-juice? Or sent you to the rheumaholiday department? Have you ever read an article full of anecdata or reviewphemisms? Do you think you work in an adhocracy, for a seagull manager? Every workplace has its own words and phrases, from the Smurf juice used to clean plane toilets to the Peckham Rolexes, worn by criminals on release from prison. For Terms of Employment, Charlie Croker has patrolled hospital corridors, hung out by office water-coolers and lingered in shops to listen in on the conversations that only take place at work, gathering together the jargon we all use, often without thinking. Whether you're a white wig (new barrister), a heatseeker (ambitious employee) or an entreprenerd (geeky IT pioneer) Terms of Employment is an invaluable - and entertaining - guide.
How to Be Accountable by Joe Biel,Faith G. Harper, PhD, LPC-S, ACS, ACN Pdf
Accountability means accepting responsibility for your actions and repairing any harm you have done. This book can be used by anyone who is ready to do the work to change toxic behaviors and patterns, from quitting smoking to atoning for abuse or crimes. At its heart, accountability is understanding that your actions do not always have the impact that you intend. Sometimes this is as simple as getting to know yourself and apologizing. Sometimes it’s a years-long process to recognize the motivations and behaviors that you see inside yourself and feel like you have no control over. Ultimately, accountability is something we each must choose for ourselves; nobody else can do it for us. The results can be unexpected and transformative, and improve your friendships, relationships, work, and community; most of all it's about coming to peace with yourself. The authors share tough lessons learned through many years of personal and professional experience. This book will walk you through your own head to understand your own patterns and behaviors, untangle them, and live the kind of life you want.
A frank, practical, and uplifting guide for anyone living in the shadow of a powerful mate. Former NBA wife and marriage and family therapy intern Angela Wilder knows all about living with a powerful mate. Through her own experiences and those of her many clients and even many friends, she has come to recognize the signs of what she calls Powerful Mate Syndrome: - a belief that a partner's work, interests, and personality should come before one's own - a lack of self-worth, identity, and joyful self-expression - a loss of financial and decision-making power - a fear of questioning, challenging, or disagreeing with one's "powerful mate" for fear of losing what is good (or even not so good) about the relationship In this warm, supportive, and refreshingly tell-it-like-it-is book, Angela Wilder helps readers understand how they got to this destructive power imbalance in their relationship (hint: it's NOT all the other person's fault!), and she charts a simple, step-by-step path to a healthier sense of self, and a more balanced, healthy, and fulfilling relationship. Complete with insightful and revealing quizzes, checklists, and exercises, and generously offering personal and professional anecdotes to help explain Powerful Mate Syndrome ("the other PMS"), this one-of-a-kind guide will introduce you to your "Reality Godmother" - and offer hope, and concrete solutions, for anyone who lives in the reflected glory of a powerful mate.
Influencer: The New Science of Leading Change, Second Edition by Joseph Grenny,Kerry Patterson,David Maxfield,Ron McMillan,Al Switzler Pdf
CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer. PRAISE FOR INFLUENCER: "AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference." -- Muhammad Yunus, Nobel Peace Prize Winner "Influencing human behavior is one of the most difficult challenges faced by leaders. This book provides powerful insight into how to make behavior change that will last." -- Sidney Taurel, Chairman and Chief Executive Officer, Eli Lilly and Company "If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Whether dealing with a recalcitrant teen, doggedly resistant coworkers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide you in making the changes that put you in the driver's seat." -- Deborah Norville, anchor of Inside Edition and bestselling author
Some children are prone to a particular kind of aggression when they are with their peers. For these children, any harm done to them—even something as inconsequential as a jostle in the lunch line—is perceived as intentional. Their style of social information processing, termed “hostile attributional bias,” increases the likelihood of retaliating with excessive and inappropriate physical aggression. In this valuable book, parents and professionals who work with children will learn what can be done to better understand and control children’s aggression. Beginning with a reader-friendly review of the literature, Cynthia Hudley underscores the substantial risks of long-term problems for elementary-school-age children who demonstrate aggressive behavior. Then, drawing on her work as founder of a successful school intervention program, the BrainPower Program, Hudley describes methods for reducing children’s peer-directed aggression. She concludes with a discussion of the importance of broad social contexts in supporting nonaggressive behavior.
Qualities of Life by Commission on Critical Choices for Americans Pdf
"Quality of life" is an awesomely sweeping concept, involving all those concerns traditionally associated with "standard of living" and the much more amorphous questions of attitude, value, meaning and purpose. There is no GNP for measuring the quality of life. To define it for an individual is most difficult; to define it for the life of a society, perhaps impossible. In a nation that has prized diversity, each person pursues happiness in very different ways. The essays in this volume cover both the philosophic perceptions so deeply infused with the quality of life and the more pragmatic elements which most people recognize as being in some way related to quality. The contributors ask: What is the quality of life? How is it perceived? What contributes to it? Can quality be measured? They offer a detailed analysis of the measurement of quality: a place to live; a job to earn one's keep; education to prepare for life; health to maintain it; a life of dignity and identity after one leaves the work force, as well as the institutional arrangements through which all of this will or will not be accomplished. The work is a stimulating, thought-provoking examination of an area of great concern in America today. The goal of quality in the lives of all Americans deserves all the inventiveness and courage of which this nation is capable. -- Provided by publisher
Susan McRae,European Foundation for the Improvement of Living and Working Conditions
Author : Susan McRae,European Foundation for the Improvement of Living and Working Conditions Publisher : Unknown Page : 80 pages File Size : 47,9 Mb Release : 1995 Category : Part-time employment ISBN : UVA:X002696637
Part-time Work in the European Union by Susan McRae,European Foundation for the Improvement of Living and Working Conditions Pdf
Recoge: 1. Part-time work and women - 2. The report - 3. The surveys - 4. A European perspective - 5. Women's workplaces - 6. Men part-time workers - 7. Part-time strategies - 8. Advantages for employers - 9. From ful-time to part-time hours - 10. From part-time to full-time hours - 11. Working hours - 12. Managers' attitudes - 13. Employee representatives.
