Human Performance Consulting

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Human Performance Consulting

James S. Pepitone
Human Performance Consulting Book PDF

Author : James S. Pepitone
Publisher : Routledge
Page : 439 pages
File Size : 48,5 Mb
Release : 2009-11-03
Category : Business & Economics
ISBN : 9781136397448

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Human Performance Consulting by James S. Pepitone Pdf

New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how 'new human performance specialists' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. 'Human Performance Consulting' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization's workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.

Performance Consulting

William J. Rothwell
Performance Consulting Book PDF

Author : William J. Rothwell
Publisher : John Wiley & Sons
Page : 528 pages
File Size : 54,6 Mb
Release : 2013-12-16
Category : Business & Economics
ISBN : 9781118128787

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Performance Consulting by William J. Rothwell Pdf

Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability. Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization. Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course. Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible. No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.

Performance Consulting

Dana Gaines Robinson,James C. Robinson,Jack J. Phillips,Patricia Pulliam Phillips,Dick Handshaw
Performance Consulting Book PDF

Author : Dana Gaines Robinson,James C. Robinson,Jack J. Phillips,Patricia Pulliam Phillips,Dick Handshaw
Publisher : Berrett-Koehler Publishers
Page : 311 pages
File Size : 55,6 Mb
Release : 2015-06
Category : Business & Economics
ISBN : 9781626562301

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Performance Consulting by Dana Gaines Robinson,James C. Robinson,Jack J. Phillips,Patricia Pulliam Phillips,Dick Handshaw Pdf

NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

Performance Consulting

Dana Gaines Robinson,James Robinson
Performance Consulting Book PDF

Author : Dana Gaines Robinson,James Robinson
Publisher : Berrett-Koehler Publishers
Page : 289 pages
File Size : 46,5 Mb
Release : 2008-04-01
Category : Business & Economics
ISBN : 9781576757772

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Performance Consulting by Dana Gaines Robinson,James Robinson Pdf

In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance. In this updated edition, Dana and Jim Robinson draw on what they've learned since the first edition was published twelve years ago, providing both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to form partnerships with management, help to identify performance required to ensure that business goals are achieved and assist management in taking actions needed for performance to change. They also illustrate the “how-to’s” for assisting management to identify the performance required to achieve business goals; and determining the degree to which the work environment supports and encourages the performance required. Effective HR and learning consultants master both the “science” (the analytical and assessment techniques) and the “art” (the consultative and partnering practices) of performance consulting. For the science of performance consulting, dozens of analytic tools, templates and assessment techniques are provided in the book. Regarding the art, the Robinsons describe the concepts and practices of ACT—building Access, Credibility and Trust—with business managers. In addition, two brand new chapters are dedicated to the skills of reframing requests for solutions into discussion of business goals and performance requirements; and Initiating business goals discussions with business managers and identifying strategic opportunities to partner with those managers in a proactive manner. Performance Consulting Toolkit - The second edition of Performance Consulting references graphic and adaptable tools that can be downloaded to support the performance consulting work the Robinsons describe. These tools are available to purchase and download from this product page. See the Table of Contents link for the full listing of the tools. Some tools (in Adobe PDF) can be printed and shared; others (in Microsoft Word) can be adapted to your specific needs and application requirements.

Performance Consulting

Dana Gaines Robinson,James C. Robinson
Performance Consulting Book PDF

Author : Dana Gaines Robinson,James C. Robinson
Publisher : Berrett-Koehler Publishers
Page : 376 pages
File Size : 43,5 Mb
Release : 1995
Category : Business & Economics
ISBN : 1881052303

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Performance Consulting by Dana Gaines Robinson,James C. Robinson Pdf

The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training professionals must become ""performance consultants, "" shifting their focus from training delivery to the performance of the company and its individual contributors. Dana & Jim Robinson describe an approach suitable for use in any organizational setting or industry and with any content area. Dozens of useful tools, illustrative exercises, and a case study that threads through the book show how the techniques described are applied in an organizational setting.

Human Performance Improvement

William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Human Performance Improvement Book PDF

Author : William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Publisher : Routledge
Page : 425 pages
File Size : 53,9 Mb
Release : 2012-06-14
Category : Business & Economics
ISBN : 9781136397387

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Human Performance Improvement by William J. Rothwell,Carolyn K. Hohne,Stephen B. King Pdf

Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.

Human Performance Improvement

William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Human Performance Improvement Book PDF

Author : William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Publisher : Routledge
Page : 256 pages
File Size : 55,7 Mb
Release : 2018-01-31
Category : Business & Economics
ISBN : 9781315299457

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Human Performance Improvement by William J. Rothwell,Carolyn K. Hohne,Stephen B. King Pdf

Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps. HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.

Space Safety and Human Performance

Barbara G. Kanki,Jean-Francois Clervoy,Gro Sandal
Space Safety and Human Performance Book PDF

Author : Barbara G. Kanki,Jean-Francois Clervoy,Gro Sandal
Publisher : Butterworth-Heinemann
Page : 944 pages
File Size : 47,8 Mb
Release : 2017-11-10
Category : Technology & Engineering
ISBN : 9780081018705

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Space Safety and Human Performance by Barbara G. Kanki,Jean-Francois Clervoy,Gro Sandal Pdf

Space Safety and Human Performance provides a comprehensive reference for engineers and technical managers within aerospace and high technology companies, space agencies, operators, and consulting firms. The book draws upon the expertise of the world’s leading experts in the field and focuses primarily on humans in spaceflight, but also covers operators of control centers on the ground and behavior aspects of complex organizations, thus addressing the entire spectrum of space actors. During spaceflight, human performance can be deeply affected by physical, psychological and psychosocial stressors. Strict selection, intensive training and adequate operational rules are used to fight performance degradation and prepare individuals and teams to effectively manage systems failures and challenging emergencies. The book is endorsed by the International Association for the Advancement of Space Safety (IAASS). Provides information on critical aspects of human performance in space missions Addresses the issue of human performance, from physical and psychosocial stressors that can degrade performance, to selection and training principles and techniques to enhance performance Brings together essential material on: cognition and human error; advanced analysis methods such as human reliability analysis; environmental challenges and human performance in space missions; critical human factors and man/machine interfaces in space systems design; crew selection and training; and organizational behavior and safety culture Includes an endorsement by the International Association for the Advancement of Space Safety (IAASS)

The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety

Todd E. Conklin
The 5 Principles of Human Performance A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety Book PDF

Author : Todd E. Conklin
Publisher : Independently Published
Page : 134 pages
File Size : 54,7 Mb
Release : 2019-01-23
Category : Business & Economics
ISBN : 1794639144

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The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety by Todd E. Conklin Pdf

Conklin's book is an interesting and informal discussion with the reader about the 5 Principles of Human Performance principle by principle, chapter by chapter. These 5 theroies about how humans perform in organiations are principles, the building blocks of Human Performance, through which we have established a new way to think about safety and reliability in our worlds. ...and changing the way we think about work is a vital step towards improvement.Work never stops and work is never normal. This idea would scare a mere-mortal manager, but an enlightened leader knows the power of continuous learning and improvement. Work is constantly in motion, therefore learning must continue. Work is never the same, therefore we never really know how work is being done. If we don't know how we perform work how will we know how we can improve?The 5 Principles of Human Performance are, in a sense, a repository of the central values of Human Performance. Keeping these principles at the core of our thinking, training, and practices will allow the basic building blocks of this philosophy to help organizational programs reduce the normal philosophical drift that is present and predictable in all safety programs. Having these espoused principles keeps us all honest and keeps our Human Performance effort on track and successful.

Handbook of Human Performance Technology

James A. Pershing
Handbook of Human Performance Technology Book PDF

Author : James A. Pershing
Publisher : John Wiley & Sons
Page : 1410 pages
File Size : 46,7 Mb
Release : 2006-05-19
Category : Business & Economics
ISBN : 9780787984458

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Handbook of Human Performance Technology by James A. Pershing Pdf

The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others. Praise for the third edition of the Handbook of Human Performance Technology "If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology." - Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith "This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization." - Weston McMillan, CPT, manager, training and development, eBay Inc. "An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results." - Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc. "This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations." - Anne Marie Laures, CPT, director, learning services, Walgreen Co. "The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations." - Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off

Serious Performance Consulting According to Rummler

Geary A. Rummler
Serious Performance Consulting According to Rummler Book PDF

Author : Geary A. Rummler
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 52,9 Mb
Release : 2007-03-20
Category : Business & Economics
ISBN : 9780787996161

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Serious Performance Consulting According to Rummler by Geary A. Rummler Pdf

Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning

Beyond Transfer of Training

Mary L. Broad
Beyond Transfer of Training Book PDF

Author : Mary L. Broad
Publisher : John Wiley & Sons
Page : 288 pages
File Size : 41,6 Mb
Release : 2005-08-19
Category : Business & Economics
ISBN : 9780787981617

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Beyond Transfer of Training by Mary L. Broad Pdf

Did you know that an average of only 10%-20% of training resulted in changing or enhancing an employee?s performance on the job. So, why train? Picking up where her first book, the landmark Transfer of Training, left off (and retaining some of the most salient sections and strategies), this completely updated take on the topic shows trainers and performance professionals how to: Gain and maintain effective performance in complex systems. Find and engage clients and stakeholders in transfer of learning efforts. Support transfer of learning in E-environments. Evaluate the success transfer of learning interventions. Order your copy of this essential guide today!

Engineering Psychology and Human Performance

Christopher D. Wickens,Justin G. Hollands,Simon Banbury,Raja Parasuraman
Engineering Psychology and Human Performance Book PDF

Author : Christopher D. Wickens,Justin G. Hollands,Simon Banbury,Raja Parasuraman
Publisher : Psychology Press
Page : 541 pages
File Size : 40,8 Mb
Release : 2015-08-20
Category : Psychology
ISBN : 9781317351320

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Engineering Psychology and Human Performance by Christopher D. Wickens,Justin G. Hollands,Simon Banbury,Raja Parasuraman Pdf

Forming connections between human performance and design Engineering Psychology and Human Performance, 4e examines human-machine interaction. The book is organized directly from the psychological perspective of human information processing. The chapters generally correspond to the flow of information as it is processed by a human being--from the senses, through the brain, to action--rather than from the perspective of system components or engineering design concepts. This book is ideal for a psychology student, engineering student, or actual practitioner in engineering psychology, human performance, and human factors Learning Goals Upon completing this book, readers should be able to: * Identify how human ability contributes to the design of technology. * Understand the connections within human information processing and human performance. * Challenge the way they think about technology's influence on human performance. * show how theoretical advances have been, or might be, applied to improving human-machine interaction

Isokinetics in Human Performance

Lee E. Brown
Isokinetics in Human Performance Book PDF

Author : Lee E. Brown
Publisher : Human Kinetics
Page : 480 pages
File Size : 40,5 Mb
Release : 2000
Category : Health & Fitness
ISBN : 0736000054

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Isokinetics in Human Performance by Lee E. Brown Pdf

Table of Contents Contributors vii Preface ix Acknowledgments xi Credits xii Part I Foundations 1 Chapter 1 Test Interpretation 3 Chapter 2 Specificity of Training Modes 25 Chapter 3 Correlations With Athletic Performance 42 Part II Limitations 75 Chapter 4 Assessing Human Performance 77 Chapter 5 Load Range 97 Chapter 6 Three-Dimensional Mapping 122 Part III Functional Applications 147 Chapter 7 Testing and Training the Upper Extremity 149 Chapter 8 Testing and Training the Lower Extremity 171 Chapter 9 Multiple-Joint Performance Over a Velocity Spectrum 196 Chapter 10 Control of Voluntary Contraction Force 209 Chapter 11 Isokinetic Eccentric Muscle Actions 229 Chapter 12 Functional Lift Capacity 240 Chapter 13 Testing the Spine 258 Chapter 14 The Cardiovascular Effects of Isokinetic Resistance Exercise 277 Part IV Unique Populations 297 Chapter 15 Youth and Isokinetic Testing 299 Chapter 16 Aging and Isokinetic Strength 324 Chapter 17 Gender Differences in Isokinetic Strength 339 Chapter 18 Isokinetic Testing and Training in Tennis 358 Chapter 19 Assessment and Training in Baseball 378 Chapter 20 Assessment for Football: Soccer, Australian Rules, and American 407 Chapter 21 Simulated Space Flight 429 Epilogue 446 Index 447 About the Editor 457.

Linking Training to Performance

William J. Rothwell,Patrick E. Gerity,Elaine A. Gaertner
Linking Training to Performance Book PDF

Author : William J. Rothwell,Patrick E. Gerity,Elaine A. Gaertner
Publisher : Amer. Assn. of Community Col
Page : 244 pages
File Size : 46,6 Mb
Release : 2000
Category : Business & Economics
ISBN : 9780871173614

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Linking Training to Performance by William J. Rothwell,Patrick E. Gerity,Elaine A. Gaertner Pdf

This book is written for workforce developers in community colleges and branch campus settings. College administrators, public officials, and employers may also find it helpful because it will give them a frame of reference for directing--or judging the quality of--community college workforce developers, the functions they oversee, the results they obtain, and the services they offer. This book can also serve as a text for the many students who are preparing themselves for careers in the challenging world of workforce development in community colleges. The book is intended to cover key issues in workforce development. The fifteen chapters are: (1) "The Role of Workforce Development Organizations" (Laurance J. Warford); (2) "Strategic Business Planning for Workforce Development" (Frederick D. Loomis); (4) "Integrating Workforce Development and Institutional Requirements" (James Jacobs); (5) "Competencies for Workforce Developers" (William J. Rothwell and Patrick E. Gerity); (6) "Building Community Partnerships for Workforce Development" (Mary Gershwin); (7) "Marketing Workforce Development Organizations" (Paul Pierpoint); (8) "The 5-S Consultative Approach to Sales" (Wesley E. Donahue and John E. Park); (9) "Finance and Budgeting for Workforce Development Organizations" (Leslie Roe); (10) "Establishing and Maintaining Effective Relations with Workforce Development Faculty, Staff, and Administrators" (Dennis Bona); (11) "Assessing Needs for Training and Nontraining Projects" (Elaine A. Gaertner and Cheryl A. Marshall); (12) "Integrating Complex Training and Nontraining Projects" (Ethan S. Sanders); (13) Evaluating Workforce Development Efforts (William J. Rothwell); (14) "Outsourcing Training" (Karen A. Flannery); and (15) "Lessons Learned and Emerging Issues" (Patrick E. Gerity). Appended are: (1) Developing a High-Performing Organization: Self-Assessment Instrument for Workforce Development Professionals in Higher Education; (2) Competency Model for Community College Workforce Developers; (3) Competency Assessment Instrument for Community College Workforce Developers; (4) Templates for Conducting 5-S Consultative Sales; (5) Coaching Checksheet for Community College Workforce Developers; (6) Templates for Community College Workforce Developers; and (7) State-by-State Electronic Resources for Workforce Development Strategic Plans and Customized Job Training Grants. The book also contains a foreword by George R. Boggs and James McKenney; preface; information about the contributors, and an index.