Inside Your Customer S Imagination

Author : Chip R. Bell
Publisher : Berrett-Koehler Publishers
Page : 241 pages
File Size : 42,5 Mb
Release : 2020-09-08
Category : Business & Economics
ISBN : 9781523090211

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Inside Your Customer's Imagination by Chip R. Bell Pdf

“Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA) Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, “If I had asked people what they wanted, they would have said faster horses." To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity. Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.

Author : Chip R. Bell
Publisher : Berrett-Koehler Publishers
Page : 169 pages
File Size : 41,9 Mb
Release : 2020-09-08
Category : Business & Economics
ISBN : 9781523090228

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Inside Your Customer's Imagination by Chip R. Bell Pdf

“A journey into a powerful idea . . . the more people you involve as creators and contributors, the greater your innovation capacity.” —Polly LaBarre, New York Times-bestselling coauthor of Mavericks at Work Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today’s innovation-hungry economy. The challenge is customers often don’t know precisely what they want. As Henry Ford is reputed to have said, “If I had asked people what they wanted, they would have said faster horses.” To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers’ hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity. Using examples from organizations like McDonald’s, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer. “Innovation through partnership is the blueprint for business growth in the future. Inside Your Customer’s Imagination provides the instruction and inspiration to make it a success.”—Marshall Goldsmith, #1 New York Times-bestselling author “Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)

Author : Jim Davies
Publisher : Simon and Schuster
Page : 400 pages
File Size : 54,9 Mb
Release : 2019-11-05
Category : Science
ISBN : 9781643132884

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Imagination by Jim Davies Pdf

We don’t think of imagination the way that we should. The word is often only associated with children, artists and daydreamers, but in reality, imagination is an integral part of almost every action and decision that we make. Simply put, imagination is a person’s ability to create scenarios in his or her head: this can include everything from planning a grocery list, to honing a golf swing, to having religious hallucinations. And while imagination has positive connotations, it can also lead to decreased productivity and cooperation, or worse, the continuous reliving of past trauma.The human brain is remarkable in its ability to imagine—it can imagine complex possible futures, fantasy worlds, or tasty meals. We can use our imaginations to make us relaxed or anxious. We can imagine what the world might be, and construct elaborate plans. People have been fascinated with the machination of the human brain and its ability to imagine for centuries. There are books on creativity, dreams, memory, and the mind in general, but how exactly do we create those scenes in our head? With chapters ranging from hallucination and imaginary friends to how imagination can make you happier and more productive, Jim Davies' Imagination will help us explore the full potential of our own mind.

Author : Marta Arteaga
Publisher : Cuento de Luz
Page : 24 pages
File Size : 48,7 Mb
Release : 2014-01-01
Category : Juvenile Fiction
ISBN : 9788415619314

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Inside My Imagination by Marta Arteaga Pdf

Winner of the Living Now Awards 2013, International Latino Book Awards 2013 and Moonbeam Children Books Awards 2013. There is a door in every one of us that leads to our imagination, a world where anything is possible. Dou you dare to embark on the most wonderful journey to our inner-self? One day when I was reading my story, I breathed in one of the words and something magical happened... I entered my imagination! We have always been told about the power of imagination, but what is imagination? How does it work? There is a magical place where you can always be yourself. In there you can turn on your light and illuminate your life with it. That place is your imagination. Your imagination has a life and a voice of its own. It is like a voice that speaks inside of you and paints everything around you with vivid colors. Within your imagination you are the king or queen of your creation. Open the door and discover how that place where we can always be ourselves is like and how does it work. And within your imagination... what is there? Read the first pages of Inside my imagination here below:

Author : Chip R. Bell
Publisher : Unknown
Page : 374 pages
File Size : 46,5 Mb
Release : 2020-09-09
Category : Business & Economics
ISBN : 0369343867

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Inside Your Customer's Imagination by Chip R. Bell Pdf

Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results.--Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, "If I had asked people what they wanted, they would have said faster horses."To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity.Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.

Author : Tammie Ronen
Publisher : John Wiley & Sons
Page : 341 pages
File Size : 42,9 Mb
Release : 2011-04-25
Category : Psychology
ISBN : 9780470683033

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The Positive Power of Imagery by Tammie Ronen Pdf

The Positive Power of Imagerypresents the theory and practice of imagery therapy as a creative intervention that challenges therapists to learn the skills for creatively designing personalized exercises to match clients' specific needs, problems, and personalities. Presents a unique integration of imagery therapy with CBT and positive psychology Challenges therapists to develop imagery therapy techniques tailored to fit their individual clients' personalities and problems Features case illustrations and guidelines for the use of imagery and metaphors for both adults and children

Author : Gary Scott Smith
Publisher : Oxford University Press
Page : 360 pages
File Size : 51,9 Mb
Release : 2011-06-01
Category : Religion
ISBN : 0199830703

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Heaven in the American Imagination by Gary Scott Smith Pdf

Does heaven exist? If so, what is it like? And how does one get in? Throughout history, painters, poets, philosophers, pastors, and many ordinary people have pondered these questions. Perhaps no other topic captures the popular imagination quite like heaven. Gary Scott Smith examines how Americans from the Puritans to the present have imagined heaven. He argues that whether Americans have perceived heaven as reality or fantasy, as God's home or a human invention, as a source of inspiration and comfort or an opiate that distracts from earthly life, or as a place of worship or a perpetual playground has varied largely according to the spirit of the age. In the colonial era, conceptions of heaven focused primarily on the glory of God. For the Victorians, heaven was a warm, comfortable home where people would live forever with their family and friends. Today, heaven is often less distinctively Christian and more of a celestial entertainment center or a paradise where everyone can reach his full potential. Drawing on an astounding array of sources, including works of art, music, sociology, psychology, folklore, liturgy, sermons, poetry, fiction, jokes, and devotional books, Smith paints a sweeping, provocative portrait of what Americans-from Jonathan Edwards to Mitch Albom-have thought about heaven.

Author : Skye Byrne
Publisher : Simon and Schuster
Page : 40 pages
File Size : 43,5 Mb
Release : 2015-10-20
Category : Juvenile Fiction
ISBN : 9781481406277

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The Power of Henry's Imagination (The Secret) by Skye Byrne Pdf

A boy learns the secret to locating his missing stuffed bunny in this picture book about the extraordinary power of imagination, from the team behind the phenomenally bestselling The Secret. When Henry’s beloved stuffed rabbit, Raspberry, goes missing, he enlists his whole family to help him search for the missing toy. But Raspberry can’t be found. Then Henry’s grandfather suggests that Henry use his imagination to find his rabbit. Will the power of Henry’s imagination bring Raspberry back? Or is Raspberry gone for good? Depicting the love of a boy for his toy and the power of friendship, The Power of Henry’s Imagination is sure to become an instant classic.

Author : Ron Klein,Ray Giles
Publisher : Morgan James Pub
Page : 180 pages
File Size : 43,5 Mb
Release : 2007-04-17
Category : Self-Help
ISBN : 1933596589

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Turn Your Imagination Into Money by Ron Klein,Ray Giles Pdf

It is a clear easy to use and impement guide to Turn Your Imagination Into Money! Anyone or any company can turn their imagination into money.

Author : Eric Liu,Scott Noppe-Brandon,Lincoln Center Institute
Publisher : John Wiley & Sons
Page : 278 pages
File Size : 46,5 Mb
Release : 2011-04-26
Category : Education
ISBN : 9781118013687

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Imagination First by Eric Liu,Scott Noppe-Brandon,Lincoln Center Institute Pdf

When imagination becomes habit, it can transform your work and your life The best corporations know that innovative thinking is the only competitive advantage that cannot be outsourced. The best schools are those that create cultures of imagination. Now in paperback, Imagination First introduces a wide-variety of individuals who make a habit of imaginative thinking and creative action, offering a set of universal practices that anyone can use to transform their life at work, home, and play. These 28.5 practices will enable anyone to become more imaginative and to teach others to do so as well?from corporate executive to educator to platoon sergeant. Bonus content includes Winning "practices" submitted by the public Guidelines for educators who want to cultivate creativity in their classrooms Expanded resource section The book is filled with illustrative stories of creative leaders, teachers, artists, and scientists that clearly illustrate the original practices and new material that shows how to bring imagination to life.

Author : Martin Reeves,Jack Fuller
Publisher : Harvard Business Press
Page : 248 pages
File Size : 55,9 Mb
Release : 2021-06-08
Category : Business & Economics
ISBN : 9781647820879

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The Imagination Machine by Martin Reeves,Jack Fuller Pdf

A guide for mining the imagination to find powerful new ways to succeed. We need imagination now more than ever—to find new opportunities, rethink our businesses, and discover paths to growth. Yet too many companies have lost their ability to imagine. What is this mysterious capacity? How does imagination work? And how can organizations keep it alive and harness it in a systematic way? The Imagination Machine answers these questions and more. Drawing on the experience and insights of CEOs across several industries, as well as lessons from neuroscience, computer science, psychology, and philosophy, Martin Reeves of Boston Consulting Group's Henderson Institute and Jack Fuller, an expert in neuroscience, provide a fascinating look into the mechanics of imagination and lay out a process for creating ideas and bringing them to life: The Seduction: How to open yourself up to surprises The Idea: How to generate new ideas The Collision: How to rethink your idea based on real-world feedback The Epidemic: How to spread an evolving idea to others The New Ordinary: How to turn your novel idea into an accepted reality The Encore: How to repeat the process—again and again. Imagination is one of the least understood but most crucial ingredients of success. It's what makes the difference between an incremental change and the kinds of pivots and paradigm shifts that are essential to transformation—especially during a crisis. The Imagination Machine is the guide you need to demystify and operationalize this powerful human capacity, to inject new life into your company, and to head into unknown territory with the right tools at your disposal.

Author : Peter Francese,Peter K. Francese,Rebecca Piirto
Publisher : Probus Publishing Company
Page : 200 pages
File Size : 53,9 Mb
Release : 1991
Category : Business & Economics
ISBN : 0936889055

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Capturing Customers by Peter Francese,Peter K. Francese,Rebecca Piirto Pdf

Author : Kelly Tilley
Publisher : Future Horizons
Page : 66 pages
File Size : 54,6 Mb
Release : 2011-05
Category : Juvenile Nonfiction
ISBN : 9781935567288

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Active Imagination Activity Book by Kelly Tilley Pdf

The activities in this book tap into what kids love best--play. The 50 sensorimotor activities provide fun, easy, and imaginative exercises to build a child's skills that are necessary for meeting the challenges of everyday life at home, school, and out in the community.

Author : Shaun McNiff
Publisher : Shambhala Publications
Page : 250 pages
File Size : 52,7 Mb
Release : 2015-08-04
Category : Art
ISBN : 9781611802016

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Imagination in Action by Shaun McNiff Pdf

A guide to the theory and practice of creativity, with proven techniques for jump-starting the creative process—from an esteemed art educator and therapist There are art teachers—and then there’s Shaun McNiff. An accomplished painter himself, he has spent a career helping people access their creative potential through expressive arts therapy. Now, he is sharing the secrets he’s learned from observing his own creative process as well as that of others—both those who identify as artists and those who don’t. The result is nothing less than a master class in creativity by one of the great creative theorists and practitioners of our time. “This is intended as a practical text,” Shaun says, “a creativity primer, striving to capture the essential things that have been of use to me and others.” The wealth of instruction he provides here in these essential things will be indispensable to artists of all stripes, as well as to all who strive to express themselves with honesty and authenticity using any of the media life makes available.

Author : Elizabeth Jones Towne
Publisher : Unknown
Page : 52 pages
File Size : 40,5 Mb
Release : 1928
Category : New Thought
ISBN : UVA:X030803905

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Nautilus Magazine of New Thought by Elizabeth Jones Towne Pdf