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Author : William W. Wilmot,Joyce L. Hocker
Publisher : College Ie Overruns
Page : 416 pages
File Size : 50,7 Mb
Release : 2017-07-08
Category : Conflict (Psychology)
ISBN : 1260083543
Author : William A. Donohue,Robert Kolt
Publisher : SAGE
Page : 188 pages
File Size : 49,5 Mb
Release : 1992-07
Category : Family & Relationships
ISBN : 0803933126
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Author : Joyce L. Hocker,William W. Wilmot
Publisher : WCB/McGraw-Hill
Page : 326 pages
File Size : 54,5 Mb
Release : 1995
Category : Medical
ISBN : PSU:000026427126
An introduction to the theory and practice of conflict management. This text first describes the components and dynamics of interpersonal conflict then the various strategies for negotiation, bargaining and resolution.
Author : William W. Wilmot, Professor,Joyce L. Hocker
Publisher : McGraw-Hill Education
Page : 0 pages
File Size : 52,6 Mb
Release : 2013-02-04
Category : Psychology
ISBN : 125940790X
Interpersonal Conflict explains the key dynamics of personal conflicts that we all face. Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--whether at home or on the job. Its combination of up-to-date research and examples gives students a theoretical and practical foundation in conflict management. Instructors and students can now access their course content through the Connect digital learning platform by purchasing either standalone Connect access or a bundle of print and Connect access. McGraw-Hill Connect® is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following: • SmartBook® - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content. • Access to your instructor’s homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course. • Progress dashboards that quickly show how you are performing on your assignments and tips for improvement. • The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping. Complete system requirements to use Connect can be found here: http://www.mheducation.com/highered/platforms/connect/training-support-students.html
Author : Evert Van der Vliert
Publisher : Psychology Press
Page : 210 pages
File Size : 53,9 Mb
Release : 2013-05-24
Category : Psychology
ISBN : 9781134839650
This book is about reactions to interpersonal conflict such as avoiding, negotiating, and fighting. It breaks away from the prevailing assumption that conflict behaviours are mutually isolated reactions having mutually isolated effects. Instead, reactions are viewed as components of complex conflict behaviour that influence each other's impact on the substantive and relational outcomes. The simultaneous and sequential occurrence of, for example, problem solving and fighting should therefore be studied together and not separately. The author presents a ladder of stepwise increases in theoretical quality, and designs the sequence of chapters in such a way that the theoretical value increases step by step. The lower steps lead to the description of behavioural components and to a model of integrative and distributive dimensions. The upper steps lead to the dimensions of dual concern for one's own and the other's goals and to complexity explanations in terms of the novel paradigm of conglomerated conflict behaviour. The chapters are summarised into thirty-four interrelated propositions. Six empirical studies demonstrate the validity of crucial propositions at each level of the theoretical framework. This monograph primarily reaches out to an academic readership. However, due to its clear structure, its comprehensive propositions, its frequent use of figures, and its glossary, the book will also provide an invaluable resource for any student and practitioner interested in conflict management and negotiation.
Author : Alan C. Filley
Publisher : Pearson Scott Foresman
Page : 196 pages
File Size : 46,8 Mb
Release : 1975
Category : Psychology
ISBN : MINN:31951000987014S
Types and sources of conflict; Methods of conflict resolution and problem solving; The language of conflict and problem solving; Personal styles of conflict resolution; Attitudes and problem solving; Organizing for conlict or cooperation; Early stages of integrative decision making; Later stages of integrative decision making; Changing conflict resolution skills and behavior.
Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 50,6 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author : Nancy A. Burrell,Mike Allen,Barbara Mae Gayle,Raymond W. Preiss
Publisher : Routledge
Page : 347 pages
File Size : 42,6 Mb
Release : 2014-02-05
Category : Language Arts & Disciplines
ISBN : 9781136514104
Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.
Author : William R. Cupach,Daniel J. Canary
Publisher : McGraw-Hill Companies
Page : 0 pages
File Size : 48,7 Mb
Release : 1997
Category : Conflict (Psychology)
ISBN : 0070150567
This text demonstrates the uses of competent communication in interpersonal conflict using current research to show effective and appropriate interpersonal management. The first two chapters lay out a conceptual foundation for understanding interpersonal conflict. It then describes the nature of conflict messages, how different people define and react to conflict and the consequences, both positive and negative, of conflict interactions. Chapters 7-10 explore conflict in four settings. The text concludes with a look at the conflicts students may face in their lives and the need to adopt an ethical stance in managing conflict.
Author : Robert M. Emerson
Publisher : University of Chicago Press
Page : 306 pages
File Size : 48,7 Mb
Release : 2015-04-06
Category : Psychology
ISBN : 9780226238135
From roommate disputes to family arguments, trouble is inevitable in interpersonal relationships. In Everyday Troubles, Robert M. Emerson explores the beginnings and development of the conflicts that occur in our relationships with the people we regularly encounter—family members, intimate partners, coworkers, and others—and the common responses to such troubles. To examine these issues, Emerson draws on interviews with college roommates, diaries documenting a wide range of irritation with others, conversations with people caring for family members suffering from Alzheimer’s, studies of family interactions, neighborly disputes, and other personal accounts. He considers how people respond to everyday troubles: in non-confrontational fashion, by making low-visibility, often secretive, changes in the relationship; more openly by directly complaining to the other person; or by involving a third party, such as friends or family. He then examines how some relational troubles escalate toward extreme and even violent responses, in some cases leading to the involvement of outside authorities like the police or mental health specialists. By calling attention to the range of possible reactions to conflicts in interpersonal relationships, Emerson also reminds us that extreme, even criminal actions often result when people fail to find ways to deal with trouble in moderate, non-confrontational ways. Innovative and insightful, Everyday Troubles is an illuminating look at how we deal with discord in our relationships.
Author : William R. Cupach,Daniel J. Canary,Brian H. Spitzberg
Publisher : Waveland Press
Page : 360 pages
File Size : 45,7 Mb
Release : 2009-11-06
Category : Language Arts & Disciplines
ISBN : 9781478608431
Extensively updated with expanded and newly added chapters, the second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. Although no checklist of communication behaviors can guarantee success, the authors offer constructive guidelines that provide a basis for grappling with future conflicts in five unique settings: intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical. Conflict between people is a natural feature of the human condition; when people interact and form relationships, conflicts inevitably emerge. How individuals manage conflict, and how they perceive both the opportunities and challenges it provides, will define their interpersonal relationships in more ways than any other kind of interaction behavior. Collaboration and adaptation are the hallmarks of a competent communicator, therefore how partners communicate during conflict can be more important than the frequency of their disagreements.
Author : Jennifer A. Samp
Publisher : Routledge
Page : 0 pages
File Size : 50,9 Mb
Release : 2017
Category : Interpersonal communication
ISBN : 1138774898
8. Romantic Serial Argument Perceived Resolvability, Goals, Rumination, and Conflict Strategy Usage: A Preliminary Longitudinal Study
Author : Evert van de Vliert
Publisher : Psychology Press
Page : 210 pages
File Size : 55,9 Mb
Release : 1997
Category : Mathematics
ISBN : 0863777163
This book is suitable for an academic readership, and with its frequent use of figures and its glossary, the book could also be a source for students and practitioners interested In conflict management and negotiation.
Author : Richard E. Walton
Publisher : Prentice Hall
Page : 0 pages
File Size : 55,6 Mb
Release : 1987
Category : Conflict (Psychology)
ISBN : 0201088592
This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and inter system. Three documented case histories of interpersonal conflict are provided as well as a presentation of an international workshop dialogue.
Author : Howard Kaminsky
Publisher : Studies in Orthodox Judaism
Page : 573 pages
File Size : 53,5 Mb
Release : 2017
Category : Family & Relationships
ISBN : 1618115634
An in-depth presentation of traditional Jewish approaches to resolving interpersonal conflicts. Among the topics discussed are the obligation to pursue peace, what constitutes constructive conflict, countering judgmental biases, resolving conflict through dialogue, apologies, forgiveness, and anger management.
