Management Speak

Author : David Greatbatch,Timothy Clark
Publisher : Psychology Press
Page : 180 pages
File Size : 50,9 Mb
Release : 2005
Category : Business consultants
ISBN : 041530623X

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Management Speak by David Greatbatch,Timothy Clark Pdf

"Management gurus continue to exert tremendous influence over management thinking and strategy, not only through their published works, but more significantly via the international management lecture circuit. Research suggests that public performances are critical to their popularity and success, and that the "best" gurus are all highly skilled in persuasive communication techniques. This book examines techniques, both verbal and non-verbal, used by gurus to communicate their messages and identifies several additional techniques which enhance the gurus' reputations as highly effective orators. It focuses on video recordings of public lectures given by Tom Peters, Rosabeth Moss Kanter, Kenneth Blanchard, Daniel Goleman, Gary Hamil, Charles Handy and Peter Senge who are all renowned for their public performances and the impact they have had on organizational life. Challenging and original, this text provides a unique insight into the management guru industry and the persuasive skills of some its leading proponents." -- Jacket.

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 51,6 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Author : André Spicer
Publisher : Routledge
Page : 212 pages
File Size : 46,7 Mb
Release : 2017-09-11
Category : Business & Economics
ISBN : 9781317433286

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Business Bullshit by André Spicer Pdf

Our organizations are flooded with empty talk. We are constantly "going forward" to lands of "deliverables", stopping off on the "journey" to "drill down" into "best practice". Being an expert at using management speak has become more important in corporate life than delivering long lasting results. The upshot is that meaningless corporate jargon is killing our organizations. In this book, management scholar the author argues we need to call this empty talk what it is: bullshit. The book looks at how organizations have become vast machines for manufacturing, distributing and consuming bullshit. It follows how the meaningless language of management has spread through schools, NGOs, politics and the media. Business Bullshit shows you how to spot business bullshit, considers why it is so popular, and outlines the impact it has on organizations and the people who work there. It also outlines what we can do to minimise bullshit at work. The author makes a case for why organizations need to avoid empty talk and reconnect with core activities.

Author : Tim Phillips
Publisher : Kogan Page Publishers
Page : 184 pages
File Size : 45,6 Mb
Release : 2011-09-03
Category : Business & Economics
ISBN : 9780749463656

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Talk Normal by Tim Phillips Pdf

Tim Phillips has been a journalist for 20 years, and during that time he has been slowly driven crazy by bad spokespeople: the jargon, the evasiveness, the inability to make a point or to answer a direct question. Now that every company has a small army dedicated to communications, the problem seems to be getting worse. That's why we should stop thinking about spin and management, and start concentrating on talking like human beings. Is this possible? Talk Normal is an attempt to find out. Based on the author's blog, www.talknormal.co.uk it's full of excruciating examples of corporate jargon, and it will help you to steer a path to better communication, whilst coping with the worst excesses of management speak at work.

Author : M. Addleson
Publisher : Springer
Page : 369 pages
File Size : 43,6 Mb
Release : 2011-09-22
Category : Business & Economics
ISBN : 9780230343412

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Beyond Management by M. Addleson Pdf

Traditional management structures, systems,and tools, intended to make the first factories of the industrial ageefficient, are now obsolete. Applying them to knowledge-work has exactly the opposite effect, causing all kinds of breakdowns. This book explains why knowledge workers have to manage themselves and tells them how to do it.

Author : Bill Quirke
Publisher : Gower Publishing, Ltd.
Page : 384 pages
File Size : 52,8 Mb
Release : 2007-12
Category : Communication in management
ISBN : 0566087804

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Making the Connections by Bill Quirke Pdf

Bill Quirke demonstrates practically how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, and innovation, and to manage change more effectively. He describes the why, the what and the how of internal communication - why business needs better communication to achieve its objectives, what internal communication needs to deliver to add value, and how organizations need to manage their communication for best results.

Author : Fiona Talbot
Publisher : Kogan Page Publishers
Page : 160 pages
File Size : 49,7 Mb
Release : 2009-09-03
Category : Business & Economics
ISBN : 9780749458492

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Executive Writing Skills for Managers by Fiona Talbot Pdf

Executive Writing Skills for Managers deals with the English business writing you need at the top of your career. It focuses on writing English as a key business tool in international business which may have to be tailored for a multicultural readership. The invaluable guidance includes how to harmonize the English you and your teams use (for example, for performance evaluation, sales pitch etc) and introduces the notion of Word Power Skills 2.0 for unified writing that keeps everyone in the loop. The book is for anyone who has to excel in their English business writing and the guidance helps you understand how to write successfully for both a native or non-native English readership, avoiding the misunderstandings and other impediments to performance that can so easily arise.

Author : Peter Shefston
Publisher : Lulu.com
Page : 96 pages
File Size : 47,7 Mb
Release : 2024-06-29
Category : Electronic
ISBN : 9781326024819

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The A to Z of Business Grammar and Style by Peter Shefston Pdf

Author : Ralph Rowland Young
Publisher : Artech House
Page : 288 pages
File Size : 51,7 Mb
Release : 2004
Category : Computers
ISBN : 1580536182

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The Requirements Engineering Handbook by Ralph Rowland Young Pdf

Gathering customer requirements is a key activity for developing software that meets the customer's needs. A concise and practical overview of everything a requirement's analyst needs to know about establishing customer requirements, this first-of-its-kind book is the perfect desk guide for systems or software development work. The book enables professionals to identify the real customer requirements for their projects and control changes and additions to these requirements. This unique resource helps practitioners understand the importance of requirements, leverage effective requirements practices, and better utilize resources. The book also explains how to strengthen interpersonal relationships and communications which are major contributors to project effectiveness. Moreover, analysts find clear examples and checklists to help them implement best practices.

Author : Simon Maier
Publisher : A&C Black
Page : 157 pages
File Size : 41,7 Mb
Release : 2010-10-15
Category : Business & Economics
ISBN : 9781408134399

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Speak Like a President by Simon Maier Pdf

For some people, making presentations of any type can be a trial; others relish the opportunity to speak to others, but are they really inspiring and engaging their audience with what they say, rather than catering to their own ego? In this book, Simon Maier offers an essential guide to the power of rhetoric and oratory for executives, managers, consultants, sales professionals or anyone, in fact, who needs to get their message across powerfully and convincingly. Covering key issues such as: understanding what makes a great speaker; how to find your voice; how to choose the best speech style; and pitfalls to avoid, Speak Like a President will help you speak with passion, confidence and influence whatever your topic or audience.

Author : A. Furnham
Publisher : Springer
Page : 172 pages
File Size : 40,9 Mb
Release : 2004-02-02
Category : Business & Economics
ISBN : 9781403990037

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Management and Myths by A. Furnham Pdf

This book takes a very critical look at management fads and fashions and shows that many do not stand up to scrutiny. It is believed for example that coaching is successful. What is the evidence for this? Selection procedures at interviews result in the right candidate being selected. Again what is the evidence? The author shows that many fads and fashions in management are short lived and based upon flimsy evidence, yet enjoy a period of support. His book will be an important tool for managers who want to understand the substance and rigour or lack of it associated with modern management ideas and concepts.

Author : Barbara Lewis,Richard Varey
Publisher : Routledge
Page : 331 pages
File Size : 44,5 Mb
Release : 2000-08-24
Category : Business & Economics
ISBN : 9781134613939

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Internal Marketing: Directions for Management by Barbara Lewis,Richard Varey Pdf

Bringing together contributions from leading writers in the field of service marketing and management, this book represents a much-needed source of current research and conceptual development in internal marketing. Key themes and issues explored include:* the social model of marketing* the human resource management perspective* marketing and servic

Author : Lynne Murphy
Publisher : Penguin
Page : 368 pages
File Size : 55,8 Mb
Release : 2018-04-10
Category : Language Arts & Disciplines
ISBN : 9781524704889

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The Prodigal Tongue by Lynne Murphy Pdf

CHOSEN BY THE ECONOMIST AS A BEST BOOK OF THE YEAR An American linguist teaching in England explores the sibling rivalry between British and American English “English accents are the sexiest.” “Americans have ruined the English language.” Such claims about the English language are often repeated but rarely examined. Professor Lynne Murphy is on the linguistic front line. In The Prodigal Tongue she explores the fiction and reality of the special relationship between British and American English. By examining the causes and symptoms of American Verbal Inferiority Complex and its flipside, British Verbal Superiority Complex, Murphy unravels the prejudices, stereotypes and insecurities that shape our attitudes to our own language. With great humo(u)r and new insights, Lynne Murphy looks at the social, political and linguistic forces that have driven American and British English in different directions: how Americans got from centre to center, why British accents are growing away from American ones, and what different things we mean when we say estate, frown, or middle class. Is anyone winning this war of the words? Will Yanks and Brits ever really understand each other?

Author : John (Jack) E. West,Charles A. Cianfrani
Publisher : Quality Press
Page : 191 pages
File Size : 52,5 Mb
Release : 2005-02-01
Category : Business & Economics
ISBN : 9780873890748

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Unlocking the Power of Your QMS by John (Jack) E. West,Charles A. Cianfrani Pdf

Some organizations just get by. While they may realize some successes over time, they often aren’t traceable to the organization’s quality management system (QMS). Other organizations can trace performance improvements to their QMSs, and therefore are able to sustain and expand upon them. Working from the tenet that performance improvement is too important to be left to chance, the authors of Unlocking the Power of Your QMS have meticulously combed the most fundamental, globally accepted quality standards and criteria, and have culled 12 principles that can serve as a foundation for mature quality management systems. Next, through an assessment by top management, the mission, vision, and business model of the organization are determined and aligned with these 12 principles.West and Cianfrani make the case that “...there is nothing an organization can do that can have more benefit than the development and deployment of its principles.” This book not only convinces you, it provides you with the guidelines you need to dramatically improve performance in your organization.

Author : Thomas Diefenbach
Publisher : Routledge
Page : 486 pages
File Size : 45,6 Mb
Release : 2009-05-22
Category : Business & Economics
ISBN : 9781135227654

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Management and the Dominance of Managers by Thomas Diefenbach Pdf

Managers are powerful. The organizations of our time are in essence managerial organizations, even our societies are managerial societies. This book looks behind the portrait of management as value-free ‘technicality’ and challenges the image of managers as the selfless pursuer of an organization’s survival and development. It explains that individual interests and careers of managers are only part of a wider epochal and historic picture – the picture of managers as the new ruling class using and misusing organizations for their own personal and group interests while portraying their own roles and actions as ‘increasing the efficiency of organizations’ and ‘serving the public interest’. But why exactly are managers so powerful? Why and how do managers dominate our organizations? It will be argued that the prevailing understanding of management and managers is only at the surface about functional aspects. In its very core management has been, and is, all about the power and control, interests and ideology of managers--in short, the dominance of managers over other groups of people. In order to investigate and explain this dominance, a multi-dimensional ‘theory of social dominance of managers’, will be developed which reveals the personal and group interests behind such claims and is based in its core on three explanatory factors; power, interests, and ideology. These factors themselves will be analyzed as comprehensive, multi-dimensional and interdisciplinary concepts in order to address the complex nature of managers’ dominance appropriately.