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FOREWORD BY NANDAN NILEKANI “Tamal combines his financial knowledge, eye for detail, and an excellent storytelling style to create a vivid portrait of India’s most valued bank and its path to the future.” NANDAN NILEKANI, Co-founder and Chairman of Infosys and Founding Chairman of UIDAI (Aadhaar) “Tamal has enthusiastically documented the epiphany that HDFC Bank’s leadership had in starting out on their digital journey. India is set for seismic changes to day-to-day banking over the next few years and banks who don’t commit to fully re-engineering their practice around becoming a technology company that delivers real-time, contextual banking experiences will wither on the vine. HDFC Bank has made a solid start on this journey, but the final chapter has not yet been written.” BRETT KING, Founder, Moven and bestselling author of Bank 4.0 The seeds of change were sown in September 2014, when HDFC Bank MD Aditya Puri went to Silicon Valley to meet the brightest tech minds in the world. By the time he got back, he knew exactly what needed to be done. It was time for a revolution. Instead of waiting to be disrupted by fintech companies, HDFC Bank went all out to disrupt itself, recasting its role and scope on a scale that has never been attempted before. In one of the biggest transformations ever undertaken in any business, HDFC Bank wants to become a platform facilitating a financial experience. Tamal Bandyopadhyay chronicles HDFC Bank’s own digital disruption exercise through the very people who drove it, narrating a story that’s as compelling as unique in India’s financial system. With his keen eye for detail, deep knowledge of banking and unparalleled storytelling ability, Bandyopadhyay recounts the journey of India’s most valued lender from a life cycle bank to a lifestyle bank. TAMAL BANDYOPADHYAY is a bestselling author, award-winning columnist and a keen observer of the Indian banking sector for over two decades.
Interdisciplinary Research in Technology and Management by Satyajit Chakrabarti,Ashiq A. Sakib,Souti Chattopadhyay,Sanghamitra Poddar,Anupam Bhattacharya,Malay Gangopadhyaya Pdf
IRTM 2023 We live in an inter-connected world. In the era of Industry 5.0, technology is getting embedded more and more in the way ‘we learn, live, work and play’. This progression is accelerating at a pace never seen before. Inter disciplinary and collaborative research across disciplines within the Technology domain and Management domain, and across the Technology — Management interface is opening up exciting new possibilities for solving problems whose solutions are beyond the scope of a single discipline, domain or practice, and helping to create a brave, new world. We are living in an incredible time of change. Our effort to hold such an interdisciplinary conference, in the virtual mode, apparently resonated across the academic community, as was evident from the huge response that the first ever conference on “Interdisciplinary Research in Technology and Management”, (IRTM) held in February 2021 had received from participants across many countries. This has encouraged the organizers to hold the next edition of the conference physically in Kolkata on a larger scale in the online mode. The pandemic unleashed by Covid 19 in the last two years has shaken the socio-economic foundations of countries and societies to a point where the world cannot be the same as before the pandemic. It has re-focused the world’s attention on the priority of healthcare, and healthcare infrastructure and its innovative management. Inevitably, questions have again been raised more vehemently on what kind of a world we want to live in. Environmental concerns are being pursued with renewed vigour, The urgency of developing new, robust infrastructure relevant for the new world is gaining wider consensus. By 2030, as reports suggest, cyber – physical systems, internet of things and wearable technology will be everywhere and in everything, renewable energy will power the world, and digital entertainment will take centre stage among other developments. The third edition of the conference on “Interdisciplinary Research in Technology and Management” attempts to spotlight the above concerns. The number of tracks on which papers are invited from scholars, researchers, consultants and practitioners to share their interdisciplinary research and consultative work has been enlarged. As before, the papers will be peer reviewed and authors of the selected papers will be invited to present their papers in the IRTM conference. The presentation of papers will be interspersed with Keynote Talks by eminent experts on the theme of the conference or individual domains.
IB ACIO Grade II/Executive Exam 2023 (English Edition) - 10 Practice Tests and 5 Previous Year Papers (1500 Solved Objective Questions) by EduGorilla Prep Experts Pdf
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RECENT ADVANCES IN COMMERCE & MANAGEMENT, VOLUME-3 by Prof. Dr. Namita Rajput,Prof. Urvashi Sharma,Dr. Baljeet Kaur,Dr. Jyotsna, Sunny Seth,Mayonk Chhatwal Pdf
Banker: Honour and Inconveniences – A customer Perspective by Dr. Bidyut Bikash Das Pdf
Banking has been playing an essential role in the Indian economy. Further, the (LPG) Liberalization, Privatization and Globalization in 1991 ushered a new era in banking sector (Vijay et al. (1996). This resulted in relentless quest for quality and customer satisfaction. The entry of private and foreign banks the situation escalated to such a point where competition went haywire. The banking industry has transformed and is transforming consistently with new standards in all aspects of services such as speed, quality, accuracy and efficiency. This has brought a challenge of sustaining customer satisfaction. Most of this is because; in general people are adamant to change. However, with an ever-increasing change in recent years, it has been challenging in maintaining the satisfaction level of the customers (Gormley, 2010). The recent demonetization wave in 2016 and implementation of digitization/cashless system in banking are few examples that changed the habit of customers as well as the bankers bringing on certain advantages and disadvantages at the same time (Mehta et al. 2016). The disadvantages from bankers’ point of view can be termed as bankers’ inconvenience.
Organising Entrepreneurship And Msmes Across India by Leo-paul Dana,Naman Sharma,Satya Ranjan Acharya Pdf
In order to sustain their ventures in the Indian market, businesses developed an ecosystem to promote their current and future business. Over time, more and more small business owners emerged and organised their own settings to sustain business activities.Contemporary times challenge emerging economies — like India — to adopt entrepreneurship in order to boost its economy. Micro, Small and Medium Enterprises (MSMEs) are the preferred way of addressing these challenges; however, the ecosystem required to promote these MSMEs poses significant challenges and requires change to be sustainable.This book examines original case studies, quantitative studies and qualitative research highlighting the organisation of new business, reflecting a wide range of sectors across India. The book offers new insights to budding entrepreneurs to help organise new and established firms to infuse entrepreneurial intentions among the workforce.
Country Partnership Strategy for India for the Period 2013-2017 by World Bank Pdf
"India is uniquely placed to help reduce global poverty and boost shared prosp rity. While the country has achieved encouraging results in recent years in tackling these dual challenges, it remains home to one-third of the world's poor, as well as the largest number of people who have recently escaped poverty but are still vulnerable to falling bacl,<. India is now in the midst of an important transition, casting off its long-held status as a developing nation to emerge as a new leader in the international economic arena. Strong support for the country at this crucial juncture can help bend the arc of history by accelerating the decline in poverty both in India and the world. India's ongoing transformation calls for a new phase in its long-standing partnership with World Bank Group (WBG). The new Country Partnership Strategy (FY2013-17) between India and the WBG responds by setting out a program of support- from the International Bank for Reconstruction and Development (IBRD), International Development Association (IDA), International Finance Corporation (IFC), and Multilateral Investment Guarantee Agency (MIGA} that seeks to develop transformational and innovative solutions to tackle the country's most pressing development challenges, especially in the poorest, least developed, and most isolated of its states. A more pronounced focus on India's low-income states (Bihar, Chhattisgarh, Jharkhand, Madhya Pradesh, Odisha, Rajasthan and Uttar Pradesh) and on urbanization are haUmarks of this new phase of partnership, and represents a key strategic shift in the WBG's support to India's development. The strategy seeks to help India Jay the foundation for achieving a long-term vision for 2030- a vision of the nation as a global economic powerhouse where more and more people share the benefits of growth and where no more than 5.5 percent of the population lives in poverty and 41.3 percent of the population is no longer vulnerable to falling back. Key Elements of the World Bank Group Strategy To help achieve the vision for India in 2030 and contribute to its ongoing transformation, the WBG strategy focuses on three broad areas of engagement: integration, rural-urban transformation and inclusion. Improving domestic- as well as regional and global- integration is key to high, sustained growth, and accelerated poverty reduction. As India continues to transform from a largely rural, agrarian economy into an increasingly urbanized one, more emphasis will be needed on creating strong linkages between the urban and rural parts of the country. WBG will support efforts to help India and its people reap the benefits of urbanization while also improving agricultural productivity. A third area of support is to work in partnership to help foster the inclusion of all social and economic groups - regardless of age, gender, caste, or place of residence - thus ensuring that the benefits of faster economic growth touch the lives of all of India's people. All three areas of engagement will share a focus on improving governance, promoting environmental sustainability, and bolstering gender equality. World Bank Group Support Given the deep and complex challenges confronting a rapidly changing country, the strategy makes the case for continued high levels of support for India. Aware that WBG finances will always be modest compared to the task at hand, the strategy aims to leverage resources in creative ways that take into account the different strengths of India's states and regions, the entrepreneurial spirit of its people, the deep experience of civil society, and the convergence of better governance and social responsibility. To make a meaningful contribution to the assault on poverty, the volume of support from the WBG should be in the order of about $5 billion per year over the next five years. For the WBG's endeavors to be effective, actions will be required at the national level, at lower levels of government, as well as through partnerships with the private sector, civil society and development partners. The strategy is closely aligned with India's own vision for development outlined in the 12th Five-Year Plan (FY2013- 17), which calls for ""faster, sustainable, and more inclusive growth"". Lessons have been incorporated from the Group's long-term engagement in the country, and take into account learning from the previous strategy (FYi009-12) as well as inputs from experts across a broad spectrum of economic, social, and government sectors. "
India's New Economy by J. K. Sengupta,C. Neogi Pdf
This book examines India's new economy - its strengths, weaknesses and potential. The book covers three key areas of growth in India's economy - the IT (information technology) sector, export trade (with its externality effects) and the financial sector (in particular, banking reforms).
Emerging Work Trends in Urban India by Nidhi Tandon,Pratyusha Basu,Omkumar Krishnan,Bhavani R.V. Pdf
This book offers an overview of India’s emerging digital economy and the resulting challenges and opportunities for urban workplaces. It examines contemporary economic and social transformations in India by focusing on how new technologies and policies are shaping urban work practices and patterns. The book emphasizes inclusive and equitable practices that consider the needs of the formal and informal sector workforce as essential to India’s urban development. Drawing on cross-disciplinary frameworks, it examines key issues related to work trends in the Indian urban economy and its digital landscapes, including Industry 4.0 and technology–labour nexus, smart cities and innovation, urbanism and consumerism, workplace transitions such as service industry and remote work, digital divide, skill development initiatives, and the impact of socio-economic inequalities and disruptions. The authors provide perspectives on the digital future of urban work in India and other emerging economies in the post-COVID-19 phase, and underscore the importance of enacting balanced policies, remodelling institutions, and equipping the labour force for adapting to new demands related to future employability and investments. This book will interest students, teachers, and researchers of urban studies, urban sociology, sociology of work, labour studies, human and urban geography, economic geography, urban economics, development studies, urban development and planning, public policy, regional planning, politics of urban development, social and cultural change, urban sustainability, environmental studies, management studies, South Asian Studies, and Global South studies. It will also be useful to policymakers, non-governmental organizations, activists, and those interested in India and the future of the global economy.
If you are clueless at the end of every month about where your hard-earned money has gone and if you are ready to achieve financial success-this book is for you! Instead of focusing on 'How big should your income be?', Money Works gives excellent tips on how to save intelligently, how you can achieve your life goals with careful financial planning, how to manage your debts and insurance, how to make your hard-earned money grow through investments and finally, how to live a happy and contented life! Abhijeet Kolapkar, who has been in the field of finance for many years, has tried to simplify and present financial terms in a simple and interesting way. Through this book, readers will understand the basics of personal finance as well as the central role of money in their life.
SBI Clerical Cadre Phase- 2 Mains Exam 2020 by Arihant Experts Pdf
Every year banks conduct the recruitment exam every year to select eligible candidates for various posts. This year State Bank of India has released the recruitment notification for the eligible Indian Citizens by inviting them for filling up more than 8000 vacant Clerical Posts. It is a wonderful opportunity for government job-seekers who are interested enough to make their career in banking sector. The revised edition of ‘SBI Clerical Cadre Junior Associates (Customer Support & Sales) Main Exam 2020’ has been prepared to provide the entire syllabus for the steer prep towards right direction. The current study guide is based on the latest syllabus which is divided into all key sections; Qualitative Aptitude, Reasoning Ability, General English, Computer Knowledge, General/Financial Awareness. Besides providing Chapter theory, this book has provided 3 Solved Papers for the complete practice and preparation and special section is allotted for Current Affairs which candidates to know all the events happening around us. Housed with complete and well-balanced study resources, it is a must-have for anyone who is preparing for this examination. TABLE OF CONTENTS Solved Papers [2018, 2015 and 2015], Qualitative Aptitude, Reasoning Ability, General English, Computer Knowledge, General/Financial Awareness.
Impact of Sustainability Reporting on Financial Performance and Shareholder Value Creation for Indian Corporates by Dr. SHILPA S. MOTWANI,Dr. Hemal B. Pandya Pdf