Exploring Internal Communication

Author : Kevin Ruck
Publisher : Routledge
Page : 250 pages
File Size : 50,8 Mb
Release : 2019-12-06
Category : Business & Economics
ISBN : 9780429534898

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Exploring Internal Communication by Kevin Ruck Pdf

Exploring Internal Communication has long been the go-to publication for internal communication, public relations and human resources practitioners who want their practice to be grounded in research and guided by evidence-based advice. The new fourth edition has been comprehensively updated throughout to reflect the latest thinking in internal communication. Notably, the use of social media within organisations is explored in depth in recognition of the increasing integration of digital platforms. A greater understanding of the different communication roles played by line managers and senior managers is emerging, and this is reviewed to help managers understand what is expected of them and how to succeed as they communicate with employees. And the demands of channel management are becoming increasingly complex; this edition helps practitioners negotiate this challenge. Enriched with models, tips and case studies, this book is an indispensable tool for both students and practitioners alike.

Author : Mr Kevin Ruck
Publisher : Gower Publishing, Ltd.
Page : 221 pages
File Size : 44,6 Mb
Release : 2015-04-28
Category : Business & Economics
ISBN : 9781472430694

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Exploring Internal Communication by Mr Kevin Ruck Pdf

This third edition of Exploring Internal Communication includes new chapters on the history of internal communication, the evolution of employee engagement, the current state of practice, change communication, storytelling, research and measurement, an internal communication measurement dashboard, intranet management and internal social media. It argues that internal communication practice is about keeping employees informed and at the same time giving them a voice that is treated seriously. The book is both a companion for internal communication courses and an exploration of key concepts for a strategic approach to practice that underpins employee engagement.

Author : Pearson Education Limited
Publisher : Unknown
Page : 229 pages
File Size : 42,5 Mb
Release : 2012
Category : Communication in organizations
ISBN : 1782368787

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Exploring Internal Communication by Pearson Education Limited Pdf

Author : Kevin Ruck
Publisher : Routledge
Page : 0 pages
File Size : 55,6 Mb
Release : 2017-03-02
Category : Business & Economics
ISBN : 9781351937603

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Exploring Internal Communication by Kevin Ruck Pdf

This third edition of Exploring Internal Communication includes new chapters on the history of internal communication, the evolution of employee engagement, the current state of practice, change communication, storytelling, research and measurement, an internal communication measurement dashboard, intranet management and internal social media. It argues that internal communication practice is about keeping employees informed and at the same time giving them a voice that is treated seriously. The book is both a companion for internal communication courses and an exploration of key concepts for a strategic approach to practice that underpins employee engagement.

Author : Kevin Ruck,PR Academy
Publisher : Unknown
Page : 155 pages
File Size : 50,7 Mb
Release : 2011-11
Category : Employee engagement
ISBN : 1849595968

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Exploring Internal Communication by Kevin Ruck,PR Academy Pdf

Author : Jenni Field
Publisher : Kogan Page Publishers
Page : 235 pages
File Size : 50,6 Mb
Release : 2021-04-03
Category : Business & Economics
ISBN : 9781789666144

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Influential Internal Communication by Jenni Field Pdf

Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.

Author : Lyn Smith,Pamela Mounter
Publisher : Kogan Page Publishers
Page : 289 pages
File Size : 40,5 Mb
Release : 2008
Category : Business & Economics
ISBN : 9780749452650

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Effective Internal Communication by Lyn Smith,Pamela Mounter Pdf

Previously overlooked in the workplace, this book explores how internal communication is conducted across the different sectors and in organisations of differing sizes and complexity.

Author : Liam FitzPatrick,Klavs Valskov
Publisher : Kogan Page Publishers
Page : 272 pages
File Size : 45,7 Mb
Release : 2014-08-03
Category : Business & Economics
ISBN : 9780749469337

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Internal Communications by Liam FitzPatrick,Klavs Valskov Pdf

Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, a strong external reputation and delighted customers are just a few of the reasons why getting your message over to staff effectively matters. Internal Communications explores what good practice in internal communications looks like, providing a no-nonsense, step-by-step approach to devising an internal communications strategy. Written by experts with extensive experience as consultants and in-house leaders in the private, public and not-for-profit sectors, Internal Communications covers how to build an internal communications team and plan; devise messages and decide which channels to use; work with line managers and senior leaders; research and evaluate internal communications and support change within an organization. Supported by easy to follow models, example explanations of the core theory, and case studies, it provides students and internal communicators alike with the practical tools and advice they need to make a difference in an organization. The book is also supported by online resources, including slides for lecturers.

Author : Rita Linjuan Men,Shannon A. Bowen
Publisher : Business Expert Press
Page : 229 pages
File Size : 51,9 Mb
Release : 2016-12-26
Category : Business & Economics
ISBN : 9781631576768

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Excellence in Internal Communication Management by Rita Linjuan Men,Shannon A. Bowen Pdf

This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices.

Author : Linjuan Rita Men,Ana Tkalac Verčič
Publisher : Springer Nature
Page : 274 pages
File Size : 55,7 Mb
Release : 2021-09-28
Category : Business & Economics
ISBN : 9783030782139

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Current Trends and Issues in Internal Communication by Linjuan Rita Men,Ana Tkalac Verčič Pdf

This edited book delves into important current issues and trends in internal communication from a strategic communication perspective. It presents recent research findings, theories, best practices, and cases in internal communication on a global scale. The book discusses emerging and important long-standing issues in-depth, including topics such as employee advocacy, internal social media, internal issue management and crisis communication, employee activism, purposeful communication, leadership communication, internal CSR communication, cross-cultural/global internal communications, internal communication, and employee well-being. Within these topics, the chapters address the function of internal communications in contemporary times, the role of leaders, how to integrate emerging technologies, building an internal brand, and measuring the effectiveness of internal communication. This book will be a comprehensive source on internal communication, especially on its new theoretical development related to the emerging issues and trends, best practices, and future directions for research and practice.

Author : David Cowan
Publisher : Kogan Page Publishers
Page : 233 pages
File Size : 44,6 Mb
Release : 2017-06-03
Category : Business & Economics
ISBN : 9780749478667

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Strategic Internal Communication by David Cowan Pdf

Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy. Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance. The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges. It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision. This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change. It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation. Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.

Author : Sue Dewhurst,Liam FitzPatrick
Publisher : Kogan Page Publishers
Page : 329 pages
File Size : 50,9 Mb
Release : 2022-04-03
Category : Business & Economics
ISBN : 9781398604575

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Successful Employee Communications by Sue Dewhurst,Liam FitzPatrick Pdf

Communicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behaviour change, and support leaders to be more effective communicators. Written by leading PR and internal communications experts and packed with new case studies and updated content, this second edition of Successful Employee Communications blends theory and practice, sharing insights and lessons from global organizations including AB InBev, Cambridge University, Reckitt and the Organisation for Economic Co-operation and Development (OECD). It is essential reading for anyone responsible for internal communication, employee engagement, organizational culture or employee experience in the new world of work.

Author : Nance McCown,Linjuan Rita Men,Hua Jiang,Hongmei Shen
Publisher : Taylor & Francis
Page : 365 pages
File Size : 40,6 Mb
Release : 2023-04-25
Category : Business & Economics
ISBN : 9781000859126

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Internal Communication and Employee Engagement by Nance McCown,Linjuan Rita Men,Hua Jiang,Hongmei Shen Pdf

This book aims to explore the connection between internal communication and employee engagement in both educational and business settings. Through the collection of chapters contributed by leading public relations, communication, and management scholars as well as seasoned practitioners, readers will gain new insights into current issues in internal communication and employee engagement through a series of real-world case studies analyzing current issues and offering best practices in internal communication and employee engagement in specific industry and organization settings. Learning outcomes and discussion questions for both classroom use and business strategizing round out each chapter, providing a springboard to further inquiry, research, and initiative development in these intricately intertwined areas so crucial to employee satisfaction and organizational success. This makes Internal Communications and Employee Engagement an ideal resource for the intended audience of scholars, students, internal communication managers, and organizational leaders

Author : Susanne Dahlman,Mats Heide
Publisher : Routledge
Page : 170 pages
File Size : 50,8 Mb
Release : 2020-10-27
Category : Business & Economics
ISBN : 9781000177411

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Strategic Internal Communication by Susanne Dahlman,Mats Heide Pdf

What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication – work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization – managers, coworkers and communication professionals. Traditionally, there has been too much emphasis on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, Professor in Strategic Communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to the demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students.

Author : Tamara Gillis,IABC
Publisher : John Wiley & Sons
Page : 484 pages
File Size : 42,8 Mb
Release : 2011-03-21
Category : Business & Economics
ISBN : 9781118016350

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The IABC Handbook of Organizational Communication by Tamara Gillis,IABC Pdf

The IABC Handbook of Organizational Communication THIS NEW EDITION of The IABC Handbook of Organizational Communication contains a comprehensive collection of practical knowledge about successful corporate communication and its effect on an organization as a whole. Thoroughly revised and updated to meet the realities of today’s organizational environment, the second edition of The IABC Handbook of Organizational Communication includes fresh case studies and original chapters. This vital resource contains information that is relevant to communicators in any organization, from global conglomerates to small businesses, public companies to private firms, and for-profits to nonprofits. The expert contributors cover a wealth of relevant topics, including how to excel at executive communication and executive coaching, an in-depth examination of communication counsel, a review of communication and ethics as a whole, a review of corporate social responsibility and sustainability issues, and how to prepare for communication during a crisis. The book also contains information on current issues and trends such as the effects of the recent recession and new technologies that affect strategic communication management. A review of internal and employee communication issues, the growing need for international and multicultural communication, and strategies for combining traditional and social media are explored in detail. Whether you are a professional communicator or a corporate executive without a background in the communication discipline, you will gain new insight into traditional and emerging issues in organizational communication and learn what it takes to reach stakeholders both inside and outside the organization.