Exploring Experience Design

Author : Ezra Schwartz
Publisher : Packt Publishing Ltd
Page : 392 pages
File Size : 52,7 Mb
Release : 2017-08-30
Category : Computers
ISBN : 9781787120112

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Exploring Experience Design by Ezra Schwartz Pdf

Learn how to unify Customer Experience, User Experience and more to shape lasting customer engagement in a world of rapid change. About This Book An introductory guide to Experience Design that will help you break into XD as a career by gaining A strong foundational knowledge Get acquainted with the various phases of a typical Experience Design workflow Work through the key process and techniques in XD, supported by most of the common use cases Who This Book Is For This book is for designers who wish to enter the field of UX Design, especially Programmers, Content Strategists, and Organizations keen to understand the core concepts of UX Design. What You Will Learn Understand why Experience Design (XD) is at the forefront of business priorities, as organizations race to innovate products and services in order to compete for customers in a global economy driven by technology and change Get motivated by the numerous professional opportunities that XD opens up for practitioners in wide-ranging domains, and by the stories of real XD practitioners Understand what experience is, how experiences are designed, and why they are effective Gain knowledge of user-centered design principles, methodologies, and best practices that will improve your product (digital or physical) Get to know your X's and D's—understand the differences between XD and UX, CX, IxD, IA, SD, VD, PD, and other design practices In Detail We live in an experience economy in which interaction with products is valued more than owning them. Products are expected to engage and delight in order to form the emotional bonds that forge long-term customer loyalty: Products need to anticipate our needs and perform tasks for us: refrigerators order food, homes monitor energy, and cars drive autonomously; they track our vitals, sleep, location, finances, interactions, and content use; recognize our biometric signatures, chat with us, understand and motivate us. Beautiful and easy to use, products have to be fully customizable to match our personal preferences. Accomplishing these feats is easier said than done, but a solution has emerged in the form of Experience design (XD), the unifying approach to fusing business, technology and design around a user-centered philosophy. This book explores key dimensions of XD: Close collaboration among interdisciplinary teams, rapid iteration and ongoing user validation. We cover the processes, methodologies, tools, techniques and best-practices practitioners use throughout the entire product development life-cycle, as ideas are transformed to into positive experiences which lead to perpetual customer engagement and brand loyalty.

Author : Shannon E. Thomas
Publisher : Artificial Publishing
Page : 428 pages
File Size : 47,8 Mb
Release : 2020-04-30
Category : Business & Economics
ISBN : 9083041409

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The Practical Guide to Experience Design: A Guidebook for Passionate, Curious, and Intentional People who Enjoy Designing for Humans by Shannon E. Thomas Pdf

Designing experiences for humans requires balancing many needs, including business, behavior, technology, and aesthetics. The Practical Guide to Experience Design focuses on the entire process of design, from research and discovery to actual production and choreography of an experience. Design and strategy consultant Shannon E. Thomas leads the reader through the process in four phases: discovering, defining, refining, and building. Each chapter covers a single methodology, providing insight via detailed descriptions, step-by-step guidance, and high-fidelity examples. The book can either be read front to back or by following along with one of the sample designs. With an emphasis on empowering the reader to find the most appropriate method based on context and desired outcome, goal-oriented descriptions help readers understand the big picture of how design processes work together and inform each other. Whether you're well versed in the field of experience design or just getting started, this book will support you in your practice as you make decisions, influence stakeholders, and bring experiences to life.

Author : Patrick Newbery,Kevin Farnham
Publisher : John Wiley & Sons
Page : 244 pages
File Size : 41,9 Mb
Release : 2013-08-08
Category : Business & Economics
ISBN : 9781118728390

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Experience Design by Patrick Newbery,Kevin Farnham Pdf

Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, tools, and processes that are required to enable design to make a difference. Experience Design bridges the gap between business and design, explaining how the quality of customer experience is the key to unlocking greater engagement and higher customer lifetime value. The book teaches businesses how to think about design as a process, and how this process can be used to create a better quality of experience across the entire customer journey. Experience Design also serves as a reference tool for both designers and business leaders to help teams collaborate more effectively and to help keep focus on the quality of the experiences that are put in front of customers. Explains how to use experience-centric design for better customer engagement Offers a framework for thinking and talking about "experience design," from a company and customer perspective Authors Patrick Newbery and Kevin Farnham are the Chief Strategy Officer and CEO of Method respectively, an experience design company that solves business challenges through design to create integrated brand, product, and service experiences Improve the quality of the experiences customers have with your company and watch engagement soar.

Author : Jennifer Romano Bergstrom,Andrew Schall
Publisher : Elsevier
Page : 400 pages
File Size : 40,7 Mb
Release : 2014-03-12
Category : Computers
ISBN : 9780124167094

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Eye Tracking in User Experience Design by Jennifer Romano Bergstrom,Andrew Schall Pdf

Eye Tracking for User Experience Design explores the many applications of eye tracking to better understand how users view and interact with technology. Ten leading experts in eye tracking discuss how they have taken advantage of this new technology to understand, design, and evaluate user experience. Real-world stories are included from these experts who have used eye tracking during the design and development of products ranging from information websites to immersive games. They also explore recent advances in the technology which tracks how users interact with mobile devices, large-screen displays and video game consoles. Methods for combining eye tracking with other research techniques for a more holistic understanding of the user experience are discussed. This is an invaluable resource to those who want to learn how eye tracking can be used to better understand and design for their users. Includes highly relevant examples and information for those who perform user research and design interactive experiences Written by numerous experts in user experience and eye tracking. Highly relevant to anyone interested in eye tracking & UX design Features contemporary eye tracking research emphasizing the latest uses of eye tracking technology in the user experience industry.

Author : J. Robert Rossman,Mathew D. Duerden
Publisher : Columbia University Press
Page : 257 pages
File Size : 42,6 Mb
Release : 2019-07-23
Category : Business & Economics
ISBN : 9780231549516

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Designing Experiences by J. Robert Rossman,Mathew D. Duerden Pdf

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.

Author : Ellen Lupton,Andrea Lipps
Publisher : Chronicle Books
Page : 224 pages
File Size : 43,5 Mb
Release : 2018-07-24
Category : Design
ISBN : 9781616897741

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The Senses by Ellen Lupton,Andrea Lipps Pdf

A powerful reminder to anyone who thinks design is primarily a visual pursuit, The Senses accompanies a major exhibition at the Cooper-Hewitt Smithsonian Design Museum that explores how space, materials, sound, and light affect the mind and body. Learn how contemporary designers, including Petra Blaisse, Bruce Mau, Malin+Goetz and many others, engage sensory experience. Multisensory design can solve problems and enhance life for everyone, including those with sensory disabilities. Featuring thematic essays on topics ranging from design for the table to tactile graphics, tactile sound, and visualizing the senses, this book is a call to action for multisensory design practice. The Senses: Design Beyond Vision is mandatory reading for students and professionals working in diverse fields, including products, interiors, graphics, interaction, sound, animation, and data visualization, or anyone seeking the widest possible understanding of design. The book, designed by David Genco with Ellen Lupton, is edited by Lupton and curator Andrea Lipps. Includes essays by Lupton, Lipps, Christopher Brosius, Hansel Bauman, Karen Kraskow, Binglei Yan, and Simon Kinnear.

Author : Peter Benz
Publisher : Bloomsbury Publishing
Page : 208 pages
File Size : 48,9 Mb
Release : 2014-12-18
Category : Design
ISBN : 9781472571137

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Experience Design by Peter Benz Pdf

How can we design better experiences? Experience Design brings together leading international scholars to provide a cross-section of critical thinking and professional practice within this emerging field. Contributors writing from theoretical, empirical and applied design perspectives address the meaning of 'experience'; draw on case studies to explore ways in which specific 'experiences' can be designed; examine which methodologies and practices are employed in this process; and consider how experience design interrelates with other academic and professional disciplines. Chapters are grouped into thematic sections addressing positions, objectives and environments, and interactions and performances, with individual case studies addressing a wide range of experiences, including urban spaces, the hospital patient, museum visitors, mobile phone users, and music festival and restaurant goers.

Author : Nathan Shedroff
Publisher : Unknown
Page : 0 pages
File Size : 51,9 Mb
Release : 2009
Category : Design
ISBN : 0982233906

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Experience Design 1.1 by Nathan Shedroff Pdf

Experience Design 1.1 is the update to the seminal book Experience Design 1, published in 2001. This update expands the text in the descriptive chapters and adds may new online and offline examples. It is a book about today's intersection of disciplines, such as: interaction design, information design, visual design, and more related methodologies are just parts of the whole. Practiced by many people around the world, experience design is as much an approach and ethic, as it is a field of work. Experience Design is not only a way of designing online experience (such as websites), as but more importantly, it is a way of approaching all design, including products, services, environments, and events. Read cover to cover, Experience Design 1.1 is a kind of text book containing theory as well as examples. Opened to a page at random, it's a source of inspiration that can be used to challenge your thinking when working on a creative project.

Author : Inna Alesina,Ellen Lupton
Publisher : Princeton Architectural Press
Page : 212 pages
File Size : 43,6 Mb
Release : 2010-03-24
Category : Design
ISBN : 1568987684

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Exploring Materials by Inna Alesina,Ellen Lupton Pdf

This book is an action-oriented, accessible guide to design thinking that addresses both the how and why of product design. It encourages designers to look beyond the abstraction of pure forms or the whimsy of virtual objects, and instead to make and test real objects in a studio environment.-back cover.

Author : Joseph A. Gatto,Porter,Selleck
Publisher : Unknown
Page : 128 pages
File Size : 40,7 Mb
Release : 2000-01-01
Category : Electronic
ISBN : 0871924668

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Exploring Visual Design by Joseph A. Gatto,Porter,Selleck Pdf

Author : Satyam Kantamneni
Publisher : John Wiley & Sons
Page : 628 pages
File Size : 49,9 Mb
Release : 2022-05-03
Category : Business & Economics
ISBN : 9781119829386

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User Experience Design by Satyam Kantamneni Pdf

Igniting business growth through UX In an increasingly digital world, users are rewarding products and services that provide them with a good experience and punishing those that don’t — with their wallets. Organizations realize they need to adapt quickly but don’t know how or where to start. In User Experience Design: A Practical Playbook to Fuel Business Growth, UXReactor co-Founder Satyam Kantamneni distills 25 years of industry experience into a pragmatic approach to help organizations advance in the highly competitive and rapidly changing digital world. You’ll discover: Why putting users at the center of strategy leads to an almost unfair competitive advantage Ways to build an organizational system that delivers a superior user experience that is replicable, consistent, and scalable Common shortfalls that prevent organizations from reaping the value of experience design 27 proven “plays” from the UXReactor playbook to put concepts into practice Game planning examples to execute at different levels of an organization A comprehensive and practical book for everyone involved in the transformation — business leaders, design leaders, product managers, engineers, and designers — User Experience Design: A Practical Playbook to Fuel Business Growth is also an ideal blueprint for current and prospective UX practitioners seeking to improve their skills and further their careers.

Author : Chris Risdon,Patrick Quattlebaum
Publisher : Unknown
Page : 336 pages
File Size : 50,5 Mb
Release : 2018
Category : Customer services
ISBN : 193382073X

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Orchestrating Experiences by Chris Risdon,Patrick Quattlebaum Pdf

Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

Author : Steve Maslin
Publisher : Jessica Kingsley Publishers
Page : 274 pages
File Size : 52,8 Mb
Release : 2021-12-21
Category : Architecture
ISBN : 9781784504144

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Designing Mind-Friendly Environments by Steve Maslin Pdf

Exploring the impact of the built environment and design on people with a range of neurological experiences, including autism, dementia, dyslexia and dyspraxia, this comprehensive guide provides project commissioners, architects and designers with all the information and personal insight they need to design, create and build 'mind-friendly' environments for everyone. Assimilating knowledge from medical, therapeutic, social and educational spheres, and using sensory integration theory, the book explores the connection between our minds and our surroundings and considers the impact of the environment on the senses, well-being and neurodiverse needs of people. The book shows how design adaptations to lighting, acoustics, temperature, surfaces, furniture and space can positively benefit the lives of everyone across a range of environments including workplaces, retail, sport and leisure, domestic, educational institutions, cultural and civic spaces, outdoor spaces and places of worship. Universal in its approach and written by an experienced architect and inclusive design consultant, this book is essential reading for professionals in architecture and design, education, organisational psychology, business management and occupational therapy.

Author : Lindsay Ratcliffe,Marc McNeill
Publisher : New Riders
Page : 476 pages
File Size : 52,7 Mb
Release : 2011-11-22
Category : Computers
ISBN : 9780132869256

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Agile Experience Design by Lindsay Ratcliffe,Marc McNeill Pdf

Agile development methodologies may have started life in IT, but their widespread and continuing adoption means there are many practitioners outside of IT--including designers--who need to change their thinking and adapt their practices. This is the missing book about agile that shows how designers, product managers, and development teams can integrate experience design into lean and agile product development. It equips you with tools, techniques and a framework for designing great experiences using agile methods so you can deliver timely products that are technically feasible, profitable for the business, and desirable from an end-customer perspective. This book will help you successfully integrate your design process on an agile project and feel like part of the agile team. do good design faster by doing just enough, just in time. use design methods from disciplines such as design thinking, customer-centered design, product design, and service design. create successful digital products by considering the needs of the end-customer, the business, and technology. understand the next wave of thinking about continuous design and continuous delivery.

Author : Russ Unger,Carolyn Chandler
Publisher : New Riders
Page : 558 pages
File Size : 47,9 Mb
Release : 2012-03-23
Category : Computers
ISBN : 9780132931724

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A Project Guide to UX Design by Russ Unger,Carolyn Chandler Pdf

User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to: Recognize the various roles in UX design, identify stakeholders, and enlist their support Obtain consensus from your team on project objectives Understand approaches such as Waterfall, Agile, and Lean UX Define the scope of your project and avoid mission creep Conduct user research in person or remotely, and document your findings Understand and communicate user behavior with personas Design and prototype your application or site Plan for development, product rollout, and ongoing quality assurance