Knowledge Driven Service Innovation And Management It Strategies For Business Alignment And Value Creation

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Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation

Author : Chew, Eng K.
Publisher : IGI Global
Page : 620 pages
File Size : 45,7 Mb
Release : 2012-11-30
Category : Business & Economics
ISBN : 9781466625136

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Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation by Chew, Eng K. Pdf

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.

Trends in E-Business, E-Services, and E-Commerce: Impact of Technology on Goods, Services, and Business Transactions

Author : Lee, In
Publisher : IGI Global
Page : 347 pages
File Size : 48,8 Mb
Release : 2013-09-30
Category : Business & Economics
ISBN : 9781466645110

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Trends in E-Business, E-Services, and E-Commerce: Impact of Technology on Goods, Services, and Business Transactions by Lee, In Pdf

"This book offers insights into issues, challenges, and solutions related to the successful application and management aspects of electronic business, providing a comprehensive framework for researchers and practitioners in understanding the growing demand of e-business research"--Provided by publisher.

Driving Traffic and Customer Activity Through Affiliate Marketing

Author : Singh, Surabhi
Publisher : IGI Global
Page : 233 pages
File Size : 55,8 Mb
Release : 2017-06-16
Category : Business & Economics
ISBN : 9781522526575

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Driving Traffic and Customer Activity Through Affiliate Marketing by Singh, Surabhi Pdf

Technological developments have created new opportunities for contemporary businesses. Online stores can now utilize a specific branch of marketing in order to maximize the revenue of their business and increase website traffic. Driving Traffic and Customer Activity Through Affiliate Marketing is an essential reference publication highlighting the latest scholarly research on the method of increasing online business traffic and sales by external referrals. Featuring extensive coverage on a broad range of topics and perspectives such as networking, program management, and customer satisfaction, this book is ideally designed for academicians, practitioners, and students seeking current information on ways to increase customer activity.

Deep Learning Innovations and Their Convergence With Big Data

Author : Karthik, S.,Paul, Anand,Karthikeyan, N.
Publisher : IGI Global
Page : 265 pages
File Size : 41,5 Mb
Release : 2017-07-13
Category : Computers
ISBN : 9781522530169

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Deep Learning Innovations and Their Convergence With Big Data by Karthik, S.,Paul, Anand,Karthikeyan, N. Pdf

The expansion of digital data has transformed various sectors of business such as healthcare, industrial manufacturing, and transportation. A new way of solving business problems has emerged through the use of machine learning techniques in conjunction with big data analytics. Deep Learning Innovations and Their Convergence With Big Data is a pivotal reference for the latest scholarly research on upcoming trends in data analytics and potential technologies that will facilitate insight in various domains of science, industry, business, and consumer applications. Featuring extensive coverage on a broad range of topics and perspectives such as deep neural network, domain adaptation modeling, and threat detection, this book is ideally designed for researchers, professionals, and students seeking current research on the latest trends in the field of deep learning techniques in big data analytics.

Effects of IT on Enterprise Architecture, Governance, and Growth

Author : Cavalcanti, José Carlos
Publisher : IGI Global
Page : 307 pages
File Size : 42,9 Mb
Release : 2014-09-30
Category : Computers
ISBN : 9781466664708

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Effects of IT on Enterprise Architecture, Governance, and Growth by Cavalcanti, José Carlos Pdf

As technology continues to evolve in organizations, it is vital to understand the impact that these advances will have on different aspects of the business environment as well as the opportunity for further improvement. Effects of IT on Enterprise Architecture, Governance, and Growth explores the influence of emerging technology on different viewpoints associated with contemporary enterprise. Emphasizing an interdisciplinary approach to the comprehension of organizational structure and dynamics, this book is an inclusive reference source for enterprise analysts, business managers, and IT managers, as well as upper-level students interested in a new framework for understanding business enterprise in the new digital era.

Harnessing Human Capital Analytics for Competitive Advantage

Author : Yadav, Mohit,Kumar Trivedi, Shrawan,Kumar, Anil,Rangnekar, Santosh
Publisher : IGI Global
Page : 367 pages
File Size : 54,8 Mb
Release : 2018-03-09
Category : Business & Economics
ISBN : 9781522540397

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Harnessing Human Capital Analytics for Competitive Advantage by Yadav, Mohit,Kumar Trivedi, Shrawan,Kumar, Anil,Rangnekar, Santosh Pdf

The workforce is considered to be the lifeblood within many major corporations. The ability of management to effectively utilize the knowledge and skills of their workforce is essential in ensuring the success of their corporations. Harnessing Human Capital Analytics for Competitive Advantage is a critical scholarly publication that explores the influence that workforce knowledge and skills can have on the performance of corporations and how such skills can be used to promote the success of corporations. Featuring coverage on a wide range of topics including employee happiness, mind genomics, and e-commerce adoption, this book is geared toward managers, professionals, and practitioners seeking current research on the advantage of utilizing workforce knowledge and skills to promote corporate success.

Integrating Art and Creativity into Business Practice

Author : Schiuma, Giovanni,Lerro, Antonio
Publisher : IGI Global
Page : 260 pages
File Size : 43,7 Mb
Release : 2016-12-28
Category : Art
ISBN : 9781522520511

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Integrating Art and Creativity into Business Practice by Schiuma, Giovanni,Lerro, Antonio Pdf

Adaptability and sustainability are key factors in the success of any business in modern society. Developing unique and innovative processes in organizational environments provides room for new business opportunities. Integrating Art and Creativity into Business Practice is a key reference source for the latest scholarly research on the tools, techniques, and methods pivotal to the management of arts and creativity-based assets in contemporary organizations. Highlighting relevant perspectives across a myriad of topics, such as organizational culture, value creation, and crowdsourcing, this book is ideally designed for managers, professionals, academics, practitioners, and graduate students interested in emerging processes for entrepreneurship and business performance.

Digital Tools for Computer Music Production and Distribution

Author : Politis, Dionysios,Tsalighopoulos, Miltiadis,Iglezakis, Ioannis
Publisher : IGI Global
Page : 291 pages
File Size : 41,7 Mb
Release : 2016-06-27
Category : Music
ISBN : 9781522502654

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Digital Tools for Computer Music Production and Distribution by Politis, Dionysios,Tsalighopoulos, Miltiadis,Iglezakis, Ioannis Pdf

It is clear that the digital age has fully embraced music production, distribution, and transcendence for a vivid audience that demands more music both in quantity and versatility. However, the evolving world of digital music production faces a calamity of tremendous proportions: the asymmetrically increasing online piracy that devastates radio stations, media channels, producers, composers, and artists, severely threatening the music industry. Digital Tools for Computer Music Production and Distribution presents research-based perspectives and solutions for integrating computational methods for music production, distribution, and access around the world, in addition to challenges facing the music industry in an age of digital access, content sharing, and crime. Highlighting the changing scope of the music industry and the role of the digital age in such transformations, this publication is an essential resource for computer programmers, sound engineers, language and speech experts, legal experts specializing in music piracy and rights management, researchers, and graduate-level students across disciplines.

Strategic Utilization of Information Systems in Small Business

Author : Hunter, M. Gordon
Publisher : IGI Global
Page : 306 pages
File Size : 44,5 Mb
Release : 2015-05-31
Category : Business & Economics
ISBN : 9781466687097

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Strategic Utilization of Information Systems in Small Business by Hunter, M. Gordon Pdf

The small business is an often underestimated asset of both the modern economy and the commercial workforce. Those employed by small businesses make up a large percentage of both the U.S. and Canadian populations, and with the internet and other technologies connecting us like never before, the opportunity is present for even the smallest company to reach a global scale. Strategic Utilization of Information Systems in Small Business explores the possibilities not just in expanding a business, but in assisting a business in meeting its full potential, no matter its size. Including a variety of perspectives on what it means to be a small business and how to bring that business to maturity, this book is an essential reference source for small business owners, managers, and employees, as well as students, researchers, and aspiring entrepreneurs. This publication features chapters on the different aspects of management processes, e-commerce, and e-businesses, including the characteristics of a smart entrepreneur, success vs. failure, longevity, technology adoption, the types of different information systems and how to implement them, data and decision making, theories for investigating small businesses, business strategy, and competitive advantage.

The Handbook of Service Innovation

Author : Renu Agarwal,Willem Selen,Göran Roos,Roy Green
Publisher : Springer
Page : 842 pages
File Size : 54,8 Mb
Release : 2015-04-08
Category : Technology & Engineering
ISBN : 9781447165903

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The Handbook of Service Innovation by Renu Agarwal,Willem Selen,Göran Roos,Roy Green Pdf

Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.

Implementing Effective IT Governance and IT Management

Author : Gad J. Selig
Publisher : Van Haren
Page : 128 pages
File Size : 42,5 Mb
Release : 2015-02-01
Category : Education
ISBN : 9789401805728

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Implementing Effective IT Governance and IT Management by Gad J. Selig Pdf

This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations.Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies.Each of the chapters also covers one or more of the following action oriented topics: - the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.; - the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.

Implementing Effective It Governance and It Management

Author : Van Haren Publishing
Publisher : Van Haren
Page : 446 pages
File Size : 51,6 Mb
Release : 2015-02
Category : Computers
ISBN : 9789401800082

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Implementing Effective It Governance and It Management by Van Haren Publishing Pdf

In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organizations IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach

Offshoring of white-collar services

Author : Artur Klimek
Publisher : Walter de Gruyter GmbH & Co KG
Page : 191 pages
File Size : 51,6 Mb
Release : 2020-08-24
Category : Business & Economics
ISBN : 9783110690699

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Offshoring of white-collar services by Artur Klimek Pdf

This is one of the few books on the market dealing with offshoring of professional services, a dynamic phenomenon of high relevance in the global economy. The market for offshore services is worth more than 1 trillion dollars annually and employs millions of people. Global offshoring of services has been recently undergoing a profound transformation due to automation and robotisation of tasks. It can be associated with the increased codifi cation of knowledge, commoditisation of services and advancement in technology. The global perspective has been supplemented by a detailed analysis of offshoring in Central and Eastern Europe. It witnesses a dynamic growth of foreign direct investment (FDI) in professional services, resulting in capital and knowledge transfers. This books is a result of a holistic approach and an interdisciplinary research. It is enriched with conclusions from meetings with representatives of: authorities responsible for attracting FDI; associations of offshoring fi rms; and enterprises operating in professional services. It was also a result of numerous discussions with scholars during academic conferences and research seminars.

Cases on Sustainable Human Resources Management in the Middle East and Asia

Author : Jones, Stephanie
Publisher : IGI Global
Page : 374 pages
File Size : 40,6 Mb
Release : 2015-02-28
Category : Business & Economics
ISBN : 9781466681682

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Cases on Sustainable Human Resources Management in the Middle East and Asia by Jones, Stephanie Pdf

In today’s diverse workforce, managers and administrators are challenged with maintaining an equal and harmonious work environment. Despite the efforts of companies and organizations, training and maintaining employees of diverse cultural backgrounds in one setting continues to present challenges. Cases on Sustainable Human Resources Management in the Middle East and Asia presents a collection of teaching cases intended to examine the experience of modern executives implementing sustainable human resources practices in diverse corporations. Through highlighting practical examples of implementation in real-world settings, this book is an essential reference source for professionals and researchers working in the field of Human Resources Management interested in proven practices and effective strategies for managing diverse work environments, especially across Asia and the Middle East.

Applying Innovation

Author : David O'Sullivan,Lawrence Dooley
Publisher : SAGE Publications
Page : 424 pages
File Size : 52,7 Mb
Release : 2008-06-23
Category : Business & Economics
ISBN : 9781452285818

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Applying Innovation by David O'Sullivan,Lawrence Dooley Pdf

A step-by-step approach to applying high-impact innovation principles in any organization Innovation is an important force in creating and sustaining organizational growth. Effective innovation can mean the difference between leading with a particular product, process, or service—and simply following the pack. Innovation transforms mediocre companies into world leaders and ordinary organizations into stimulating environments for employees. Applying Innovation combines the key ingredients from areas including innovation management, strategic planning, performance measurement, creativity, project portfolio management, performance appraisal, knowledge management, and teams to offer an easily applied recipe for enterprise growth. Authors David O'Sullivan and Lawrence Dooley map out the main concepts of the innovation process into a clear, understandable framework—the innovation funnel. Unlike other texts for this course, Applying Innovation goes beyond methodologies and checklists to offer an invaluable step-by-step approach to actually applying high-impact innovation in any organization using a knowledge management systems, whether for a boutique firm or one comprised of thousands of individuals. Key Features: Adopts a practical approach to overseeing innovation that focuses on useful tools and techniques rather than on theory and methodologies Offers student activities within the text for immediate application of key concepts, reinforcing retention and comprehension Teaches students to build and apply effective innovation management systems for any organization successfully, regardless of the firm's size or structure Intended Audience: Applying Innovation is designed for undergraduate and graduate courses such as Innovation Management, Project Management, Strategic Planning, and Performance Management in fields of business, science, and engineering. This book appeals to instructors who want to reduce the "chalk and talk" and increase the hands-on practicality of their courses in innovation management.