Dealing With The Complexity Of The Benefits System

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Dealing with the Complexity of the Benefits System

Author : Great Britain: National Audit Office
Publisher : The Stationery Office
Page : 84 pages
File Size : 51,9 Mb
Release : 2005-11-18
Category : Political Science
ISBN : 9780102936155

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Dealing with the Complexity of the Benefits System by Great Britain: National Audit Office Pdf

The Department for Work and Pensions (DWP) and its agencies, are responsible for administering around 40 social security benefits to the value of around £100 billion a year. Many of these benefits are linked together; hence some customers are in receipt of more than one benefit. The need for equity and fairness in interpreting legislation, is a cause of complexity. Incentives (e.g. to work) and rewards (e.g. for an individual's savings) have been built into procedures. Problems are caused by the interface between DWP benefits and tax credits (which are administered by HM Revenue and Customs); and by the constant flow of major and minor legislative and administrative changes. Simplified procedures would enable both staff and customers to understand the system better, and to avoid duplication of effort. There would also be less scope for benefits fraud (estimated at £2.6 billion in 2004-05). This NAO report also highlights the need for improved communication with customers and better use of new technology.

Tackling the Complexity of the Benefits System

Author : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Publisher : The Stationery Office
Page : 44 pages
File Size : 40,7 Mb
Release : 2006-04-27
Category : Political Science
ISBN : 0215028449

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Tackling the Complexity of the Benefits System by Great Britain: Parliament: House of Commons: Committee of Public Accounts Pdf

The complexity of the benefit system is a key factor affecting the performance of the Department for Work and Pensions. Although this complexity is often necessary in order to administer the system cost-effectively and protect public funds against abuse, it can also result in high levels of error by staff, confusion for customers and help create a climate where fraud can more easily take place. The Committee's report finds that although the DWP has taken steps to address this problem (for example, in the design of Pension Credit, simplifying claim processes for several benefits and better sharing of information with local authorities), these are rather piecemeal developments and it is difficult to tell whether the system as a whole has become more or less complex as there is currently no objective way of measuring it. Some of the steps taken to simplify processes for customers are a way of managing complexity, rather than eliminating it. Managing complexity requires well-trained staff supported by accessible guidance and assistance and efficient information technology systems, and the DWP should also improve its written communications with customers.

Law in a Complex State

Author : Neville Harris
Publisher : A&C Black
Page : 388 pages
File Size : 41,6 Mb
Release : 2014-07-18
Category : Law
ISBN : 9781782252757

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Law in a Complex State by Neville Harris Pdf

Approximately half of the total UK population are in receipt of one or more welfare benefits, giving rise to the largest single area of government expenditure. The law and structures of social security are highly complex, made more so by constant adjustments as government pursues its often conflicting economic, political and social policy objectives. This complexity is highly problematic. It contributes to errors in decision-making and to increased administrative costs and is seen as disempowering for citizens, thereby weakening enjoyment of a key social right. Current and previous administrations have committed to simplifying the benefits system. It is a specific objective of the Welfare Reform Act 2012, which provides for the introduction of Universal Credit in place of diverse benefits. However, it is unclear whether the reformed system will be either less complex legally or more accessible for citizens. This book seeks to explain how and why complexity in the modern welfare system has grown; to identify the different ways in which legal and associated administrative arrangements are classifiable as 'complex'; to discuss the effects of complexity on the system's administration and its wider implications for rights and the citizen-state relationship; and to consider the role that law can play in the simplification of schemes of welfare. While primarily focused on the UK welfare system it also provides analysis of relevant policies and experience in various other states.

Applications of Systems Thinking and Soft Operations Research in Managing Complexity

Author : Anthony J. Masys
Publisher : Springer
Page : 322 pages
File Size : 48,6 Mb
Release : 2015-09-14
Category : Science
ISBN : 9783319211060

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Applications of Systems Thinking and Soft Operations Research in Managing Complexity by Anthony J. Masys Pdf

This book captures current trends and developments in the field of systems thinking and soft operations research which can be applied to solve today's problems of dynamic complexity and interdependency. Such ‘wicked problems’ and messes are seemingly intractable problems characterized as value-laden, ambiguous, and unstable, that resist being tamed by classical problem solving. Actions and interventions associated with this complex problem space can have highly unpredictable and unintended consequences. Examples of such complex problems include health care reform, global climate change, transnational serious and organized crime, terrorism, homeland security, human security, disaster management, and humanitarian aid. Moving towards the development of solutions to these complex problem spaces depends on the lens we use to examine them and how we frame the problem. It will be shown that systems thinking and soft operations research has had great success in contributing to the management of complexity.

Understanding social security (Second edition)

Author : Millar, Jane
Publisher : Policy Press
Page : 311 pages
File Size : 51,8 Mb
Release : 2009-02-02
Category : Political Science
ISBN : 9781447319979

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Understanding social security (Second edition) by Millar, Jane Pdf

In an increasingly risky world the need for social security support is greater than ever. Benefits and tax credits aim to provide protection against economic risks, help families with the costs of bringing up children, enable people to save for retirement, and provide support in old age. Key goals are to redistribute income to alleviate poverty and help people maintain living standards across the lifecourse. Reform of the social security and tax systems has been at the heart of the UK Labour government's aspirations to modernise the welfare state since 1997 with major changes in both policy and administration. This second edition of the important text, Understanding Social Security, reviews these policy developments, giving readers the information and analytical tools to make sense of policy debates and reforms and to evaluate options for the future. The chapters have been extensively updated since the first edition, with new chapters on social security reform, inequalities and social security, and the new 'welfare market'. The main topics covered include: · the social security safety net · racism, ethnicity, migration · social security governance · global social security · social security and the life course · the challenge of childhood poverty · reforming pensions · welfare to work · sickness, incapacity and disability · tax credits · service delivery information technology The book provides a critical examination of social security policy and practice and is essential reading for students of social policy, social work and sociology, as well as policy-makers and practitioners in the fields of social security, welfare-to-work, employment, anti-poverty strategies and welfare rights. It will be of interest to those interested in recent policy developments in these areas, emerging issues and debates, and in wider issues of the modernisation of the welfare state.

Managing Complexity

Author : Jocelyn Bellemare,Serge Carrier,Kjeld Nielsen,Frank T. Piller
Publisher : Springer
Page : 469 pages
File Size : 51,8 Mb
Release : 2016-08-10
Category : Business & Economics
ISBN : 9783319290584

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Managing Complexity by Jocelyn Bellemare,Serge Carrier,Kjeld Nielsen,Frank T. Piller Pdf

This proceedings volume presents the latest research from the worldwide mass customization, personalization and co-creation (MCPC) community bringing together new thoughts and results from various disciplines within the field. The chapters are based on papers from The MCPC 2015 Conference where the emphasis was placed on “managing complexity.” MCPC is now beginning to emerge in many industries as a profitable business model. But customization and personalization go far beyond the sheer individualization of products and become an extension of current business models and production styles. This book covers topics such as complexity management of knowledge-based systems in manufacturing design and production, sustainable mass customization, choice navigation, and product modeling. The chapters are contributed by a wide range of specialists, offering cutting-edge research, as well as insightful advances in industrial practice in key areas. The MCPC 2015 Conference had a strong focus on real life MCPC applications, and this proceedings volume reflects this. MCPC strategies aim to profit from the fact that people are different. Their objective is to turn customer heterogeneities into profit opportunities, hence addressing the current trend of long tail business models. Mass customization means to provide goods and services that best serve individual customers’ personal needs with near mass production efficiency. This book brings together the latest from MCPC thought leaders, entrepreneurs, technology developers, and researchers that use these strategies in practice.

A Systemic Perspective to Managing Complexity with Enterprise Architecture

Author : Saha, Pallab
Publisher : IGI Global
Page : 580 pages
File Size : 41,7 Mb
Release : 2013-09-30
Category : Computers
ISBN : 9781466645196

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A Systemic Perspective to Managing Complexity with Enterprise Architecture by Saha, Pallab Pdf

Organizational complexity is an unavoidable aspect of all businesses, even larger ones, which can hinder their ability to react to sudden or disruptive change. However, with the implementation of enterprise architecture (EA), businesses are able to provide their leaders with the resources needed to address any arising challenges. A Systemic Perspective to Managing Complexity with Enterprise Architecture highlights the current advances in utilizing enterprise architecture for managing organizational complexity. By demonstrating the value and usefulness of EA, this book serves as a reference for business leaders, managers, engineers, enterprise architects, and many others interested in new research and approaches to business complexity.

Challenges and Directions Forward for Dealing with the Complexity of Future Smart Cyber–Physical Systems

Author : Martin Törngren,Didem Gürdür Broo,Elena Fersman,Harold (Bud) Lawson,Vincent Aravantinos
Publisher : MDPI
Page : 232 pages
File Size : 42,9 Mb
Release : 2021-02-16
Category : Technology & Engineering
ISBN : 9783039430208

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Challenges and Directions Forward for Dealing with the Complexity of Future Smart Cyber–Physical Systems by Martin Törngren,Didem Gürdür Broo,Elena Fersman,Harold (Bud) Lawson,Vincent Aravantinos Pdf

A key aspect of cyber-physical systems (CPS) is their potential for integrating information technologies with embedded control systems and physical systems to form new or improved functionalities. CPS thus draws upon advances in many areas. This positioning provides unprecedented opportunities for innovation, both within and across existing domains. However, at the same time, it is commonly understood that we are already stretching the limits of existing methodologies. In embarking towards CPS with such unprecedented capabilities, it becomes essential to improve our understanding of CPS complexity and how we can deal with it. Complexity has many facets, including complexity of the CPS itself, of the environments in which the CPS acts, and in terms of the organizations and supporting tools that develop, operate, and maintain CPS. This book is a result of a journal Special Issue, with the objective of providing a forum for researchers and practitioners to exchange their latest achievements and to identify critical issues, challenges, opportunities, and future directions for how to deal with the complexity of future CPS. The contributions include 10 papers on the following topics: (I) Systems and Societal Aspects Related to CPS and Their Complexity; (II) Model-Based Development Methods for CPS; (III) CPS Resource Management and Evolving Computing Platforms; and (IV) Architectures for CPS.

Managing Complexity in Organizations

Author : Christoph Nedopil,Ulrich Steger,Wolfgang Amann
Publisher : Bloomsbury Publishing
Page : 368 pages
File Size : 46,9 Mb
Release : 2017-09-16
Category : Business & Economics
ISBN : 9781137285706

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Managing Complexity in Organizations by Christoph Nedopil,Ulrich Steger,Wolfgang Amann Pdf

Combining rigorous academic research with the latest practical tools and techniques, this book explores the growing area of complextity management in business. Through a range of high quality international cases leading authors help students to understand how to manage organizations in unpredictable and complex business environments.

Managing Complexity: A Systems Approach

Author : The Open University
Publisher : The Open University
Page : 128 pages
File Size : 46,8 Mb
Release : 2024-06-29
Category : Electronic
ISBN : 8210379456XXX

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Managing Complexity: A Systems Approach by The Open University Pdf

This 20-hour free course showed how, by taking a systems approach to complex situations, it can become a lot easier to arrive at management decisions.

Handling Complexity in Learning Environments

Author : Jan Elen,Richard E. Clark
Publisher : Emerald Group Publishing
Page : 329 pages
File Size : 46,6 Mb
Release : 2006-06-01
Category : Education
ISBN : 9780080449869

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Handling Complexity in Learning Environments by Jan Elen,Richard E. Clark Pdf

Offers an analysis of complexity in learning environments from a cognitive perspective. This book makes specific suggestions for educational practice on complexity. It discusses theoretical accounts and empirical findings about learning, the learner, and learning environments.

What’s Wrong with Social Security Benefits?

Author : Paul Spicker
Publisher : Policy Press
Page : 124 pages
File Size : 44,5 Mb
Release : 2017-02-22
Category : Political Science
ISBN : 9781447337324

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What’s Wrong with Social Security Benefits? by Paul Spicker Pdf

This provocative short book is a valuable introduction to social security in Britain and the potential for its reform.

Tax By Design

Author : Institute for Fiscal Studies (IFS),James Mirrlees
Publisher : OUP Oxford
Page : 560 pages
File Size : 47,7 Mb
Release : 2011-09-01
Category : Business & Economics
ISBN : 9780191620096

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Tax By Design by Institute for Fiscal Studies (IFS),James Mirrlees Pdf

Tax by Design identifies what makes a good tax system for an open developed economy in the 21st century and suggests how the UK tax system could be reformed to move in that direction. The recommendations stress the importance of neutrality and transparency in tax design. It draws on the expert evidence from the commissioned chapters and commentaries in Dimensions of Tax Design. It also acknowledges the growing importance of globalised markets and multinational corporations as well as the challenges created by changing population demographics, the growth of new technologies, and the broadened objectives of policy makers. The Commission's work was directed by: Timothy Besley Richard Blundell Malcolm Gammie James Poterba The Commission's editorial team: Stuart Adam Stephen Bond Robert Chote Paul Johnson Gareth Myles

Managing Complexity of Information Systems

Author : Pirmin P. Lemberger,Mederic Morel
Publisher : John Wiley & Sons
Page : 168 pages
File Size : 48,9 Mb
Release : 2013-01-09
Category : Computers
ISBN : 9781118566053

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Managing Complexity of Information Systems by Pirmin P. Lemberger,Mederic Morel Pdf

This book is about complexity in Information Systems (IS). The subject is addressed from both conceptual and applied perspectives. Concepts are drawn from information theory, industrial design and software engineering. Its content capitalizes on experiences gathered by the authors during various contracting jobs involving software architecture, modeling and IS architecture that were conducted for large organizations in the banking and industry sectors, as well as in the public sector. The authors develop the point of view according to which mastering complexity involves two essential steps: first, one should develop a clear understanding of the real nature of complexity within the IS; second, one should identify the primary causes which contribute to its uncontrolled growth and organize these into a logical framework, in order to define efficient countermeasures. Both technical and psychological causes of complexity are to be considered. Two themes make up the main thread of the book: complexity and value. Both themes are quite common when considered separately, but their interplay remains a largely unexplored topic. The analysis of this interplay is one of the sources of originality of this book.

Managing Complexity in the Public Services

Author : Philip Haynes
Publisher : Routledge
Page : 162 pages
File Size : 52,5 Mb
Release : 2015-03-24
Category : Business & Economics
ISBN : 9781317811633

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Managing Complexity in the Public Services by Philip Haynes Pdf

The application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making. Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation. This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional. Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world.