Handbook Of Risk And Crisis Communication

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Handbook of Risk and Crisis Communication

Robert L. Heath,H. Dan O'Hair
Handbook of Risk and Crisis Communication Book PDF

Author : Robert L. Heath,H. Dan O'Hair
Publisher : Routledge
Page : 653 pages
File Size : 55,6 Mb
Release : 2020-10-28
Category : Business & Economics
ISBN : 9781000153088

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Handbook of Risk and Crisis Communication by Robert L. Heath,H. Dan O'Hair Pdf

The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as "What is likely to happen, to whom, and with what consequences?" "To what extent can science and vigilance prevent or mitigate negative outcomes?" and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers. The Handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner. Now available in paperback, the Handbook of Risk and Crisis Communication can be readily used in graduate coursework and individual research programs. With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook provides vital insights for all disciplines studying risk, and is required reading for scholars and researchers investigating risk and crisis in various contexts.

The Handbook of Crisis Communication

W. Timothy Coombs,Sherry J. Holladay
The Handbook of Crisis Communication Book PDF

Author : W. Timothy Coombs,Sherry J. Holladay
Publisher : John Wiley & Sons
Page : 770 pages
File Size : 47,7 Mb
Release : 2012-01-10
Category : Language Arts & Disciplines
ISBN : 9781444361902

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The Handbook of Crisis Communication by W. Timothy Coombs,Sherry J. Holladay Pdf

Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina Explores the key emerging areas of new technology and global crisis communication Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication

Handbook of Risk and Crisis Communication

Robert Lawrence Heath,Robert L. Heath,Dan O'Hair
Handbook of Risk and Crisis Communication Book PDF

Author : Robert Lawrence Heath,Robert L. Heath,Dan O'Hair
Publisher : Unknown
Page : 683 pages
File Size : 46,7 Mb
Release : 2009
Category : Business & Economics
ISBN : 9780805857771

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Handbook of Risk and Crisis Communication by Robert Lawrence Heath,Robert L. Heath,Dan O'Hair Pdf

This handbook features a line of analysis that connects crisis, risk, and public policy issues into a coherent fabric. Each chapter represents the best available research in these areas with insightful notions of where current research and best practices should move in the future

Risk and Crisis Communications

Pamela (Ferrante) Walaski
Risk and Crisis Communications Book PDF

Author : Pamela (Ferrante) Walaski
Publisher : John Wiley & Sons
Page : 159 pages
File Size : 54,6 Mb
Release : 2011-07-07
Category : Technology & Engineering
ISBN : 9781118093443

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Risk and Crisis Communications by Pamela (Ferrante) Walaski Pdf

The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effectively communicate risks to their audiences and what to say when a crisis strikes. Risk and Crisis Communications: Methods and Messages is designed to help organizations understand the essential components of communicating about risks during a crisis, and it carves out a role for safety health and environmental (SH&E) professionals in the process. Covering common theoretical concepts and explaining the positions of noted experts in the field such as Peter Sandman and Vincent Covello, the book provides a fundamental understanding of the process behind crafting effective messages for a variety of different situations and explains the consequences of saying the wrong thing to an emotional audience. Incorporating numerous case studies—including the BP Deepwater Horizon Oil Spill and the 2010 H1N1 pandemic—it shows how messages can change the way an audience perceives an event and how they react to it, clearly demonstrating how ineffective messages can create untold difficulties for an organization's public image. Savvy SH&E professionals know that their role in helping to craft risk and crisis messages as well as assisting in the execution of risk communication plans provides a critical path to becoming more valuable members of their organizations. Risk and Crisis Communications: Methods and Messages provides invaluable assistance in helping SH&E professionals add value to their organization.

The SAGE Handbook of Risk Communication

Hyunyi Cho,Torsten Reimer,Katherine A. McComas
The SAGE Handbook of Risk Communication Book PDF

Author : Hyunyi Cho,Torsten Reimer,Katherine A. McComas
Publisher : SAGE Publications
Page : 377 pages
File Size : 53,9 Mb
Release : 2014-10-29
Category : Language Arts & Disciplines
ISBN : 9781483312194

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The SAGE Handbook of Risk Communication by Hyunyi Cho,Torsten Reimer,Katherine A. McComas Pdf

In this comprehensive, state-of-the-art overview of risk communication, the field’s leading experts summarize theory, current research, and practice in a range of disciplines and describe effective communication approaches for risk situations in diverse contexts, such as health, environment, science, technology, and crisis. Offering practical insights, the contributors consider risk communication in all contexts and applications—interpersonal, organizational, and societal—offering a wider view of risk communication than other volumes. Importantly, the handbook emphasizes the communication side of risk communication, providing integrative knowledge about the models, audiences, messages, and the media and channels necessary for effective risk communication that enables informed judgments and actions regarding risk. Editors Hyunyi Cho, Torsten Reimer, and Katherine McComas have significantly contributed to the field of risk communication with this important reference work—a must-have for students, scholars, and risk and crisis communication professionals.

The Handbook of International Crisis Communication Research

Andreas Schwarz,Matthew W. Seeger,Claudia Auer
The Handbook of International Crisis Communication Research Book PDF

Author : Andreas Schwarz,Matthew W. Seeger,Claudia Auer
Publisher : John Wiley & Sons
Page : 564 pages
File Size : 54,6 Mb
Release : 2016-06-13
Category : Social Science
ISBN : 9781118516768

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The Handbook of International Crisis Communication Research by Andreas Schwarz,Matthew W. Seeger,Claudia Auer Pdf

The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines and related fields. Provides the first integrative international perspective on crisis communication Articulates a broader understanding of crisis communication, which includes work from scholars in journalism, public relations, audience research, psychology, political science, sociology, economics, anthropology, and international communication Explores the topic from cross-national and cross-cultural crisis communication approaches Includes research and scholars from countries around the world and representing all regions Discusses a broad range of crisis types, such as war, terrorism, natural disasters, pandemia, and organizational crises

Risk Communication

Regina E. Lundgren,Andrea H. McMakin
Risk Communication Book PDF

Author : Regina E. Lundgren,Andrea H. McMakin
Publisher : John Wiley & Sons
Page : 544 pages
File Size : 48,8 Mb
Release : 2018-07-10
Category : Business & Economics
ISBN : 9781119456155

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Risk Communication by Regina E. Lundgren,Andrea H. McMakin Pdf

THE ESSENTIAL HANDBOOK FOR EFFECTIVELY COMMUNICATING ENVIRONMENTAL, SAFETY, AND HEALTH RISKS, FULLY REVISED AND UPDATED Now in its sixth edition, Risk Communication has proven to be a valuable resource for people who are tasked with the responsibility of understanding how to apply the most current approaches to care, consensus, and crisis communication. The sixth edition updates the text with fresh and illustrative examples, lessons learned, and recent research as well as provides advice and guidelines for communicating risk information in the United States and other countries. The authors help readers understand the basic theories and practices of risk communication and explain how to plan an effective strategy and put it into action. The book also contains information on evaluating risk communication efforts and explores how to communicate risk during and after an emergency. Risk Communication brings together in one resource proven scientific research with practical, hands-on guidance from practitioners with over 30 years of experience in the field. This important guide: Provides new examples of communication plans in government and industry, use of social media, dealing with "fake news," and new digital tools for stakeholder involvement and crisis communications Contains a new chapter on partnerships which covers topics such as assigning roles and expectations, ending partnerships, and more Presents real-world case studies with key lessons all risk communicators can apply. Written for engineers, scientists, professors and students, land use planners, public health practitioners, communication specialists, consultants, and regulators, the revised sixth edition of Risk Communication is the must-have guide for those who communicate risks.

Risk Issues and Crisis Management

Michael Regester,Judy Larkin
Risk Issues and Crisis Management Book PDF

Author : Michael Regester,Judy Larkin
Publisher : Kogan Page Publishers
Page : 214 pages
File Size : 41,6 Mb
Release : 2002
Category : Business & Economics
ISBN : 0749436352

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Risk Issues and Crisis Management by Michael Regester,Judy Larkin Pdf

Packed with examples and case studies, this guide shows in a clear and practical way how issues and crises can be handled successfully and effectively with the minimum of damage.

Risk Communication

Regina E. Lundgren,Andrea H. McMakin
Risk Communication Book PDF

Author : Regina E. Lundgren,Andrea H. McMakin
Publisher : John Wiley & Sons
Page : 542 pages
File Size : 45,7 Mb
Release : 2018-09-25
Category : Business & Economics
ISBN : 9781119456117

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Risk Communication by Regina E. Lundgren,Andrea H. McMakin Pdf

THE ESSENTIAL HANDBOOK FOR EFFECTIVELY COMMUNICATING ENVIRONMENTAL, SAFETY, AND HEALTH RISKS, FULLY REVISED AND UPDATED Now in its sixth edition, Risk Communication has proven to be a valuable resource for people who are tasked with the responsibility of understanding how to apply the most current approaches to care, consensus, and crisis communication. The sixth edition updates the text with fresh and illustrative examples, lessons learned, and recent research as well as provides advice and guidelines for communicating risk information in the United States and other countries. The authors help readers understand the basic theories and practices of risk communication and explain how to plan an effective strategy and put it into action. The book also contains information on evaluating risk communication efforts and explores how to communicate risk during and after an emergency. Risk Communication brings together in one resource proven scientific research with practical, hands-on guidance from practitioners with over 30 years of experience in the field. This important guide: Provides new examples of communication plans in government and industry, use of social media, dealing with "fake news," and new digital tools for stakeholder involvement and crisis communications Contains a new chapter on partnerships which covers topics such as assigning roles and expectations, ending partnerships, and more Presents real-world case studies with key lessons all risk communicators can apply. Written for engineers, scientists, professors and students, land use planners, public health practitioners, communication specialists, consultants, and regulators, the revised sixth edition of Risk Communication is the must-have guide for those who communicate risks.

Ongoing Crisis Communication

W. Timothy Coombs
Ongoing Crisis Communication Book PDF

Author : W. Timothy Coombs
Publisher : SAGE Publications
Page : 359 pages
File Size : 53,8 Mb
Release : 2018-12-18
Category : Business & Economics
ISBN : 9781544331966

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Ongoing Crisis Communication by W. Timothy Coombs Pdf

Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making. Visit the author′s blog at https://coombscrisiscommunication.wordpress.com.

Effective Crisis Communication

Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger
Effective Crisis Communication Book PDF

Author : Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger
Publisher : SAGE Publications
Page : 265 pages
File Size : 43,7 Mb
Release : 2010-11-03
Category : Language Arts & Disciplines
ISBN : 9781412980340

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Effective Crisis Communication by Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger Pdf

In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.

The Handbook of Crisis Communication

W. Timothy Coombs,Sherry J. Holladay
The Handbook of Crisis Communication Book PDF

Author : W. Timothy Coombs,Sherry J. Holladay
Publisher : John Wiley & Sons
Page : 597 pages
File Size : 52,8 Mb
Release : 2022-10-26
Category : Social Science
ISBN : 9781119678939

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The Handbook of Crisis Communication by W. Timothy Coombs,Sherry J. Holladay Pdf

The revised and updated new edition of the comprehensive guide to crisis communication research and practice The Handbook of Crisis Communication provides students, researchers, and practitioners with a timely and authoritative overview of the dynamic field. Contributions by an international team of 50 leading scholars and practitioners demonstrate various methodological approaches, examine how crisis communication is applied in a range of specific contexts, discuss the role of culture and technology in crisis communication, and present original research of relevance to the development and evaluation of crisis communication theory. Now in its second edition, the Handbook covers the latest advances in global crisis communication technology, current trends in research and practice, social media in crisis communication, and more. Each of the 38 chapters incorporate new material offering fresh insights into existing areas of crisis communication and explore new and emerging lines of research. A wealth of new case studies, practical scenarios, and in-depth analyses of recent crises are integrated throughout. Examines traditional applications, recent advances, and emerging areas in crisis communication Discusses communication approaches for organizational crises, disasters, political crises, and public health crises Provides up-to-date coverage of the latest terminology, methods, and research trends in the field Highlights how crisis communication theory and research can inform real-world practice Features detailed analyses of crisis communication in major events such as terrorist attacks, natural disasters, industrial accidents, and global pandemics The Handbook of Crisis Communication, Second Edition is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.

Risk Communication

Regina E. Lundgren
Risk Communication Book PDF

Author : Regina E. Lundgren
Publisher : Unknown
Page : 198 pages
File Size : 41,5 Mb
Release : 1994
Category : Business & Economics
ISBN : UOM:39015032596663

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Risk Communication by Regina E. Lundgren Pdf

When it comes to risk communication there is little margin for error. Not only is it critically important that the communication be clear and easy-to-understand, it must reach all those affected. Risk Communication, by Regina Lundgren, is a handbook designed to help scientists, engineers and writers communicate risk more effectively. With practical advice on planning the campaign, designing messages for a variety of audiences, and evaluating the message, this book can help you avoid the serious problems that result from inadequate communication of health, safety and environmental risks.

Risk and Crisis Communication

Robert Littlefield,Timothy L. Sellnow
Risk and Crisis Communication Book PDF

Author : Robert Littlefield,Timothy L. Sellnow
Publisher : Lexington Books
Page : 161 pages
File Size : 55,6 Mb
Release : 2015-11-05
Category : Language Arts & Disciplines
ISBN : 9781498517904

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Risk and Crisis Communication by Robert Littlefield,Timothy L. Sellnow Pdf

Risk and Crisis Communication addresses how the interaction between organizations and their stakeholders manifests during a risk or crisis situation. Littlefield and Sellnow contend that when best practices are considered, there are certain tensions to which an organization responds. These tensions are similar to those experienced among individuals when managing their relationships. As such, Littlefield and Sellnow apply an interpersonal theory, known as relational dialectics (RDT), to risk and crisis communication and examine the outcome from the vantage point of the officials and the public. Previous research has focused on top-down, sender-oriented communication to evaluate the effectiveness of particular strategies used by spokespeople to repair public image or relay an apology. In contrast, Littlefield and Sellnow’s approach relies on culture-centeredness and suggests how cultural elements may have influenced the kinds of tensions each organization faced. Risk and Crisis Communication exemplifies the use of RDT through seven case studies, each focusing on one of the tensions, making it of interest to both scholars and organizational leaders.

International Handbook of Organizational Crisis Management

Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair
International Handbook of Organizational Crisis Management Book PDF

Author : Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair
Publisher : SAGE Publications
Page : 368 pages
File Size : 42,8 Mb
Release : 2007-06-21
Category : Business & Economics
ISBN : 9781452261805

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International Handbook of Organizational Crisis Management by Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair Pdf

Best-managed crises can bring positive recognition and enhance an organization's value; worst-managed crises can snuff its viability. Numerous books have been written on the topic, but many lack rigor: prescriptions are untested and quick fixes are based on elevating the readers' fears. The International Handbook of Organizational Crisis Management reflects the latest understanding of this field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, this book offers new frameworks and findings that capture insights and guidance for researchers and executives. Today's crises require no less. Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. The International Handbook of Organizational Crisis Management is a grounded cross-section of informed perspectives, a leading edge overview of the field of crisis management that will be useful to researchers and thoughtful practitioners.