Key Performance Indicators For Dummies

Author : Bernard Marr
Publisher : John Wiley & Sons
Page : 320 pages
File Size : 45,8 Mb
Release : 2015-01-22
Category : Business & Economics
ISBN : 9781118913246

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Key Performance Indicators For Dummies by Bernard Marr Pdf

A complete guide to using KPIs to drive organisationalperformance Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations. This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including financial performance, operational and internalprocesses, sales and marketing, customer satisfaction and more.Good KPIs should be unique to every business, as every business hasdifferent objectives. To meet this need, the book provides toolsand templates that leaders can use to develop unique KPIs that bestsuit their particular organisation or industry. Learn to design KPIs that are unique to your business and fitclosely to your strategic objectives Determine which KPI questions you should be asking to achievethe right insights for your business Learn the specific KPIs that are appropriate for differentbusiness circumstances Turn KPIs into deep insights by mastering related reporting andcommunications practices KPIs are a crucial part of every manager's toolkit, and areessential for helping to monitor the execution of businessstrategies and measure results. Key Performance Indicators ForDummies moves beyond a basic discussion of what KPIs are, andwhy they are needed to provide a complete guide for learning todesign and use specific KPIs to drive organisationalperformance.

Author : Bernard Marr
Publisher : Pearson UK
Page : 385 pages
File Size : 55,6 Mb
Release : 2012-06-21
Category : Business & Economics
ISBN : 9780273750376

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Key Performance Indicators (KPI) by Bernard Marr Pdf

Author : David Parmenter
Publisher : John Wiley & Sons
Page : 260 pages
File Size : 54,7 Mb
Release : 2011-01-11
Category : Business & Economics
ISBN : 9781118044919

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Key Performance Indicators by David Parmenter Pdf

Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.

Author : John Doerr
Publisher : Penguin
Page : 322 pages
File Size : 51,9 Mb
Release : 2018-04-24
Category : Business & Economics
ISBN : 9780525536239

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Measure What Matters by John Doerr Pdf

#1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic.

Author : RACHAD. BAROUDI
Publisher : Createspace Independent Publishing Platform
Page : 0 pages
File Size : 47,5 Mb
Release : 2016-10-28
Category : Electronic
ISBN : 1539457621

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KPI Mega Library by RACHAD. BAROUDI Pdf

The purpose of this guide book is to give the reader a quick and effective access to the most appropriate Key Performance Indicator (KPI). The 36,000 KPIs are categorized in a logical and alphabetical order. Many organizations are spending a lot of funds on building their strategic planning and performance management capabilities. One of the current challenges is the difficulty to know what KPIs are used in similar situations. This book main objective is to acquaint the reader with available KPIs measuring performance of a specific industry, sector, international topic, and functional area. The book is divided into three sections:1) Organization Section: 32 Industries | 385 Functions | 11,000 KPIs2) Government Section: 32 Sectors | 457 Functions | 12,000 KPIs3) International Section: 24 Topics | 39 Sources | 13,000 KPIsREVIEWS: "It's very interesting book. Let me also use this opportunity to congratulate you on it" Augustine Botwe, M&E Consultant - Sweden "Thank you for this book. As an OD and performance consultant, it will be great to have a reference like this to help assist clients and not reinvent the wheel. Congratulations on making this happen with admiration" Sheri Chaney Jones - Ohio, USA"Fabulous book! I bought it for my company. Good work!" Elizabeth Amini, CEO, Strategist - LA, USA"Congratulations for this tremendous work you have done with this book!" Roxana Goldstein, Monitoring Consultant - Argentina "This looks like a very important reference for me in my BSC consulting practice." Edy Chakra, Partner, ADDIMA Consulting - UK"Congratulations for your book, it is very comprehensive!" Rafael Lemaitre - Manager at Palladium Group - Spain"Many thanks for sharing this valuable information. I will use as reference in my work." Edi Indriyotomo - Senior IT Mgr. - Indonesia"I am reading my copy of your great book "KPI Mega Library" which I bought from Amazon. Thank you, great effort!" Basel A - Kuwait"It's a great idea, for folks who don't have a clue where to start. If you're a strategy consultant who shapes strategies for your clients, you need a tailored set of performance metrics" Shelley Somerville, Social Change Strategist - LA, USA"A very comprehensive list of KPIs across a number of functions, industries, etc. As an organizational consultant, I could use this resource as a jumping off point to discuss KPIs with a client based on their particular needs. This book could be a great tool to pick and choose the correct KPIs based on a number of criteria" Anthony Bussard - Dynamic, Innovative HR Effectiveness Consultant - Boston

Author : Eric T. Peterson
Publisher : Bookrenter
Page : 256 pages
File Size : 46,8 Mb
Release : 2004
Category : Business & Economics
ISBN : 0974358428

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Web Analytics Demystified by Eric T. Peterson Pdf

Author : Bernie Smith
Publisher : Unknown
Page : 194 pages
File Size : 43,9 Mb
Release : 2013-11
Category : Organizational effectiveness
ISBN : 1910047007

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Kpi Checklists by Bernie Smith Pdf

KPI Checklists is for people who have the task of creating new KPIs for their organisation, have been asked to improve or enhance existing KPIs or need help implementing a measurement system. Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organisation.

Author : Bernard Marr
Publisher : Pearson UK
Page : 134 pages
File Size : 51,6 Mb
Release : 2014-09-24
Category : Self-Help
ISBN : 9781292016504

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25 Need-To-Know Key Performance Indicators by Bernard Marr Pdf

The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. Includes 10 handy do's and don'ts of using KPIs Want to measure the performance of your people and your business? Need a quick overview of the most useful KPIs and how to use them? Only want what you need to know, rather than reams of theory? With the critical Key Performance Indicators required to understand your employees, financials and customers, this book tells you what you need to know, fast.

Author : Hans-Ulrich Krause,Dayanand Arora
Publisher : Walter de Gruyter GmbH & Co KG
Page : 386 pages
File Size : 53,9 Mb
Release : 2019-11-18
Category : Business & Economics
ISBN : 9783110598094

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Key Performance Indicators for Sustainable Management by Hans-Ulrich Krause,Dayanand Arora Pdf

Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource/innovation perspectives. The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity. The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments.

Author : Leo Appleton
Publisher : Chandos Publishing
Page : 164 pages
File Size : 49,6 Mb
Release : 2017-07-27
Category : Language Arts & Disciplines
ISBN : 9780081002551

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Libraries and Key Performance Indicators by Leo Appleton Pdf

Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)

Author : Allam Ahmed,George Siantonas,Nicholas Siantonas
Publisher : Routledge
Page : 132 pages
File Size : 50,6 Mb
Release : 2017-10-19
Category : Business & Economics
ISBN : 9781351280020

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The 13 Key Performance Indicators for Highly Effective Teams by Allam Ahmed,George Siantonas,Nicholas Siantonas Pdf

An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or "team health" indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK. It contributes to the understanding of the nature and functioning of team cohesiveness by describing teamwork as a multi-component variable and identifying the factors that impact on teams and the implications of teamwork for organisations.The book sets out to aid organisations by introducing a Team Performance Diagnostic (TPD) tool. The TPD enables organisations to gain an accurate and detailed insight into the real-time performance of their teams, helps team managers to understand the underlying 'people' issues within the team and how to reach higher levels of team performance quickly. The TPD has been widely used in major multinationals and the UK public sector to pinpoint hard-to-find opportunities to achieve rapid improvements.The research suggests that the use of TPD contributes to more free-flowing feedback both within the team and in the organisation as a whole, and that successful teams are indicative of a healthy organisational culture.This book is an essential guide for senior managers and policy-makers dealing with team effectiveness, and will be highly useful for students of business and management.

Author : Jeff Smith
Publisher : Unknown
Page : 225 pages
File Size : 49,5 Mb
Release : 2001-01-01
Category : Motor industry
ISBN : 0954025903

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The K.P.I. Book by Jeff Smith Pdf

Author : Paul R. Niven,Ben Lamorte
Publisher : John Wiley & Sons
Page : 229 pages
File Size : 45,5 Mb
Release : 2016-09-06
Category : Business & Economics
ISBN : 9781119252399

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Objectives and Key Results by Paul R. Niven,Ben Lamorte Pdf

Everything you need to implement Objectives and Key Results (OKRs) effectively Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical thinking framework designed to help organizations create value through focus, alignment, and better communication. Written by two leading OKRs consultants and researchers, this book provides a one-stop resource for organizations looking to quantify qualitative goals and ensure each team focuses their efforts to make measureable progress on their most important goals. You’ll learn how OKRs came to be and how leading companies use them every day to help teams and employees stretch their thinking about what’s possible, build their goal-setting muscles and achieve results that reflect their full potential. From the basic framework to a detailed dissection of best practices, this informative guide walks you through real-world implementations to help you get the most out of OKRs. OKRs help employees work together, focus effort, and drive the organization forward. Key results are used to define what it means to achieve broad, qualitative goals, and imperatives like “do it better” are transformed into clear, measureable markers. From the framework’s inception in the 1980s to its popularity in today’s hyper-competitive environment, OKRs make work more engaging and feature frequent feedback cycles that enable workers to see the progress they make at work each and every day. This book shows you everything you need to know to implement OKRs effectively. Understand the basics of OKRs and their day-to-day use Learn how to gain the executive support critical to a successful implementation Maintain an effective program with key assessment tips Tailor the OKRs framework to your organization’s needs Objectives and Key Results is your key resource for designing, planning, implementing, and maintaining your OKRs program for sustainable company-wide success.

Author : Richard Crayne
Publisher : Independently Published
Page : 94 pages
File Size : 47,8 Mb
Release : 2018-12-30
Category : Business & Economics
ISBN : 1792871937

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Engineering Excellence by Richard Crayne Pdf

Product development programs may take years to complete and consume lots of resources. We argue about the time and resources required. Global programs take even more. We want programs to be more efficient and effective, but struggle with how to measure performance and make improvements with results that can be measured. Benchmarks are only stories without hard data. Engineering Excellence is a unique, comprehensive process for measuring and achieving benchmark performance in product development. It includes a unique and powerful method for measuring the output and productivity of engineering teams. Combined with other "True" Key Performance Indicators, this can be used to identify baselines, benchmarks, and gaps. Best practices are identified, shared and baked into Roadmaps for Gap Closure. Future program budgets are based on expected improvements. After noise is reduced in the system, rigorous resource management can be deployed within and across regions and product groups. This book explains the process in detail based on more than a decade of real-life application across 20 product groups in large corporations. It can be used for Engineering and cross-functional teams. Large global automotive suppliers are using it effectively: Adient; YanFeng Automotive Interiors; and Cooper Standard Automotive. Some non-automotive product groups in Johnson Controls International are using it also. This is a must-read for business leaders and engineering leaders seeking to improve the product development process. Leaders, continuous improvement practitioners, project estimators, project controllers, and others seeking more from their product development organization will benefit.

Author : Bryan P. Bergeron
Publisher : Taylor & Francis
Page : 387 pages
File Size : 55,8 Mb
Release : 2017-12-01
Category : Business & Economics
ISBN : 9781351591386

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Performance Management in Healthcare by Bryan P. Bergeron Pdf

Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It’s about behavior change, leadership, and vision. Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.