Cruise Management

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Cruise Operations Management

Philip Gibson
Cruise Operations Management Book PDF

Author : Philip Gibson
Publisher : Routledge
Page : 216 pages
File Size : 40,7 Mb
Release : 2006-08-11
Category : Business & Economics
ISBN : 9781136412776

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Cruise Operations Management by Philip Gibson Pdf

Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as: · The history and image of cruising · How to design a cruise and itinerary planning · Roles and responsibilities on a cruise ship · Customer service systems and passenger profiles · Managing food and drink operations onboard · Health, safety and security Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.

Cruise Management

Alexis Papathanassis,Michael H. Breitner,Cornelia Schoen
Cruise Management Book PDF

Author : Alexis Papathanassis,Michael H. Breitner,Cornelia Schoen
Publisher : Springer Science & Business Media
Page : 249 pages
File Size : 48,8 Mb
Release : 2011-11-03
Category : Business & Economics
ISBN : 9783834971593

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Cruise Management by Alexis Papathanassis,Michael H. Breitner,Cornelia Schoen Pdf

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Cruise Operations Management

Philip Gibson
Cruise Operations Management Book PDF

Author : Philip Gibson
Publisher : Elsevier
Page : 193 pages
File Size : 49,5 Mb
Release : 2006
Category : Cruise lines
ISBN : 9780750678353

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Cruise Operations Management by Philip Gibson Pdf

'Cruise Operations Management' provides a contextualised overview of hospitality services for the cruise industry. The book looks into management issues providing a practical guide for both students and professionals alike.

The Business and Management of Ocean Cruises

Michael Vogel, Alexis Papathanassis and Ben Wolber
The Business and Management of Ocean Cruises Book PDF

Author : Michael Vogel, Alexis Papathanassis and Ben Wolber
Publisher : CABI
Page : 275 pages
File Size : 54,7 Mb
Release : 2012
Category : Cruise lines
ISBN : 1845938461

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The Business and Management of Ocean Cruises by Michael Vogel, Alexis Papathanassis and Ben Wolber Pdf

This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes four chapters that address issues of significance for corporate managers in the cruise sector. Part III (chapters 9-11) deal with aspects of the marketing mix employed by cruise lines to attract passengers and fill their ships. Part IV (chapters 12-15) is concerned with managerial functions related directly to the cruise product. Part V (chapters 16-19) focuses on operational management functions on board cruise ships. The final Part VI (chapter 20) looks at future development possibilities for the cruise sector.

The Business and Management of Ocean Cruises

Michael Vogel,Alexis Papathanassis,Ben Wolber
The Business and Management of Ocean Cruises Book PDF

Author : Michael Vogel,Alexis Papathanassis,Ben Wolber
Publisher : CABI
Page : 291 pages
File Size : 52,6 Mb
Release : 2012
Category : Business & Economics
ISBN : 9781845938451

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The Business and Management of Ocean Cruises by Michael Vogel,Alexis Papathanassis,Ben Wolber Pdf

After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines social, technological and natural systems to form its products, cruise tourism is an increasingly attractive area of study; particularly with regards to the managerial challenges posed by the interaction of these systems. This book brings together industry know-how, managerial experience and academic rigour to cover some of the most important and interesting managerial challenges associated with ocean cruises.

Cruise Operations Management

Philip Gibson,Richard Parkman
Cruise Operations Management Book PDF

Author : Philip Gibson,Richard Parkman
Publisher : Routledge
Page : 380 pages
File Size : 53,7 Mb
Release : 2018-09-25
Category : Travel
ISBN : 9781351379533

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Cruise Operations Management by Philip Gibson,Richard Parkman Pdf

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike. Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include: New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies A new chapter on 'Leadership in the cruise industry' New international case studies throughout to provide a real-world insight into the industry Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

Cruise Business Development

Alexis Papathanassis
Cruise Business Development Book PDF

Author : Alexis Papathanassis
Publisher : Springer
Page : 278 pages
File Size : 42,7 Mb
Release : 2016-04-20
Category : Business & Economics
ISBN : 9783319273532

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Cruise Business Development by Alexis Papathanassis Pdf

This book addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a strictly company-level, product- or service-focused tactical task to an industry-wide strategic challenge, and analyses the role of intangible reputational aspects of cruise experiences, as well as peripheral components and stakeholders, as increasingly important factors for customer acquisition and retention. Safety and risk issues are a central theme, as well as the cruise sector’s environmental and socio-economic impacts. Lastly, the book considers the increasing size of cruise vessels and the accompanying standardisation of facilities and itineraries, in conjunction with the hybridisation of cruise passengers in connection with expanding the competitive boundaries and intensity of competition in the cruise sector. The book approaches these issues as more than a mere public relations campaign, recognising the fact that they have since become the very essence of strategic cruise business development.

Cruise Ship Tourism, 2nd Edition

Ross Dowling,Clare Weeden
Cruise Ship Tourism 2nd Edition Book PDF

Author : Ross Dowling,Clare Weeden
Publisher : CABI
Page : 621 pages
File Size : 40,6 Mb
Release : 2017-01-25
Category : Business & Economics
ISBN : 9781780646084

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Cruise Ship Tourism, 2nd Edition by Ross Dowling,Clare Weeden Pdf

Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.

Cruise Operations Management

Philip Gibson
Cruise Operations Management Book PDF

Author : Philip Gibson
Publisher : Routledge
Page : 379 pages
File Size : 50,5 Mb
Release : 2012-02-01
Category : Travel
ISBN : 9781136472695

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Cruise Operations Management by Philip Gibson Pdf

Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. Since the first edition of this book, there have been many important developments in the industry and this new edition features revised chapters on: contemporary cruise operations cruise geography itinerary planning health, safety and security maritime issues and legislation. In addition, there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students. Cruise Operations Management presents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated with cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. They include 'Roles and Responsibilities on a Cruise Ship', 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard'. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.

Managing, Marketing, and Maintaining Maritime and Coastal Tourism

Morais de Brito, Mónica,Dias, Alvaro,Patuleia, Mafalda
Managing Marketing and Maintaining Maritime and Coastal Tourism Book PDF

Author : Morais de Brito, Mónica,Dias, Alvaro,Patuleia, Mafalda
Publisher : IGI Global
Page : 325 pages
File Size : 43,8 Mb
Release : 2019-11-29
Category : Business & Economics
ISBN : 9781799815242

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Managing, Marketing, and Maintaining Maritime and Coastal Tourism by Morais de Brito, Mónica,Dias, Alvaro,Patuleia, Mafalda Pdf

The extraordinary beauty, cultural wealth, and diversity of EU's coastal areas have designated them as one of the preferred destinations for many holiday-goers. The numerous businesses that operate in these heavily traveled areas have to struggle with other similarly-minded companies and with providing sustainable practices for the people and surrounding area. Managing, Marketing, and Maintaining Maritime and Coastal Tourism is a pivotal reference source that provides vital material on the application of multidisciplinary and interdisciplinarity logic surrounding sea tourism. While highlighting topics such as destination marketing, event management, and global business, this publication explores the dynamic capabilities and the methods of overall management of hospitality by the sea. This book is ideally designed for marketers, advertisers, tour directors, cruise directors, travel agents, port managers, coastal cities managers, event coordinators, academics, students, researchers, policymakers, public managers, and tourism entrepreneurs.

Cruise Sector Challenges

Philip Gibson,Alexis Papathanassis,Petra Milde
Cruise Sector Challenges Book PDF

Author : Philip Gibson,Alexis Papathanassis,Petra Milde
Publisher : Springer Science & Business Media
Page : 255 pages
File Size : 51,6 Mb
Release : 2011-11-19
Category : Business & Economics
ISBN : 9783834968715

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Cruise Sector Challenges by Philip Gibson,Alexis Papathanassis,Petra Milde Pdf

This textbook presents a compendium of important issues that were discussed at the 2nd International Cruise Conference in Plymouth (UK) between the 18th and 20th February 2010. The focus of the conference was to consider emerging issues, problems and solutions for the cruise industry at a time when trading conditions were perceived to be highly volatile.

Cruising in the Global Economy

Christine B.N. Chin
Cruising in the Global Economy Book PDF

Author : Christine B.N. Chin
Publisher : Routledge
Page : 223 pages
File Size : 49,5 Mb
Release : 2016-12-05
Category : Political Science
ISBN : 9781351947176

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Cruising in the Global Economy by Christine B.N. Chin Pdf

The business of cruise tourism in recent years has commanded news media attention especially on issues of environmental pollution, passenger safety and worker rights, yet consumer interest in cruise vacations has not been adversely affected by negative publicity and it continues to grow at an average of 8-9% per annum. This unique mode of business focusing on the production and consumption of pleasure at sea and on land offers us an unprecedented opportunity to analyze the manner in which ongoing economic restructuring processes to bring about free markets in goods, services and labour can and does involve both life on land and at sea. This interdisciplinary analysis elicits an examination of states' relationship to the maritime regulatory structure governing ship ownership, management and operations, cruise lines' business strategies, development of port communities to capture cruise-related revenue, changing leisure consumption patterns and meanings, and the employment of foreign migrant workers as seafarers.

Cruise Tourism and Society

Alexis Papathanassis,Tihomir Lukovic,Michael Vogel
Cruise Tourism and Society Book PDF

Author : Alexis Papathanassis,Tihomir Lukovic,Michael Vogel
Publisher : Springer Science & Business Media
Page : 199 pages
File Size : 53,9 Mb
Release : 2012-12-21
Category : Business & Economics
ISBN : 9783642329920

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Cruise Tourism and Society by Alexis Papathanassis,Tihomir Lukovic,Michael Vogel Pdf

​The growth and increased popularity of cruises is accompanied by a number of sustainability issues concerning the environment, the port economies and societies; on board and at shore. The sustainability imperative ultimately leads to operational, economical as well as image-related challenges for the sector's decision-makers and stakeholders. This collection of peer-reviewed papers, presented during the 3rd International Cruise Conference (Dubrovnik, Croatia), seeks to address those issues and contribute to their management in the mid-term.

Tourism, Transport and Travel Management

M.R. Dileep
Tourism Transport and Travel Management Book PDF

Author : M.R. Dileep
Publisher : Routledge
Page : 470 pages
File Size : 46,9 Mb
Release : 2019-03-19
Category : Business & Economics
ISBN : 9781351365659

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Tourism, Transport and Travel Management by M.R. Dileep Pdf

The terms travel and tourism are often used interchangeably in tourism literature. This comprehensive textbook provides students with essential knowledge of the intricate relationship existing between travel, transport and tourism. The book analyses the structure, functions, activities, strategies and practices of each of the sectors in the travel industry, such as airlines, airports, tour operators, travel agencies and cruises. It is structured into six parts, covering all modes of transport (air, land and water), travel intermediation, the tour operation business and impacts and prospects for the future. International case studies are integrated throughout to showcase practical realities and challenges in the travel industry and to aid students’ learning and understanding. Written in an accessible and engaging style, this is an invaluable resource for students of tourism, hospitality, transport and travel management courses.

Report on the Development of Cruise Industry in China (2021)

Hong Wang,Xinliang Ye,Jianyong Shi,Weihang Zheng,Ling Qiu,Guojian Zhu
Report on the Development of Cruise Industry in China 2021 Book PDF

Author : Hong Wang,Xinliang Ye,Jianyong Shi,Weihang Zheng,Ling Qiu,Guojian Zhu
Publisher : Springer Nature
Page : 240 pages
File Size : 42,8 Mb
Release : 2023-05-29
Category : Business & Economics
ISBN : 9789811994142

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Report on the Development of Cruise Industry in China (2021) by Hong Wang,Xinliang Ye,Jianyong Shi,Weihang Zheng,Ling Qiu,Guojian Zhu Pdf

This book is an annual research report on the cruise industry in China and throughout the world in 2021, contributed by Shanghai University of Engineering and Technology and Shanghai International Cruise Economic Research Center. This volume consists of four parts to discuss general and special topics on global and China’s cruise industry covering respond to COVID-19, cruise tourism market, public health emergency mechanism. It offers an all-rounded perspective and a strong foresight, as well as systematic studies on China's cruise industry in the context of routine COVID-19 control and the new dual circulation development pattern. And as 2021 marks the beginning of the 14th FYP period when various plans for the cruise industry were rolled out to chart the course and strategic paths toward development for the cruise industry, it focuses also on developments in China's cruise industry.