Hospitality Tourism Management

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Handbook of Research on Global Hospitality and Tourism Management

Camillo, Angelo A.
Handbook of Research on Global Hospitality and Tourism Management Book PDF

Author : Camillo, Angelo A.
Publisher : IGI Global
Page : 622 pages
File Size : 44,9 Mb
Release : 2015-08-17
Category : Business & Economics
ISBN : 9781466686076

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Handbook of Research on Global Hospitality and Tourism Management by Camillo, Angelo A. Pdf

The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and visiting new locations. To exploit this burgeoning market, tourism agencies must carefully consider the desires and goals of travelers from around the world. The Handbook of Research on Global Hospitality and Tourism Management contributes to the body of knowledge on travel and tourism by presenting a global view of the hospitality industry, including theoretical research into industry trends as well as case studies from around the world. This handbook provides travel agents, owner-operators, and students and researchers in the hospitality industry with the latest research, findings, and developments in the field. Within this handbook of cutting-edge research, readers will find chapters and cases on topics such as travel and tourism in a global economy; local, glocal, and international hospitality; challenges in environmental management; cultural cuisine; and destination management, among others.

International Hospitality Management

Alan Clarke,Wei Chen
International Hospitality Management Book PDF

Author : Alan Clarke,Wei Chen
Publisher : Routledge
Page : 400 pages
File Size : 51,8 Mb
Release : 2009-11-04
Category : Business & Economics
ISBN : 9781136394027

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International Hospitality Management by Alan Clarke,Wei Chen Pdf

International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students

Strategic Management for Hospitality and Tourism

Fevzi Okumus,Levent Altinay,Prakash Chathoth,Mehmet Ali Koseoglu
Strategic Management for Hospitality and Tourism Book PDF

Author : Fevzi Okumus,Levent Altinay,Prakash Chathoth,Mehmet Ali Koseoglu
Publisher : Routledge
Page : 375 pages
File Size : 48,6 Mb
Release : 2019-10-30
Category : Business & Economics
ISBN : 9781351188494

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Strategic Management for Hospitality and Tourism by Fevzi Okumus,Levent Altinay,Prakash Chathoth,Mehmet Ali Koseoglu Pdf

Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.

Management Science in Hospitality and Tourism

Muzaffer Uysal,Zvi Schwartz,Ercan Sirakaya-Turk
Management Science in Hospitality and Tourism Book PDF

Author : Muzaffer Uysal,Zvi Schwartz,Ercan Sirakaya-Turk
Publisher : CRC Press
Page : 426 pages
File Size : 46,9 Mb
Release : 2017-03-03
Category : Business & Economics
ISBN : 9781482223477

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Management Science in Hospitality and Tourism by Muzaffer Uysal,Zvi Schwartz,Ercan Sirakaya-Turk Pdf

Management Science in Hospitality and Tourism is a timely and unique book focusing on management science applications. The first section of the book introduces the concept of management science application in hospitality and tourism and related issues to set the stage for subsequent sections. Section II focuses on management science applications with conceptual pieces, empirical applications, and best practices with examples coming from different parts of the world and settings. The last section ends with a chapter focusing on challenges and future research directions. This book goes beyond revenue management topics and presents a broad range of topics in management science applications as they relate to hospitality and tourism cases. Researchers and students in hospitality and tourism will find this book very useful since it contains chapters on data analytics, e-commerce and technology, revenue and yield management, optimization methods, resource allocation, goal programming, dynamic programming, Markov chain models, trends analysis and detection, measuring potential and attractiveness in tourism development, performance measures and use of indices in hospitality and tourism, and more. There is a heightened interest in these areas of business applications in today’s data-driven business environment, and this book addresses that interest. This book is the only comprehensive text on management science applications in hospitality and tourism. It will help managers and hospitality and tourism students as future managers to develop an in-depth understanding of the importance of data analysis, interpretation, and generating information, and intelligence for decision making. It covers a broad range of applications representing different geographic regions of the world.

Tourism and Hospitality Management

Lucius Walker
Tourism and Hospitality Management Book PDF

Author : Lucius Walker
Publisher : Unknown
Page : 331 pages
File Size : 49,9 Mb
Release : 2017-06-28
Category : Business & Economics
ISBN : 1635490030

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Tourism and Hospitality Management by Lucius Walker Pdf

Globalization has made the world a village and thus, travelling has become a daily requirement of the masses. As the number of passengers increase day by day, the competition also swiftly mounts up. Therefore, it is the need of the hour to provide customers with best hospitality to thrive in this field. This text is made for students who are looking for a proper guide for this subject. It contains chapters and topics that discuss the new and improved developments in this area and also provide a deep knowledge of the past theories and concepts of the hospitality industry. This textbook will serve as a reference to a broad spectrum of readers.

Sustainable Hospitality and Tourism Management

Margaret Ann MacLean
Sustainable Hospitality and Tourism Management Book PDF

Author : Margaret Ann MacLean
Publisher : Unknown
Page : 0 pages
File Size : 47,5 Mb
Release : 2018-12
Category : Business & Economics
ISBN : 1773614355

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Sustainable Hospitality and Tourism Management by Margaret Ann MacLean Pdf

In the 21st century, firms are increasingly being challenged to get involved in the sustainable development initiatives. This is because the world has woken up to the reality that the survival of the human race depends on our ability to conserve and preserve our environmental resources. The hospitality and tourism sector is both a victim and a perpetrator of the problem. In particular mass tourism and a failure to create appropriate facilities have led to the depletion of resources. The attitudes and behaviors of the stakeholders are also retrogressive in the sustainability course. At the same time, the actions taken by people in other sectors are likely to cause harm to other industries. Therefore amicable solutions must be found. Adoption of environmental management functions such as planning, coordination, control and directing of resources is likely to assist firms, nongovernmental organizations, and consumers in the hospitality and tourism industry to achieve sustainability goals. This cannot be achieved if the environmental issues in the contemporary world are not fully defined. Indeed, it is by comprehending the impact of issues such as climate change that sustainability goals can be developed. This book covers a range of issues that must be addressed to achieve sustainable hospitality and tourism management. It starts by highlighting the current environmental issues and possible solutions. Information on sustainable food systems, green building designs, waste management, certification, eco-labeling, and sustainable travel is then discussed. Finally, strategies for training employees on how to better understand and introduce sustainability are discussed. Case studies are included to demonstrate that sustainable development is achievable. This book demonstrates that everyone must take responsibility for making the necessary changes in dealing with the negative impact of climate change. Accordingly, the detail of the role of the consumer in the tourism sector is included, for instance, opting for green products and services when traveling is one of the recommendations made. The government's position regarding creating a mandate for sustainable tourism including policies and incentives is also addressed. Firms in this sector will also find information on corporate social responsibility measures and initiatives that could transform society. The book further suggests that other then playing individual or specific roles, the element of collaboration and partnerships amongst the governmental agencies, nongovernmental organizations, and consumers in achieving sustainable development is critical. After reading this book, firms and individuals will have been challenged enough to become agents of change in the society. From the students to managers, policymakers, and researchers, this book is relevant. Constructive feedback and criticism are welcome. Book jacket.

Strategic Management for the Hospitality and Tourism Industry

Vincent Sabourin
Strategic Management for the Hospitality and Tourism Industry Book PDF

Author : Vincent Sabourin
Publisher : CRC Press
Page : 201 pages
File Size : 55,7 Mb
Release : 2021-12-28
Category : Business & Economics
ISBN : 9781000216103

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Strategic Management for the Hospitality and Tourism Industry by Vincent Sabourin Pdf

This vital volume clearly explains cutting-edge theories and views on strategic management in applied management fundamentals in the hospitality and tourism industry. The author discusses the latest in strategic thinking and provides information on implementing models within specific contexts, such as culture and profit and nonprofit organizations. He also looks at the political, economic, social, and technological changes that significantly affect tourism and hospitality. The volume is distinguished by its thoughtful analysis and review of related hospitality case studies and the management approaches employed and sheds light on ever-the emerging management and operation issues in the tourism and hospitality sector. The book employs an abundance of case studies that illustrate the concepts and models discussed, with examples from such heavyweights in the industry as Disney and Euro Disney, Aer Lingus, British Airways, Four Seasons, Holiday Inn, Marriot, Sofitel, Starwood Hotels, and more. Key features of the book include: Cutting-edge approach: Applies advanced and recent strategic management views to the tourism and hospitality field. Critical treatment: Provides critical discussions about whether and how strategic models/theories can be applied in the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and nonprofit tourism organizations. Extensive case studies: Provides supporting case studies related to the strategy content, context, and process from international industries such as Aer Lingus, Accor, Marriott and Ryanair. Organization of the book: Each of the chapters within the case study sections employs a thorough pedagogic structure consisting of a concise introduction, examples and case analysis, discussion points, exercises, and further reading. This book is designed to provoke thought and debate about strategic management and myriad other issues. It will be valuable for students, academics, universities offering hospitality and tourism, and hospitality and tourism professionals.

Contemporary Management Approaches to the Global Hospitality and Tourism Industry

Pius, Abraham,Alharahsheh, Husam H.,Adesanmi, Adenike A.
Contemporary Management Approaches to the Global Hospitality and Tourism Industry Book PDF

Author : Pius, Abraham,Alharahsheh, Husam H.,Adesanmi, Adenike A.
Publisher : IGI Global
Page : 290 pages
File Size : 40,5 Mb
Release : 2020-03-27
Category : Business & Economics
ISBN : 9781799822066

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Contemporary Management Approaches to the Global Hospitality and Tourism Industry by Pius, Abraham,Alharahsheh, Husam H.,Adesanmi, Adenike A. Pdf

The hospitality, travel, and tourism industries play a major role in citizen wellbeing, socio-cultural integration, and the economic advancement of a nation. The industries are increasingly complex in operation, demanding excellence across a far-reaching and diverse set of capabilities and changes in management practices across the board. With growing expectations for a better service quality from the users and endless calls for value-added service, managers are under constant pressure to improve their services across all aspects while growing customer numbers to meet various stakeholder expectations. Contemporary Management Approaches to the Global Hospitality and Tourism Industry is a key reference source that provides crucial knowledge on the application of new management practices and trends in the tourism industry. While highlighting topics such as service quality, culture sensitivity, and brand marketing, this publication explores the influence of globalization and the methods of sustainable business practices. This book is ideally designed for managers, hotel directors, restaurateurs, researchers, industry professionals, professors, and students seeking cutting-edge hospitality and tourism management strategies.

Hospitality and Tourism Management Program (HTMP) Year 2 Student Textbook

& Lodging Association American Hotel & Lodging Association,American Hotel & Lodging Educational Institute
Hospitality and Tourism Management Program HTMP Year 2 Student Textbook Book PDF

Author : & Lodging Association American Hotel & Lodging Association,American Hotel & Lodging Educational Institute
Publisher : Educational Institute
Page : 0 pages
File Size : 54,6 Mb
Release : 2013-06-04
Category : Electronic
ISBN : 0133458520

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Hospitality and Tourism Management Program (HTMP) Year 2 Student Textbook by & Lodging Association American Hotel & Lodging Association,American Hotel & Lodging Educational Institute Pdf

The Hospitality and Tourism Management Program has been designed to help students develop and practice performing the knowledge, skills, and tasks required for success as an employee in the hospitality and tourism industry. Features Throughout the Book: Pineapple Fun Fact Boxes: Pineapple Fun Fact boxes will highlight interesting facts about the hospitality and tourism industry. ADA Boxes: ADA boxes will highlight how federal requirements determine what the hospitality and tourism industry must do to meet the needs of guests with disabilities. Green Practices Boxes: Green Practices boxes will highlight the benefits of running a sustainable green hospitality and tourism business. Diversity Boxes: Diversity boxes will highlight the ways in which diversity affects the hospitality and tourism industry.

Event Management for the Tourism and Hospitality Industries

Bonita M. Kolb
Event Management for the Tourism and Hospitality Industries Book PDF

Author : Bonita M. Kolb
Publisher : Routledge
Page : 147 pages
File Size : 55,9 Mb
Release : 2021-07-29
Category : Business & Economics
ISBN : 9781000415278

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Event Management for the Tourism and Hospitality Industries by Bonita M. Kolb Pdf

Event Management for the Tourism and Hospitality Industries provides a theoretical and practical approach to teach students of Tourism and Hospitality the basics of planning, managing and evaluating all types of events. Chapters cover skills such as visitor segmentation, product analysis, developing a budget, promotion and after-event assessment. Special emphasis is placed on critical issues now facing event managers such as environmental sustainability and awareness of cultural diversity, technology and community engagement. The reader will learn the necessity of connecting events with the community heritage and culture to provide the local, personalized experienced desired by visitors. Each chapter covers a unique step in the planning process and corresponds to a section of a detailed event plan outline found at the end of the book that can be submitted as a semester-long assignment. Making use of international case studies in every chapter, this book provides real-world examples to contextualize the information given. This will be essential reading for all Tourism and Hospitality students with an interest in Events Management and Design, and for practitioners employed in tour companies, cruise ships, destination management organizations and cultural festivals.

Hospitality and Tourism Management

Jennifer Raga
Hospitality and Tourism Management Book PDF

Author : Jennifer Raga
Publisher : Unknown
Page : 0 pages
File Size : 46,7 Mb
Release : 2017-11
Category : Electronic
ISBN : 177361021X

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Hospitality and Tourism Management by Jennifer Raga Pdf

Increased globalization has given an impetus to tourism around the globe. With better connectivity between various regions of the world, more people now travel to faraway places. Hence, to capitalize on this opportunity, we have to understand the various dimensions of hospitality and tourism management to be able to effectively leverage it. This book tries to explain the various concepts related to hospitality and tourism management. It therefore provides a comprehensive view of the industry and ways to manage it.The book starts with an introduction to the field of hospitality and tourism management. Its various dimensions are discussed subsequently. Various sectors and classification of the hospital and tourism industry are discussed in the second chapter. The chapter also gives an overview of the recent trends in the industry such as ecotourism and agritourism. Chapter two discusses the evolution of the field of hospitality and tourism management through centuries. Key events that have made a significant impact on the industry are also discussed.Later portions of the book discuss various challenges that are encountered in the management of the hospitality and tourism industry. Economic, social and environmental challenges related to the industry are also discussed. With increasing competition in the industry, it is imperative to introduce new innovations to remain competitive. Chapter six is devoted to the discussion of innovations in the industry and their utility.Increased pace of tourism has led to several problems as well. Mass movement of people generates tons of waste which creates environmental problems. Hence, social responsibility should form an important part of the present curriculum on hospitality and tourism management. Chapter seven and eight discuss the social and environmental responsibility of key players providing the managers of hospitality and tourism and their role in creating a sustainable economic growth.Chapter nine discusses various career options for people interested in hospitality and tourism management. The rapid of growth of this industry has created various lucrative profiles for students and the chapter discusses several important roles that can be pursued as career options. The book concludes with a discussion on the future prospects of the industry.

Global Hospitality and Tourism Management Technologies

Patricia Ordóñez de Pablos,Robert D. Tennyson,Jingyuan Zhao
Global Hospitality and Tourism Management Technologies Book PDF

Author : Patricia Ordóñez de Pablos,Robert D. Tennyson,Jingyuan Zhao
Publisher : IGI Global
Page : 0 pages
File Size : 44,6 Mb
Release : 2012
Category : Business & Economics
ISBN : 1613500416

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Global Hospitality and Tourism Management Technologies by Patricia Ordóñez de Pablos,Robert D. Tennyson,Jingyuan Zhao Pdf

"This book is a comprehensive source of information for those interested in tourism and hospitality management, approaches, and trends, and, covers the emerging research topics that will define the future of IT and cultural development in the 21st century"--Provided by publisher.

Best Practices in Hospitality and Tourism Marketing and Management

Ana María Campón-Cerro,José Manuel Hernández-Mogollón,José Antonio Folgado-Fernández
Best Practices in Hospitality and Tourism Marketing and Management Book PDF

Author : Ana María Campón-Cerro,José Manuel Hernández-Mogollón,José Antonio Folgado-Fernández
Publisher : Springer
Page : 369 pages
File Size : 50,5 Mb
Release : 2018-07-30
Category : Social Science
ISBN : 9783319916927

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Best Practices in Hospitality and Tourism Marketing and Management by Ana María Campón-Cerro,José Manuel Hernández-Mogollón,José Antonio Folgado-Fernández Pdf

This volume analyses the positive effects that tourism generates on resident’s quality of life, and how this influences tourists’ quality of life as they enjoy an enriching experience in the destination they visit. It provides significant theoretical and empirical contributions, as well as, case studies related to quality of life in hospitality and tourism marketing and management. This volume is the result of the effort that many researchers from all over the world have done to spread some new light on this outstanding research line and add knowledge on the relationship between tourism and quality of life of both residents and tourists. This last is highlighted as a fundamental factor to take into account for the development of new tourism practices. This volume is a true reference for researchers, students and professionals working in tourism marketing and management.

Service Quality Management in Hospitality, Tourism, and Leisure

Connie Mok,Beverley Sparks,Jay Kadampully
Service Quality Management in Hospitality Tourism and Leisure Book PDF

Author : Connie Mok,Beverley Sparks,Jay Kadampully
Publisher : Routledge
Page : 358 pages
File Size : 45,8 Mb
Release : 2013-01-11
Category : Business & Economics
ISBN : 9781136386565

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Service Quality Management in Hospitality, Tourism, and Leisure by Connie Mok,Beverley Sparks,Jay Kadampully Pdf

Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.

Management of Tourism and Hospitality Services

Rebecca Dei Mensah,Ishmael Mensah
Management of Tourism and Hospitality Services Book PDF

Author : Rebecca Dei Mensah,Ishmael Mensah
Publisher : Xlibris Corporation
Page : 418 pages
File Size : 53,5 Mb
Release : 2013-09-30
Category : Business & Economics
ISBN : 9781483693170

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Management of Tourism and Hospitality Services by Rebecca Dei Mensah,Ishmael Mensah Pdf

What standards should tourism and hospitality practitioners adhere to? What goes into designing and delivering quality tourism and hospitality services? What management functions are necessary for the maintenance of high service standards? What critical issues confront the tourism industry today? The answers to these questions have been adequately addressed by this book which is indispensable to both students and practitioners of hospitality and tourism. This book provides insights into different segments of the tourism and hospitality industry, management functions, design and delivery of tourism and hospitality services as well as critical issues such as service quality and technological applications.