Designing For The Museum Visitor Experience

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Designing for the Museum Visitor Experience

Tiina Roppola
Designing for the Museum Visitor Experience Book PDF

Author : Tiina Roppola
Publisher : Routledge
Page : 338 pages
File Size : 43,8 Mb
Release : 2013-03-05
Category : Art
ISBN : 9781135090593

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Designing for the Museum Visitor Experience by Tiina Roppola Pdf

Exhibition environments are enticingly complex spaces: as facilitators of experience; as free-choice learning contexts; as theaters of drama; as encyclopedic warehouses of cultural and natural heritage; as two-, three- and four-dimensional storytellers; as sites for self-actualizing leisure activity. But how much do we really know about the moment-by-moment transactions that comprise the intricate experiences of visitors? To strengthen the disciplinary knowledge base supporting exhibition design, we must understand more about what ‘goes on’ as people engage with the multifaceted communication environments that are contemporary exhibition spaces. The in-depth, visitor-centered research underlying this book offers nuanced understandings of the interface between visitors and exhibition environments. Analysis of visitors’ meaning-making accounts shows that the visitor experience is contingent upon four processes: framing, resonating, channeling, and broadening. These processes are distinct, yet mutually influencing. Together they offer an evidence-based conceptual framework for understanding visitors in exhibition spaces. Museum educators, designers, interpreters, curators, researchers, and evaluators will find this framework of value in both daily practice and future planning. Designing for the Museum Visitor Experience provides museum professionals and academics with a fresh vocabulary for understanding what goes on as visitors wander around exhibitions.

Identity and the Museum Visitor Experience

John H Falk
Identity and the Museum Visitor Experience Book PDF

Author : John H Falk
Publisher : Routledge
Page : 302 pages
File Size : 46,6 Mb
Release : 2016-06-16
Category : Art
ISBN : 9781315427041

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Identity and the Museum Visitor Experience by John H Falk Pdf

Understanding the visitor experience provides essential insights into how museums can affect people’s lives. Personal drives, group identity, decision-making and meaning-making strategies, memory, and leisure preferences, all enter into the visitor experience, which extends far beyond the walls of the institution both in time and space. Drawing upon a career in studying museum visitors, renowned researcher John Falk attempts to create a predictive model of visitor experience, one that can help museum professionals better meet those visitors’ needs. He identifies five key types of visitors who attend museums and then defines the internal processes that drive them there over and over again. Through an understanding of how museums shape and reflect their personal and group identity, Falk is able to show not only how museums can increase their attendance and revenue, but also their meaningfulness to their constituents.

Designing Museum Experiences

Mark Walhimer
Designing Museum Experiences Book PDF

Author : Mark Walhimer
Publisher : Rowman & Littlefield
Page : 203 pages
File Size : 48,9 Mb
Release : 2021-12-19
Category : Business & Economics
ISBN : 9781538150481

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Designing Museum Experiences by Mark Walhimer Pdf

Designing Museum Experiences is a “how-to” book for creating visitor-centered museums that emotionally and intellectually connect with museum visitors, stakeholders, and donors. Museums are changing from static, monolithic, and encyclopedic institutions to institutions that are visitor-centric, with shared authority that allows museum and visitors to become co-creators in content creation. Museum content is also changing, from static content to dynamic, evolving content that is multi-cultural and transparent regarding the evolution of facts and histories, allowing multi-person interpretations of events. Designing Museum Experiences leads readers through the methods and tools of the three stages of a museum visit (Pre-visit, In-Person Visit, and Post-visit), with a goal of motivating visitors to return and revisit the museum in the future. This museum visitation loop creates meaningful intellectual, emotional, and experiential value for the visitor. Using the business-world-proven methodologies of user centered design, Museum Visitor Experience leads the reader through the process of creating value for the visitor. Providing consistent messaging at all touchpoints (website, social media, museum staff visitor services, museum signage, etc.) creates a trusted bond between visitor and museum. The tools used to increase understanding of and encourage empathy for the museum visitor, and understand visitor motivations include: Empathy Mapping, Personas, Audience segmentation, Visitor Journey Mapping, Service Design Blueprints, System Mapping, Content Mapping, Museum Context Mapping, Stakeholder Mapping, and the Visitor Value Proposition. In the end, the reason for using the tools is to empower visitors and meet their emotional and intellectual needs, with the goal of creating a lifelong bond between museum and visitor. This is especially important as museums face a new post COVID-19 reality; only the most nimble, visitor-centered museums are likely to survive. The companion website to Designing Museum Experiences features: Links to additional visitor-centered museum information Downloadable sample documents and templates Bibliography of sources for further reading Online glossary of museum visitor experience terms Daily checklists of “how-to” provide and receive visitor-centered experiences More than 50 associated Designing Museum Experiences documents

Engaging the Visitor: Designing Exhibits That Work

Stephen Bitgood
Engaging the Visitor Designing Exhibits That Work Book PDF

Author : Stephen Bitgood
Publisher : Unknown
Page : 311 pages
File Size : 41,6 Mb
Release : 2014-04-01
Category : Art
ISBN : 1910144134

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Engaging the Visitor: Designing Exhibits That Work by Stephen Bitgood Pdf

Engaging the Visitor addresses some of the most fundamental issues relating to interpretation, exhibition design and the visitor experience, in a format which is attractive, approachable - and above all actionable. Challenging many preconceptions, this book is firmly rooted in the results of museum-based scientific research. Deep and effective engagement with exhibit content is still the exception in very many museums. When most visitors pass an exhibit with only a glance, it will fail to engage. And until the visitor is engaged no informal learning - or any other satisfying experience - will happen... This book will help you answer such questions as: How often do visitors really engage with the content of the exhibitions in our museum? Why do our visitors engage with some of our exhibits and not others? How can we increase our visitors' engagement through better exhibit design?

The Museum Experience

John H Falk,Lynn D Dierking
The Museum Experience Book PDF

Author : John H Falk,Lynn D Dierking
Publisher : Routledge
Page : 225 pages
File Size : 55,9 Mb
Release : 2016-06-16
Category : Social Science
ISBN : 9781315417882

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The Museum Experience by John H Falk,Lynn D Dierking Pdf

This book provides a thorough introduction to what is known about why people visit museums, what they do there, and that they learn. It offers recommendations and guidelines to help museum staff understand their clientele and their interactions with them.

Museum Experience Revisited

John H Falk,Lynn D Dierking
Museum Experience Revisited Book PDF

Author : John H Falk,Lynn D Dierking
Publisher : Left Coast Press
Page : 418 pages
File Size : 47,5 Mb
Release : 2013
Category : Art
ISBN : 9781611320459

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Museum Experience Revisited by John H Falk,Lynn D Dierking Pdf

The first book to take a "visitor's eye view" of the museum visit, updated to incorporate advances in research, theory, and practice in the museum field over the last twenty years.

Museums 101

Mark Walhimer
Museums 101 Book PDF

Author : Mark Walhimer
Publisher : Rowman & Littlefield
Page : 255 pages
File Size : 48,9 Mb
Release : 2015-05-28
Category : Business & Economics
ISBN : 9781442230194

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Museums 101 by Mark Walhimer Pdf

Looking for an A-Z, one-stop, comprehensive book on museums? Wish you were able to have one of the world’s leading museum consultants spend a couple of days with you, talking you through how to start a museum, how museums work, how to set up an exhibit, and more? If so, Museums 101 is the answer to your wishes. In one short volume, Mark Walhimer covers: • Essential Background, such as what is a museum, a quick history of museums, and 10 steps to starting a museum • Operational Basics, such as branding, marketing, strategic planning, governance, accessibility, and day-to-day operations • What goes on behind the scenes in a museum, ranging from finances to fundraising to art handling, exhibit management, and research • The Visitor Experience, planning a museum, designing exhibits for visitors, programming, and exhibit evaluation. Features that even the most experienced museum professionals will find useful include a community outreach checklist, a fundraising checklist, a questionnaire for people considering starting a new museum, and an exhaustive, well-organized list of online resources for museum operations. The book’s contents were overseen by a six-member international advisory board. Valuable appendixes you’ll use every day include a museum toolbox full of useful forms, checklists, and worksheets, and a glossary of essential museum-related terms. In addition to the printed book, Museums 101 also features a companion website exclusively for readers of the book. The website— museums101.com—features: • links to essential online resources in the museum world, • downloadable sample documents, • a glossary, • a bibliography of sources for further reading, and • photographs of more than 75 museums of all types. Museums 101 Advisory Board • Jim DeMersman, Executive Director, Museum on Main, Pleasanton, California, United States of America • David L. Godfrey, C.P.A., Allison & Godfrey, Certified Public Accountants, Norwalk, Connecticut, United States of America • Van A. Romans, President, Fort Worth Museum of Science and History, Fort Worth, Texas, and Board of Trustees, American Alliance of Museums, United States of America • Sergey Solovyev, Ph.D., Department of Greek & Roman Antiquities, The State Hermitage Museum, Russia • Alison Spence, Exhibitions and Loans Registrar, National Museum of Australia, Canberra ACT, Australia • Audrey Vermette, Director of Programs and Public Affairs, Canadian Museums Association, Ontario, Canada

Creating the Visitor-Centered Museum

Peter Samis,Mimi Michaelson
Creating the Visitor Centered Museum Book PDF

Author : Peter Samis,Mimi Michaelson
Publisher : Routledge
Page : 197 pages
File Size : 48,5 Mb
Release : 2016-12-08
Category : Architecture
ISBN : 9781315530994

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Creating the Visitor-Centered Museum by Peter Samis,Mimi Michaelson Pdf

What does the transformation to a visitor-centered approach do for a museum? How are museums made relevant to a broad range of visitors of varying ages, identities, and social classes? Does appealing to a larger audience force museums to "dumb down" their work? What internal changes are required? Based on a multi-year Kress Foundation-sponsored study of 20 innovative American and European collections-based museums recognized by their peers to be visitor-centered, Peter Samis and Mimi Michaelson answer these key questions for the field. The book describes key institutions that have opened the doors to a wider range of visitors; addresses the internal struggles to reorganize and democratize these institutions; uses case studies, interviews of key personnel, Key Takeaways, and additional resources to help museum professionals implement a visitor-centered approach in collections-based institutions

The Objects of Experience

Elizabeth Wood,Kiersten F Latham
The Objects of Experience Book PDF

Author : Elizabeth Wood,Kiersten F Latham
Publisher : Routledge
Page : 177 pages
File Size : 40,9 Mb
Release : 2016-06-16
Category : Art
ISBN : 9781315417769

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The Objects of Experience by Elizabeth Wood,Kiersten F Latham Pdf

What if museums could harness the emotional and intellectual connections people have to personal and everyday objects to create richer visitor experiences? In this book, Elizabeth Wood and Kiersten Latham present the Object Knowledge Framework, a tool for using objects to connect museum visitors to themselves, to others, and to their world. They discuss the key concepts underpinning our lived experience of objects and how museums can learn from them. Then they walk readers through concrete methods for transforming visitor-object experiences, including exercises and strategies for teams developing exhibit themes, messages, and content, and participatory experiences.

The Participatory Museum

Nina Simon
The Participatory Museum Book PDF

Author : Nina Simon
Publisher : Museum 2.0
Page : 391 pages
File Size : 46,7 Mb
Release : 2010
Category : Art
ISBN : 9780615346502

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The Participatory Museum by Nina Simon Pdf

Visitor participation is a hot topic in the contemporary world of museums, art galleries, science centers, libraries and cultural organizations. How can your institution do it and do it well? The Participatory Museum is a practical guide to working with community members and visitors to make cultural institutions more dynamic, relevant, essential places. Museum consultant and exhibit designer Nina Simon weaves together innovative design techniques and case studies to make a powerful case for participatory practice. "Nina Simon's new book is essential for museum directors interested in experimenting with audience participation on the one hand and cautious about upending the tradition museum model on the other. In concentrating on the practical, this book makes implementation possible in most museums. More importantly, in describing the philosophy and rationale behind participatory activity, it makes clear that action does not always require new technology or machinery. Museums need to change, are changing, and will change further in the future. This book is a helpful and thoughtful road map for speeding such transformation." -Elaine Heumann Gurian, international museum consultant and author of Civilizing the Museum "This book is an extraordinary resource. Nina has assembled the collective wisdom of the field, and has given it her own brilliant spin. She shows us all how to walk the talk. Her book will make you want to go right out and start experimenting with participatory projects." -Kathleen McLean, participatory museum designer and author of Planning for People in Museum Exhibitions "I predict that in the future this book will be a classic work of museology." --Elizabeth Merritt, founding director of the Center for the Future of Museums

Museum Thresholds

Ross Parry,Ruth Page,Alex Moseley
Museum Thresholds Book PDF

Author : Ross Parry,Ruth Page,Alex Moseley
Publisher : Routledge
Page : 262 pages
File Size : 45,5 Mb
Release : 2018-05-11
Category : Social Science
ISBN : 9781317239093

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Museum Thresholds by Ross Parry,Ruth Page,Alex Moseley Pdf

Museum Thresholds is a progressive, interdisciplinary volume and the first to explore the importance and potential of entrance spaces for visitor experience. Bringing together an international collection of writers from different disciplines, the chapters in this volume offer different theoretical perspectives on the nature of engagement, interaction and immersion in threshold spaces, and the factors which enable and inhibit those immersive possibilities. Organised into themed sections, the book explores museum thresholds from three different perspectives. Considering them first as a problem space, the contributors then go on to explore thresholds through different media and, finally, draw upon other subjects and professions, including performance, gaming, retail and discourse studies, in order to examine them from an entirely new perspective. Drawing upon examples that span Asia, North America and Europe, the authors set the entrance space in its historical, social and architectural contexts. Together, the essays show how the challenges posed by the threshold can be rethought and reimagined from a variety of perspectives, each of which have much to bring to future thinking and design. Combining both theory and practice, Museum Thresholds should be essential reading for academics, researchers and postgraduate students working in museum studies, digital heritage, architecture, design studies, retail studies and media studies. It will also be of great interest to museum practitioners working in a wide variety of institutions around the globe.

The Personalization of the Museum Visit

Seph Rodney
The Personalization of the Museum Visit Book PDF

Author : Seph Rodney
Publisher : Routledge
Page : 255 pages
File Size : 42,9 Mb
Release : 2019-05-13
Category : Social Science
ISBN : 9781351695862

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The Personalization of the Museum Visit by Seph Rodney Pdf

The Personalization of the Museum Visit examines a fundamental shift in institutional behavior in museums located in the United States and the United Kingdom. Contending that art museums have moved toward a new paradigm of public engagement, it posits that modern museum visitors are treated as self-directed "clients", with the agency to make meaning for themselves. The book then considers how this change has come about, examining factors such as the onset of a new museology, an experience economy, and a marketing revolution. Drawing on extensive research undertaken at Britain’s Tate Modern, the book examines a range of issues, including visitor engagement, curatorial practice, and museum management. A visit experience that is customizable to the individual visitor, in which curators and marketers work together with visitor-clients to create an experience of personalized meaning, is, Rodney argues, rising in prevalence in the art museum field, but it is also being stymied by certain structural impediments. This book examines such obstacles, including institutional division of labor, long-standing conceptions, or misconceptions, of the museum’s mission, and the orientation of museums toward a certain conceptual model of their visitors. The Personalization of the Museum Visit is essential reading for scholars and students engaging with issues of visitor engagement, curatorial practice, and museum management. With a particular focus on the role of business interests and public policy, the book should also be of interest to those undertaking research in fields outside of museum and visitor studies.

Museum Experience Design

Arnold Vermeeren,Licia Calvi,Amalia Sabiescu
Museum Experience Design Book PDF

Author : Arnold Vermeeren,Licia Calvi,Amalia Sabiescu
Publisher : Springer
Page : 0 pages
File Size : 44,6 Mb
Release : 2019-06-06
Category : Computers
ISBN : 3319864262

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Museum Experience Design by Arnold Vermeeren,Licia Calvi,Amalia Sabiescu Pdf

This state-of-the-art book explores the implications of contemporary trends that are shaping the future of museum experiences. In four separate sections, it looks into how museums are developing dialogical relationships with their audiences, reaching out beyond their local communities to involve more diverse and broader audiences. It examines current practices in involving crowds, not as passive audiences but as active users, co-designers and co-creators; it looks critically and reflectively at the design implications raised by the application of novel technologies, and by museums becoming parts of connected museum systems and large institutional ecosystems. Overall, the book chapters deal with aspects such as sociality, creation and sharing as ways of enhancing dialogical engagement with museum collections. They address designing experiences – including participatory exhibits, crowd sourcing and crowd mining – that are meaningful and rewarding for all categories of audiences involved. Museum Experience Design reflects on different approaches to designing with novel technologies and discusses illustrative and diverse roles of technology, both in the design process as well as in the experiences designed through those processes. The trend of museums becoming embedded in ecosystems of organisations and people is dealt with in chapters that theoretically reflect on what it means to design for ecosystems, illustrated by design cases that exemplify practical and methodological issues in doing so. Written by an interdisciplinary group of design researchers, this book is an invaluable source of inspiration for researchers, students and professionals working in this dynamic field of designing experiences for and around museums.

Digital Technologies and the Museum Experience

Loïc Tallon
Digital Technologies and the Museum Experience Book PDF

Author : Loïc Tallon
Publisher : Rowman Altamira
Page : 264 pages
File Size : 48,6 Mb
Release : 2008-08-28
Category : Business & Economics
ISBN : 9780759112377

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Digital Technologies and the Museum Experience by Loïc Tallon Pdf

The biggest trend in museum exhibit design today is the creative incorporation of technology. Digital Technologies and the Museum Experience: Handheld Guides and Other Media explores the potential of mobile technologies (cell phones, digital cameras, MP3 players, PDAs) for visitor interaction and learning in museums, drawing on established practice to identify guidelines for future implementations.

The Engaging Museum

Graham Black
The Engaging Museum Book PDF

Author : Graham Black
Publisher : Routledge
Page : 314 pages
File Size : 55,6 Mb
Release : 2012-11-12
Category : Art
ISBN : 9781136761713

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The Engaging Museum by Graham Black Pdf

This very practical book guides museums on how to create the highest quality experience possible for their visitors. Creating an environment that supports visitor engagement with collections means examining every stage of the visit, from the initial impetus to go to a particular institution, to front-of-house management, interpretive approach and qualitative analysis afterwards. This holistic approach will be immensely helpful to museums in meeting the needs and expectations of visitors and building their audience. This book features: includes chapter introductions and discussion sections supporting case studies to show how ideas are put into practice a lavish selection of tables, figures and plates to support and illustrate the discussion boxes showing ideas, models and planning suggestions to guide development an up-to-date bibliography of landmark research. The Engaging Museum offers a set of principles that can be adapted to any museum in any location and will be a valuable resource for institutions of every shape and size, as well as a vital addition to the reading lists of museum studies students.