Human Error Safety And Systems Development

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Human Error, Safety and Systems Development

Author : Philippe Palanque,Jean Vanderdonckt,Marco Winckler
Publisher : Springer Science & Business Media
Page : 125 pages
File Size : 43,9 Mb
Release : 2010-02-18
Category : Computers
ISBN : 9783642117497

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Human Error, Safety and Systems Development by Philippe Palanque,Jean Vanderdonckt,Marco Winckler Pdf

th HESSD 2009 was the 7 IFIP WG 13.5 Working Conference in the series on Human Error, Safety and Systems Development which looks at integration of usability, human factors and human–computer interaction within system - th velopment. This edition was jointly organized with the 8 TAMODIA event on Tasks, Models and Diagrams for User Interface Development. There is an obvious synergy between the two previously separated events, as a rigorous, - gineering approach to user interface development can help in the prevention of human error and the maintenance of safety in critical interactive systems. Following the tradition of HESSD events, the papers in these proceedings address the problem of developing systems that support human interaction with complex, safety-critical applications. The last 30 years have seen a signi?cant reduction in the accident rates across many di?erent industries. Given these achievements, why do we need further research in this area? Recent accidents in a range of industries have increased concern over the design, management and control of safety-critical systems. Therefore, any system that involves human lives in its functioning is subject to safety-criticalaspects. Contributions such as the one by Holloway and Johnson (2004) report that over 80% of accidents in aeronautics are attributed to human error.

Ten Questions About Human Error

Author : Sidney Dekker
Publisher : CRC Press
Page : 233 pages
File Size : 48,8 Mb
Release : 2004-12-27
Category : Technology & Engineering
ISBN : 9781410612069

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Ten Questions About Human Error by Sidney Dekker Pdf

Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted constraints and new leverage points of views of human factors and system safety. The ten questions about human error are not just questions about human error as a phenomenon, but also about human factors and system safety as disciplines, and where they stand today. In asking these questions and sketching the answers to them, this book attempts to show where current thinking is limited--where vocabulary, models, ideas, and notions are constraining progress. This volume looks critically at the answers human factors would typically provide and compares/contrasts them with current research insights. Each chapter provides directions for new ideas and models that could perhaps better cope with the complexity of the problems facing human error today. As such, this book can be used as a supplement for a variety of human factors courses.

Human Error, Safety and Systems Development

Author : Philippe Palanque,Chris Johnson
Publisher : Springer
Page : 0 pages
File Size : 46,9 Mb
Release : 2010-12-08
Category : Technology & Engineering
ISBN : 1441954872

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Human Error, Safety and Systems Development by Philippe Palanque,Chris Johnson Pdf

Recent accidents in a range of industries have increased concern over the design, development, management and control of safety-critical systems. Attention has now focused upon the role of human error both in the development and in the operation of complex processes. Human Error, Safety and Systems Development gathers contributions from practitioners and researchers presenting and discussing leading edge techniques that can be used to mitigate the impact of error (both system and human) on safety-critical systems. Some of these contributions can be easily integrated into existing systems engineering practices while others provide a more theoretical and fundamental perspective on the issues raised by these kinds of interactive systems. More precisely the contributions cover the following themes: –Techniques for incident and accident analysis; –Empirical studies of operator behaviour in safety-critical systems; –Observational studies of safety-critical systems; –Risk assessment techniques for interactive systems; –Safety-related interface design, development and testing; –Formal description techniques for the design and development of safety-critical interactive systems. Many diverse sectors are covered, including but not limited to aviation, maritime and the other transportation industries, the healthcare industry, process and power generation and military applications. This volume contains 20 original and significant contributions addressing these critical questions. The papers were presented at the 7th IFIP Working Group 13.5 Working Conference on Human Error, Safety and Systems Development, which was held in August 2004 in conjunction with the 18th IFIP World Computer Congress in Toulouse, France, and sponsored by the International Federation for Information Processing (IFIP).

Human-Centered and Error-Resilient Systems Development

Author : Cristian Bogdan,Jan Gulliksen,Stefan Sauer,Peter Forbrig,Marco Winckler,Chris Johnson,Philippe Palanque,Regina Bernhaupt,Filip Kis
Publisher : Springer
Page : 383 pages
File Size : 41,6 Mb
Release : 2016-08-22
Category : Computers
ISBN : 9783319449029

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Human-Centered and Error-Resilient Systems Development by Cristian Bogdan,Jan Gulliksen,Stefan Sauer,Peter Forbrig,Marco Winckler,Chris Johnson,Philippe Palanque,Regina Bernhaupt,Filip Kis Pdf

This book constitutes the refereed proceedings of the IFIP WG 13.2/13.5 Joint Working Conferences: 6th International Conference on Human-Centered Software Engineering, HCSE 2016, and 8th International Conference on Human Error, Safety, and System Development, HESSD 2016, held in Stockholm, Sweden, in August 2016. The 11 full papers and 14 short papers presented were carefully reviewed and selected from 32 submissions. The papers cover various topics such as integration of software engineering and user-centered design; HCI models and model-driven engineering; incorporating guidelines and principles for designing usable products in the development process; usability engineering; methods for user interface design; patterns in HCI and HCSE; software architectures for user interfaces; user interfaces for special environments; representations for design in the development process; working with iterative and agile process models in HCSE; social and organizational aspects in the software development lifecycle; human-centric software development tools; user profiles and mental models; user requirements and design constraints; and user experience and software design.

Human Error, Safety and Systems Development

Author : Philippe Palanque,Jean Vanderdonckt,Marco Winckler
Publisher : Springer
Page : 102 pages
File Size : 54,5 Mb
Release : 2010-11-07
Category : Computers
ISBN : 3642117511

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Human Error, Safety and Systems Development by Philippe Palanque,Jean Vanderdonckt,Marco Winckler Pdf

th HESSD 2009 was the 7 IFIP WG 13.5 Working Conference in the series on Human Error, Safety and Systems Development which looks at integration of usability, human factors and human–computer interaction within system - th velopment. This edition was jointly organized with the 8 TAMODIA event on Tasks, Models and Diagrams for User Interface Development. There is an obvious synergy between the two previously separated events, as a rigorous, - gineering approach to user interface development can help in the prevention of human error and the maintenance of safety in critical interactive systems. Following the tradition of HESSD events, the papers in these proceedings address the problem of developing systems that support human interaction with complex, safety-critical applications. The last 30 years have seen a signi?cant reduction in the accident rates across many di?erent industries. Given these achievements, why do we need further research in this area? Recent accidents in a range of industries have increased concern over the design, management and control of safety-critical systems. Therefore, any system that involves human lives in its functioning is subject to safety-criticalaspects. Contributions such as the one by Holloway and Johnson (2004) report that over 80% of accidents in aeronautics are attributed to human error.

The Blame Machine: Why Human Error Causes Accidents

Author : Robert Whittingham
Publisher : Taylor & Francis
Page : 285 pages
File Size : 51,5 Mb
Release : 2004-02-18
Category : Technology & Engineering
ISBN : 9781136359576

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The Blame Machine: Why Human Error Causes Accidents by Robert Whittingham Pdf

The Blame Machine describes how disasters and serious accidents result from recurring, but potentially avoidable, human errors. It shows how such errors are preventable because they result from defective systems within a company. From real incidents, you will be able to identify common causes of human error and typical system deficiencies that have led to these errors. On a larger scale, you will be able to see where, in the organisational or management systems, failure occurred so that you can avoid them. The book also describes the existence of a 'blame culture' in many organisations, which focuses on individual human error whilst ignoring the system failures that caused it. The book shows how this 'blame culture' has, in the case of a number of past accidents, dominated the accident enquiry process hampering a proper investigation of the underlying causes. Suggestions are made about how progress can be made to develop a more open culture in organisations, both through better understanding of human error by managers and through increased public awareness of the issues. The book brings together documentary evidence from recent major incidents from all around the world and within the Rail, Water, Aviation, Shipping, Chemical and Nuclear industries. Barry Whittingham has worked as a senior manager, design engineer and consultant for the chemical, nuclear, offshore oil and gas, railway and aviation sectors. He developed a career as a safety consultant specializing in the human factors aspects of accident causation. He is a member of the Human Factors in Reliability Group, and a Fellow of the Safety and Reliability Society.

Behind Human Error

Author : David D. Woods,Sidney Dekker,Richard Cook,Leila Johannesen,Nadine Sarter
Publisher : CRC Press
Page : 292 pages
File Size : 43,6 Mb
Release : 2017-09-18
Category : Technology & Engineering
ISBN : 9781317175537

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Behind Human Error by David D. Woods,Sidney Dekker,Richard Cook,Leila Johannesen,Nadine Sarter Pdf

Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label.

Guidelines for Preventing Human Error in Process Safety

Author : CCPS (Center for Chemical Process Safety)
Publisher : John Wiley & Sons
Page : 416 pages
File Size : 47,5 Mb
Release : 2010-08-13
Category : Technology & Engineering
ISBN : 9780470925089

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Guidelines for Preventing Human Error in Process Safety by CCPS (Center for Chemical Process Safety) Pdf

Almost all the major accident investigations--Texas City, Piper Alpha, the Phillips 66 explosion, Feyzin, Mexico City--show human error as the principal cause, either in design, operations, maintenance, or the management of safety. This book provides practical advice that can substantially reduce human error at all levels. In eight chapters--packed with case studies and examples of simple and advanced techniques for new and existing systems--the book challenges the assumption that human error is "unavoidable." Instead, it suggests a systems perspective. This view sees error as a consequence of a mismatch between human capabilities and demands and inappropriate organizational culture. This makes error a manageable factor and, therefore, avoidable.

Human Error, Safety and Systems Development

Author : Chris W. Johnson,Philippe Palanque
Publisher : Unknown
Page : 322 pages
File Size : 43,8 Mb
Release : 2004
Category : Accidents
ISBN : 6610537801

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Human Error, Safety and Systems Development by Chris W. Johnson,Philippe Palanque Pdf

Recent accidents in a range of industries have increased concern over the design, development, management and control of safety-critical systems. Attention has now focused upon the role of human error both in the development and in the operation of complex processes. Human Error, Safety and Systems Development gathers contributions from practitioners and researchers presenting and discussing leading edge techniques that can be used to mitigate the impact of error (both system and human) on safety-critical systems. Some of these contributions can be easily integrated into existing systems engineering practices while others provide a more theoretical and fundamental perspective on the issues raised by these kinds of interactive systems. More precisely the contributions cover the following themes: Techniques for incident and accident analysis; Empirical studies of operator behaviour in safety-critical systems; Observational studies of safety-critical systems; Risk assessment techniques for interactive systems; Safety-related interface design, development and testing; Formal description techniques for the design and development of safety-critical interactive systems. Many diverse sectors are covered, including but not limited to aviation, maritime and the other transportation industries, the healthcare industry, process and power generation and military applications. This volume contains 20 original and significant contributions addressing these critical questions. The papers were presented at the 7th IFIP Working Group 13.5 Working Conference on Human Error, Safety and Systems Development, which was held in August 2004 in conjunction with the 18th IFIP World Computer Congress in Toulouse, France, and sponsored by the International Federation for Information Processing (IFIP).

The Field Guide to Understanding 'Human Error'

Author : Sidney Dekker
Publisher : CRC Press
Page : 161 pages
File Size : 46,7 Mb
Release : 2017-11-01
Category : Technology & Engineering
ISBN : 9781317031833

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The Field Guide to Understanding 'Human Error' by Sidney Dekker Pdf

When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding ’Human Error’ will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a ’human error’ problem, abandon the fallacy of a quick fix. Read this book.

Ergonomics and Human Factors in Safety Management

Author : Pedro Miguel Ferreira Martins Arezes,Paulo Victor Rodrigues de Carvalho
Publisher : CRC Press
Page : 422 pages
File Size : 41,5 Mb
Release : 2016-08-19
Category : Technology & Engineering
ISBN : 9781498727570

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Ergonomics and Human Factors in Safety Management by Pedro Miguel Ferreira Martins Arezes,Paulo Victor Rodrigues de Carvalho Pdf

Accident prevention is a common thread throughout every aspect of our society. However, even with the most current technological developments, keeping people safe and healthy, both at workplaces and at other daily activities, is still a continual challenge. When it comes to work environments, ergonomics and human factors knowledge can play an important role and, therefore, must be included in, or be a part of, the safety management as a cross-disciplinary area concerned with the understanding of actual work situations and potential variables. This multidisciplinary approach will ultimately ensure the safety, health, and well-being of all collaborators. The main goal of this book is to present theories and models, and to describe practices to foster and promote safer work and working environments. This book offers: · Examples of field practices that can be reproduced in other scenarios · Applications of new methods for risk assessment · Methods on how to apply and integrate human factors and ergonomics in accident prevention and safety management · Coverage of human factors and ergonomics in safety culture · New methods for accident analysis This book is a compilation of contributions from invited authors organized in three main topics from eleven countries and is intended to cover specific aspects of safety and human factors management ranging from case studies to the development of theoretical models. Hopefully, the works presented in the book can be an inspiration for translating research into useful actions and, ultimately, making a relevant and tangible contribution to the safety of our daily and work settings.

A Human Error Approach to Aviation Accident Analysis

Author : Douglas A. Wiegmann,Scott A. Shappell
Publisher : Routledge
Page : 174 pages
File Size : 53,9 Mb
Release : 2017-12-22
Category : Technology & Engineering
ISBN : 9781351962353

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A Human Error Approach to Aviation Accident Analysis by Douglas A. Wiegmann,Scott A. Shappell Pdf

Human error is implicated in nearly all aviation accidents, yet most investigation and prevention programs are not designed around any theoretical framework of human error. Appropriate for all levels of expertise, the book provides the knowledge and tools required to conduct a human error analysis of accidents, regardless of operational setting (i.e. military, commercial, or general aviation). The book contains a complete description of the Human Factors Analysis and Classification System (HFACS), which incorporates James Reason's model of latent and active failures as a foundation. Widely disseminated among military and civilian organizations, HFACS encompasses all aspects of human error, including the conditions of operators and elements of supervisory and organizational failure. It attracts a very broad readership. Specifically, the book serves as the main textbook for a course in aviation accident investigation taught by one of the authors at the University of Illinois. This book will also be used in courses designed for military safety officers and flight surgeons in the U.S. Navy, Army and the Canadian Defense Force, who currently utilize the HFACS system during aviation accident investigations. Additionally, the book has been incorporated into the popular workshop on accident analysis and prevention provided by the authors at several professional conferences world-wide. The book is also targeted for students attending Embry-Riddle Aeronautical University which has satellite campuses throughout the world and offers a course in human factors accident investigation for many of its majors. In addition, the book will be incorporated into courses offered by Transportation Safety International and the Southern California Safety Institute. Finally, this book serves as an excellent reference guide for many safety professionals and investigators already in the field.

Safety Differently

Author : Sidney Dekker
Publisher : CRC Press
Page : 304 pages
File Size : 45,9 Mb
Release : 2014-06-23
Category : Technology & Engineering
ISBN : 9781482242003

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Safety Differently by Sidney Dekker Pdf

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu

Advanced Safety Management

Author : Fred A. Manuele
Publisher : John Wiley & Sons
Page : 482 pages
File Size : 48,5 Mb
Release : 2014-03-26
Category : Technology & Engineering
ISBN : 9781118840986

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Advanced Safety Management by Fred A. Manuele Pdf

Provides guidance to managers, safety professionals, educators and students on having operational risk management systems that meet the requirements of Z10. Emphasizes Management Leadership and Employee Involvement, the most important section in Z10, with particular reference to contributions that employees can make. A new provision was added to Z10 on Risk Assessment which along with Avoidance of Human Error is addressed. Revised and expanded coverage of Management of Change and The Procurement Process New chapters cover Macro Thinking – The Socio-Technical Model; Safety Professionals as Culture Change Agents; Prevention through Design, and A Primer on System Safety

Advanced Safety Management Focusing on Z10 and Serious Injury Prevention

Author : Fred A. Manuele
Publisher : John Wiley & Sons
Page : 300 pages
File Size : 53,8 Mb
Release : 2011-09-20
Category : Technology & Engineering
ISBN : 9781118210161

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Advanced Safety Management Focusing on Z10 and Serious Injury Prevention by Fred A. Manuele Pdf

Learn how to improve the effectiveness of safety and health management systems by adopting ANSI Z10 provisions and avoid serious workplace injuries. This reference addresses specific provisions, including risk assessment methods and prioritization; applying a prescribed hierarchy of controls; implementing safety design reviews; and more. It also explains how to integrate best practices for the prevention of serious injuries in your workplace. See how implementing the ANSI Z10 standard can enhance your company’s productivity, cost efficiency, and quality.