Designing Experiences

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Designing Experiences

Author : J. Robert Rossman,Mathew D. Duerden
Publisher : Columbia University Press
Page : 257 pages
File Size : 43,9 Mb
Release : 2019-07-23
Category : Business & Economics
ISBN : 9780231549516

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Designing Experiences by J. Robert Rossman,Mathew D. Duerden Pdf

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.

Designing Games

Author : Tynan Sylvester
Publisher : "O'Reilly Media, Inc."
Page : 416 pages
File Size : 55,9 Mb
Release : 2013-01-03
Category : Computers
ISBN : 9781449338022

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Designing Games by Tynan Sylvester Pdf

Ready to give your design skills a real boost? This eye-opening book helps you explore the design structure behind most of today’s hit video games. You’ll learn principles and practices for crafting games that generate emotionally charged experiences—a combination of elegant game mechanics, compelling fiction, and pace that fully immerses players. In clear and approachable prose, design pro Tynan Sylvester also looks at the day-to-day process necessary to keep your project on track, including how to work with a team, and how to avoid creative dead ends. Packed with examples, this book will change your perception of game design. Create game mechanics to trigger a range of emotions and provide a variety of play Explore several options for combining narrative with interactivity Build interactions that let multiplayer gamers get into each other’s heads Motivate players through rewards that align with the rest of the game Establish a metaphor vocabulary to help players learn which design aspects are game mechanics Plan, test, and analyze your design through iteration rather than deciding everything up front Learn how your game’s market positioning will affect your design

Designing the Search Experience

Author : Tony Russell-Rose,Tyler Tate
Publisher : Newnes
Page : 321 pages
File Size : 51,8 Mb
Release : 2013-01-02
Category : Computers
ISBN : 9780123969811

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Designing the Search Experience by Tony Russell-Rose,Tyler Tate Pdf

Search is not just a box and ten blue links. Search is a journey: an exploration where what we encounter along the way changes what we seek. In this book, the authors weave together the theories of information seeking with the practice of user interface design.

Experience Design

Author : Patrick Newbery,Kevin Farnham
Publisher : John Wiley & Sons
Page : 240 pages
File Size : 45,6 Mb
Release : 2013-08-08
Category : Business & Economics
ISBN : 9781118728390

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Experience Design by Patrick Newbery,Kevin Farnham Pdf

Bridge the gap between business and design to improve thecustomer experience Businesses thrive when they can engage customers. And, whilemany companies understand that design is a powerful tool forengagement, they do not have the vocabulary, tools, and processesthat are required to enable design to make a difference.Experience Design bridges the gap between business anddesign, explaining how the quality of customer experience is thekey to unlocking greater engagement and higher customer lifetimevalue. The book teaches businesses how to think about design as aprocess, and how this process can be used to create a betterquality of experience across the entire customer journey. Experience Design also serves as a reference tool forboth designers and business leaders to help teams collaborate moreeffectively and to help keep focus on the quality of theexperiences that are put in front of customers. Explains how to use experience-centric design for bettercustomer engagement Offers a framework for thinking and talking about "experiencedesign," from a company and customer perspective Authors Patrick Newbery and Kevin Farnham are the ChiefStrategy Officer and CEO of Method respectively, anexperience design company that solves business challengesthrough design to create integrated brand, product, andservice experiences Improve the quality of the experiences customers have with yourcompany and watch engagement soar.

Designing Multi-Device Experiences

Author : Michal Levin
Publisher : "O'Reilly Media, Inc."
Page : 322 pages
File Size : 46,9 Mb
Release : 2014-02-13
Category : Computers
ISBN : 9781449340438

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Designing Multi-Device Experiences by Michal Levin Pdf

Welcome to our multi-device world, a world where a user’s experience with one application can span many devices—a smartphone, a tablet, a computer, the TV, and beyond. This practical book demonstrates the variety of ways devices relate to each other, combining to create powerful ensembles that deliver superior, integrated experiences to your users. Learn a practical framework for designing multi-device experiences, based on the 3Cs—Consistent, Complementary, and Continuous approaches Graduate from offering everything on all devices, to delivering the right thing, at the right time, on the best (available) device Apply the 3Cs framework to the broader realm of the Internet of Things, and design multi-device experiences that anticipate a fully connected world Learn how to measure your multi-device ecosystem performance Get ahead of the curve by designing for a more connected future

Writing Is Designing

Author : Michael J. Metts,Andy Welfle
Publisher : Rosenfeld Media
Page : 202 pages
File Size : 42,7 Mb
Release : 2020-01-14
Category : Computers
ISBN : 9781933820606

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Writing Is Designing by Michael J. Metts,Andy Welfle Pdf

Without words, apps would be an unusable jumble of shapes and icons, while voice interfaces and chatbots wouldn't even exist. Words make software human–centered, and require just as much thought as the branding and code. This book will show you how to give your users clarity, test your words, and collaborate with your team. You'll see that writing is designing.

Events Design and Experience

Author : Graham Berridge
Publisher : Routledge
Page : 320 pages
File Size : 40,7 Mb
Release : 2007-02-07
Category : Business & Economics
ISBN : 9781136404726

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Events Design and Experience by Graham Berridge Pdf

For the first time Events Design and Experience draws together the relationship between event design and the experience of consumers and participants. It explores and analyses the event experience of the individual and how this can be ‘controlled’ by design. By drawing upon ongoing research conducted over several years into the experiences of groups and individuals who attend events this text will ask questions such as: What was the rationale behind a particular event being designed in a certain way? What was the actual experience of consumers? How was the event materially delivered and did the experience created provide a satisfactory outcome? How can experiences be understood (via semiotics) especially the physical elements of an event? Structured in four sections, Events Design and Experience discusses: * What are events? An overall view of the industry, its definitions and market demand. It also covers an analysis of previous literature, and draws upon real life events such as Wembley plc, Leapfrog Corporate events and the British Cycling federation * What is an event experience? An explanation of the nature and stages of experience, and the emergence of the experience industry itself. Cases such as the Proms, London Fashion week ands the Nike Fun run are used to illustrate. * Designing Experiences. Considers how design itself can impact upon the experience, in some cases fundamentally changing the nature of experience. It asks the question of how experiences are designed and what do they signify to the customer once complete. * Analysing Event Experiences. Considers how experiences can be analysed and evaluated looking at the artificiality of the event and how this reflects in the experience of consumers. Also includes a review of the psychological processes of perception and interpretation and how meaning and experience can be analysed, and how we may begin to unravel the meanings attributed to certain events. With international case studies throughout, Events Design and Experience has a coherent user-friendly structure including chapter summaries, review exercises and topics for discussion to consolidate understanding.

Smashing UX Design

Author : Jesmond J. Allen,James J. Chudley
Publisher : John Wiley & Sons
Page : 608 pages
File Size : 48,9 Mb
Release : 2012-05-03
Category : Computers
ISBN : 9780470970621

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Smashing UX Design by Jesmond J. Allen,James J. Chudley Pdf

The ultimate guide to UX from the world’s most popular resource for web designers and developers Smashing Magazine is the world′s most popular resource for web designers and developers and with this book the authors provide the ideal resource for mastering User Experience Design (UX). The authors provide an overview of UX and User Centred Design and examine in detail sixteen of the most common UX design and research tools and techniques for your web projects. The authors share their top tips from their collective 30 years of working in UX including: Guides to when and how to use the most appropriate UX research and design techniques such as usability testing, prototyping, wire framing, sketching, information architecture & running workshops How to plan UX projects to suit different budgets, time constraints and business objectives Case studies from real UX projects that explain how particular techniques were used to achieve the client's goals Checklists to help you choose the right UX tools and techniques for the job in hand Typical user and business requirements to consider when designing business critical pages such as homepages, forms, product pages and mobile interfaces as well as explanations of key things to consider when designing for mobile, internationalization and behavioural change. Smashing UX Design is the complete UX reference manual. Treat it as the UX expert on your bookshelf that you can read from cover-to-cover, or to dip into as the need arises, regardless of whether you have 'UX' in your job title or not.

Designing Digital Experiences for Positive Youth Development

Author : Marina Umaschi Bers Ph.D.
Publisher : Oxford University Press
Page : 216 pages
File Size : 52,8 Mb
Release : 2012-03-01
Category : Psychology
ISBN : 9780199921287

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Designing Digital Experiences for Positive Youth Development by Marina Umaschi Bers Ph.D. Pdf

Based on over a decade and a half of research, Designing Digital Experiences for Positive Youth Development aims to guide readers in the design of digital technologies to promote positive behaviors in children and teenagers.

Designing Voice User Interfaces

Author : Cathy Pearl
Publisher : "O'Reilly Media, Inc."
Page : 278 pages
File Size : 45,8 Mb
Release : 2016-12-19
Category : Computers
ISBN : 9781491955383

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Designing Voice User Interfaces by Cathy Pearl Pdf

Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems

The Practical Guide to Experience Design: A Guidebook for Passionate, Curious, and Intentional People who Enjoy Designing for Humans

Author : Shannon E. Thomas
Publisher : Artificial Publishing
Page : 428 pages
File Size : 44,8 Mb
Release : 2020-04-30
Category : Business & Economics
ISBN : 9083041409

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The Practical Guide to Experience Design: A Guidebook for Passionate, Curious, and Intentional People who Enjoy Designing for Humans by Shannon E. Thomas Pdf

Designing experiences for humans requires balancing many needs, including business, behavior, technology, and aesthetics. The Practical Guide to Experience Design focuses on the entire process of design, from research and discovery to actual production and choreography of an experience. Design and strategy consultant Shannon E. Thomas leads the reader through the process in four phases: discovering, defining, refining, and building. Each chapter covers a single methodology, providing insight via detailed descriptions, step-by-step guidance, and high-fidelity examples. The book can either be read front to back or by following along with one of the sample designs. With an emphasis on empowering the reader to find the most appropriate method based on context and desired outcome, goal-oriented descriptions help readers understand the big picture of how design processes work together and inform each other. Whether you're well versed in the field of experience design or just getting started, this book will support you in your practice as you make decisions, influence stakeholders, and bring experiences to life.

Experiencing Design

Author : Jeanne Liedtka,Karen Hold,Jessica Eldridge
Publisher : Columbia University Press
Page : 327 pages
File Size : 55,8 Mb
Release : 2021-07-20
Category : Business & Economics
ISBN : 9780231550734

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Experiencing Design by Jeanne Liedtka,Karen Hold,Jessica Eldridge Pdf

In daylong hackathons, design thinking seems deceptively easy. On the surface, it involves a set of seemingly simple activities such as gathering data, identifying insights, generating ideas, prototyping, and experimentation. But practiced at a superficial level, even great design tools don’t go deep enough to create the shifts in mindset and skillset that are required to achieve transformational impact. Going deep with design requires more than changing the activities of innovators; it involves creating the conditions that shape who they become. Individuals become design thinkers by experiencing design. Drawing on decades of researching design thinking and teaching it to people not trained in design, Jeanne Liedtka, Karen Hold, and Jessica Eldridge offer a guide for how to create these deep experiences at each stage of the design thinking journey, whether for an individual, a team, or an organization. For each experience phase, they specify the mindset shifts and competencies that need to be achieved, describe how different personality types experience different kinds of journeys, and show how to fully leverage the diversity of teams. Experiencing Design explores both the science and practicalities of design and includes two assessment instruments for individual and organizational development. Ultimately, innovators need to be someone new to create something new. This book shows you how to use design thinking to make this happen.

Designing the Mobile User Experience

Author : Barbara Ballard
Publisher : John Wiley & Sons
Page : 260 pages
File Size : 42,5 Mb
Release : 2007-03-13
Category : Technology & Engineering
ISBN : 9780470060582

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Designing the Mobile User Experience by Barbara Ballard Pdf

Gain the knowledge and tools to deliver compelling mobile phone applications. Mobile and wireless application design is complex and challenging. Selecting an application technology and designing a mobile application require an understanding of the benefits, costs, context, and restrictions of the development company, end user, target device, and industry structure. Designing the Mobile User Experience provides the experienced product development professional with an understanding of the users, technologies, devices, design principles, techniques and industry players unique to the mobile and wireless space. Barbara Ballard describes the different components affecting the user experience and principles applicable to the mobile environment, enabling the reader to choose effective technologies, platforms, and devices, plan appropriate application features, apply pervasive design patterns, and choose and apply appropriate research techniques. Designing the Mobile User Experience: Provides a comprehensive guide to the mobile user experience, offering guidance to help make appropriate product development and design decisions. Gives product development professionals the tools necessary to understand development in the mobile environment. Clarifies the components affecting the user experience and principles uniquely applicable to the mobile application field. Explores industry structure and power dynamics, providing insight into how mobile technologies and platforms become available on current and future phones. Provides user interface design patterns, design resources, and user research methods for mobile user interface design. Illustrates concepts with example photographs, explanatory tables and charts, and an example application. Designing the Mobile User Experience is an invaluable resource for information architects, user experience planners and designers, interaction designers, human factors specialists, ergonomists, product marketing specialists, and brand managers. Managers and directors within organizations entering the mobile space, advanced students, partnership managers, software architects, solution architects, development managers, graphic designers, visual designers, and interface designers will also find this to be an excellent guide to the topic.

Designing the Editorial Experience

Author : Sue Apfelbaum,Juliette Cezzar
Publisher : Rockport Publishers
Page : 224 pages
File Size : 50,5 Mb
Release : 2014-03-01
Category : Design
ISBN : 9781627880497

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Designing the Editorial Experience by Sue Apfelbaum,Juliette Cezzar Pdf

In a world of media that seems to be ever-changing, how do we define a newspaper, magazine or journal? Are we drinking our morning coffee on a Sunday as we sit down and read our newstablet? Look around any doctor’s office waiting room and you will find two people reading the same magazine, one holding the paper version, another on their phone.DIV/divDIVWith so many medium options, designers need to evaluate the best formats to convey an editorial vision. In Designing the Editorial Experience, authors Sue Apfelbaum and Juliette Cezzar will discuss what it means to design for multiple media. It features advice from professionals in both the design and editorial fronts —and digital strategists too— about what is constant and what is changing in the field./divDIV/divDIVInside, you will find examples of the best editorial design being produced today. In addition, explore the audiences for content, what forms the content takes, and how workflows are managed. This book provides a primer on the elements of editorial design that result in rich, thoughtful, and rewarding editorial experiences./div

Experiencing Food: Designing Sustainable and Social Practices

Author : Ricardo Bonacho,Maria José Pires,Elsa Cristina Carona de Sousa Lamy
Publisher : CRC Press
Page : 268 pages
File Size : 49,7 Mb
Release : 2020-09-30
Category : Technology & Engineering
ISBN : 9781000285109

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Experiencing Food: Designing Sustainable and Social Practices by Ricardo Bonacho,Maria José Pires,Elsa Cristina Carona de Sousa Lamy Pdf

Experiencing Food: Designing Sustainable and Social Practices contains papers on food, sustainability and social practices research, presented at the 2nd International Conference on Food Design and Food Studies, held November 28-30, 2019, at the Faculty of Architecture, University of Lisbon, Lisbon, Portugal. The conference and resulting papers reflect on interdisciplinarity as not limited to the design of objects or services, but seeking awareness towards new lifestyles and innovative approaches to food sustainability.