Interlibrary Loan And Document Delivery In The Larger Academic Library

Author : Lee Andrew Hilyer
Publisher : Routledge
Page : 148 pages
File Size : 52,9 Mb
Release : 2018-10-24
Category : Language Arts & Disciplines
ISBN : 9781317955948

Get Book

Interlibrary Loan and Document Delivery in the Larger Academic Library by Lee Andrew Hilyer Pdf

The perfect introduction to interlibrary loan! Interlibrary Loan and Document Delivery in the Larger Academic Library is primarily a practical handbook for library staff members who are new to interlibrary loan, the suggestions and resources it contains will also be valuable to experienced interlibrary loan staff. With the tremendous changes and innovative new technologies that have been introduced in the past few years, this essential book fills an urgent need in the library literature for an up-to-date interlibrary loan manual. Based upon the policies and procedures of the interlibrary loan department at Rice University in Houston, Texas, this handy desk reference provides a case study of an actual ILL department as well as general suggestions for organizing and operating a modern ILL department. Interlibrary Loan and Document Delivery in the Larger Academic Library: A Guide for University, Research, and Larger Public Libraries provides you with: the latest, most up-to-date treatment of interlibrary loan available a patron's perspective on ILL--what users want and expect from ILL services an extensive list of resources for copyright information and updated information on copyright law as it applies to ILL an extensive list of interlibrary loan resources practical examples based on the real operation of an ILL department helpful appendices and flow charts of the ILL process an annotated bibliography and list of resources for further exploration Designed primarily for librarians with little to no real practical experience in interlibrary loan, this book will educate readers about ILL and to provide a basic framework for evaluating an existing ILL operation or establishing a new one. It will also be a valuable reference for supervisors with responsibility for the ILL department, reference librarians, and experienced interlibrary loan librarians looking for expert, up-to-date information.

Author : Pat L Weaver-Meyers,Wilbur A Stolt,Yem S Fong
Publisher : Routledge
Page : 276 pages
File Size : 43,6 Mb
Release : 2012-11-12
Category : Language Arts & Disciplines
ISBN : 9781136370953

Get Book

Interlibrary Loan/Document Delivery and Customer Satisfaction by Pat L Weaver-Meyers,Wilbur A Stolt,Yem S Fong Pdf

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

Author : Lee Andrew Hilyer
Publisher : Routledge
Page : 163 pages
File Size : 52,7 Mb
Release : 2006-06-08
Category : Language Arts & Disciplines
ISBN : 9781136777912

Get Book

Interlibrary Loan and Document Delivery by Lee Andrew Hilyer Pdf

A must-have for librarians and their staffs working at all levelsfrom beginner to expert Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introductio

Author : Lee Andrew Hilyer
Publisher : Routledge
Page : 163 pages
File Size : 43,8 Mb
Release : 2006
Category : Language Arts & Disciplines
ISBN : 9780789031280

Get Book

Interlibrary Loan and Document Delivery by Lee Andrew Hilyer Pdf

Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today's ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery.

Author : Shirley K. Baker,Mary E. Jackson
Publisher : Routledge
Page : 253 pages
File Size : 54,6 Mb
Release : 2019-12-06
Category : Language Arts & Disciplines
ISBN : 9781000757545

Get Book

The Future of Resource Sharing by Shirley K. Baker,Mary E. Jackson Pdf

This book, first published in 1995, addresses the key issue facing libraries on how to survive in an age of interdependence. Increasingly, individual libraries must act as if each is part of a ‘world library’ Instead of being self-sufficient, each library, from the small public library to the large research library, must find ways to put materials from this ‘world library’ into the hands of its patrons and must stand ready to supply materials from its own collection to others, both quickly and cost-effectively through interlibrary loan. It explores the critical questions for making resource-sharing work, with particular emphasis on interlibrary loan. Cooperative collection development, economic decision models, consortial arrangements, copyright dilemmas, and the possibilities of technology are explored and a national project to revamp interlibrary loan and document delivery is described and future directions posited. Authors present historical perspective, explore the future, and report from multiple perspectives.

Author : Association of Research Libraries. Systems and Procedures Exchange Center
Publisher : Association of Research Libr
Page : 136 pages
File Size : 47,8 Mb
Release : 1978
Category : Academic libraries
ISBN : UOM:39015014573573

Get Book

Resource Sharing by Association of Research Libraries. Systems and Procedures Exchange Center Pdf

Author : National Library of Medicine (U.S.)
Publisher : Unknown
Page : 8 pages
File Size : 46,5 Mb
Release : 1988
Category : Interlibrary loans
ISBN : MINN:31951002958140K

Get Book

Interlibrary Loan Policy by National Library of Medicine (U.S.) Pdf

Author : Emily Knox
Publisher : ALA Neal-Schuman
Page : 0 pages
File Size : 46,6 Mb
Release : 2010
Category : Document delivery
ISBN : 1555706789

Get Book

Document Delivery and Interlibrary Loan on a Shoestring by Emily Knox Pdf

"This indispensable guide is armed with concise, easily digestible ratings from an authoritative dream-team of praciticing librarians and information professinals." "E-Reference Ratings test drives 180 resoruces in 14 subject areas, from Arts to Science to Technology and everything in between. Each subject category is matched with an easy-to-understand chart that ranks tools from one to four stars, in seven categories, including Scope, Writing, Design, Bells and Whistles, Ease of Use, Linking, and Value." "In-depth descriptions of each tool are included, and a multitude of added features, including contributor biographies and exhaustive indexes, will earn this guide a spot at every reference desk."--Jacket.

Author : Paul Kelsey
Publisher : Primary Research Group Inc
Page : 112 pages
File Size : 53,6 Mb
Release : 2009
Category : Academic libraries
ISBN : 9781574401226

Get Book

Profiles of Best Practices in Academic Library Interlibrary Loan by Paul Kelsey Pdf

The study profiles the interlibrary loan efforts of nine leading American colleges: the University of Texas at Arlington, Tulane University, the University of Minnesota, Indiana University-Purdue University Indianapolis, Brigham Young University, the University of Tennessee, Colorado State University, Oberlin College and Stony Brook University. The libraries interviewed shared their thoughts on a broad range of topics including but not restricted to: workflow management, productivity measures, departmental organization, budgets and spending trends, service to distance learning students, copyright and licensing issues, measures for special collections, automation and software use, use of institutional repositories and open access publications, shipping costs and procedures, and many other facets of academic interlibrary loan management. The purpose of the report is to define and diffuse best practices by profiling measures taken by nine leading institutions of higher education. Although the report contains much useful quantitative information, especially relating to budgets and employment, the focus in this report is on a journalistic narrative explaining departmental goals, procedures and practices and evaluating results.

Author : Primary Research Group
Publisher : Primary Research Group Inc
Page : 137 pages
File Size : 41,9 Mb
Release : 2013
Category : Language Arts & Disciplines
ISBN : 9781574402681

Get Book

Higher Education Interlibrary Loan Management Benchmarks, 2014 by Primary Research Group Pdf

The study presents detailed data on the interlibrary loan operations of approximately 50 colleges and universities with data broken out for different types of higher education institutions and by other variables, such as for public and private institutions, and by college enrollment level. The report gives detailed data on turnaround times for various kinds of interlibrary loan borrowing and lending requests, use of technology and services, impact of distance learning and MOOCs on interlibrary loan, copyright and open access issues, the administrative jurisdiction of the interlibrary loan department, departmental cost structure, personnel benchmarks, trends in departmental budgets and other issues in interlibrary loan management.

Author : Janet Brennan Croft
Publisher : Routledge
Page : 106 pages
File Size : 40,5 Mb
Release : 2013-01-11
Category : Language Arts & Disciplines
ISBN : 9781136426674

Get Book

Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan by Janet Brennan Croft Pdf

Avoid legal consequences in your library by knowing copyright law! Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan guides you through the process of developing policies to protect you, your library, and your patrons. The book examines the philosophy and regulations behind the laws and guidelines that apply directly to library services, allowing library staff and administration to better understand why these rules are needed. This vital resource offers suggestions and advice to ensure your library can offer the best services to your patrons while staying within the boundaries of the law. With this informative tool, you’ll learn more about: copyright basics—special allowances, licensing, penalties confidentiality basics—state regulations, institutional regulations, records retention policies electronic reserves and electronic delivery of interlibrary loan—differences of electronic versus physical, negotiating permissions and database contracts for use and more! Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan shows you where to find works in the public domain and free E-material on the Internet. It also lists several Web sites to help you obtain permission, acquire information on copyrights and electronic reserves, or join a listserv or discussion group on these issues. This book includes a section on current legislative issues that will affect you in the future. To help you plan your course of action, Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan includes the text of several important laws and guidelines, such as: the Copyright Law the Agreement on Guidelines for Classroom Copying in Not-For-Profit Educational Institutions with Respect to Books and Periodicals the CONTU Guidelines on Photocopying under Interlibrary Loan Arrangements the CONFU Fair-Use Guidelines for Electronic Reserve Systems the American Library Association Model Policy Concerning College and University Photocopying for Classroom, Research, and Library Reserve Use (Section on Reserves)

Author : Trevor A. Dawes
Publisher : Routledge
Page : 176 pages
File Size : 51,9 Mb
Release : 2013-05-13
Category : Education
ISBN : 9781136451270

Get Book

Marketing and Managing Electronic Reserves by Trevor A. Dawes Pdf

Get practical solutions to the problems faced when implementing an electronic reserve service! Academic libraries that provide electronic reserve services offer convenient access to information to their students and faculty while gaining numerous other advantages, such as reducing both loss and staff workload. Marketing and Managing Electronic Reserves presents leading authorities with practical solutions to the challenges in effectively integrating electronic reserves services and marketing them to users. This book provides positive approaches that any academic library considering the implementation of an electronic reserve operation can use. All factors are considered, including size of institution, the relationship between the library and academic departments, and the budget and plan for marketing the service. More and more colleges and universities are implementing distance education programs, highlighting the increasing need for remote access to information in the library, including reserve material. But executing monumental change is always difficult. Marketing and Managing Electronic Reserves tackles the difficult issues, discussing various libraries’ journeys in bringing about the changes needed to remain the central information source for students and faculty. Problems inherent in the evolution from traditional reserve services to electronic reserves are examined, offering effective strategies for smooth transition. Whatever type of system you are considering, from homegrown to commercial to hybrid electronic reserves service, this book can help. Marketing and Managing Electronic Reserves explains how others tackled challenges, such as: implementing Endeavor’s Voyager Integrated Library System and the software used for authenticating users handling copyright compliance integration of electronic reserves into course management systems moving from a paper-based to a Web-based course reserve system offering and marketing one-stop teaching support to faculty a large institution’s shift to a collaborative approach with electronic reserves and course management software establishing a suite of electronic utilities that fulfills teaching and essential learning activities implementing the Blackboard Content System™ marketing for a smooth transition from traditional to electronic reserves marketing to the faculty process improvement technique applied to electronic reserves integration of electronic reserve with a Library Management System and Course Management System trends for the future Marketing and Managing Electronic Reserves is crucial reading for access services librarians, circulation and reserve librarians, public service librarians, library school faculty who teach public services courses, integrated library systems managers, and university course management software specialists.

Author : Michael Bemis
Publisher : American Library Association
Page : 305 pages
File Size : 47,7 Mb
Release : 2014-03-03
Category : Language Arts & Disciplines
ISBN : 9780838996058

Get Book

Library and Information Science by Michael Bemis Pdf

This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance.

Author : Patrick Mahoney
Publisher : Routledge
Page : 608 pages
File Size : 42,8 Mb
Release : 2013-01-11
Category : Education
ISBN : 9781136435072

Get Book

The Eleventh Off-Campus Library Services Conference Proceedings by Patrick Mahoney Pdf

Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problems—and fresh strategies and solutions—to further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: the promotion of library services to Native American students the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students an examination of direct linking tools provided by major aggregators distance learning for the learning disabled distance learning implementation strategies for institutions course management software (CMS) and library services integration a survey of Association of Research Libraries offered services the do’s and don’ts of videoconferencing on and off-campus an eBooks collection study one-on-one research coaching via digital reference service an online tool that assesses students’ research skills and attitudes creating a library CD for off-campus students expanding student and faculty access to information services the collaboration with faculty on electronic course reserves developing assessment questions for services supporting off-campus learning programs providing secure off-campus access to library services beyond proxy servers and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.

Author : Ryan Litsey
Publisher : Chandos Publishing
Page : 168 pages
File Size : 43,9 Mb
Release : 2017-05-29
Category : Language Arts & Disciplines
ISBN : 9780081019900

Get Book

Resources Anytime, Anywhere by Ryan Litsey Pdf

University campuses and their academic libraries are increasingly interconnected. A major sign of this is the transformation of interlibrary loan into resource sharing. The emergence of resource sharing has brought with it new challenges for the university library. These challenges can be overcome, and the university library can emerge a stronger institution, more connected with the patrons and community it serves. To accomplish this transformation, libraries need to learn from the past in order to take a leading role in developing future technology to meet the needs of their patrons. Resources Anytime, Anywhere explores the transformation of interlibrary loan into resource sharing by looking at the ideas that have motivated the library-developed technologies that have changed the way resource sharing is conducted. Resources Anytime, Anywhere illustrates how academic libraries can take an active role in developing technology to meet the needs of their patrons. Through designing our own products and sharing them with other libraries, we can join the lessons of the past with the technology of today to create a more interconnected library that can meet the future needs of library patrons. Describes the theoretical underpinnings of interlibrary loan Explores how interlibrary loan has evolved to resource sharing Presents new ways of organizing and developing resource sharing staff Examines the technological developments within resources sharing Reconsiders the idea of collaboration and cooperation among libraries Considers new innovative technologies that can transform how resource sharing is conducted Provides recommendation and future directions of how libraries can apply these methods at their institution