Managing Conflicts

Author : David Liddle
Publisher : Kogan Page Publishers
Page : 321 pages
File Size : 45,7 Mb
Release : 2017-09-03
Category : Business & Economics
ISBN : 9780749480899

Get Book

Managing Conflict by David Liddle Pdf

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Author : Stacey Edmonson,Sandra Harris,Julie Combs
Publisher : Routledge
Page : 129 pages
File Size : 47,5 Mb
Release : 2013-10-31
Category : Education
ISBN : 9781317924203

Get Book

Managing Conflict by Stacey Edmonson,Sandra Harris,Julie Combs Pdf

This book offers 50 easy-to-read strategies for managing conflicts in your school involving students, parents, and teachers. Individually, these strategies provide specific insights into conflict resolution, reduction, and management. As a whole, the 50 strategies provide a comprehensive method to lead constructive change in your school. With quotes, examples, and reflection questions, this book offers ideas that help you lead with confidence.

Author : Robyn Jacobson,A. J. Rycroft
Publisher : Unknown
Page : 172 pages
File Size : 48,8 Mb
Release : 2007
Category : Conflict management
ISBN : 0433453745

Get Book

Managing Conflict in Schools by Robyn Jacobson,A. J. Rycroft Pdf

Author : Amy Gallo
Publisher : Harvard Business Review Press
Page : 224 pages
File Size : 51,7 Mb
Release : 2017-03-14
Category : Business & Economics
ISBN : 9781633692169

Get Book

HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo Pdf

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Author : Dr. Ken Birch
Publisher : Andrews UK Limited
Page : 98 pages
File Size : 46,9 Mb
Release : 2013-12-05
Category : Family & Relationships
ISBN : 9789966202345

Get Book

Managing Conflicts by Dr. Ken Birch Pdf

This book is a practical resource to help leaders manage, resolve cnflicts and reconcile the parties involved. Essential skills to accomplish this goal are embedded in discussion of major concepts and descriptions of real life situations.

Author : Bidisha Biswas
Publisher : Lexington Books
Page : 145 pages
File Size : 53,8 Mb
Release : 2014-02-14
Category : Political Science
ISBN : 9780739187555

Get Book

Managing Conflicts in India by Bidisha Biswas Pdf

Bidisha Biswas explores the question of how a democratic state chooses between policies of coercion and accommodation when dealing with political violence by addressing an important, yet under examined, topic—India’ approach to internal conflicts. In Managing Conflicts in India, Biswas selects three cases of conflict: the separatist campaign in Punjab during the 1980s; the protracted insurgency in Kashmir; and attacks on the Indian state by left-wing extremists, also known as Maoists and Naxalites, a campaign that has existed in different forms since the 1960s. Using archival research and fieldwork, Biswas shows that the Indian state has chosen a mix of tactics in dealing with these insurgencies. She argues that the government’s responses have often been dictated by immediate political concerns, rather than a strategic vision. While the integrity of the Indian state remains intact, its democratic quality and credibility have been seriously compromised. By focusing on the choices—and missteps—that the Indian government has made, Biswas sheds light not only on the insurgencies themselves, but also on the overall processes that impact effective conflict management.

Author : Mikio Oishi
Publisher : Springer Nature
Page : 220 pages
File Size : 44,6 Mb
Release : 2019-11-11
Category : Political Science
ISBN : 9789813295704

Get Book

Managing Conflicts in a Globalizing ASEAN by Mikio Oishi Pdf

This book investigates the patterns of conflict management in contemporary Southeast Asia. The region has long been characterized by the twin process of state-formation and nation-building, which has been responsible for most of the region’s intrastate and interstate conflicts. While this process is still ongoing, regional conflicts and their management are increasingly affected by globalisation, which not only serves as a new source of, or exacerbating factor to, conflict, but also makes new instruments available for conflict management. Employing the concepts of incompatibility management and mediation regime, the book analyses the management of seven conflicts in the region: the Rohingya crisis and the Kachin conflict in Myanmar, the Khmer Krom conflict in Vietnam, the West Papua conflict in Indonesia, the political conflict in Thailand, the Mekong River conflicts involving five Southeast Asian countries and China and the transboundary haze problem emanating from Indonesia. The efforts to manage each of them are imagined as constituting a mediation regime, and its effectiveness is assessed in terms of good governance. Among the findings of the book is that the measures of manoeuvring around incompatibilities are employed predominantly in managing regional conflicts. In intrastate conflicts, which mostly involve ethnic minorities, the authorities first aim to eliminate, or impose its own position on, ethnic parties. When this strategy proves unsuccessful, they have no choice but manoeuvre around incompatibilities, which may eventually open up a space for mutual learning. In interstate conflicts, the manoeuvring around strategy works in a more straightforward manner, contributing to regional stability. However, the stability is achieved at the cost of local communities and the natural environment, which absorb the incompatibilities in conflict.

Author : 50MINUTES.COM,
Publisher : 50Minutes.com
Page : 34 pages
File Size : 44,9 Mb
Release : 2017-08-11
Category : Business & Economics
ISBN : 9782806269881

Get Book

Managing Conflicts at Work by 50MINUTES.COM, Pdf

Ready to take your business to the next level? Find out everything you need to know about conflict resolution in the workplace with this practical guide. Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation amicably, and disagreement can even lead to new ideas and innovation if it is channelled well. In 50 minutes you will be able to: • Develop your assertiveness and make sure that your needs are respected • Defuse tensions between colleagues before the situation deteriorates • Channel conflict constructively to generate new ideas and solutions to problems ABOUT 50MINUTES.COM | COACHING The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning.

Author : Anonim
Publisher : UN-HABITAT
Page : 68 pages
File Size : 54,8 Mb
Release : 2024-06-30
Category : Electronic
ISBN : 9789211316216

Get Book

Building Bridges through Managing Conflicts and Differences - Part 1 by Anonim Pdf

Author : Connie Lewis
Publisher : IUCN
Page : 110 pages
File Size : 47,8 Mb
Release : 1996
Category : Nature
ISBN : 9782831703541

Get Book

Managing Conflicts in Protected Areas by Connie Lewis Pdf

This handbook was written for staff working in protected areas around the world (including parks, wilderness areas, research areas, and other types of protected landscapes) who encounter conflicts of all kinds. The Handbook can also be a resource for other interested parties who want to play a constructive role in protected area conflicts. A simple framework is offered and some strategies for responding to different types of conflicts in protected areas are explored. Case studies, which are the heart of the Handbook, describe a variety of both short and long term approaches for dealing with conflict.

Author : Akanmu G. Adebayo
Publisher : Lexington Books
Page : 368 pages
File Size : 48,8 Mb
Release : 2012-08-31
Category : History
ISBN : 9780739172643

Get Book

Managing Conflicts in Africa's Democratic Transitions by Akanmu G. Adebayo Pdf

The democratization process which bolstered a culture of periodic elections has also fostered election-related violent conflicts. As democratic transitions gained currency in the new millennium, orderly transitions through the ballot boxes began replacing military coups but deaths and destructions came in the wake of elections in many countries. Inspired by decades-long pro-democracy movements across Africa that culminated in the Arab Spring of 2010-2011, and motivated by the desire to find long-term solutions to election-related violent conflicts in the continent, this book explores the terrain of democratization, elections, and conflict management. It raises and answers many questions, such as: What are the root causes of election-related conflicts? How free, fair, and credible are elections in many African countries? What institutional mechanisms are available for ballot and voter security and for mandate protection? What has been the role of civil society organizations in conflict prevention and management? What are the responsibilities of the international community, especially regional organizations like the Economic Community of West African States (ECOWAS) and the African Union (AU), in conflict resolution? What indigenous mechanisms for conflict management have been identified that may be proactively engaged?

Author : World Health Organization
Publisher : World Health Organization
Page : 44 pages
File Size : 47,6 Mb
Release : 2022-09-23
Category : Law
ISBN : 9789240057982

Get Book

Managing conflicts of interest: a how-to guide for public pharmaceutical-sector committees in low- and middle-income countries by World Health Organization Pdf

Author : Dorothy Balancio
Publisher : Cognella Academic Publishing
Page : 128 pages
File Size : 44,5 Mb
Release : 2017-08-29
Category : Electronic
ISBN : 1516517253

Get Book

Managing Conflict: An Introspective Journey to Negotiating Skills (First Edition) by Dorothy Balancio Pdf

Managing Conflict: An Introspective Journey to Negotiating Skills focuses on self-awareness, self-motivation, self-regulation, empathy, and social competencies as tools to help readers understand themselves and others, recognize who to trust, and negotiate successful, trust-based relationships. The primary goal of the anthology is to facilitate the development of negotiation skills to resolve conflict. The book offers sociological perspectives on cooperation, conflict, and conflict resolution to help readers think beyond the individual and consider the skills that build good communication. Specific topics include non-violent communication, strategies and techniques for managing conflict, understanding stress and conflict, bullying, negotiation and mediation, and mediator ethics. As they read, students consider the importance of attitudes, values, and goals, and the importance of internalizing norms and governing one's own behavior. Featuring contributions from authors who specialize in diverse disciplines and developed to help students sharpen their observational skills, improve their emotional intelligence, and strengthen their analytical capabilities, Managing Conflict is well suited to courses in sociology, social psychology, counseling, law, and social work.

Author : Clive Johnson,Jackie Keddy
Publisher : Kogan Page Publishers
Page : 268 pages
File Size : 50,6 Mb
Release : 2010-09-03
Category : Business & Economics
ISBN : 9780749459536

Get Book

Managing Conflict at Work by Clive Johnson,Jackie Keddy Pdf

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.

Author : Stephan Proksch
Publisher : Springer
Page : 134 pages
File Size : 47,8 Mb
Release : 2016-07-14
Category : Business & Economics
ISBN : 9783319318851

Get Book

Conflict Management by Stephan Proksch Pdf

This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.