Managing Intercultural Conflict Effectively

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Managing Intercultural Conflict Effectively

Stella Ting-Toomey,John G. Oetzel
Managing Intercultural Conflict Effectively Book PDF

Author : Stella Ting-Toomey,John G. Oetzel
Publisher : SAGE
Page : 252 pages
File Size : 49,8 Mb
Release : 2001-07-25
Category : Language Arts & Disciplines
ISBN : 0803948433

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Managing Intercultural Conflict Effectively by Stella Ting-Toomey,John G. Oetzel Pdf

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Managing Intercultural Conflict Effectively

Stella Ting-Toomey,John G. Oetzel
Managing Intercultural Conflict Effectively Book PDF

Author : Stella Ting-Toomey,John G. Oetzel
Publisher : SAGE
Page : 249 pages
File Size : 55,5 Mb
Release : 2001-07-25
Category : Language Arts & Disciplines
ISBN : 9780803948433

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Managing Intercultural Conflict Effectively by Stella Ting-Toomey,John G. Oetzel Pdf

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Conflict Management and Intercultural Communication

Xiaodong Dai,Guo-Ming Chen
Conflict Management and Intercultural Communication Book PDF

Author : Xiaodong Dai,Guo-Ming Chen
Publisher : Taylor & Francis
Page : 347 pages
File Size : 48,7 Mb
Release : 2022-11-15
Category : Business & Economics
ISBN : 9781000774238

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Conflict Management and Intercultural Communication by Xiaodong Dai,Guo-Ming Chen Pdf

Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

Conflict Management and Intercultural Communication

Xiaodong Dai,Guo-Ming Chen
Conflict Management and Intercultural Communication Book PDF

Author : Xiaodong Dai,Guo-Ming Chen
Publisher : Taylor & Francis
Page : 318 pages
File Size : 49,7 Mb
Release : 2017-02-21
Category : Business & Economics
ISBN : 9781351971492

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Conflict Management and Intercultural Communication by Xiaodong Dai,Guo-Ming Chen Pdf

In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

Cross-Cultural Conflict

Duane Elmer
Cross Cultural Conflict Book PDF

Author : Duane Elmer
Publisher : InterVarsity Press
Page : 196 pages
File Size : 40,7 Mb
Release : 1993-12-21
Category : Religion
ISBN : 0830816577

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Cross-Cultural Conflict by Duane Elmer Pdf

Duane Elmer offers a thorough and practical handbook for conflict resolution across Asian, Hispanic, African and Western cultures.

Exploring Talk in School

Neil Mercer,Steve Hodgkinson
Exploring Talk in School Book PDF

Author : Neil Mercer,Steve Hodgkinson
Publisher : SAGE
Page : 210 pages
File Size : 40,9 Mb
Release : 2008-09-23
Category : Education
ISBN : 9781446242766

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Exploring Talk in School by Neil Mercer,Steve Hodgkinson Pdf

Selected as an Outstanding Academic Title by Choice Magazine, January 2010 Classroom talk, by which children make sense of what their peers and teachers mean, is the most important educational tool for guiding the development of understanding and for jointly constructing knowledge. So what practical steps can teachers take to develop effective classroom interaction? Bringing together leading international researchers and drawing on the pioneering work of Douglas Barnes, this book considers ways of improving classroom talk. Chapters cover: - classroom communication and managing social relations; - talk in science classrooms; - using critical conversations in studying literature; - exploratory talk and thinking skills; - talking to learn and learning to talk in the mathematics classroom; - the ′emerging pedagogy′ of the spoken word. With an accessible blend of theory, research and practice, the book will be a valuable resource for teachers, teacher-trainers, policy makers, researchers and students.

Handbook of Intercultural Training

Dan Landis,Janet Marie Bennett,Milton J. Bennett
Handbook of Intercultural Training Book PDF

Author : Dan Landis,Janet Marie Bennett,Milton J. Bennett
Publisher : SAGE
Page : 532 pages
File Size : 52,8 Mb
Release : 2004
Category : Adjustment (Psychology).
ISBN : 0761923322

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Handbook of Intercultural Training by Dan Landis,Janet Marie Bennett,Milton J. Bennett Pdf

This handbook deals with the question of how people can best live and work with others who come from very different cultural backgrounds. Handbook of Intercultural Training provides an overview of current trends and issues in the field of intercultural training. Contributors represent a wide range of disciplines including psychology, interpersonal communication, human resource management, international management, anthropology, social work, and education. Twenty-four chapters, all new to this edition, cover an array of topics including training for specific contexts, instrumentation and methods, and training design.

Communicating Across Cultures, First Edition

Stella Ting-Toomey
Communicating Across Cultures First Edition Book PDF

Author : Stella Ting-Toomey
Publisher : Guilford Press
Page : 332 pages
File Size : 55,7 Mb
Release : 2012-04-11
Category : Language Arts & Disciplines
ISBN : 9781462505890

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Communicating Across Cultures, First Edition by Stella Ting-Toomey Pdf

From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

Intercultural Communication

James W. Neuliep
Intercultural Communication Book PDF

Author : James W. Neuliep
Publisher : SAGE
Page : 489 pages
File Size : 55,9 Mb
Release : 2012
Category : Language Arts & Disciplines
ISBN : 9781412976893

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Intercultural Communication by James W. Neuliep Pdf

In this fully updated Fifth Edition of Intercultural Communication, author James W. Neuliep provides a clear contextual circular model for examining communication within cultural, micro-cultural, environmental, socio-relational, perceptual contexts, and verbal and nonverbal codes. The text begins with the broadest context; the cultural component of the model and progresses chapter by chapter through each component of the model. The later chapters then apply the model to the development and maintenance of intercultural relationships, the management of intercultural conflict, intercultural management, intercultural adaptation, culture shock, and intercultural competence.

Intercultural Communication

James William Neuliep
Intercultural Communication Book PDF

Author : James William Neuliep
Publisher : SAGE
Page : 433 pages
File Size : 48,6 Mb
Release : 2009
Category : Business & Economics
ISBN : 9781412967709

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Intercultural Communication by James William Neuliep Pdf

This comprehensive, user-friendly introduction takes a current approach to cultural differences, and guides students through the key concepts of communication and culture.

Conflict in Personal Relationships

Dudley D. Cahn
Conflict in Personal Relationships Book PDF

Author : Dudley D. Cahn
Publisher : Routledge
Page : 248 pages
File Size : 52,9 Mb
Release : 2013-12-16
Category : Language Arts & Disciplines
ISBN : 9781135443382

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Conflict in Personal Relationships by Dudley D. Cahn Pdf

In keeping with a broad conception of interpersonal conflict, this book is organized into two parts. The first focuses on conflict on different types of couple relationships -- homosexual, cross cultural, dating but violent, engaged, and married -- and group relationships -- student peers, parents and their young children, and adult children and their aging parents. The chapters not only review past research on conflict in some relationships, but also take a significant step forward in introducing a variety of other relationship types for future research on conflict. These chapters also offer evidence that conflict is experienced differently in different types of interpersonal relationships. The second part of this book describes basic underlying principles and programs for dealing with interpersonal conflicts. Chapters in this section discuss patterns of argument in everyday life, issues associated with competence in interpersonal conflict, and mediation as a form of intervention for resolution.

The Intercultural Dynamics of Multicultural Working

Manuela Guilherme,Evelyne Glaser,María del Carmen Méndez García
The Intercultural Dynamics of Multicultural Working Book PDF

Author : Manuela Guilherme,Evelyne Glaser,María del Carmen Méndez García
Publisher : Multilingual Matters
Page : 264 pages
File Size : 53,9 Mb
Release : 2010
Category : Language Arts & Disciplines
ISBN : 9781847692856

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The Intercultural Dynamics of Multicultural Working by Manuela Guilherme,Evelyne Glaser,María del Carmen Méndez García Pdf

This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments.

Handbook of Intercultural Communication

Helga Kotthoff,Helen Spencer-Oatey
Handbook of Intercultural Communication Book PDF

Author : Helga Kotthoff,Helen Spencer-Oatey
Publisher : Walter de Gruyter
Page : 582 pages
File Size : 43,7 Mb
Release : 2007-01-01
Category : Language Arts & Disciplines
ISBN : 9783110198584

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Handbook of Intercultural Communication by Helga Kotthoff,Helen Spencer-Oatey Pdf

In today’s globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly seen as a pre-requisite for social harmony and organisational success. This handbook takes a ?problem-solving? approach to the various issues that arise in real-life intercultural interaction. The editors have brought together experts from a range of disciplines, including linguistics, psychology and anthropology, to provide a multidisciplinary perspective on the field, whilst simultaneously anchoring it in Applied Linguistics. Key features: provides a state-of-the-art description of different areas in the context of intercultural communication presents a critical appraisal of the relevance of the field offers solutions of everyday language-related problems international handbook with contributions from renown experts in the field

Intercultural Management in Practice

Meena Chavan,Lucy Taksa
Intercultural Management in Practice Book PDF

Author : Meena Chavan,Lucy Taksa
Publisher : Emerald Group Publishing
Page : 203 pages
File Size : 46,9 Mb
Release : 2021-08-16
Category : Business & Economics
ISBN : 9781839828287

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Intercultural Management in Practice by Meena Chavan,Lucy Taksa Pdf

Modern-day business leaders need to manage diverse global organisations and teams that work in international contexts. This text will assist organisations of all types to manage diversity and promote inclusion in their national and international operations and markets.

Don't Mess with My Professionalism

Vanessa Barros
Don t Mess with My Professionalism Book PDF

Author : Vanessa Barros
Publisher : Penguin Random House Sea
Page : 184 pages
File Size : 49,9 Mb
Release : 2020-03-24
Category : Business & Economics
ISBN : 9814882844

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Don't Mess with My Professionalism by Vanessa Barros Pdf

ACE-ing business through intercultural conflict resolution Questioning others' professionalism is an immediate negative reaction that many international executives have when facing workplace behavior which is culturally different from theirs. 'Professionalism' becomes the alibi for ethnocentrism which in turn jeopardizes relationships at work and reduces chances of success in the ever-growing multicultural business world. Such phenomenon may help explain why 70% of Merger and Acquisitions that fail are due to cultural differences, whether these may be corporate or national. According to another research, 60 to 80% of all difficulties in organizations stem from conflicts between employees. These difficulties increase when cultures collide. This book goes beyond individual views of "professionalism" to discuss the complex intercultural conflict phenomenon at work and propose practical ways to resolve it effectively. The distillation of our research enabled us to unveil a framework for intercultural conflict resolution called ACE, which consists of three parts: i) Attending to the emotions; ii) Contextualizing the conflict; iii) Exploring conflict resolutions.