Total Quality In Managing Human Resources

Author : Joe Petrick
Publisher : Routledge
Page : 396 pages
File Size : 51,5 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781351407892

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Total Quality in Managing Human Resources by Joe Petrick Pdf

Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.

Author : Diana Furr,Joe Petrick
Publisher : CRC Press
Page : 396 pages
File Size : 55,7 Mb
Release : 1995-05-01
Category : Business & Economics
ISBN : 1884015247

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Total Quality in Managing Human Resources by Diana Furr,Joe Petrick Pdf

Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.

Author : Nayantara Padhi,Sasmita Palo
Publisher : Atlantic Publishers & Dist
Page : 308 pages
File Size : 47,5 Mb
Release : 2005
Category : Total quality management
ISBN : 8126904283

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Human Dimensions for Total Quality Management by Nayantara Padhi,Sasmita Palo Pdf

The Hunt For Quality Has Become The One And Only One Strategic Force Leading To Organisational Success And Growth In Both National And International Markets In The New Age Of Globalisation. The Organisations, Which Will Succeed, Are Those That Can Uphold A Dedication To Total Quality In Each And Every Organisational Function. In This Perspective, Managing People Effectively And Decorously Has Become More Indispensable Than Before. People Are The Major Basis Of Any Organised Endeavour. No Matter How Sophisticated The Quality Strategy Of The Organisation Is, It Won T Pass With Flying Colours Unless People Are Earnestly Involved And Committed To It. People Are Inexorably The Key To Achieve Quality. The Purpose Of The Present Book Is To Assist The Academics, Researchers, And In Particular Practitioners To Comprehend And Manage People In Their Endeavour To Achieve Quality.The Book Is Based Upon The Research Work Of The Authors On Human Dimension Of Total Quality Management Conducted At Rashtriya Ispat Nigam Limited/Vishakhapatnam Steel Plant, Which Is A Quintessence Of Successful Implementation Of Tqm Programme In The Indian Organisations. It Is A Minutiae Of The Strategic Concepts, Tools And Techniques Of Tqm, And Contemplates The Core Issue Of Tqm And Human Resource Interface. The Thrust Of The Book Is To Look At How Tqm Is Practised In Indian Organisations With An Accentuated Emphasis On The Role Of Hr Professionals And Various Human Factors, Diverse Challenges Brazen Out By Hr Professionals In The Course Of Tqm Implementation Etc. The Presentation Made In This Book, On Its Face, May Appear To Be Limited As It Is Based Upon The Findings Of A Study Carried Out In A Single Organisation. Nevertheless, It Is A Premeditated Attempt To Make A Detailed Inquiry Into The Issue.

Author : Adrian Wilkinson,Tom Redman,Ed Snape,Mick Marchington
Publisher : Bloomsbury Publishing
Page : 225 pages
File Size : 40,6 Mb
Release : 1998-01-01
Category : Business & Economics
ISBN : 9781349261536

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Managing with Total Quality Management by Adrian Wilkinson,Tom Redman,Ed Snape,Mick Marchington Pdf

In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.

Author : Lawrence L. Martin
Publisher : SAGE
Page : 124 pages
File Size : 42,5 Mb
Release : 1993-09-10
Category : Business & Economics
ISBN : 0803949502

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Total Quality Management in Human Service Organizations by Lawrence L. Martin Pdf

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

Author : B. G. Dale,Cary L. Cooper
Publisher : Wiley-Blackwell
Page : 288 pages
File Size : 40,5 Mb
Release : 1992-01-01
Category : Business & Economics
ISBN : 0631187162

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Total Quality and Human Resources by B. G. Dale,Cary L. Cooper Pdf

Author : DR. ASHWINKUMAR AMRUTLAL PATEL
Publisher : RED'SHINE Publication. Pvt. Ltd.
Page : 73 pages
File Size : 48,6 Mb
Release : 2024-06-01
Category : Antiques & Collectibles
ISBN : 9789389039726

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TOTAL QUALITY IN MANAGING HUMAN RESOURCE by DR. ASHWINKUMAR AMRUTLAL PATEL Pdf

Author : Anonim
Publisher : Unknown
Page : 249 pages
File Size : 45,7 Mb
Release : 2016-11-30
Category : Electronic
ISBN : 1680944908

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Total Quality in Managing Human Resources by Anonim Pdf

Author : Barrie G. Dale,Cary L. Cooper
Publisher : Wiley-Blackwell
Page : 288 pages
File Size : 50,7 Mb
Release : 1997-12-15
Category : Business & Economics
ISBN : 063120024X

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Managing Quality and Human Resources by Barrie G. Dale,Cary L. Cooper Pdf

Based on the successful first edition of Total Quality and Human Resource Management this fully revised edition is refocused onto key new issues in continuous improvement.

Author : Joel E. Ross
Publisher : Routledge
Page : 568 pages
File Size : 44,6 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781351407786

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Total Quality Management by Joel E. Ross Pdf

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Author : Gregory M. Bounds
Publisher : McGraw-Hill/Irwin
Page : 862 pages
File Size : 41,9 Mb
Release : 1994
Category : Business & Economics
ISBN : UOM:39015032831714

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Beyond Total Quality Management by Gregory M. Bounds Pdf

Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.

Author : Anna M. Gil-Lafuente,Jaime Gil-Lafuente,José M. Merigó-Lindahl
Publisher : Springer
Page : 466 pages
File Size : 45,5 Mb
Release : 2012-06-23
Category : Technology & Engineering
ISBN : 9783642304576

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Soft Computing in Management and Business Economics by Anna M. Gil-Lafuente,Jaime Gil-Lafuente,José M. Merigó-Lindahl Pdf

This book is a collection of selected papers presented at the Annual Meeting of the European Academy of Management and Business Economics (AEDEM), held at the Faculty of Economics and Business of the University of Barcelona, 05 – 07 June, 2012. This edition of the conference has been presented with the slogan “Creating new opportunities in an uncertain environment”. There are different ways for assessing uncertainty in management but this book mainly focused on soft computing theories and their role in assessing uncertainty in a complex world. The present book gives a comprehensive overview of general management topics and discusses some of the most recent developments in all the areas of business and management including management, marketing, business statistics, innovation and technology, finance, sports and tourism. This book might be of great interest for anyone working in the area of management and business economics and might be especially useful for scientists and graduate students doing research in these fields.

Author : David A. Garvin
Publisher : Simon and Schuster
Page : 344 pages
File Size : 49,7 Mb
Release : 1988
Category : Air conditioning
ISBN : 9780029113806

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Managing Quality by David A. Garvin Pdf

Case study research conducted in 1981 in nine US companies and seven Japanese companies.

Author : J.A. Petrick,D.S. Furr
Publisher : Unknown
Page : 370 pages
File Size : 50,7 Mb
Release : 2024-06-01
Category : Electronic
ISBN : 8175140135

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Total Quality In Managing Human Resources by J.A. Petrick,D.S. Furr Pdf

Author : John N. Morfaw
Publisher : University Press of America
Page : 200 pages
File Size : 54,9 Mb
Release : 2009-09-25
Category : Social Science
ISBN : 9780761847076

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Total Quality Management (TQM) by John N. Morfaw Pdf

Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes. This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total Quality Management gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective and efficient delivery of products and services, especially on the implementation of capacity building programs in Africa, such as The World Bank, AfDB, CDC, PAID, ACBF, UNDP, AAPAM, CAFRAD, NEPAD, and others.