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Author : Peggy Johnson,Sheila S. Intner
Publisher : Chicago : American Library Association
Page : 336 pages
File Size : 51,8 Mb
Release : 1994
Category : Education
ISBN : UOM:39015034313463
This authoritative guide covers all areas of technical services.
Author : Kimberley A. Edwards,Michelle Leonard
Publisher : ALA Editions
Page : 0 pages
File Size : 48,8 Mb
Release : 2019-05-09
Category : Language Arts & Disciplines
ISBN : 0838918573
Are you spending money wisely? Can you prove it? The call for efficiency and evidence-based practice has sparked an examination traditional assessment and statistic-gathering.
Author : Michelle Leonard,Susan E. Thomas
Publisher : American Library Association
Page : 137 pages
File Size : 53,6 Mb
Release : 2022-01-03
Category : Language Arts & Disciplines
ISBN : 9780838938218
An important resource for scholarly research, grey literature is relevant to every discipline. It’s also often more current than commercial publications. Unfortunately, though it provides a richness of content, this type of scholarly resource is often overlooked when conducting research. This book aims to change that, describing the importance of grey literature and offering a holistic approach to successfully integrating it into library collections. Readers will learn an overview of grey literature that discusses its importance to researchers, scholars, and students; collections policies for selection and deselection, complete with a suggested workflow; information about vendors, OA, and other aspects of acquisitions; guidance on cataloging, such as collection categories in the public-facing catalog, and preservation; and methods for promoting grey literature in library collections, including institutional repositories; and tips for marketing, branding, outreach, and best communication practices for colleagues, administrators, and patrons.
Author : Kimberley A. Edwards,Tricia Mackenzie
Publisher : ALA Editions
Page : 242 pages
File Size : 44,9 Mb
Release : 2021-04-30
Category : Language Arts & Disciplines
ISBN : 0838949460
The real-world initiatives and straightforward advice in this collection will embolden technical services managers and administrators to demonstrate the value of their work to stakeholders throughout their organization.
Author : Holly Talbott,Ashley Zmau
Publisher : American Library Association
Page : 184 pages
File Size : 55,7 Mb
Release : 2020-11-06
Category : Language Arts & Disciplines
ISBN : 9780838947913
A library user can’t access an article. Your log in credentials won’t work. In the realm of electronic resources everything runs smoothly—until suddenly, without warning, it doesn’t. Invariably, systems will break down, but a trial and error approach to finding out what’s wrong is highly inefficient. This hands-on guide from two expert ERM librarians walks you through the essentials of troubleshooting. It outlines a methodical process that will help you identify the source of a problem even when it’s not obvious and take steps to reach a resolution. With the goal of developing a library-wide workflow in mind, this guide will teach you how to familiarize yourself with the components of electronic resources, using flowchart diagrams of common access chains such as discovery services, knowledge bases, research guides, and library services platforms; navigate the complete triage and troubleshooting workflow, illustrated through 14 in-depth examples; recognize the symptoms of common access disruptions; conduct efficient troubleshooting interviews; manage help tickets and design problem reports that capture key information without overburdening the user; create publicly available help pages for problems originating with users’ devices or computers; communicate with vendors and IT personnel for speedy resolutions, providing dozens of clear definitions of library and technology terms that will help you minimize confusion; and customize your own troubleshooting workflow chart for common use across departments and staff hierarchies.
Author : Mary Beth Weber,Melissa De Fino
Publisher : Rowman & Littlefield
Page : 167 pages
File Size : 45,5 Mb
Release : 2022-04-25
Category : Language Arts & Disciplines
ISBN : 9781538152645
Prior to the COVID pandemic, there was little published information to guide technical services operations on how to deal with crises and emergencies. Viewed as a backroom operation by administration, little thought historically has been given to how these employees might protect equipment and resources and continue to provide services that seamlessly support the rest of the library. Virtual Technical Services: A Handbook is the first to address emergency and crisis planning specifically for technical services. The authors address how to create an emergency plan and how to prepare for an uncertain future that will undoubtedly include other threats to our health and safety. We discuss how the pivot to remote work can revolutionize technical services librarianship and allow us to better serve the needs of a 21st Century library. As the WFH period extended longer than anticipated, libraries and other organizations realized both the challenges and benefits of working remotely. WFH is about more than just doing one’s job, and we focus on employees as individuals with needs that include work/life balance, self-care, and the flexibility to meet life circumstances including childcare, eldercare, and appointments. A unique feature of our book is the focus on employee well-being, including burnout and self-care. Prior to COVID-19, employee well-being was typically not emphasized as part of personnel management. The risks to our health and safety and being removed from the physical workplace provided the opportunity to re-examine priorities and reframe them to forge a stronger and more collaborative relationship between employers and employees. Technical services personnel, in particular, are subject to burnout as their operations are frequently understaffed and they face competing demands of serving both libraries’ physical needs and supporting electronic and digital resources. Management in a remote work environment has challenges that are not present in an on-site operation. Communication, setting expectations, and documentation and training take on added significance when WFH, as does accountability. Our book addresses these aspects of management through a WFH lens. The book also covers the return to work after a shift to remote, whether it is completely on-site, hybrid, or some combination. Normalization, determining staffing levels, employee accommodations, and an adjustment period are discussed. Since most technical services personnel have not previously had to pivot to remote on short notice and for an extended period, the book addresses these issues for libraries as they make decisions about repopulating their workplaces.
Author : Anonim
Publisher : Unknown
Page : 778 pages
File Size : 46,9 Mb
Release : 1993
Category : Administrative agencies
ISBN : UOM:39015028198409
Author : Anonim
Publisher : DIANE Publishing
Page : 727 pages
File Size : 43,5 Mb
Release : 1994
Category : Electronic
ISBN : 9780788101915
Describes the individual capabilities of each of 1,900 unique resources in the federal laboratory system, and provides the name and phone number of each contact. Includes government laboratories, research centers, testing facilities, and special technology information centers. Also includes a list of all federal laboratory technology transfer offices. Organized into 72 subject areas. Detailed indices.
Author : C. C. Parker,R. V. Turley
Publisher : Butterworth-Heinemann
Page : 337 pages
File Size : 46,6 Mb
Release : 2013-10-22
Category : Technology & Engineering
ISBN : 9781483163024
Information Sources in Science and Technology: A Practical Guide to Traditional and Online Use presents a selection of traditional and online methods of using information sources in science and technology, including people, organizations, literature, hosts, and databases. This text serves as a reference book that helps the reader choose sources of information and their guides, includes a routine for finding and using information, and offers tips on searching and obtaining literature in a usable form. This book is comprised of nine chapters and begins by explaining how to choose type(s) of information source that is likely to be most helpful. The chapters that follow present guides on people, organizations, and literature as sources of information. A chapter on information services focuses on those organizations that supply information or references to information that could be helpful. These services range from answering telephone queries to supplying collections of relevant documents, and from broadcast television information to direct connection with computer databases. The next chapters discuss ways of searching the literature and computer databases, obtaining literature in a usable form, and organizing and presenting information. This book concludes by considering current awareness or keeping up-to-date with information about recent developments. This monograph is intended for librarians and information officers, especially for those working in scientific or industrial environments, practicing scientists and engineers, and students associated with these professions.
Author : Anonim
Publisher : Unknown
Page : 468 pages
File Size : 48,7 Mb
Release : 1989
Category : Electronic journals
ISBN : UCAL:B4085573
Author : Marie Keen Shaw
Publisher : Rowman & Littlefield
Page : 249 pages
File Size : 45,7 Mb
Release : 2015-11-12
Category : Language Arts & Disciplines
ISBN : 9781442256453
In the last decade library collections have rapidly evolved from a predominance of print books and journals to an ever growing mix of digital and print resources. Library patrons are predominately served by support staff that is expected to know how to help patrons select and use digital resources. Yet most library support staff (LSS) has not had training to become proficient in finding, using, and instructing others in the abundance of the digital resources of websites, databases, e-texts, digital libraries and their related technologies. Library Technology and Digital Resources: An Introduction for Support Staff is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. This book will guide the LSS to be able to: Distinguish key features and enhancements found among vendors and providers of digital libraries, digital collections, databases, and e-texts; Plan, budget, fund and write grants for digital resources; Understand the complexity and options of licensing and usage agreements for digital resources; Know copyright permissions and acceptable use guidelines for digital resources. Understand the basic technologies that support library digital resources including network structures, software applications, and protocols; Distinguish between directories and search engines as they relate to digital resources as well as be able to employ advance search skills effectively; Explore the resources of global, national, and state digital libraries and their collections; Use government databases and other digitized systems and information sources; Find exemplary digital resources though other agencies such as museums, university collections and other sources that librarians can share with patrons. Create local digital resources of primary and historical materials and artifacts with metadata and cataloging for searchable access. Interpret meaning from library digital resources using visual literacy skills. Promote library digital resources through a variety of means including social media and online options.
Author : Anonim
Publisher : Unknown
Page : 558 pages
File Size : 40,8 Mb
Release : 1979
Category : Government publications
ISBN : UOM:39015022681954
Author : Anonim
Publisher : Unknown
Page : 334 pages
File Size : 45,6 Mb
Release : 1998
Category : Education
ISBN : MINN:30000010540130
Author : United States. Office of State Technical Services
Publisher : Unknown
Page : 136 pages
File Size : 51,9 Mb
Release : 1967
Category : Technology
ISBN : UIUC:30112101025572
Author : Dora Biblarz,Stephen Bosch,Chris Sugnet
Publisher : Scarecrow Press
Page : 80 pages
File Size : 52,9 Mb
Release : 2001-06-06
Category : Social Science
ISBN : 9780810841314
Applicable for all types of libraries. Needs assessment can be defined as the process of using one or more techniques to collect and analyze data on library users or potential users. The guide includes the methodology and techniques for carrying out needs assessment projects, ranging from short-term assessments to long-term research or comprehensive collection assessments. Various types of data, techniques, and methodology are described, as are associated pointers and pitfalls.