Leadership Basics For Frontline Managers

Author : Bill Templeman
Publisher : CRC Press
Page : 154 pages
File Size : 53,9 Mb
Release : 2014-03-05
Category : Business & Economics
ISBN : 9781482219951

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Leadership Basics for Frontline Managers by Bill Templeman Pdf

Training for frontline managers and supervisors is being ignored as a business improvement tactic at the worst possible time. As management jobs become increasingly complex, we continue to be inundated with the latest methods for improving job performance, along with less time to sort through all this information. Focused on interpersonal management skills, Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication explains what it takes to improve how you communicate and relate to your employees, customers, and bosses. It presents 25 chapters grouped into four categories: Personal Effectiveness, Leadership, Communication, and Your Career. After reading this book, you will better understand: How to deal with information overload The best ways to manage during tough times How to handle difficult co-workers How to run more effective meetings The basics of giving and receiving feedback How to manage your career more effectively Each chapter dissects a different management skill and concludes with a list of bullet points to help you take action immediately. By illustrating key concepts with scenarios drawn from a range of work situations, this book is an ideal reference for: Anyone new to a management position Experienced managers who want to sharpen their leadership skills Managers who find themselves managing a diverse group of employees Because the chapters were written to stand on their own, this book supplies guidance you can easily read in short chunks, a few minutes at a time. While the book draws on contemporary management theory, the bulk of the writing stems from the author's real-world experience as a facilitator, trainer, writer, coach, and program designer in both the private and public sectors.

Author : Bill Templeman
Publisher : Unknown
Page : 152 pages
File Size : 48,9 Mb
Release : 2019-10-02
Category : Electronic
ISBN : 1138438200

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Leadership Basics for Frontline Managers by Bill Templeman Pdf

"This book explains how to manage and work with people more effectively. Focused on interpersonal management skills, it is organized into three categories: Personal Effectiveness, Leadership, and Communication. Each chapter has been written to stand on its own and can easily be read in short time periods. Each article concludes with a list of bullet points for taking action. This book is ideal for frontline managers, new managers, and experienced managers who want to refresh their leadership skills or who are now in a position of managing a diverse group of employees"--

Author : Ronald R. Sims
Publisher : IAP
Page : 437 pages
File Size : 49,5 Mb
Release : 2021-01-01
Category : Business & Economics
ISBN : 9781648023651

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Succeeding as a Frontline Manager in Today’s Organizations by Ronald R. Sims Pdf

Succeeding as a Frontline Manager in Today’s Organizations, highlights the fact that as the world of work continues to change in response to a variety of trends, issues and opportunities, manages on the frontline will still be expected to see that their organizations operate both effectively and efficiently to not only survive but to thrive. To do this, frontline managers (FLMs) must continue to learn and develop their skills to get the organization’s work done through its people. This book examines both the traditional and contemporary skills todays frontline managers must have at a minimum and those they must successfully learn to implement to fulfill their critical roles and responsibilities. The book argues that FLMs will continue to play a critical role in helping their organizations pursue and achieve their strategic, tactical and operational goas efficiently and effectively. By focusing on the skills a good FLM needs, this book offers specificity on what the FLM and their organizations must do to increase the potential for the success of FLMs in having a positive influence on the organization overall by focusing both on results and the well-being of employees. The book examines not only looks at the essentials of effective management but discusses the importance of how one becomes and makes a smooth transition to the role of a FLM. In addition, the book examines the essential elements of management—planning, organizing, controlling, and leading—while also offering an in-depth look at the important role FLMs can and should play as it relates to ethics, building and leading effective teams, and safety and health. Each chapter offers insights into what FLMs can do to be effective in their work, particularly for those FLMs who want to continue to develop themselves as they play the different roles and exercise different skills in doing their jobs. In the end, this book is written for, those who are interested in increasing their understanding of the FLMs role, responsibilities and skills needed to be effective while also getting those who work for them to accomplish their work effectively, efficiently and productively on their own or as a member of a group or team.

Author : Bill Templeman
Publisher : CRC Press
Page : 146 pages
File Size : 40,9 Mb
Release : 2014-03-05
Category : Business & Economics
ISBN : 9781482219968

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Leadership Basics for Frontline Managers by Bill Templeman Pdf

This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.

Author : Ern Prentice
Publisher : Mirabel Publishing
Page : 292 pages
File Size : 47,8 Mb
Release : 2017-12-30
Category : Electronic
ISBN : 1925716325

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The Frontline Leader by Ern Prentice Pdf

Author : Andrea Anthony
Publisher : CreateSpace
Page : 314 pages
File Size : 51,6 Mb
Release : 2015-07-13
Category : Electronic
ISBN : 1514358158

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Frontline Leadership Basics Facilitators Guide by Andrea Anthony Pdf

This fun facilitators workbook is full of information and graphics that are designed to open dialog in frontline leaders meetings where sharing examples from your organization will build understanding. This book includes 12 months of access to online presentations to the 50 topics inside the workbook. Our goal is to provide affordable leadership training to support the development of employees and frontline leaders. We serve manufacturing, distribution, transportation, retail and other small to medium sized businesses. Also available is the Frontline Leadership Workbook. Visit us today at Leadershipti.com

Author : Robert N. Lussier,Christopher F. Achua
Publisher : SAGE Publications
Page : 678 pages
File Size : 43,6 Mb
Release : 2022-02-15
Category : Business & Economics
ISBN : 9781071856857

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Leadership by Robert N. Lussier,Christopher F. Achua Pdf

Leadership: Theory, Application, and Skill Development offers an applied introduction to leadership theories and concepts. Bestselling authors Robert N. Lussier and Christopher F. Achua use current, real-world examples and step-by-step behavioral models to help prepare readers for a wide range of leadership situations and challenges. The Seventh Edition equips students with the leadership skills they need to thrive in today′s business world with 23 new cases profiling a diverse group of leaders as well as new coverage of crisis leadership, servant leadership, social impact, and high-performing organizations. This title is accompanied by a complete teaching and learning package.

Author : Linda A. Hill
Publisher : Harvard Business Press
Page : 325 pages
File Size : 47,9 Mb
Release : 2019-02-26
Category : Business & Economics
ISBN : 9781633696976

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Becoming a Manager by Linda A. Hill Pdf

Making the leap to management and leadership In your career, or anyone's, there is one transition that stands out as the most crucial--going from individual contributor to competent manager. New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. In this timeless, indispensable book, Harvard Business School professor and leadership guru Linda Hill traces the experiences of nineteen new managers over the course of their first year in the role. She reveals the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. We hear the new managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective cross-functional work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of leadership. Hill vividly shows that becoming a manager is a profound psychological adjustment--a true transformation--as well as a continuous process of learning from experience. Becoming a Manager, a veritable treasury of essential leadership wisdom, is a book you will turn to again and again no matter where you are on your career journey.

Author : Llandis Barratt-Pugh,Geoffrey N. Soutar
Publisher : Unknown
Page : 130 pages
File Size : 40,5 Mb
Release : 2002
Category : Employees
ISBN : 1740960645

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Paradise Nearly Gained by Llandis Barratt-Pugh,Geoffrey N. Soutar Pdf

Author : Chris Van Gorder
Publisher : John Wiley & Sons
Page : 214 pages
File Size : 41,6 Mb
Release : 2014-10-20
Category : Business & Economics
ISBN : 9781118933343

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The Front-Line Leader by Chris Van Gorder Pdf

Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story? In The Front-Line Leader, Chris Van Gorder candidly shares his own incredible story, from police officer to CEO, and the leadership philosophy that drives all of his decisions and actions: people come first. Van Gorder began his unlikely career as a California police officer, which deeply instilled in him a sense of social responsibility, honesty, and public service. After being injured on the job and taking an early retirement, Van Gorder had to reinvent himself, taking a job as a hospital security director, a job that would change his life. Through hard work and determination, he rose to executive ranks, eventually becoming CEO of Scripps. But he never forgot his own roots and powerful work ethic, or the time when he was a security officer and a CEO would not make eye contact with him. Van Gorder leads from the front lines, making it a priority to know his employees and customers at every level. His values learned on the force—protecting the community, educating citizens, developing caring relationships, and ultimately doing the right thing—shape his approach to business. As much as companies talk about accountability, managers seldom understand what practical steps to take to achieve an ethic of service that makes accountability meaningful. The Front-Line Leader outlines specific tactics and steps anyone can use starting today to take responsibility, inspire others, and achieve breakout results for their organizations. Van Gorder reveals how a no-layoff philosophy led to higher accountability, how his own attention to seemingly minor details spurred larger change, and how his own high standards for himself and his team improved morale and productivity. From general strategy to the tiny, everyday steps leaders can take to create the kind of culture and accountability that translates into major competitive advantage, The Front-Line Leader charts a path to better leadership and a more engaged, higher-performing organization.

Author : Frances Hesselbein,Marshall Goldsmith
Publisher : John Wiley & Sons
Page : 336 pages
File Size : 54,5 Mb
Release : 2011-02-17
Category : Business & Economics
ISBN : 9781118047255

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The Leader of the Future 2 by Frances Hesselbein,Marshall Goldsmith Pdf

The Leader of the Future 2 follows in the footsteps of the international bestseller The Leader of the Future, which has been translated into twenty-eight languages, and is one of the most widely distributed edited collections on leadership to date. In twenty-seven inspiring and insightful essays, this book celebrates the wisdom of some of the most recognized thought leaders of our day who share their unique vision of leadership for the future. Returning Contributors: Ken Blanchard with Dennis Carey, Stephen Covey, Marshall Goldsmith, Charles Handy, Sally Helgesen, Rosabeth Moss Kanter, Jim Kouzes & Barry Posner, Richard Leider, Ed Schein, Peter Senge, and Dave Ulrich with Norm Smallwood. New Contributors: John Alexander, Darlyne Bailey, Howard Gardner with Lynn Barendsen, Usman Ghani, Ronald Heifetz, Joe Maciariello, Jan Masaoka, John Mroz, Brian O'Connell, Jeff Pfeffer, Ponchitta Pierce, Srikumar Rao, General Eric Shinseki, R. Roosevelt Thomas, Noel Tichy with Chris DeRose, and Tom Tierney. "Hesselbein and Marshall Goldsmith, one of the USA's top executive coaches, edited the collection The Leader of the Future 2. Its 27 eloquent essays provide a kind of hopeful, idealistic best-case scenario for future leaders of non-profits and businesses. This is not a cookie-cutter, how-to approach. The job of the essayists is to provide food for thought and goals. The high quality of writing here should inspire anyone who has aspirations for leadership." —Bruce Rosenstein, USA Today

Author : Noel M. Tichy,Warren G. Bennis
Publisher : Penguin
Page : 412 pages
File Size : 42,9 Mb
Release : 2007-11-08
Category : Business & Economics
ISBN : 9781101216545

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Judgment by Noel M. Tichy,Warren G. Bennis Pdf

“With good judgment, little else matters. Without it, nothing else matters.” Whether we’re talking about United States presidents, CEOs, Major League coaches, or wartime generals, leaders are remembered for their best and worst judgment calls. In the face of ambiguity, uncertainty, and conflicting demands, the quality of a leader’s judgment determines the fate of the entire organization. That’s why judgment is the essence of leadership. Yet despite its importance, judgment has always been a fairly murky concept. The leadership literature has been conspicuously quiet on what, exactly, defines it. Does judgment differ from common sense or gut instinct? Is it a product of luck? Of smarts? Or is there a process for making consistently good calls? Noel Tichy and Warren Bennis have each spent decades studying and teaching leadership and advising top CEOs such as Jack Welch and Howard Schultz. Now, in their first collaboration, they offer a powerful framework for making tough calls when the stakes are high and the right path is far from obvious. They show how to recognize the critical moment before a judgment call, when swift and decisive action is essential, and also how to execute a decision after the call. Tichy and Bennis bring their three-dimensional model to life with interviews with world-class leaders who have thrived or suffered because of their judgment calls. These stories include: • Jeff Immelt, CEO of General Electric, whose judgment to grow through research and development transformed GE into the world’s premier technology growth company. • Joel Klein, chancellor of the New York City Department of Education, who made tough calls about teachers, students, and parents while turning around a troubled school system. • Jim McNerney, CEO of Boeing, whose strategic judgment helped him reinvigorate his company and restore a culture of trust and respect. • The late general Wayne Downing, who found an unexpected opportunity in the midst of crisis when he led the Special Operations raid to capture Manuel Noriega. • A. G. Lafley, CEO of Procter & Gamble, who bet $57 billion to purchase Gillette and reinvent his company. • Brad Anderson, CEO of Best Buy, who made the call to commit totally to a customer-centric strategy and led his people to execute it. Whether you’re running a small department or a global corporation, Judgment will give you a framework for evaluating any situation, making the call, and correcting if necessary during the execution phase. It will show you how to handle the overlapping domains of people, strategy, and crisis management. And it will help you teach your entire team to make the right call more often. No organization can afford to neglect this crucial discipline—and no previous book has ever brought it into such clear focus.

Author : Stephen R. Covey
Publisher : Mango Media
Page : 238 pages
File Size : 48,7 Mb
Release : 2018-11-15
Category : Business & Economics
ISBN : 9781633539129

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Leadership Essentials by Stephen R. Covey Pdf

The Leadership Essentials is part of a three book series of books called the Guided 7 Habits. They are easy to read books that quickly and effectively offer supporting quotes and thinking that support and reinforce The 7 Habits Of Highly Effective People by Stephen R. Covey. The Leadership Essentials, you will discover a collection of writings that will teach you how to rise to new levels of self-vision. And to define what needs to happen today in order to realize your vision of the future.

Author : Nigel Benjamin
Publisher : Unknown
Page : 111 pages
File Size : 54,9 Mb
Release : 2002
Category : Management
ISBN : 1740098420

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Frontline Management Learning Guide by Nigel Benjamin Pdf

Author : Combined Team Services Pty Ltd,Jeanette Denham,John Williams,Rahbia Sultani
Publisher : Unknown
Page : 188 pages
File Size : 51,8 Mb
Release : 2014-07-25
Category : Electronic
ISBN : 0992573602

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TLIC Think Lead Influence Change by Combined Team Services Pty Ltd,Jeanette Denham,John Williams,Rahbia Sultani Pdf

Are you keen to move up, up and away?Do you wish to further your career? Above all, do you feel that you can do more for your organisation (and yourself), but are not quite sure how to tackle it? If you answered YES to any of those questions, then this resource is for you!It will provide you with a theoretical framework so that you can improve existing skills or learn new ones and become a team leader or frontline manager. You will learn or consolidate concepts necessary for leadership, such as the ability to think objectively based on knowledge and develop emotional intelligence to cope with a variety of factors, situations and employees encountered in the workplace. An organisation's well-being is built on continuous improvement so that it can grow. As such, the frontline manager must be able to display leadership in order to influence and change the culture of the workplace and the manner in which tasks are done. In your role, you will also be responsible to support team members in their own personal growth, resulting in an upward spiral of continuous improvement for the organisation. So....why not give TLIC(tm) a go and become an effective leader in your work place?