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Author : Michael J. Austin,Ralph Brody,Thomas Packard
Publisher : SAGE
Page : 304 pages
File Size : 44,9 Mb
Release : 2009
Category : Business & Economics
ISBN : 9781412941273
The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.
Author : Lawrence L. Martin
Publisher : SAGE
Page : 124 pages
File Size : 44,6 Mb
Release : 1993-09-10
Category : Business & Economics
ISBN : 0803949502
Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Author : Rino J. Patti
Publisher : SAGE
Page : 537 pages
File Size : 49,6 Mb
Release : 2008-10
Category : Political Science
ISBN : 9781412952910
Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.
Author : Peter M. Kettner
Publisher : Pearson
Page : 0 pages
File Size : 41,7 Mb
Release : 2013
Category : Human services
ISBN : 0205088155
An integrated model for management and administrative practice. Excellence in Human Service Organization Management, 2/e provides guidelines to insure internal consistency within Human Service Organizations. Integrated in management theory, the model presented in the text is adapted to human service organizations generally and social work issues specifically. The text first identifies problems in organizational functioning as well as proposes what managers need to do to put their organizations back on track toward excellence. Then it guides managers through a plan to bring employees on board and continuously nurture them so they identify their success with that of the organization. Standards for Excellence Series -- Designed to help students advance their knowledge, values, and skills, the Standards for Excellence Series assists students in associated CSHSE's National Standards to all levels of human service practice. Learning Goals Upon completing this book, readers will be able to: Identify problems in organizational functioning. Recognize what managers need to do to get organizations on the track for excellence. Understand what employees need to do to help the overall well-being of an organization.
Author : Rebecca Ann Proehl
Publisher : SAGE
Page : 292 pages
File Size : 49,9 Mb
Release : 2001-08-15
Category : Business & Economics
ISBN : 0761922504
Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external and internal challenges: The public demands better se rvices at more reasonable costs. Clientele is more diverse, more strat ified, and more vocal than ever. The organizations themselves must kee p up with rapid changes in technological innovation and labor-manageme nt relationships. Organizational Change: The Human Services Challenge looks at the context of organizational change, describes how individua ls and systems change, and pinpoints keys to successful change. Author Rebecca Proehl then presents a proven model of organizational change, built on lessons learned from both the public and private sectors, bu t tailored for human service organizations. Proehl also discusses in d epth labor union-management issues, the political strategies leaders m ust use to implement change, and how to build collaborative relationsh ips in human services.
Author : Ralph Brody,Murali Nair
Publisher : SAGE Publications
Page : 449 pages
File Size : 54,5 Mb
Release : 2013-11-21
Category : Social Science
ISBN : 9781483314976
Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.
Author : David Austin
Publisher : Columbia University Press
Page : 777 pages
File Size : 50,6 Mb
Release : 2002-11-18
Category : Social Science
ISBN : 9780231528429
Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.
Author : Marc L. Miringoff
Publisher : MacMillan Publishing Company
Page : 272 pages
File Size : 45,9 Mb
Release : 1980
Category : Business & Economics
ISBN : UOM:39015016154174
Abstract: A college teaching text and authoritative guide to organizational problem-solving offers a comprehensive and innovative approach to improving the management of a variety of programs (e.g., mental health, alcoholism, social services, etc.). Following an introductory chapter on the need for a proper perspective in human service management, the remaining 12 chapters are grouped under 2 principal themes: analyzing the organization to determine how well human services are developed; and managing the organization to effectively initiate and maintain improved services. The philosophical approach employs such management concepts as authority, professional expertise, decision-making, and goals for organizational analysis, and employs various management tools (e.g., program evaluation, budgeting, reporting system, staff development community relations) for improving services in human service organizations. (wz).
Author : Peter M. Kettner
Publisher : Addison-Wesley Longman
Page : 410 pages
File Size : 53,7 Mb
Release : 2002
Category : Business & Economics
ISBN : UOM:39015053035336
This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator.To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity.For people in Human Services Management and Social Work Administration/ Management.
Author : Judy Williams,Linette Hawkins,Christine Craik
Publisher : Routledge
Page : 213 pages
File Size : 40,6 Mb
Release : 2020-07-10
Category : Social Science
ISBN : 9781000246919
Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring work. However you can only help other people effectively if you understand your role clearly and know how to navigate the organisation in which you work. Professional Practice in Human Service Organisations examines what it means to be a professional in human service work, and how to develop excellence in professional practice. Making explicit what is often held as tacit knowledge in day to day practice, the authors explain the dynamics of human service organisations. They outline the challenges worker can face in caring for vulnerable people while at the same time fulfilling expectations of management and funding bodies. They explain the importance of understanding the complex networks of service delivery systems, including the role of information technology. They also examine how workers can maintain professional relations with clients, colleagues and other workers by developing skills in advocacy and in handling conflict, complaints and ethical dilemmas. Professional Practice in Human Service Organisations is essential reading for practitioners new to roles in social work, community work, youth work and related fields.
Author : David Bargal,Hillel Schmid
Publisher : Routledge
Page : 208 pages
File Size : 45,6 Mb
Release : 2012-11-12
Category : Business & Economics
ISBN : 9781136585012
Through change and development, human service organizations can promote the well-being of their clients more effectively. This important book describes and analyzes recent research on organizational change and development in the social and human services. It is particularly relevant in light of the significant changes in these organizations during the last decade and the lack of literature in the area. Organizational Change and Development in Human Service Organizations brings together the work of scholars who deal with social welfare administration and change in human services, combining research studies with theoretical approaches to change and development. It helps readers better understand the process of change and the role of the environment in creating change. Insightful chapters encourage practitioners, scholars, and students to plan change in organizations, utilize models of change and organizational development in real life, and evaluate change and its results and impacts. This much-needed book addresses a variety of topics, including: the uses of force field analysis in assessing prospects for organizational change planned change in voluntary and government social service agencies interorganizational coordination of services to children in state custody early stages in the creation of self-help organizations organization and community transformation organizational development in public social services strategic and structural change in human service organizations a developmental approach to program evaluation Many readers will find the information in Organizational Change and Development in Human Service Organizations to be extremely beneficial in their daily work. Covering the important issues, it gives readers a deeper insight into the processes of change and development so they can provide better services to their clients. This book is a vital resource for social workers, professionals in public administration, individuals involved in MSW programs, and students in the social sciences, including sociology and political science.
Author : Yeheskel Hasenfeld
Publisher : SAGE
Page : 1217 pages
File Size : 49,5 Mb
Release : 2010
Category : Business & Economics
ISBN : 9781412956932
This new edition looks at the many recent changes in the arena of Human Sevices Organizations.
Author : Yeheskel Hasenfeld
Publisher : Unknown
Page : 0 pages
File Size : 44,8 Mb
Release : 1974
Category : Social Science
ISBN : 0472089862
Author : Deborah Harley-McClaskey
Publisher : SAGE Publications
Page : 376 pages
File Size : 52,6 Mb
Release : 2015-12-24
Category : Social Science
ISBN : 9781483393124
Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
Author : Thomas Packard
Publisher : Oxford University Press
Page : 421 pages
File Size : 47,6 Mb
Release : 2021-05-21
Category : Political Science
ISBN : 9780197550014
Human service organizations (HSOs) are faced with challenges and opportunities ranging from improving effectiveness and efficiency to advancing diversity, equity, and inclusion. However, organizational change can be a difficult process and does not occur without a catalyst. Organizational Change for the Human Services presents an evidence-based conceptual framework for planning and implementing change within HSOs. This book outlines the process for organizational change from identifying a problem to following a strategy for success. Thomas Packard presents discussions on various methods such as team building, employee surveys, cultural change, organization redesign, and intrapraneurship. Case examples demonstrate how individuals can put theory into practice within their organizations. Written for current and future HSO leaders, this book delves into the tactics and change methods that will help guide individuals to enact change within their organizations. Packard has created an invaluable resource for HSO leaders who aspire to provide the best services and care for the clients and communities they serve.