Human Dimensions For Total Quality Management

Author : Nayantara Padhi,Sasmita Palo
Publisher : Atlantic Publishers & Dist
Page : 308 pages
File Size : 41,6 Mb
Release : 2005
Category : Total quality management
ISBN : 8126904283

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Human Dimensions for Total Quality Management by Nayantara Padhi,Sasmita Palo Pdf

The Hunt For Quality Has Become The One And Only One Strategic Force Leading To Organisational Success And Growth In Both National And International Markets In The New Age Of Globalisation. The Organisations, Which Will Succeed, Are Those That Can Uphold A Dedication To Total Quality In Each And Every Organisational Function. In This Perspective, Managing People Effectively And Decorously Has Become More Indispensable Than Before. People Are The Major Basis Of Any Organised Endeavour. No Matter How Sophisticated The Quality Strategy Of The Organisation Is, It Won T Pass With Flying Colours Unless People Are Earnestly Involved And Committed To It. People Are Inexorably The Key To Achieve Quality. The Purpose Of The Present Book Is To Assist The Academics, Researchers, And In Particular Practitioners To Comprehend And Manage People In Their Endeavour To Achieve Quality.The Book Is Based Upon The Research Work Of The Authors On Human Dimension Of Total Quality Management Conducted At Rashtriya Ispat Nigam Limited/Vishakhapatnam Steel Plant, Which Is A Quintessence Of Successful Implementation Of Tqm Programme In The Indian Organisations. It Is A Minutiae Of The Strategic Concepts, Tools And Techniques Of Tqm, And Contemplates The Core Issue Of Tqm And Human Resource Interface. The Thrust Of The Book Is To Look At How Tqm Is Practised In Indian Organisations With An Accentuated Emphasis On The Role Of Hr Professionals And Various Human Factors, Diverse Challenges Brazen Out By Hr Professionals In The Course Of Tqm Implementation Etc. The Presentation Made In This Book, On Its Face, May Appear To Be Limited As It Is Based Upon The Findings Of A Study Carried Out In A Single Organisation. Nevertheless, It Is A Premeditated Attempt To Make A Detailed Inquiry Into The Issue.

Author : Brian Alun Thomas
Publisher : McGraw-Hill Companies
Page : 292 pages
File Size : 52,6 Mb
Release : 1995
Category : Business & Economics
ISBN : 0077090519

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The Human Dimension of Quality by Brian Alun Thomas Pdf

This is the first book on quality to focus on how the people involved in a quality programme influence its success or failure. Too many organizations are disappointed by the results of a quality initiative - but what really is going wrong? The Human Dimension of Quality shows ways of encouraging commitment, enthusiasm and long-term productivity from all members of the organization by not simply concentrating on the mechanics of plans and processes but by taking heed of the interpersonal issues and working within them. This book is practical, stimulating, entertaining and has the potential to transform the effect of your quality initiative.

Author : Lawrence L. Martin
Publisher : SAGE
Page : 124 pages
File Size : 43,8 Mb
Release : 1993-09-10
Category : Business & Economics
ISBN : 0803949502

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Total Quality Management in Human Service Organizations by Lawrence L. Martin Pdf

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

Author : L. SUGANTHI,ANAND A. SAMUEL
Publisher : PHI Learning Pvt. Ltd.
Page : 378 pages
File Size : 55,8 Mb
Release : 2004-01-01
Category : Business & Economics
ISBN : 9788120326552

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TOTAL QUALITY MANAGEMENT by L. SUGANTHI,ANAND A. SAMUEL Pdf

This comprehensive, student friendly book is intended as a tool to achieve quality in organizations. Completing a course based on topics covered in this book will make one confident enough to implement quality management principles in a given situation. A holistic approach, practical relevance, effective learning and a compendium of A to Z of TQM distinguish this well-written text. Inclusion of the findings of research carried out by the authors in industries and educational institutions add flavour to the book. Various examples are drawn from institutional experience, which make the understanding of the concepts easy. The special feature of this book is that every chapter has a case study, in addition to a host of short questions and summary type questions. The questions for group discussion, practical exercises and net based exercises given at the end of every chapter are unique. Intended primarily as a textbook for engineering and management students, this book would also be useful for the in-house training of engineers and managers of various industries and organizations on TQM. The book may be effectively used as a resource material for quality professionals and consultants.

Author : Sangeeta Dodrajka
Publisher : Deep and Deep Publications
Page : 312 pages
File Size : 45,9 Mb
Release : 2007
Category : Total quality management
ISBN : 8184500238

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Total Quality Management by Sangeeta Dodrajka Pdf

Author : Joel E. Ross
Publisher : Routledge
Page : 568 pages
File Size : 41,6 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781351407786

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Total Quality Management by Joel E. Ross Pdf

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Author : Stupak/Leitner
Publisher : CRC Press
Page : 892 pages
File Size : 54,6 Mb
Release : 2019-09-16
Category : Political Science
ISBN : 9781482270488

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Handbook of Public Quality Management by Stupak/Leitner Pdf

Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.

Author : Diana Furr,Joe Petrick
Publisher : CRC Press
Page : 396 pages
File Size : 43,8 Mb
Release : 1995-05-01
Category : Business & Economics
ISBN : 1884015247

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Total Quality in Managing Human Resources by Diana Furr,Joe Petrick Pdf

Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.

Author : G. Kanji
Publisher : Springer Science & Business Media
Page : 634 pages
File Size : 41,7 Mb
Release : 1995-03-31
Category : Business & Economics
ISBN : 0412643804

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Total Quality Management by G. Kanji Pdf

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

Author : Anonim
Publisher : Unknown
Page : 200 pages
File Size : 52,6 Mb
Release : 1995
Category : Natural areas
ISBN : MINN:31951D02881933N

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Proceedings of the Second Symposium on Social Aspects and Recreation Research by Anonim Pdf

Author : Shailendra Nigam
Publisher : Excel Books India
Page : 422 pages
File Size : 45,7 Mb
Release : 2005
Category : Kvalitetsstyring
ISBN : 8174464190

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Total Quality Management by Shailendra Nigam Pdf

This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.

Author : John S. Oakland
Publisher : Routledge
Page : 489 pages
File Size : 50,7 Mb
Release : 2003
Category : Business & Economics
ISBN : 9780750657402

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Total Quality Management by John S. Oakland Pdf

This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

Author : Rajesh Kumar R
Publisher : Jyothis Publishers
Page : 160 pages
File Size : 55,9 Mb
Release : 2023-03-01
Category : Business & Economics
ISBN : 9789358108750

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Quality Engineering and Management by Rajesh Kumar R Pdf

Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. Quality management includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control.

Author : H. Lal
Publisher : New Age International
Page : 22 pages
File Size : 52,5 Mb
Release : 2008
Category : Total quality management
ISBN : 9788122422894

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Organizational excellence through total quality management [electronic resource] by H. Lal Pdf

About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.

Author : Stephen Uzelac
Publisher : Unknown
Page : 256 pages
File Size : 42,8 Mb
Release : 1994
Category : Business & Economics
ISBN : 0923231188

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Zen Leadership by Stephen Uzelac Pdf