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Author : University of Regina. Canadian Plains Research Center,Saskatchewan Institute of Public Policy
Publisher : University of Regina Press
Page : 248 pages
File Size : 52,8 Mb
Release : 2004
Category : Electronic government information
ISBN : 0889771707
Author : E. Lynn Oliver,Larry Sanders
Publisher : Unknown
Page : 0 pages
File Size : 52,8 Mb
Release : 2004
Category : Electronic government information
ISBN : OCLC:1090991044
Author : Patrice Dutil,Cosmo Howard,John Langford,Jeffrey Roy
Publisher : University of Ottawa Press
Page : 211 pages
File Size : 43,9 Mb
Release : 2011-01-14
Category : Political Science
ISBN : 9780776619156
In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform efforts from a variety of perspectives and answers some pressing questions: How can we make better decisions about service delivery? How should we measure service delivery performance? How should we engage users of government services? How can we create a service culture? How can we use the internet more effectively? Approaching service delivery as not merely technical but inherently political and controversial, the authors look beyond the rhetoric to see what has actually been achieved and what obstacles confront further improvements.
Author : Anttiroiko, Ari-Veikko
Publisher : IGI Global
Page : 4780 pages
File Size : 52,5 Mb
Release : 2008-03-31
Category : Computers
ISBN : 9781599049489
Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.
Author : Peter Hernon,Rowena Cullen,Harold Relyea
Publisher : Scarecrow Press
Page : 428 pages
File Size : 48,7 Mb
Release : 2006
Category : Computers
ISBN : 0810853574
In the 1990s, many governments began to use information and communications technologies, especially Internet applications, to improve the efficiency and economy of government operations and to provide their citizens, the business community, and government officials with information and services. The goal of e-government is to become entrenched in the everyday lives of these people so that they become reliant on Internet access to government. Comparative Perspectives on E-government draws upon the expertise of its contributors, who have conducted research and policy analyses related to government information policy and e-government, and who have published previously in these areas. The focus of coverage is on five countries (Australia, Canada, New Zealand, the United Kingdom, and the United States) and topical issues such as the digital divide, the balance between access and security in the aftermath of 9-11, trust in government, the citizen's perspective on e-government, and the evaluation of government Web sites. The book addresses the need to understand the phenomenon of e-government better_its development, mission and goals, success in achieving those goals, and future plans_extending an inquiry to both developed and developing countries. An additional need for detailed cross-country analyses and comparisons, introduced here, is also addressed.
Author : Norris, Donald
Publisher : IGI Global
Page : 376 pages
File Size : 48,6 Mb
Release : 2007-12-31
Category : Computers
ISBN : 9781599049571
Virtual technology is increasingly prevalent in all spheres of daily life, including infiltration into governmental policies, processes, infrastructures, and frameworks. E-Government Research: Policy and Management provides scholars and practitioners with a critical mass of research on the integration, management, implications, and application of e-government. Covering such issues as e-government adoption and diffusion; social and performance issues of e-government; and information security, privacy, and policy, this book is an essential resource to any library collection.
Author : Jeffrey Roy
Publisher : University of Ottawa Press
Page : 397 pages
File Size : 53,6 Mb
Release : 2006
Category : Political Science
ISBN : 9780776606170
In sum, the prospects for digital transformation involve the interplay of these four dimensions: service, security, transparency and trust.".
Author : Donald F. Norris
Publisher : IGI Global
Page : 319 pages
File Size : 42,6 Mb
Release : 2007-01-01
Category : Political Science
ISBN : 9781599042855
"This book provides a complete synopsis of the latest technologies in information policy, security, privacy, and access, as well as the best practices in e-government applications and measurement, as well as the most current issues in hardware and software technology, adoption, diffusion, planning, management and philosophy"--Provided by publisher.
Author : Kelvin J. Bwalya,Stephen M. Mutula
Publisher : Walter de Gruyter GmbH & Co KG
Page : 360 pages
File Size : 47,9 Mb
Release : 2014-09-12
Category : Language Arts & Disciplines
ISBN : 9783110305272
E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising opportunities. This text refers in particular to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. This book analyses the fundamental technical and non-technical concepts that are essential for successful implementation of e-Government in diverse environments, especially in developing countries. This book is an indispensable resource for both e-Government practitioners and researchers in that it brings to the fore scholarly scrutiny, scientific debate, and best practice in e-Government. The author has a background in computer and information science and accentuates the multi-disciplinary nature of the issues surrounding e-Government.
Author : Michael E. Milakovich
Publisher : Routledge
Page : 531 pages
File Size : 48,9 Mb
Release : 2012-04-23
Category : Political Science
ISBN : 9781136718977
The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.
Author : Bwalya, Kelvin Joseph
Publisher : IGI Global
Page : 890 pages
File Size : 47,7 Mb
Release : 2012-03-31
Category : Political Science
ISBN : 9781466603257
"This book is a collection of knowledge on contemporary experiences on technological, societal and legal setups of e-Government implementation in emerging economies"--Provided by publisher.
Author : Zaigham Mahmood
Publisher : IGI Global
Page : 447 pages
File Size : 42,7 Mb
Release : 2013-05-31
Category : Social Science
ISBN : 9781466640917
"This book provides research on the current actions being taken by developing countries toward the design, development, and implementation of e-government policies"--Provided by publisher.
Author : Reddick, Christopher G.
Publisher : IGI Global
Page : 1140 pages
File Size : 42,6 Mb
Release : 2009-03-31
Category : Computers
ISBN : 9781605662831
"This book provides examinations of the adoption and impact of e-government"--Provided by publisher.
Author : Rahman, Hakikur
Publisher : IGI Global
Page : 588 pages
File Size : 47,9 Mb
Release : 2009-07-31
Category : Political Science
ISBN : 9781605666723
"This book assists its readers in formulation of ICT strategies for developing efficient and effective government systems and at the same time, acknowledge the importance of e-governance for building institutions to achieve transparency and accountability, and eventually democratic governance"--Provided by publisher.
Author : Anttiroiko, Ari-Veikko,Malkia, Matti
Publisher : IGI Global
Page : 1916 pages
File Size : 54,6 Mb
Release : 2006-07-31
Category : Political Science
ISBN : 9781591407904
Containing more than 250 articles, this three-volume set provides a broad basis for understanding issues, theories, and applications faced by public administrations and public organizations, as they strive for more effective government through the use of emerging technologies. This publication is an essential reference tool for academic, public, and private libraries.