Managing Crisis

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Managing the Climate Crisis

Jonathan Barnett,Matthijs Bouw
Managing the Climate Crisis Book PDF

Author : Jonathan Barnett,Matthijs Bouw
Publisher : Island Press
Page : 298 pages
File Size : 48,9 Mb
Release : 2022-07-14
Category : Architecture
ISBN : 9781642832006

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Managing the Climate Crisis by Jonathan Barnett,Matthijs Bouw Pdf

Natural disasters from heat waves to coastal and river flooding will inevitably become worse because of greenhouse gases already in the atmosphere. Managing them is possible, but planners, designers, and policymakers need to advance adaptation and preventative measures now. Managing the Climate Crisis: Designing and Building for Floods, Heat, Drought and Wildfire by design and planning experts Jonathan Barnett and Matthijs Bouw is a practical guide to addressing this urgent national security problem. Barnett and Bouw draw from the latest scientific findings and include many recent, real-world examples to illustrate how to manage seven climate-related threats: flooding along coastlines, river flooding, flash floods from extreme rain events, drought, wildfire, long periods of high heat, and food shortages.

Crisis Management

William Rick Crandall,John A. Parnell,John E. Spillan
Crisis Management Book PDF

Author : William Rick Crandall,John A. Parnell,John E. Spillan
Publisher : SAGE Publications
Page : 385 pages
File Size : 40,5 Mb
Release : 2013-02-27
Category : Business & Economics
ISBN : 9781452256245

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Crisis Management by William Rick Crandall,John A. Parnell,John E. Spillan Pdf

Offering a strategic orientation to crisis management, this fully updated edition of Crisis Management: Leading in the New Strategy Landscape, Second Edition by William "Rick" Crandall, John A. Parnell, and John E. Spillan helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future.

Crisis Communication (PB)

Steven Fink
Crisis Communication PB Book PDF

Author : Steven Fink
Publisher : McGraw Hill Professional
Page : 335 pages
File Size : 42,8 Mb
Release : 2013-01-25
Category : Business & Economics
ISBN : 9780071799225

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Crisis Communication (PB) by Steven Fink Pdf

The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW

Managing Crises Before They Happen

Ian I. Mitroff,Gus Anagnos
Managing Crises Before They Happen Book PDF

Author : Ian I. Mitroff,Gus Anagnos
Publisher : Amacom Books
Page : 192 pages
File Size : 41,7 Mb
Release : 2005-06
Category : Business & Economics
ISBN : 0814473288

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Managing Crises Before They Happen by Ian I. Mitroff,Gus Anagnos Pdf

According to Mitroff, one of the world's leading experts on crisis management, the rise in the crisis rate is due to an ingrained "it-can't happen-to-us" mentality--which, in turn, leads to a total lack of preparedness for crises.

Managing Communications in a Crisis

Peter Ruff,Khalid Aziz
Managing Communications in a Crisis Book PDF

Author : Peter Ruff,Khalid Aziz
Publisher : Routledge
Page : 192 pages
File Size : 49,7 Mb
Release : 2016-05-13
Category : Business & Economics
ISBN : 9781317101895

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Managing Communications in a Crisis by Peter Ruff,Khalid Aziz Pdf

The difference between a drama and a crisis is down to good management - or more specifically, good communication. How you communicate with everyone: shareholders, other business partners, employees, the press, and so on, in the hours and days following a potential business crisis is critical. Get it right and the crisis may even strengthen your corporate reputation. Get it wrong and you can imagine the consequences for yourself. Managing Communications in a Crisis details how crisis situations can be identified and dealt with, ensuring the risk to the organisation's financial well-being and reputation is minimised. The book deals with all aspects of communication management in a crisis. Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally. Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom. The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process. The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization. The text is supported by a wide range of case histories. Some of these you will recognise and others, perhaps through good management, never entered your radar. The authors are highly experienced advisors to companies of all sizes in the demands of crisis management communications. Their company, The Aziz Corporation, is the UK's leading executive communications consultancy, specialising in presentation skills, media handling and crisis management.

Crisis Management

Sarah Kovoor-Misra
Crisis Management Book PDF

Author : Sarah Kovoor-Misra
Publisher : SAGE Publications
Page : 257 pages
File Size : 46,7 Mb
Release : 2019-01-31
Category : Business & Economics
ISBN : 9781506328706

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Crisis Management by Sarah Kovoor-Misra Pdf

Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

Crisis Ready

Melissa Agnes
Crisis Ready Book PDF

Author : Melissa Agnes
Publisher : Mascot Books
Page : 0 pages
File Size : 52,9 Mb
Release : 2018
Category : Crisis management
ISBN : 1684014131

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Crisis Ready by Melissa Agnes Pdf

Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.

Managing Crisis

Gerald C. Meyers,John Holusha
Managing Crisis Book PDF

Author : Gerald C. Meyers,John Holusha
Publisher : Routledge
Page : 286 pages
File Size : 54,7 Mb
Release : 2018-04-17
Category : Business & Economics
ISBN : 9781351115964

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Managing Crisis by Gerald C. Meyers,John Holusha Pdf

First published in 1986. Gerald C. Meyers believes that a crisis in business – as in life – is often foreseeable. He also believes that it can be managed, offering an unprecedented opportunity for positive change in a company. If you are to succeed in business today, you must learn to manage rapid change, you must learn to manage crisis. Meyers has developed a plan for practical crisis management. He explains the stages of a business crisis and then details nine common types, incorporating case histories from 31 instructive corporate upheavals and the comments of the executives who went through them. Finally, the author offers ways to minimise the impact of these crises. He lists step-by-step procedures to employ in each case, and gives advice on forming a crisis management team and developing early warning systems.

Managing Uncertainty in Crisis

Xiaoli Lu
Managing Uncertainty in Crisis Book PDF

Author : Xiaoli Lu
Publisher : Springer
Page : 239 pages
File Size : 54,7 Mb
Release : 2017-11-07
Category : Social Science
ISBN : 9789811039904

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Managing Uncertainty in Crisis by Xiaoli Lu Pdf

This book studies the variety of organizational strategies selected to cope with critical uncertainties during crises. This research formulates and applies an institutional sense-making model to explain the selection of strategies for coping with uncertainties during crises to answer the question why some organizations select a rule-based strategy to cope with uncertainties, whereas others pursue a more ad hoc-based strategy. It finds that the level of institutionalization does not affect strategy selection in the initial phase of responding to crises; that three rigidity effects can be identified in the selection of sense-making strategies once organizations have faced the failure of their selected strategies; that discontinuities in the feedback loop of sense-making do not necessarily move organizations to switch their sense-making strategies, but interact with institutionalization to contribute to switching sense-making strategies. This book bridges the gap between institutional thinking and crisis management theorizing. A major step forward in the world of crisis management studies! ——Professor Arjen Boin, Leiden University, the Netherlands In a world of increasingly complex, sociotechnical systems interacting in high-risk environments, Professor Lu’s analysis of how organizations manage uncertainty is both timely and profound. ——Professor Louise K. Comfort, Director, Center for Disaster Management, University of Pittsburgh, USA Prof. Lu greatly enhances our understanding of how organizations cope with uncertainty and make sense of their challenges under the pressures of catastrophe. ——Dr. Arnold M. Howitt, Faculty Co-Director, Program on Crisis Leadership, Harvard Kennedy School, USA This book provides not only a theory of crisis management but also a key concept around which research and practice can be conducted. ——Professor Naim Kapucu, Director of School of Public Administration, University of Central Florida, USA A generic institutional model for analyzing and managing hazards, disasters and crises worldwide. ——Professor Joop Koppenjan, Erasmus University Rotterdam, the Netherlands This book has done an excellent job in opening the black box of how organizations make sense of the crisis situations they face and develop strategies to respond. It should be read by all of us who wish for a peaceful and safe world. ——Professor Lan Xue, Dean of School of Public Policy and Management, Tsinghua University, China

Management Studies in Crisis

Dennis Tourish
Management Studies in Crisis Book PDF

Author : Dennis Tourish
Publisher : Cambridge University Press
Page : 315 pages
File Size : 41,7 Mb
Release : 2019-07-18
Category : Business & Economics
ISBN : 9781108480475

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Management Studies in Crisis by Dennis Tourish Pdf

Management research is criticised for poor research practices and not addressing important problems. Tourish proposes fundamental changes to rescue it from crisis. A must read for management and organisation scholars, practising managers, university administrators and policy makers within higher education.

The SAFER-R Model

George Everly, Jr.
The SAFER R Model Book PDF

Author : George Everly, Jr.
Publisher : Unknown
Page : 128 pages
File Size : 53,5 Mb
Release : 2017-04
Category : Electronic
ISBN : 1943001146

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The SAFER-R Model by George Everly, Jr. Pdf

Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided.

The Crisis Management Cycle

Christer Pursiainen
The Crisis Management Cycle Book PDF

Author : Christer Pursiainen
Publisher : Routledge
Page : 186 pages
File Size : 52,7 Mb
Release : 2017-11-22
Category : Health & Fitness
ISBN : 9781317243236

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The Crisis Management Cycle by Christer Pursiainen Pdf

The Crisis Management Cycle is the first holistic, multidisciplinary introduction to the dynamic field of crisis management theory and practice. By drawing together the different theories and concepts of crisis management literature and practice, this book develops a theoretical framework of analysis that can be used by both students and practitioners alike. Each stage of the crisis cycle is explored in turn: Risk assessment Prevention Preparedness Response Recovery Learning Stretching across disciplines as diverse as safety studies, business studies, security studies, political science and behavioural science, The Crisis Management Cycle provides a robust grounding in crisis management that will be invaluable to both students and practitioners worldwide.

Crisis Information Management

Christine Hagar
Crisis Information Management Book PDF

Author : Christine Hagar
Publisher : Elsevier
Page : 228 pages
File Size : 42,9 Mb
Release : 2011-11-09
Category : Business & Economics
ISBN : 9781780632872

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Crisis Information Management by Christine Hagar Pdf

This book explores the management of information in crises, particularly the interconnectedness of information, people, and technologies during crises. Natural disasters, such as the Haiti earthquake and Hurricane Katrina, and 9/11 and human-made crises, such as the recent political disruption in North Africa and the Middle East, have demonstrated that there is a great need to understand how individuals, government, and non-government agencies create, access, organize, communicate, and disseminate information within communities during crisis situations. This edited book brings together papers written by researchers and practitioners from a variety of information perspectives in crisis preparedness, response and recovery. Edited by the author who coined the term crisis informatics Provides new technological insights into crisis management information Contributors are from information science, information management, applied information technology, informatics, computer science, telecommunications, and libraries

Crisis Management Beyond the Humanitarian-Development Nexus

Atsushi Hanatani,Oscar A. Gómez,Chigumi Kawaguchi
Crisis Management Beyond the Humanitarian Development Nexus Book PDF

Author : Atsushi Hanatani,Oscar A. Gómez,Chigumi Kawaguchi
Publisher : Routledge
Page : 203 pages
File Size : 47,6 Mb
Release : 2018-09-27
Category : Social Science
ISBN : 9781351006804

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Crisis Management Beyond the Humanitarian-Development Nexus by Atsushi Hanatani,Oscar A. Gómez,Chigumi Kawaguchi Pdf

In addressing humanitarian crises, the international community has long understood the need to extend beyond providing immediate relief, and to engage with long-term recovery activities and the prevention of similar crises in the future. However, this continuum from short-term relief to rehabilitation and development has often proved difficult to achieve. This book aims to shed light on the continuum of humanitarian crisis management, particularly from the viewpoint of major bilateral donors and agencies. Focusing on cases of armed conflicts and disasters, the authors describe the evolution of approaches and lessons learnt in practice when moving from emergency relief to recovery and prevention of future crises. Drawing on an extensive research project conducted by the Japan International Cooperation Agency Research Institute, this book compares how a range of international organizations, bilateral cooperation agencies, NGOs, and research institutes have approached the continuum in international humanitarian crisis management. The book draws on six humanitarian crises case studies, each resulting from armed conflict or natural disasters: Timor-Leste, South Sudan, the Syrian crisis, Hurricane Mitch in Honduras, the Indian Ocean earthquake and tsunami in Indonesia, and Typhoon Yolanda. The book concludes by proposing a common conceptual framework designed to appeal to different stakeholders involved in crisis management. Following on from the World Humanitarian Summit, where a new way of working on the humanitarian-development nexus was highlighted as one of five major priority trends, this book is a timely contribution to the debate which should interest researchers of humanitarian studies, conflict and peace studies, and disaster risk-management.

Crisis Communication

Audra Diers-Lawson
Crisis Communication Book PDF

Author : Audra Diers-Lawson
Publisher : Routledge
Page : 314 pages
File Size : 42,5 Mb
Release : 2019-09-26
Category : Business & Economics
ISBN : 9780429793875

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Crisis Communication by Audra Diers-Lawson Pdf

Crises come in many shapes and sizes, including media blunders, social media activism, extortion, product tampering, security issues, natural disasters, accidents, and negligence – just to name a few. For organizations, crises are pervasive, challenging, and catastrophic, as well as opportunities for organizations to thrive and emerge stronger. Despite the proliferation of research and books related to crisis communication, the voice that is often lost is that of the stakeholder. Yet, as both a public relations and management function, stakeholders are central to the success and failure of organizations responding to and managing crises in a cross-platform and global environment. This core textbook provides a comprehensive and research-driven introduction to crisis communication, critical factors influencing crisis response, and what we know about predicting stakeholder responses to crises. Incorporated into each chapter are global case studies, ethical challenges, and practitioner considerations. Online resources include an extensive set of multimedia materials ranging from podcast mini-lectures to in-class exercises, and simulation-based activities for skills development (https://audralawson.com/resources/crisis-communication-managing-stakeholder-relationships/). Demonstrating the connection between theory, decision-making, and strategy development in a crisis context, this is a vital text for advanced undergraduate and postgraduate students of Communications, Public Relations, Marketing, and Strategic Management.