How To Measure Human Resource Management

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How to Measure Human Resource Management

Author : Jac Fitz-enz,Barbara Davison
Publisher : McGraw Hill Professional
Page : 374 pages
File Size : 48,6 Mb
Release : 2002
Category : Business & Economics
ISBN : 0071369988

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How to Measure Human Resource Management by Jac Fitz-enz,Barbara Davison Pdf

Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challenges­­among them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization. This Third Edition of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. How to Measure Human Resources Management is nothing short of a must-have for HR managers­­a tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand. Thoroughly revised, this practical guide offers new chapters that show how to measure: Intellectual capital The effectiveness of the HR Web site: the employee handbook, retirement and benefits information, etc. HR call centers and service centers Now you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisions­­from how much HR staff is needed to how much to spend on HR services­­with hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can: Evaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system Collect data on costs, time, and the quantity and quality of work The book includes another new chapter on employee communications­­which is at the heart of leading the new employee­­as well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium. Direct, easy-to-follow, and remarkably insightful, How to Measure Human Resources Management is a resource no HR manager can afford to be without. Protect your HR department and prove its value with a measurement system that works Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge. How to Measure Human Resources Management is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and service­­confirming your role in giving your company a competitive edge. This completely updated Third Edition of a classic HR text provides a wealth of new information, including: Measuring intellectual capital and Web-based HR systems Connecting compensation to revenues and expenses Keeping management satisfied with the hiring process Assessing the value of outsourcing and call centers Measuring the effect of leadership and management development Understanding the costs of and reasons for absenteeism and turnover Use How to Measure Human Resources Management to show top management in quantitative terms how the HR function contributes to your company's bottom line.

Magic Numbers for Human Resource Management

Author : Hugh Bucknall,Zheng Wei
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 53,5 Mb
Release : 2006
Category : Business & Economics
ISBN : 9780470821619

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Magic Numbers for Human Resource Management by Hugh Bucknall,Zheng Wei Pdf

This book simply outlines a range of the key measures that any HR , financial or business manager can use to address this situation in a more business-like manner. For each definition, there is not only a description of the measure but also why it has vital significance to managing business better. It is written as a basic text book in easy to read language but with a powerful underlying message - HR managers must measure the main features of HR in order to get their voice heard at the executive table and make demonstrable impact on business operations.

How to Measure Human Resources Management

Author : Jac Fitz-enz
Publisher : McGraw-Hill Companies
Page : 0 pages
File Size : 46,9 Mb
Release : 1995
Category : Arbejdsstudier
ISBN : 0070212597

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How to Measure Human Resources Management by Jac Fitz-enz Pdf

This updated edition should help human resources managers respond to organizational change and justify their own existence. It provides a quantifiable method for accurately measuring the productivity of all major personnel functions. By focusing on such practices as benchmarking and HR information systems, the text offers HR managers both the knowledge and the guidance to demonstrate that their function is being efficiently managed and is contributing to the productivity and effectiveness of the organization.

How to Measure Human Resources Management

Author : Jac Fitz-enz
Publisher : McGraw-Hill Companies
Page : 280 pages
File Size : 55,9 Mb
Release : 1984
Category : Business & Economics
ISBN : UOM:49015002554203

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How to Measure Human Resources Management by Jac Fitz-enz Pdf

Applied Measurement

Author : Deborah L. Whetzel,George R. Wheaton
Publisher : Routledge
Page : 444 pages
File Size : 45,5 Mb
Release : 2016-02-17
Category : Business & Economics
ISBN : 9781135596637

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Applied Measurement by Deborah L. Whetzel,George R. Wheaton Pdf

An updated version of Deborah Whetzel and George Wheaton's earlier volume, this text is a well-organized sourcebook for fundamental practices in industrial psychology and human resources management. Applied Measurement describes the process of job analysis and test development with practical examples and discusses various methods for measuring job performance. Its primary purpose is to provide practical, systematic guidance on how to develop the various kinds of measurement instruments frequently used in the fields of industrial psychology and human resources management to assess personnel. With easy to follow guidance written in straightforward language, Applied Measurement contains three new chapters focusing on training and experience measures, assessment centers, and methods for defending the content validity of tests; includes contributions from many prominent researchers in the field, all of whom have had a great deal of applied experience; begins each chapter with an overview describing the job analysis or measurement method; and uses one job, that of an electrician, as an example throughout the book so that readers can easily understand how to apply job analysis data for the purposes of test development and job performance measurement. This practical, concise book is recommended for students and entry-level practitioners in the fields of industrial psychology and human resources.

Effective HR Measurement Techniques

Author : Maureen J. Fleming,Jennifer Bross Wilson
Publisher : Unknown
Page : 198 pages
File Size : 52,6 Mb
Release : 2001
Category : Business & Economics
ISBN : PSU:000046508973

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Effective HR Measurement Techniques by Maureen J. Fleming,Jennifer Bross Wilson Pdf

This collection of essays by human resource professionals explains various techniques for human resource departments to use in order to measure and verify the value of their programs and participation within a company. It offers advice and explanation of various research methods including archival or historical studies, literature reviews, case studies, surveys, interviews, focus groups, and experiments. Plus, included essays address topics such as various ethical dilemmas within human resources, the differences between “good” and “bad” turnover, and proposals of a new model of HR staffing and operations.

Effective Human Resource Management

Author : Edward Lawler
Publisher : Stanford University Press
Page : 213 pages
File Size : 47,6 Mb
Release : 2012-07-04
Category : Business & Economics
ISBN : 9780804782685

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Effective Human Resource Management by Edward Lawler Pdf

Effective Human Resource Management is the Center for Effective Organizations' (CEO) sixth report of a fifteen-year study of HR management in today's organizations. The only long-term analysis of its kind, this book compares the findings from CEO's earlier studies to new data collected in 2010. Edward E. Lawler III and John W. Boudreau measure how HR management is changing, paying particular attention to what creates a successful HR function—one that contributes to a strategic partnership and overall organizational effectiveness. Moreover, the book identifies best practices in areas such as the design of the HR organization and HR metrics. It clearly points out how the HR function can and should change to meet the future demands of a global and dynamic labor market. For the first time, the study features comparisons between U.S.-based firms and companies in China, Canada, Australia, the United Kingdom, and other European countries. With this new analysis, organizations can measure their HR organization against a worldwide sample, assessing their positioning in the global marketplace, while creating an international standard for HR management.

Measurement of Human Resources

Author : W. T. Singleton,P. Spurgeon
Publisher : Taylor & Francis
Page : 376 pages
File Size : 52,7 Mb
Release : 2017-06-26
Category : Business & Economics
ISBN : 9781351854894

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Measurement of Human Resources by W. T. Singleton,P. Spurgeon Pdf

The issue of physical resources is one of considerable interest in the field of human resource management, but the solution to such difficulties must depend upon the skills and enterprise of those in positions of management. The purpose of this book, first published in 1975, is to focus upon these skills and upon the issues involved in examining the utilisation of human resources. The concept of human resources is an extremely broad one and there are many relevant disciplines. Each discipline provides information with respect to monitoring, developing or utilising the human resource. The set of papers in this volume will provide a source of reference for a wide range of research worker, practitioners and students in the total sphere of human resources as well as within the various disciplines represented.

The HR Scorecard

Author : Brian E. Becker,David Ulrich,Mark A. Huselid
Publisher : Harvard Business Press
Page : 235 pages
File Size : 47,5 Mb
Release : 2001-04-11
Category : Business & Economics
ISBN : 9781422163511

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The HR Scorecard by Brian E. Becker,David Ulrich,Mark A. Huselid Pdf

Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy--what the authors describe as an HR Scorecard--and measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element of the HR system can be designed to enhance firm performance and maximize the overall quality of human capital, this important book heralds the emergence of HR as a strategic powerhouse in today's organizations.

Global Trends in Human Resource Management

Author : Edward E. Lawler III,John W. Boudreau
Publisher : Stanford University Press
Page : 216 pages
File Size : 41,6 Mb
Release : 2015-06-24
Category : Business & Economics
ISBN : 9780804794558

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Global Trends in Human Resource Management by Edward E. Lawler III,John W. Boudreau Pdf

Since 1995, USC's Center for Effective Organizations (CEO) has conducted the definitive longitudinal study of the human resource management function in organizations. By analyzing new data every three years since then, the Center has been able to consistently chart changes in how HR is organized and managed, while at the same time providing guidance on how professionals in the field can drive firm performance. Global Trends in Human Resource Management, the seventh report from CEO, provides the newest findings about what makes HR successful and how it can add value to organizations today. Edward E. Lawler III and John W. Boudreau conclude that HR is most powerful when it plays a strategic role, makes use of information technology, has tangible metrics and analytics, and integrates talent and business strategies. To adapt to the demands of a changing global marketplace, HR is increasingly required to span the boundaries between its function, the organization as a whole, and the dynamic environment within which it operates. This report tracks changes in a global sample of firms that shows how HR differs across Europe, the U.S., and Asia, providing an international benchmark against which to measure a company's practice and shows how HR can adapt in a rapidly changing landscape.

Achieving Excellence in Human Resources Management

Author : Edward Lawler,John W. Boudreau
Publisher : Stanford University Press
Page : 184 pages
File Size : 40,7 Mb
Release : 2009-05-04
Category : Business & Economics
ISBN : 9780804771238

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Achieving Excellence in Human Resources Management by Edward Lawler,John W. Boudreau Pdf

Achieving Excellence in Human Resources Management: An Assessment of Human Resource Functions is the Center for Effective Organizations' (CEO) fifth study of human resources in large corporations. The only long-term analysis of its kind, this text compares data from CEO's earlier studies to data collected in 2007—12 years of data in total. Like CEO's previous research, this project measures whether the HR function is changing and on gauging its effectiveness. Edward E. Lawler III and John W. Boudreau pay particular attention to whether HR is changing to become an effective strategic partner. They also analyze how organizations can more effectively manage their human capital. The results show some important changes, and indicate what HR needs to do to be effective in the years to come. The text identifies best practices and effective organizational designs. This is a must-read for scholars and practitioners engaged in Human Resource Management.

Ultimate Performance

Author : Nicholas C. Burkholder,Scott Golas,Jeremy P. Shapiro
Publisher : John Wiley & Sons
Page : 290 pages
File Size : 55,5 Mb
Release : 2007-07-20
Category : Business & Economics
ISBN : 9780470130551

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Ultimate Performance by Nicholas C. Burkholder,Scott Golas,Jeremy P. Shapiro Pdf

Meeting the challenges of high-performance HR Until 1760 ships routinely disappeared, ran aground, or sank because seafarers could not measure longitude. The cost in life and property was immense. Today, business faces a similar challenge, as the failure to measure human resources performance is just as costly and deadly to modern organizations. Senior executives once considered HR a "soft," unavoidable cost of doing business, responsible for compensation, employee transactions, company functions, workforce problems, and legal issues. Three factors changed this perception: the significant impact of high-performance HR, the implications of poorly performing HR, and soaring HR operating expenses. These factors have led to an increased demand and focus on HR metrics. Ultimate Performance approaches this challenge by providing clear, proven measurement solutions that will optimize the performance of people and businesses.

Accountability in Human Resource Management

Author : Jack J. Phillips,Patricia Pulliam Phillips,Kirk Smith
Publisher : Routledge
Page : 324 pages
File Size : 51,9 Mb
Release : 2016-03-22
Category : Business & Economics
ISBN : 9781317437208

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Accountability in Human Resource Management by Jack J. Phillips,Patricia Pulliam Phillips,Kirk Smith Pdf

From selection and assessment, to training and development, and reward management, all HR functions have an impact on an organization. Ever-present budgetary pressures mean that there is perpetual competition for resources, so HR departments must be able to account for and justify their contribution to the bottom line. This practical text presents a results-based approach to HR accountability, which explains how to: Uncover and monitor the costs of HR programs Develop programs emphasizing accountability Collect data for evaluation Measure the contribution of human resources Calculate HR’s return on investment This new edition is fully revised and updated to reflect developments in the field, such as the rise of talent management and the increased role of technology in HR measurement, and is supported with international examples throughout. New chapters have been added to address business alignment, HR scorecards, analytics maturity, and international applications of the methodology. Case studies, tool templates and lecture slides are provided as online supplements for HR practitioners and students. Accountability in Human Resource Management 2nd Edition is a complete and detailed guide suitable for HR professionals and students on advanced human resource management courses.

Human Resources Management Success: The Ulrich Collection (3 Books)

Author : Brian E. Becker,Mark A. Huselid,Dave Ulrich,Wayne Brockbank
Publisher : Harvard Business Review Press
Page : 890 pages
File Size : 52,9 Mb
Release : 2015-12-22
Category : Business & Economics
ISBN : 9781633691926

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Human Resources Management Success: The Ulrich Collection (3 Books) by Brian E. Becker,Mark A. Huselid,Dave Ulrich,Wayne Brockbank Pdf

This digital collection, curated by Harvard Business Review, includes three important books by experts in the human resources field—The HR Scorecard, The HR Value Proposition, and Human Resource Champions. Learn how individuals in human resources can partner with line managers to make organizations more competitive, how HR impacts business performance, and how HR leaders can bring substantial value to internal and external stakeholders.

Accountability in Human Resource Management

Author : Jack J. Phillips
Publisher : Routledge
Page : 362 pages
File Size : 51,9 Mb
Release : 2009-11-03
Category : Business & Economics
ISBN : 9781136431753

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Accountability in Human Resource Management by Jack J. Phillips Pdf

Techniques for evaluating the human resource function, and measuring its bottom-line contribution. This guide develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to: Uncover and monitor the costs of human resource (HR) programs Develop programs emphasizing accountability Design data-collection instruments for evaluation Measure the contribution of human resources Calculate the return on investment Elevate management's commitment to HR programs Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice. 'Accountability in Human Resource Management' develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to: *Uncover and monitor the costs of human resource (HR) programs *Develop programs emphasizing accountability *Design data-collection instruments for evaluation *Measure the contribution of human resources *Calculate the return on investment *Elevate management's commitment to HR programs Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice.