Itsm Cloud Computing A Perfect Marriage

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Itsm + Cloud Computing = a Perfect Marriage

Author : Jeffrey Tefertiller
Publisher : Createspace Independent Publishing Platform
Page : 150 pages
File Size : 47,9 Mb
Release : 2018-05-29
Category : Electronic
ISBN : 1720442347

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Itsm + Cloud Computing = a Perfect Marriage by Jeffrey Tefertiller Pdf

The author's third book on the topic of ITSM leadership, expanding upon the fundamentals of IT Service Management (ITSM). This book will offer solutions relating to the use of ITSM (IT Service Management) in a Cloud environment.

High Velocity ITSM

Author : Randy A. Steinberg
Publisher : Unknown
Page : 0 pages
File Size : 50,9 Mb
Release : 2016-09-28
Category : Electronic
ISBN : 1490776389

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High Velocity ITSM by Randy A. Steinberg Pdf

If you read through this book and still don't believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for:  Transitioning IT towards high velocity ITSM  Using Agile and DevOps for rapid service build  Using Lean IT to operate at high velocity  Streamlining your ITSM management processes  Building a Lean IT CSI Program  Learning and applying modern IT methods ...and much more!

Implementing ITSM

Author : Randy A. Steinberg
Publisher : Trafford Publishing
Page : 461 pages
File Size : 44,5 Mb
Release : 2014-03-05
Category : Computers
ISBN : 9781490719580

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Implementing ITSM by Randy A. Steinberg Pdf

The traditional IT operating model of delivering IT to the business in the form of bundled capabilities and assets is now wearing thin in an age of cloud computing, on-demand services, virtualization, mobile devices, outsourcing and rapidly changing business delivery strategies. The role of IT is rapidly changing from a primary focus on engineering to a primary focus on service integration. How might an IT organization effect this transformation? Finally, there is a book that shows you how! This is not a theoretical treatise but a practical guide that shows you the activities and steps to show results quickly. Learn how to define and build a comprehensive IT service management solution that incorporates process, technology, organization, and governance activities. Discover practical tips and step-by-step approaches for defining your IT Service Management Vision, building your processes, developing a communications strategy, analyzing stakeholders, identifying technology requirements, and building your transformation program. Organizations that have already undertaken a transformation to IT service management are finding game-changing results positively received by both business executives and customers of their IT services. Using this book, start your transformation today!

Cloud Computing

Author : Ray Rafaels
Publisher : CreateSpace
Page : 152 pages
File Size : 41,7 Mb
Release : 2015-04-01
Category : Electronic
ISBN : 1511404582

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Cloud Computing by Ray Rafaels Pdf

Your Complete Guide to Cloud Computing and Migrating to the Cloud. This book covers not only the technical details of how public and private cloud technology works but also the strategy, technical design, and in-depth implementation details required to migrate existing applications to the cloud. After reading this book, you will have a much better understanding of cloud technology and the steps required to quickly reap its benefits while at the same time lowering your IT implementation risk. Written by a proven expert in cloud computing, business management, network engineering, and IT security. This is a must-read for IT management, CIOs, senior IT engineers, and program managers in the government, DoD, and commercial sectors.

Organizing Itsm

Author : Randy A. Steinberg
Publisher : Trafford Publishing
Page : 300 pages
File Size : 48,9 Mb
Release : 2015-08-07
Category : Computers
ISBN : 9781490762715

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Organizing Itsm by Randy A. Steinberg Pdf

Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the cloud. This is about transitioning the IT organization from engineering silos providing capabilities to valued IT services that deliver business value. IT organizations embarking on IT service management must address both cultural and structural barriers in a way that involves the whole enterprise if they are going to be successful. Readers of this book will find practical guidance for transitioning to the people and culture side of IT service management. It identifies pros and cons of different IT organizational models, how to deal with resistance, building a communications plan step-by-step, training considerations, and much more.

Securing the Cloud

Author : Vic (J.R.) Winkler
Publisher : Elsevier
Page : 314 pages
File Size : 52,6 Mb
Release : 2011-04-21
Category : Computers
ISBN : 159749593X

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Securing the Cloud by Vic (J.R.) Winkler Pdf

Securing the Cloud is the first book that helps you secure your information while taking part in the time and cost savings of cloud computing. As companies turn to burgeoning cloud computing technology to streamline and save money, security is a fundamental concern. The cloud offers flexibility, adaptability, scalability, and in the case of security - resilience. Securing the Cloud explains how to make the move to the cloud, detailing the strengths and weaknesses of securing a company's information with different cloud approaches. It offers a clear and concise framework to secure a business' assets while making the most of this new technology. This book considers alternate approaches for securing a piece of the cloud, such as private vs. public clouds, SaaS vs. IaaS, and loss of control and lack of trust. It discusses the cloud's impact on security roles, highlighting security as a service, data backup, and disaster recovery. It also describes the benefits of moving to the cloud - solving for limited availability of space, power, and storage. This book will appeal to network and security IT staff and management responsible for design, implementation and management of IT structures from admins to CSOs, CTOs, CIOs and CISOs. Named The 2011 Best Identity Management Book by InfoSec Reviews Provides a sturdy and stable framework to secure your piece of the cloud, considering alternate approaches such as private vs. public clouds, SaaS vs. IaaS, and loss of control and lack of trust Discusses the cloud's impact on security roles, highlighting security as a service, data backup, and disaster recovery Details the benefits of moving to the cloud-solving for limited availability of space, power, and storage

Cloudonomics

Author : Joe Weinman
Publisher : John Wiley & Sons
Page : 416 pages
File Size : 41,8 Mb
Release : 2012-07-05
Category : Computers
ISBN : 9781118282885

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Cloudonomics by Joe Weinman Pdf

The ultimate guide to assessing and exploiting the customer value and revenue potential of the Cloud A new business model is sweeping the world—the Cloud. And, as with any new technology, there is a great deal of fear, uncertainty, and doubt surrounding cloud computing. Cloudonomics radically upends the conventional wisdom, clearly explains the underlying principles and illustrates through understandable examples how Cloud computing can create compelling value—whether you are a customer, a provider, a strategist, or an investor. Cloudonomics covers everything you need to consider for the delivery of business solutions, opportunities, and customer satisfaction through the Cloud, so you can understand it—and put it to work for your business. Cloudonomics also delivers insight into when to avoid the cloud, and why. Quantifies how customers, users, and cloud providers can collaborate to create win-wins Reveals how to use the Laws of Cloudonomics to define strategy and guide implementation Explains the probable evolution of cloud businesses and ecosystems Demolishes the conventional wisdom on cloud usage, IT spend, community clouds, and the enterprise-provider cloud balance Whether you're ready for it or not, Cloud computing is here to stay. Cloudonomics provides deep insights into the business value of the Cloud for executives, practitioners, and strategists in virtually any industry—not just technology executives but also those in the marketing, operations, economics, venture capital, and financial fields.

The Practical Guide To World-Class IT Service Management

Author : Kevin J. Smith
Publisher : Outskirts Press
Page : 459 pages
File Size : 41,7 Mb
Release : 2017-03-21
Category : Business & Economics
ISBN : 9780578188973

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The Practical Guide To World-Class IT Service Management by Kevin J. Smith Pdf

This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice—plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.

Handbook of Cloud Computing

Author : Dr. Anand Nayyar
Publisher : BPB Publications
Page : 424 pages
File Size : 45,7 Mb
Release : 2019-09-18
Category : Computers
ISBN : 9789388176668

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Handbook of Cloud Computing by Dr. Anand Nayyar Pdf

Great POSSIBILITIES and high future prospects to become ten times folds in the near FUTURE DESCRIPTION The book ÒHandbook of Cloud ComputingÓ provides the latest and in-depth information of this relatively new and another platform for scientific computing which has great possibilities and high future prospects to become ten folds in near future. The book covers in comprehensive manner all aspects and terminologies associated with cloud computing like SaaS, PaaS and IaaS and also elaborates almost every cloud computing service model. The book highlights several other aspects of cloud computing like Security, Resource allocation, Simulation Platforms and futuristic trend i.e. Mobile cloud computing. The book will benefit all the readers with all in-depth technical information which is required to understand current and futuristic concepts of cloud computing. No prior knowledge of cloud computing or any of its related technology is required in reading this book. KEY FEATURES Comprehensively gives clear picture of current state-of-the-art aspect of cloud computing by elaboratingÊ terminologies, models and other related terms. Enlightens all major players in Cloud Computing industry providing services in terms of SaaS, PaaS and IaaS. Highlights Cloud Computing Simulators, Security Aspect and Resource Allocation. In-depth presentation with well-illustrated diagrams and simple to understand technical concepts of cloud. WHAT WILL YOU LEARN Cloud Computing, Virtualisation Software as a Service, Platform as a Service, Infrastructure as a Service Data in Cloud and its SecurityÊ Cloud Computing Ð Simulation, Mobile Cloud Computing Specific Cloud Service Models Resource Allocation in Cloud Computing WHO THIS BOOK IS FOR Students of Polytechnic Diploma Classes- Computer Science/ Information Technology Graduate Students- Computer Science/ CSE / IT/ Computer Applications Master Class StudentsÑMsc (CS/IT)/ MCA/ M.Phil, M.Tech, M.S. ResearcherÕsÑPh.D Research Scholars doing work in Virtualization, Cloud Computing and Cloud Security Industry Professionals- Preparing for Certifications, Implementing Cloud Computing and even working on Cloud Security Table of Contents 1. Ê Ê Introduction to Cloud Computing 2. Ê Ê Virtualisation 3. Ê Ê Software as a Service 4. Ê Ê Platform as a Service 5. Ê Ê Infrastructure as a Service 6. Ê Ê Data in Cloud 7. Ê Ê Cloud SecurityÊ 8. Ê Ê Cloud Computing Ð Simulation 9. Ê Ê Specific Cloud Service Models 10. Ê Resource Allocation in Cloud Computing 11. Ê Mobile Cloud Computing

The Practice of Cloud System Administration

Author : Thomas A. Limoncelli,Strata R. Chalup,Christina J. Hogan
Publisher : Addison-Wesley Professional
Page : 559 pages
File Size : 49,7 Mb
Release : 2014-09-01
Category : Business & Economics
ISBN : 9780133478532

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The Practice of Cloud System Administration by Thomas A. Limoncelli,Strata R. Chalup,Christina J. Hogan Pdf

“There’s an incredible amount of depth and thinking in the practices described here, and it’s impressive to see it all in one place.” —Win Treese, coauthor of Designing Systems for Internet Commerce The Practice of Cloud System Administration, Volume 2, focuses on “distributed” or “cloud” computing and brings a DevOps/SRE sensibility to the practice of system administration. Unsatisfied with books that cover either design or operations in isolation, the authors created this authoritative reference centered on a comprehensive approach. Case studies and examples from Google, Etsy, Twitter, Facebook, Netflix, Amazon, and other industry giants are explained in practical ways that are useful to all enterprises. The new companion to the best-selling first volume, The Practice of System and Network Administration, Second Edition, this guide offers expert coverage of the following and many other crucial topics: Designing and building modern web and distributed systems Fundamentals of large system design Understand the new software engineering implications of cloud administration Make systems that are resilient to failure and grow and scale dynamically Implement DevOps principles and cultural changes IaaS/PaaS/SaaS and virtual platform selection Operating and running systems using the latest DevOps/SRE strategies Upgrade production systems with zero down-time What and how to automate; how to decide what not to automate On-call best practices that improve uptime Why distributed systems require fundamentally different system administration techniques Identify and resolve resiliency problems before they surprise you Assessing and evaluating your team’s operational effectiveness Manage the scientific process of continuous improvement A forty-page, pain-free assessment system you can start using today

Ahead in the Cloud

Author : Stephen Orban
Publisher : Createspace Independent Publishing Platform
Page : 334 pages
File Size : 53,8 Mb
Release : 2018-03-27
Category : Electronic
ISBN : 1981924310

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Ahead in the Cloud by Stephen Orban Pdf

Cloud computing is the most significant technology development of our lifetimes. It has made countless new businesses possible and presents a massive opportunity for large enterprises to innovate like startups and retire decades of technical debt. But making the most of the cloud requires much more from enterprises than just a technology change. Stephen Orban led Dow Jones's journey toward digital agility as their CIO and now leads AWS's Enterprise Strategy function, where he helps leaders from the largest companies in the world transform their businesses. As he demonstrates in this book, enterprises must re-train their people, evolve their processes, and transform their cultures as they move to the cloud. By bringing together his experiences and those of a number of business leaders, Orban shines a light on what works, what doesn't, and how enterprises can transform themselves using the cloud.

Cloud Security and Privacy

Author : Tim Mather,Subra Kumaraswamy,Shahed Latif
Publisher : "O'Reilly Media, Inc."
Page : 338 pages
File Size : 51,8 Mb
Release : 2009-09-04
Category : Computers
ISBN : 9781449379513

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Cloud Security and Privacy by Tim Mather,Subra Kumaraswamy,Shahed Latif Pdf

You may regard cloud computing as an ideal way for your company to control IT costs, but do you know how private and secure this service really is? Not many people do. With Cloud Security and Privacy, you'll learn what's at stake when you trust your data to the cloud, and what you can do to keep your virtual infrastructure and web applications secure. Ideal for IT staffers, information security and privacy practitioners, business managers, service providers, and investors alike, this book offers you sound advice from three well-known authorities in the tech security world. You'll learn detailed information on cloud computing security that-until now-has been sorely lacking. Review the current state of data security and storage in the cloud, including confidentiality, integrity, and availability Learn about the identity and access management (IAM) practice for authentication, authorization, and auditing of the users accessing cloud services Discover which security management frameworks and standards are relevant for the cloud Understand the privacy aspects you need to consider in the cloud, including how they compare with traditional computing models Learn the importance of audit and compliance functions within the cloud, and the various standards and frameworks to consider Examine security delivered as a service-a different facet of cloud security

The Phoenix Project

Author : Gene Kim,Kevin Behr,George Spafford
Publisher : IT Revolution
Page : 580 pages
File Size : 50,5 Mb
Release : 2018-02-06
Category : Business & Economics
ISBN : 9781942788300

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The Phoenix Project by Gene Kim,Kevin Behr,George Spafford Pdf

***Over a half-million sold! And available now, the Wall Street Journal Bestselling sequel The Unicorn Project*** “Every person involved in a failed IT project should be forced to read this book.”—TIM O'REILLY, Founder & CEO of O'Reilly Media “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”—JIM WHITEHURST, President and CEO, Red Hat, Inc. Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution. In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook. Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again. “This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions.”—JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook

Site Reliability Engineering

Author : Niall Richard Murphy,Betsy Beyer,Chris Jones,Jennifer Petoff
Publisher : "O'Reilly Media, Inc."
Page : 552 pages
File Size : 45,8 Mb
Release : 2016-03-23
Category : Electronic
ISBN : 9781491951170

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Site Reliability Engineering by Niall Richard Murphy,Betsy Beyer,Chris Jones,Jennifer Petoff Pdf

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Cloud Computing

Author : Venkata Josyula,Malcolm Orr,Greg Page
Publisher : Cisco Press
Page : 398 pages
File Size : 44,5 Mb
Release : 2012
Category : Computers
ISBN : 9781587204340

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Cloud Computing by Venkata Josyula,Malcolm Orr,Greg Page Pdf

The complete guide to provisioning and managing cloud-based Infrastructure as a Service (IaaS) data center solutions Cloud computing will revolutionize the way IT resources are deployed, configured, and managed for years to come. Service providers and customers each stand to realize tremendous value from this paradigm shift--if they can take advantage of it. Cloud Computing brings together the realistic, start-to-finish guidance they need to plan, implement, and manage cloud solution architectures for tomorrow's virtualized data centers. It introduces cloud "newcomers" to essential concepts, and offers experienced operations professionals detailed guidance on delivering Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). This book's replicable solutions and fully-tested best practices will help enterprises, service providers, consultants, and Cisco partners meet the challenge of provisioning end-to-end cloud infrastructures. Drawing on extensive experience working with leading cloud vendors and integrators, the authors present detailed operations workflow examples, proven techniques for operating cloud-based network, compute, and storage infrastructure; a comprehensive management reference architecture; and a complete case study demonstrating rapid, lower-cost solutions design. Cloud Computing will be an indispensable resource for all network/IT professionals and managers involved with planning, implementing, or managing the next generation of cloud computing services. Venkata (Josh) Josyula, Ph.D., CCIE(R) No. 13518 is a Distinguished Services Engineer in Cisco Services Technology Group (CSTG) and advises Cisco customers on OSS/BSS architecture and solutions. Malcolm Orr, Solutions Architect for Cisco's Services Technology Solutions, advises telecoms and enterprise clients on architecting, building, and operating OSS/BSS and cloud management stacks. He is Cisco's lead architect for several Tier 1 public cloud projects. Greg Page has spent the last eleven years with Cisco in technical consulting roles relating to data center architecture/technology and service provider security. He is now exclusively focused on developing cloud/IaaS solutions with service providers and systems integrator partners. - Review the key concepts needed to successfully deploy clouds and cloud-based services - Transition common enterprise design patterns and use cases to the cloud - Master architectural principles and infrastructure designs for "real-time" managed IT services - Understand the Cisco approach to cloud-related technologies, systems, and services - Develop a cloud management architecture using ITIL, TMF, and ITU-TMN standards - Implement best practices for cloud service provisioning, activation, and management - Automate cloud infrastructure to simplify service delivery, monitoring, and assurance - Choose and implement the right billing/chargeback approaches for your business - Design and build IaaS services, from start to finish - Manage the unique capacity challenges associated with sporadic, real-time demand - Provide a consistent and optimal cloud user experience This book is part of the Networking Technology Series from Cisco Press(R), which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers. Category: Cloud Computing Covers: Virtualized Data Centers