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Discover Your Conflict Management Style by Speed B. Leas Pdf
Speed B. Leas helps readers to assess their conflict response and discover options appropriate to different levels of conflict. He draws on years of experience helping conflicted congregations to provide valuable insights on the nature of conflict and its resolution, making this an excellent tool for raising self-awareness and a practical introduction to conflict management. This new edition contains an improved Conflict Strategy Instrument, revised to reflect new learnings and more accurately describe your conflict management style.
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Style Matters gives the reader a simple tool for understanding five common styles of dealing with conflict: Directing, Avoiding, Harmonizing, Problem-Solving, and Compromising. Readers take a short test and get a score in each style that helps them assess how much they use that style. Addidtional sections give hot tips on each style, including its strengths and weaknesses, and how to work with others who are using that style. Style Matters has special instructions for people from differing cultures, making it uniquely useful in a variety of cultural settings. Trainers who have used it report a strong preference for it over widely used alternatives. Volume discounts as low as $3.95 including shippping in the US available in orders of 50 or more.
In Finding Voice, Kincaid employs an often used but somewhat elusive metaphor, "voice," as a way of speaking of pastoral identity and contends that a lively, imaginative pastoral voice emerges from a thorough grasp of context, theology, pastoral roles, personal journey, and systemic dynamics. Designed as a text for the field education, contextual education, and supervised ministry experiences of seminary students and others preparing for congregational leadership, Finding Voice examines in depth how people are experiencing each of these constituent parts of pastoral voice at their student ministry sites not only to learn about each of the areas, but also to recognize and understand what is being called forth in the students as they engage these five key experiences and begin to visualize their future ministry. The book further explores the opportunities created when the five aspects of pastoral identity are in conflict with one another. In the absence of any one of these or the imbalance of them, pastoral voice gets skewed, and vibrant, effective ministry is undermined. Finding Voice urges students to begin now, with field education, to engage a practice of ministry that is imaginative, courageous, nimble, and faithful.
When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space for deeper understanding and stronger ties. Brave Talk offers hands-on skill-building in critical thinking, power sharing, and rhetoric. Combining real-life storytelling, engaging illustrations, and rigorous academic sources, this book blends humor, creativity, and interactive learning to help everyday people develop better skills for navigating conflict in order to build stronger relationships and healthier communities.
Have a Nice Conflict by Tim Scudder,Michael Patterson,Kent Mitchell Pdf
How to successfully navigate and prevent conflict From the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success—he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion—again—after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. Once John recognizes his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life—both at work and at home—improving. Reveals a practical understanding of how conflict really works Shows how to recognize its initial stages of conflict, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them Provides guidance for moving beyond conflict to enhance relationships Includes a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others Anyone can profit from the tools in this book to understand and take control over conflict.
Conflict Is for the Birds! by Gayle Wiebe Oudeh,Nabil Oudeh Pdf
In life, love and work, there are times when conflict is inevitable... In this new edition of their best-selling guide to managing conflict, authors Gayle and Nabil Oudeh reveal five distinct conflict management styles and explain the unique strengths and challenges of each. Rich with candour and humour, "Conflict is for the Birds!" offers a hands-on, solutions-oriented approach to turning conflict into an opportunity for problem solving and growth.
Conflict Management for Managers by Susan S. Raines Pdf
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Managing Church Conflict by Hugh F. Halverstadt Pdf
In this instructive book, Hugh Halverstadt advocates a Christian vision of shalom for an ethical process of conflict management. He shows how respectfulness, assertiveness, accountability, and a focus on the larger common good should all serve as Christian behavioral standards. The book is ideal for addressing ministries, church systems, and other nonprofit organizations in conflict.
Learning to Lead in Physical Therapy by Jennifer Green-Wilson,Stacey Zeigler Pdf
A timely and essential book for physical therapist and physical therapist assistant students, faculty, and practitioners, as well as clinical educators, Learning to Lead in Physical Therapy provides information on identifying, developing, and demonstrating effective leadership skills for daily practice. Drs. Jennifer Green-Wilson and Stacey Zeigler explain that in a health care field that’s constantly evolving, leadership skill development must be a high priority in physical therapy education and practice. Leadership skills are critical for physical therapists and physical therapist assistants throughout the course of their careers—in an informal leadership role with patients, in collaboration and advocacy for interdisciplinary care, and in formal leadership positions as they continually adapt to new expectations. With an evidence-based framework, the authors incorporate a workbook-style text with written prompts, activities, tools, quotes, and personal vignettes from practicing clinicians to explore concepts including: Discovering your individual strengths, developing your leadership style, and learning to lead through mentorship and coaching Communicating effectively, incorporating teamwork and collaboration, becoming an inclusive leader, and leading through conflict Effecting change through leadership, ethical decision-making, and serving others This book is easily incorporated within a single course or across multiple courses throughout a curriculum. Academic and clinical faculty and practitioners will also find this book easy to use for personal growth with its activity-based guidance through each chapter. Included with the text are online supplemental materials for faculty use in the classroom. Physical therapists and physical therapist assistants have the unique opportunity to be leaders at all levels—in their practices, the health care system, and their communities at large. Learning to Lead in Physical Therapy is an essential text in preparing students, faculty, and practitioners of all levels for these crucial leadership roles and responsibilities.
On Eagles' Wings by Michael Parsons,David J. Cohen Pdf
This is a volume of practical, scriptural, and contemporary essays exploring the idea of strength in weakness in the context of Christian life and ministry. Biblical scholars, theologians, and Christian ministry practitioners have thought about the biblical paradigm of strength in weakness within their own areas of expertise and interest. Biblical scholars encounter the idea of strength in weakness in both Old and New Testament passages that suggest human weakness and divine strength. The people of Israel, a community reliant on grace, exemplify this theme. Mark's portrayal of Jesus Christ indicates that it is in weakness that Christ saves. Paul's paradigm for ministry suggests the same. Theological chapters engage this teaching of strength in weakness as it surfaces in Luther's life, in Calvin's view of prayer, in Barth's theology, and ultimately in the divine dealing with the world. Pastoral theology demonstrates this theme's foundational significance for a suffering church in its mission to the world as well as the theme's importance for preaching the leading of God's people today. Drawing together scholars from fields of biblical studies, systematic theology, and pastoral theology, On Eagles' Wings questions an overemphasis on power in today's church. The authors propose various ways that ministry and mission may be best engaged with a biblical humility and with reliance on God's grace.
Over a period of years, Donald Smith probed, analyzed, interpreted, and reinterpreted data pertaining to what makes for effective ministry. Through all his research, one fact kept emerging: Pastors who focus on empowering others are recognized as the most effective in their ministry. Empowering Ministry distills the best information about cultivating an effective ministry stance from the voices of several hundred highly effective congregational leaders, offering readers the benefit of many lifetimes of pastoral experience. Smith deals extensively with how pastors empower others, as well as with how they have been and continue to be empowered themselves. He also discusses the requisite skills needed for motivating and energizing others. The book offers a realistic look at life in the ministerial pressure cooker and confronts the issues of stress and burnout. Specific steps the reader can take to grow and nurture an effective ministry are included. Empowering Ministry is for pastors who are enriching their work, for the seminary student preparing for ministry, and for anyone working closely with their pastors in a quest for maximum pastoral effectiveness.
Leading Congregational Change by Jim Herrington,Mike Bonem,James H. Furr Pdf
Bold transformation is needed in many of the congregations that cover the American landscape, argue Jim Herrington, Mike Bonem, and James H. Furr, authors of Leading Congregational Change: A Practical Guide for the Transformational Journey. Drawing on their more than one hundred years of combined experience in a wide variety of church-related positions and a deep commitment to the biblical role of the local church, the authors present practical and concrete principles and concepts applicable across a broad spectrum of congregations. Leading Congregational Change presents a simple, memorable, and transferable framework along with principles of congregational transformation--such as God's call for transformation, the central role of spiritual vitality, the sequential nature of effective change, and the learning disciplines. Illustrations and action items offer adaptable suggestions and starting points for discussion. Leading Congregational Change is designed primarily for pastors and other congregational leaders who sense that things are not "just fine" in their churches and realize that deep change is needed. Judicatory staff and church consultants will also find the model for congregational transformation helpful. Individual ministries within a congregation, new congregations, and parachurch organizations can also use it to facilitate their own transformation. A church will grow when it understands and is genuinely committed to demonstrating and sharing the gospel in relevant ways. Growth will be manifested in the deeper commitment of its members. And more people in the community will hear God's call and become faithful disciples of Christ. Leading Congregational Change is a wise and faithful guide for the journey toward such transformation.
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
